Zuno General Insurance

What Zuno General Insurance does

Zuno General Insurance is a Mumbai-headquartered, digital-first general insurance company incorporated in 2016 as Edelweiss General Insurance and rebranded to Zuno in February 2023. The company is a subsidiary of the Edelweiss Group and serves individual consumers across India with a product portfolio spanning motor insurance (car, two-wheeler, electric vehicle add-on), health insurance (Silver, Gold, Platinum tiers with Health 241 add-on), group travel insurance, loan care, and commercial lines including marine, fire, engineering, and surety bonds. Cumulative customer base exceeds 7 million, supported by nine branch offices and a service network of 3,300+ cashless garages across 50 cities and 10,000+ hospital partners.

The company's core technology platform is Zuno SmartDrive, an app-led, telematics-based usage-based insurance product that monitors driving behavior (speed, braking, cornering, acceleration, distracted driving) through a mobile app to generate a proprietary Driving Score that personalizes renewal premiums. Zuno has analyzed 4.5 million+ trips spanning 55 million kilometres across 27,000+ active users in 17 states, with this dataset also powering the India Road Safety Report 2026. Health insurance has been integrated with India's National Health Claims Exchange (NHCX) and Ayushman Bharat Health Account (ABHA). The company has a 251-500 employee base.

Zuno operates a direct-to-consumer digital model via hizuno.com and mobile apps, complemented by multi-channel distribution including insurance aggregators (PolicyBazaar, Insurance Dekho), OEM partnerships (Maruti Suzuki, Mahindra & Mahindra, Tata Motors, Royal Enfield, Jeep India), fintech and digital partnerships (Spinny, Ola, Dunzo), and bancassurance through Edelweiss Group. Revenue is generated through recurring annual premiums across motor, health, and commercial lines, with usage-based add-on pricing layered via SmartDrive. Customer acquisition emphasizes a paperless, mobile-first experience with pricing as low as ₹6/day for car insurance, ₹2/day for two-wheeler, and ₹13/day for health, supported by a 98% claim settlement ratio reported in December 2025.

Name

Zuno General Insurance

Legal name

Zuno General Insurance Limited

Website

https://hizuno.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

Zuno General Insurance is a digital-first Indian general insurer offering motor, health, and commercial insurance to individual consumers via direct digital channels, OEM partnerships, and aggregators, with telematics-based usage-based pricing via its SmartDrive product.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114)

SIC

Insurance Carriers, Nec (6399), Accident & Health Insurance (6321)

akta.pro primary industry

Standard Personal Auto Insurance (Liability, Collision & Comprehensive) (FSAJAAAA)

akta.pro secondary industries

Full-Coverage Personal Auto Insurance (FSAJAAAF), Commercial Auto & Fleet Insurance (FSAJAMAB)

Keywords

• General insurance products
• Motor insurance coverage
• Health insurance plans
• Telematics-based insurance
• Digital insurance platform

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Motor Insurance Premiums: Collection of insurance premiums from car, bike, and two-wheeler policies. Includes own damage coverage, third-party liability, and bundled policies with add-ons.
2. Health Insurance Premiums: Annual health insurance premiums from individual and family health policies including Silver, Gold, and Platinum tiers with various sum insured options.
3. Usage-Based Insurance Add-ons: Additional revenue from Pay How You Drive add-on where premiums are calculated based on actual driving behavior through telematics data.
4. Add-on Covers: Revenue from optional add-on covers including Zero Depreciation, Engine Protection, NCB Protection, Return to Invoice, and various motor and health insurance extensions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Zuno General Insurance is a digital-first general insurance company that sells motor insurance (car and two-wheeler), health insurance, travel insurance, and commercial insurance products (marine, fire, engineering, surety bonds) directly to individual and corporate customers in India. Its flagship product is Zuno SmartDrive, a telematics-based app-led car insurance product that uses real-time driving behavior data to calculate personalized premiums, with support for paperless purchase, fast claims, and access to 3,300+ cashless garages and 10,000+ hospitals.

