Trusted Health Partners
Trusted Health Partners is a Paris-based digital health company offering a web-based chatbot platform (TOM) and curated resource database to support cancer patients and their caregivers, distributing via individual subscriptions and B2B partnerships with patient associations and French health insurers.
- Company typePrivate
- Founded2019
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Trusted Health Partners does
Trusted Health Partners (THP) is a Paris-based French digital health company that operates a web-accessible platform providing personalized virtual support to cancer patients and their caregivers. Founded in 2019 as a Société par Actions Simplifiée (SAS) with €100,000 in share capital, THP is led by its President Fabien PETEL and remains in an early, pre-scale stage with 1-10 employees. The company is French in scope, operating primarily in France, and is differentiated by an ad-free, no-data-resale stance that targets a particularly sensitive health category.
The core product is the TOM chatbot application, accessible via web browser at healthinnove.fr (no download required), combined with a curated RESSOURCES database of articles, events, practitioners, services, and products relevant to cancer patients. Personalization is driven by user profiles, questionnaires, resource ratings, and chatbot interactions covering physical, psychological, social, and financial dimensions of the illness. Each paid patient account includes a paired free caregiver account, and the platform is HDS-certified for health data hosting in France through GPLEXPERT, while the chatbot itself is built on the third-party Engati platform (servers hosted in Delaware, USA).
THP employs a dual B2C and B2B2C revenue model. Direct users access a one-week free trial and can subscribe at €4.90 per month or €49 per year (originally €58.80). In parallel, THP actively recruits patient associations and French health insurance mutuals/insurers as channel partners who can sponsor full or partial subscriptions for their members, enabling mass distribution through trusted intermediaries. Marketing combines content (professional-authored blog, monthly newsletter), organic social (Facebook, LinkedIn), and B2B partnership outreach, with payment processing handled by Stripe.
Trusted Health Partners firmographics
Firmographics- Name
- Trusted Health Partners
- Legal name
- Trusted Health Partners
- Website
- https://thp.social
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Trusted Health Partners is a Paris-based digital health company offering a web-based chatbot platform (TOM) and curated resource database to support cancer patients and their caregivers, distributing via individual subscriptions and B2B partnerships with patient associations and French health insurers.
- Ownership category
- akta.pro rank
Trusted Health Partners industry classification
Industry- Product category
- Digital Health / Oncology Patient Support Software
- NAICS
- Other Individual and Family Services (624190)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)
- akta.pro secondary industry
- Membership/Subscription Concierge Virtual Care (HLALAAAH)
Keywords
Where Trusted Health Partners is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Trusted Health Partners business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Individual Subscription (Direct Access): Users can access a free one-week freemium trial. After one week, users can subscribe to paid plans: monthly at €4.90/month or annual at €49/year (originally €58.80). Each paid account includes one free caregiver account.
- Partner-Subsidized Subscriptions: Partners (patient associations and health insurance mutuals) can open accounts for their members, covering either the full subscription cost (free for users) or a partial cost (discounted for users). THP receives revenue from B2B partnerships with these organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly subscription for individual users |
| Subscription | Annual | Annual subscription for individual users |
| Freemium | Pay-as-you-go | Freemium trial for direct users |
| Subscription | Monthly | Partner-sponsored account |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels5 records
Trusted Health Partners product offering
Product offeringCore offering
Trusted Health Partners (THP) operates the TOM web application—a 24/7 conversational chatbot that delivers personalized virtual accompaniment to cancer patients and their caregivers, addressing physical, psychological, social, and financial challenges. The platform combines a moderated RESSOURCES database (articles, scientific publications, events, questionnaires, podcasts, videos) with a directory of practitioners, services, and products, and pairs every paid patient account with a free independent caregiver account.