Product overview

Zuno General Insurance is a digital-first general insurance company offering a comprehensive portfolio of insurance products. The core offerings include motor insurance (car and bike), health insurance, and commercial insurance (marine, fire, engineering), supported by innovative technology-driven products. The flagship product is Zuno SmartDrive, India's first telematics-based car insurance that uses driving behavior data to personalize premiums and reward safe driving. Health insurance is offered in three tiers (Silver, Gold, Platinum) with features like Health 241 add-on. The company also provides group products (travel, loan protection), commercial lines (surety bonds), and extensive service networks including 3,300+ cashless garages and 10,000+ hospital partners. The product architecture combines core insurance products with modular add-ons (like Pay How You Drive, depreciation protection, engine protection) that customers can customize to their needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Zuno SmartDrive (Car Insurance with Pay How You Drive) India's first telematics-based, app-led car insurance program that uses driving behavior data to calculate personalized premiums, rewarding safe driving with weekly and monthly vouchers, leaderboard competitions, and discounts on renewal premiums based on Driving Scores.
• Car Insurance Comprehensive four-wheeler insurance covering own damage, third-party liability, and personal accident protection for individual car owners; available as Third Party Only, Package/Comprehensive, and Standalone Own Damage policies with customizable add-ons.
• Bike Insurance Two-wheeler insurance providing coverage for own damage, third-party liability, and personal accident protection for owner-drivers and co-passengers; available as Third Party, Comprehensive, and Standalone Own Damage policies.
• Health Insurance Medical insurance covering hospitalization, pre/post hospitalization, health check-ups, and various illnesses; offered in Silver (up to ₹5 Lakh), Gold (up to ₹20 Lakh), and Platinum (up to ₹1 Crore) tiers with features like No Claim Bonus up to 100%, Restore & Recharge benefits, and Health 241 Add-on.
• Electric Car Insurance Specialized insurance coverage for electric vehicles including protection for battery damage and EV-specific risks, featuring an industry-first add-on cover for electric vehicles.
• Group Domestic Travel Insurance Travel insurance coverage for domestic trips covering medical emergencies, trip cancellations, and travel-related risks for group travelers.
• Group International Travel Insurance Comprehensive travel insurance for international travel including medical evacuation, trip interruption, and global emergency assistance.
• Loan Care Insurance Protection insurance covering outstanding loan amounts in case of borrower death or disability, ensuring debt settlement.
• Marine Insurance Commercial insurance covering goods in transit by sea, air, or land against loss or damage during shipping.
• Fire Insurance Commercial property insurance covering buildings, equipment, and inventory against fire, lightning, and allied perils.
• Engineering Insurance Insurance coverage for engineering projects, machinery, and equipment against breakdown and construction risks.
• Surety Bonds Financial guarantee instruments providing security for contractual obligations in construction and procurement projects.
• Cashless Garage Network (Service) Network of 3,300+ preferred workshops across 50 cities and 29 states providing cashless repair services for motor insurance claims.
• Cashless Hospital Network (Service) Network of 10,000+ hospital tie-ups providing cashless hospitalization services across India for health insurance policyholders.
• Zuno HealthPlus Policy Affordable health insurance policy launched as an innovative product offering in the BFSI sector.
• Zuno Driving Quotient Telematics-based road safety platform that assesses and scores driving behavior to promote safer driving habits, supporting road safety initiatives across India.

Quantifiable outcome

• 98% claim settlement ratio
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Policy BazaarcoreChannel Partner/ Reseller/ DistributorInsurance aggregator partnership for distribution of motor and health insurance products through Policy Bazaar's online platform. Enables customer acquisition through comparison and digital sales.
• Insurance DekhocoreChannel Partner/ Reseller/ DistributorDigital insurance distribution partner providing online insurance comparison and sales platform for Zuno products.
• Maruti SuzukicoreChannel Partner/ Reseller/ DistributorOEM partnership for providing insurance products integrated with Maruti vehicle sales at dealerships.
• Mahindra & MahindracoreChannel Partner/ Reseller/ DistributorOEM partnership for insurance distribution through Mahindra vehicle dealership network.
• Tata MotorscoreChannel Partner/ Reseller/ DistributorOEM partnership for insurance products offered with Tata vehicle purchases.
• Jeep IndiaminorChannel Partner/ Reseller/ DistributorOEM partnership for Jeep vehicle insurance distribution.
• Royal EnfieldcoreChannel Partner/ Reseller/ DistributorTwo-wheeler OEM partnership for insurance distribution through Royal Enfield motorcycle dealership network.
• OlaminorChannel Partner/ Reseller/ DistributorPartnership with ride-hailing platform Ola for insurance products and services.
• SpinnyminorChannel Partner/ Reseller/ DistributorPartnership with used car platform Spinny for insurance integration in vehicle transactions.
• DunzominorChannel Partner/ Reseller/ DistributorDigital partnership for insurance distribution through Dunzo platform.
• AvanseminorChannel Partner/ Reseller/ DistributorEducation financing company partnership for insurance products for students and educational institutions.
• Star Housing FinanceminorChannel Partner/ Reseller/ DistributorHousing finance partnership for insurance cross-selling to home loan customers.
• Orange Retail FinanceminorChannel Partner/ Reseller/ DistributorRetail finance partnership for insurance distribution through POS financing network.
• Edelweiss GroupcoreStrategic or Co-development PartnerParent company group providing financial services ecosystem including life insurance (Edelweiss Tokio Life), wealth management, and capital markets. Zuno was formerly Edelweiss General Insurance before rebranding.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• ACKO General Insurance: India's largest digital-first private general insurer, offering motor, health and travel insurance through its own app and website. Most directly comparable to Zuno in customer segment, product mix, and tech-led, no-commission distribution model.
• Go Digit General Insurance: Digital-first general insurer that IPO'd in 2025 with a similar product portfolio (car, bike, health, travel) and app-led distribution. Closest mid-size peer to Zuno in scale and digital-first positioning.
• Cholamandalam MS General Insurance: Mid-sized Indian general insurer with a strong motor and commercial lines franchise. Zuno's CTO Nitin previously held leadership roles here. Comparable in scale and product positioning.
• Royal Sundaram General Insurance: Mid-sized private general insurer focused on motor and health for individuals and SMEs. Multiple Zuno executives (Appointed Actuary, CHRO) came from Royal Sundaram, making it a close talent and market peer.

Broad incumbents

• ICICI Lombard General Insurance: One of India's largest private general insurers with broad motor, health, and commercial lines and an established agency-broker network. Competes with Zuno across both retail and commercial lines, but at materially larger scale.
• Bajaj Allianz General Insurance: Major private general insurer with strong direct-sales and bancassurance distribution serving similar motor and health customers. Comparable in product breadth; Zuno's CDO Jackson Jacob spent 21 years here.
• HDFC ERGO General Insurance: Top-tier Indian general insurer with motor, health, and commercial lines and a strong digital push. Direct competitor in aggregator channels and bancassurance; serves overlapping customer base.
• Tata AIG General Insurance: Large private general insurer with strong corporate and motor franchise. Several Zuno senior leaders (CEO, CTO) previously worked at Tata AIG. Overlaps significantly in motor and health product lines.
• Reliance General Insurance: Large private general insurer with broad retail and group health offerings distributed through Reliance group channels. Competes with Zuno on aggregator platforms and group health segments.
• New India Assurance: India's largest public-sector general insurer with a national footprint and broad product portfolio. Sets industry benchmarks for claim settlement and scale; competes with Zuno in motor and health aggregator channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hi_zuno
• YouTubeyoutube.com/@hi_zuno
• Facebookfacebook.com/ZunoGeneralInsurance
• LinkedInlinkedin.com/company/hi-zuno
• Instagraminstagram.com/hi_zuno

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zuno General Insurance