Product overview
Trusted Health Partners offers a unified digital health platform built around the TOM application—a web-accessible chatbot that provides personalized, 24/7 virtual support to cancer patients and their caregivers. The platform integrates a curated RESSOURCES database containing articles, events, professionals, and services, with personalization driven by user profiles, chatbot interactions, and questionnaires. The company serves patients and caregivers directly (via subscription at €4.90/month or €49/year), as well as through partnerships with patient associations and health insurance funds (mutuelles).
Differentiator
Problem solved
Functional benefit
Brands
- TOM: Health chatbot application for cancer patients and caregivers providing personalized support, resources, and information throughout the illness journey.
Products and services
- TOM Application A web-accessible (no download required) conversational health chatbot that interacts with users to identify problems, preferences, and needs across physical, psychological, social, and financial dimensions and delivers personalized guidance throughout the cancer illness journey. Each paid patient account includes an independent free caregiver account. Accessible via healthinnove.fr and thp.social.
Quantifiable outcome
- According to an AFSOS report cited by THP, 64% of cancer patients try complementary therapies and 84% report being satisfied with the results.
- +2 more outcomes
Companies that use Trusted Health Partners
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Trusted Health Partners technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature5 records
Trusted Health Partners partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- Le 21 - Accélérateur d'innovation sociale de la Croix-RougeminorTHP is listed among supporters/partners of Le 21, the social innovation accelerator of the French Red Cross. This partnership signals THP's social impact mission and alignment with healthcare innovation initiatives in France.
- La French TechminorTHP is listed among partners/supporters of La French Tech, the French tech ecosystem brand. This recognition positions THP as part of the French tech startup ecosystem.
- Région Île-de-FranceminorTHP is listed among partners supported by the Île-de-France region. This regional government partnership may indicate grant funding or institutional support for THP's operations.
- Impact FranceminorTHP is listed among Impact France partners. Impact France is an organization supporting impact startups. This alignment signals THP's social entrepreneurship mission and impact-oriented business model.
- Réseau Entreprendre EssonneminorTHP is listed among Réseau Entreprendre Essonne partners. This entrepreneurial network supports small businesses in the Essonne department of France, potentially providing mentorship or peer support.
- GPLEXPERTcoreGPLEXPERT is the HDS-certified hosting provider for the THP application. HDS (Hébergeur de Données de Santé) certification is required for hosting health data in France. Located at 27 avenue Aristide Briand, 91290 Arpajon, France.
- Engati Technologies Inc.coreEngati provides the chatbot platform on which THP's TOM conversations and associated processes are modeled and managed. Located at 919 North Market Street, Suite 950, Wilmington, New Castle, Delaware 19801, USA. THP's conversations and processes are hosted on Engati's servers.
- Patient Associations (Cancer-focused)coreTHP actively seeks partnerships with cancer patient associations who can distribute the THP platform to their members. Partners benefit by offering digital support to members, contributing content, and accessing anonymized patient data. No specific named associations are listed, but the partnership model is well-defined.
- Health Insurance Mutuals and InsurerscoreTHP actively seeks partnerships with health insurance mutuals and insurers who can offer THP's application to their policyholders. Partners benefit from no technical, regulatory, or financial risk; access to anonymized patient suffering data; and an innovative brand image. A downloadable brochure is available for prospective partners.
- StripecoreStripe provides the online payment processing service for THP's subscription billing. THP uses Stripe with SSL (Secure Socket Layer) security to ensure confidentiality of banking data during online transactions.
- Lext Avocats (DPO)minorLext Avocats, based at 2 rue des Gladiateurs, 72000 Le Mans, serves as THP's Data Protection Officer (DPO). Tel: 01 83 75 80 00. The DPO oversees THP's compliance with GDPR and French data protection law (Loi n°78-17).
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Trusted Health Partners competitors and assessment
Company assessmentDirect peers
- Wefight: French health-tech company that builds conversational AI companions (the 'Vik' chatbot series) for patients with chronic conditions including cancer. Directly comparable to THP on geography, oncology focus, chatbot-led engagement, and B2B pharma/payer distribution.
- Resilience: France-based digital health platform supporting cancer patients with remote monitoring, content, and human coaching. Comparable to THP in oncology focus and French market, but operates a hybrid digital-plus-human model at greater scale.
- Cureety: French digital oncology platform providing personalized patient monitoring and support tools to oncology teams and patients. Directly comparable to THP on French cancer-patient digital support and payer/clinical channel ambitions.
- Belong.life: AI-powered patient engagement platform with a strong oncology community, combining chatbot, content library, and patient matching. Comparable to THP on cancer focus, chatbot + curated content model, and B2B2C distribution to providers and payers.
- Care Across: European cancer-focused digital platform offering personalized information, tools, and support to cancer patients. Comparable to THP on cancer-specific patient support and European footprint, with more developed content across multiple cancer types.
- My Cancer Coach: Cancer patient app that generates personalized treatment and support information based on diagnosis. Comparable to THP on cancer-specific, chatbot-style personalized support, though distributed via US clinical partnerships rather than French mutuelles.
Emerging players
- Mika (Fosanis): German developer of Mika, a digital companion for cancer patients combining chatbot guidance with curated content. Comparable to THP on chatbot-led oncology support and European regulated health-data hosting, with similar niche specialization.
Broad incumbents
- PatientsLikeMe: Large-scale patient community platform covering many conditions including cancer, with shared decision-making and outcome data. Comparable to THP on patient-data and community themes, but operates at much broader scale across conditions.
- Omada Health: US-based digital chronic-condition prevention and management platform serving payers and employers at scale. Comparable to THP on the chronic-condition virtual care category and payer distribution model, but addresses diabetes/cardio-metabolic rather than oncology.
- Livongo (Teladoc Health): Pioneer in chronic-condition digital coaching now part of Teladoc Health. Comparable to THP on the payer-sponsored chronic-condition virtual care business model and data-driven personalization, but at vastly larger scale across multiple conditions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Trusted Health Partners social profiles
Digital presenceTrusted Health Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
Trusted Health Partners leadership team
Management profileNumber of profiles
Profiles1 record
Trusted Health Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Trusted Health Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Trusted Health Partners
What does Trusted Health Partners do?
Trusted Health Partners (THP) operates the TOM web application—a 24/7 conversational chatbot that delivers personalized virtual accompaniment to cancer patients and their caregivers, addressing physical, psychological, social, and financial challenges. The platform combines a moderated RESSOURCES database (articles, scientific publications, events, questionnaires, podcasts, videos) with a directory of practitioners, services, and products, and pairs every paid patient account with a free independent caregiver account.
Is Trusted Health Partners a public or private company?
Trusted Health Partners is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Trusted Health Partners founded?
Trusted Health Partners was founded in 2019. It employs 1 to 10 people.
Where is Trusted Health Partners based?
Trusted Health Partners is headquartered in Paris, France, in the Europe region.
How does Trusted Health Partners make money?
Two revenue lines are on record. Individual Subscription (Direct Access) is the primary driver. The others are partner-Subsidized Subscriptions.
Who are Trusted Health Partners's main competitors?
Direct peers on record are Wefight, Resilience, Cureety, Belong.life, Care Across and My Cancer Coach. Mika (Fosanis) is listed as an emerging player. Broad incumbents are PatientsLikeMe, Omada Health and Livongo (Teladoc Health).
Does Trusted Health Partners have an API?
No public API is recorded for Trusted Health Partners.
What industry is Trusted Health Partners in?
Trusted Health Partners's product category is Digital Health / Oncology Patient Support Software. Its primary akta.pro industry code is HLALACAE, Chronic Condition Virtual Care & Disease Management (Payer-Sponsored), with a secondary code of HLALAAAH, Membership/Subscription Concierge Virtual Care. Its NAICS code is 624190 and its SIC code is 8090.