Line Carrier Oy
Line Carrier Oy is a Finnish B2B virtual mobile operator and unified communications software company that resells business mobile subscriptions across all three Finnish networks (Telia, DNA, Elisa) and provides a cloud-based customer service platform (mobile PBX, contact center, ticketing) plus Microsoft Teams voice integration, serving over 2,000 business customers.
- Company typePrivate
- Founded2008
- HeadquartersEspoo, Finland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Line Carrier Oy does
Line Carrier Oy is a Finnish business-to-business virtual mobile network operator and unified communications software company founded in 2008 and headquartered at Keilaranta 1 in Espoo. It operates as a wholly-owned subsidiary of SFG Yhtiöt Oy, a Finnish privately-owned communications group that also owns DialOk Communications and 16116 Hakupalvelu. The company's defining structural feature is that it is the only operator in Finland reselling mobile subscriptions across all three domestic networks — Telia, DNA, and Elisa — from a single provider, which it extends into a dual-SIM (Tupla-SIM) solution and coverage across VoLTE and VoWiFi calling.
The product catalog is organized around two pillars. The first is Business Mobile subscriptions sold in tiered M, L, and XXL 5G variants, with custom quote-based pricing and recurring monthly billing. The second is a cloud-based Customer Service Platform that bundles Mobiilivaihde (a mobile PBX), Contact Center software, a Tikettijärjestelmä (ticketing system), and an Integraatiorajapinta (integration interface for CRM, Automaster DMS, and Microsoft Teams). Adjacent offerings include Voice for Microsoft Teams, SIP trunks, service and corporate numbers, an eFax/SMS gateway, security and emergency routing services, an outsourced customer service option, Mobiilivarmenne (mobile certificate) authentication, and a coverage-mapping service.
The business model is overwhelmingly subscription-recurring, with mobile subscriptions, SaaS software, and add-on voice services producing monthly revenue; an outsourced customer service offering is the only meaningful professional services component. Distribution combines direct enterprise sales (a named sales desk at +358 20 155 8866 and [email protected]) with a partner channel that includes MVNO reseller relationships such as Länsilinkki, sister-company synergies with DialOk and 16116 Hakupalvelu, and integrations through Microsoft and Automaster. Customer industries span construction (Caverion), hospitality (Scandic Hotels), automotive rental and dealerships (Hertz, Auto Arita, Autokeskus), ICT services (Vitec Futursoft, Suvia Group), property management (Myyrmäen Huolto), and rental services (Scandia Rent), and the company states it has served over 2,000 customers. Post-2020, Line Carrier reported a revenue forecast of approximately EUR 14 million following the January 2020 acquisition of Fujitsu Finland Oy's telecom operations, and the company is developing AI-based speech recognition and customer-service automation capabilities that have not yet reached general availability.
Line Carrier Oy firmographics
Firmographics- Name
- Line Carrier Oy
- Legal name
- Line Carrier Oy
- Website
- https://linecarrier.fi
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Line Carrier Oy is a Finnish B2B virtual mobile operator and unified communications software company that resells business mobile subscriptions across all three Finnish networks (Telia, DNA, Elisa) and provides a cloud-based customer service platform (mobile PBX, contact center, ticketing) plus Microsoft Teams voice integration, serving over 2,000 business customers.
- Ownership category
- akta.pro rank
Line Carrier Oy industry classification
Industry- Product category
- Business Telecommunications (MVNO)
- NAICS
- Telecommunications Resellers (517121), Telephone Call Centers (56142), Agents for Wireless Telecommunications Services (517122)
- SIC
- Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Mobile Wholesale & Roaming Providers (Interconnect, IOT, Roaming Hubs) (HDAIAAAD)
- akta.pro secondary industry
- Billing, Payments & Account Administration Centers (BPAAAAAF)
Keywords
Where Line Carrier Oy is headquartered
LocationHeadquarters
- HQ city
- Espoo
- HQ country
- Finland
- HQ region
- Europe
Offices1 record
Markets served
Line Carrier Oy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales, Supply Chain
Revenue model
- Business Mobile Subscriptions: Recurring subscription revenue from企业提供 mobile subscriptions (4G/5G) across Telia, DNA, and Elisa networks, including voice, SMS, and data services. Offered at multiple tiers (M, L, XXL 5G) with varying minute, SMS, and data allowances. Revenue is recurring monthly.
- Customer Service Software Platform: SaaS-style recurring revenue from Mobiilivaihde, Contact Center, and Tikettijärjestelmä platforms. These cloud-based software services are sold as monthly subscriptions to businesses seeking to improve customer experience and internal efficiency.
- Voice for Microsoft Teams: Revenue from integrated voice services connecting Microsoft Teams with traditional PBX and public telephone networks, sold as part of unified communications packages to enterprise clients.
- Smart Telco Services: Revenue from SIP trunking, IP-PBX connections, service numbers, corporate numbers, eFax, SMS Gateway, and security services for voice networks. These services are typically add-ons to core mobile subscriptions or standalone services.
- Outsourced Customer Service: Professional services revenue generated by Line Carrier managing customer service operations on behalf of business clients, providing staffing and management of contact center functions.
- Coverage Mapping Services: Fee-for-service revenue from mobile network coverage mapping surveys, where Line Carrier coordinates with network operators to assess and report on signal quality for specific buildings or areas.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Line Carrier M 5G – suitable for standard business use |
| Subscription | Monthly | Line Carrier L 5G – for moderate to heavy business users |
| Subscription | Monthly | Line Carrier XXL 5G – for demanding business use with high data needs |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels10 records
Line Carrier Oy product offering
Product offeringCore offering
Line Carrier Oy sells business mobile subscriptions across all three Finnish mobile networks (Telia, DNA, Elisa) from a single operator, including Tupla-SIM dual-network solutions. On top of mobile connectivity, the company delivers a cloud-based customer service platform combining Mobiilivaihde (mobile PBX), Contact Center software, a multi-channel ticketing system, and an integration interface, plus Voice for Microsoft Teams, SIP trunking, eFax and SMS gateway, service/corporate numbers, mobile certificate (Mobiilivarmenne), and coverage mapping services for business customers in Finland.
Product overview
Line Carrier Oy is a Finnish virtual network operator and software company founded in 2008, serving exclusively business customers. The company operates as an agile service operator combining traditional voice solutions and ICT software into a unified communications package. The core offering is Business Mobile — corporate mobile subscriptions available in all three Finnish networks (Telia, DNA, Elisa), making Line Carrier the only operator in Finland to offer this. The product portfolio is organized around two main pillars: (1) Business Mobile subscriptions with VoLTE and VoWiFi calling technologies, available in 4G and 5G with Tupla-SIM dual-network options; and (2) the Customer Service Platform, a cloud-based suite comprising Mobiilivaihde (Mobile PBX), Contact Center, Tikettijärjestelmä (Ticketing System), Integraatiorajapinta (Integration Interface), and outsourced customer service options. Additional services include Voice for MS Teams, SIP Trunk (IP-vaihdeliittymä), service/corporate numbers, eFax & SMS Gateway, SMS Messaging, security services, and the Mobiilivarmenne (Mobile Certificate) for strong authentication. Line Carrier also offers a Kuuluvuuskartoitus (Coverage Mapping) service and has developed integrations such as Automaster DMS for automotive businesses. The company is developing AI-powered speech recognition and fraud detection capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Avenis: Brand referenced in navigation menu, appears to be a product or service brand under Line Carrier
Products and services
- Business Mobile
Quantifiable outcome
- Over 2000 businesses served with telecom and customer service solutions
- +1 more outcomes
Companies that use Line Carrier Oy
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles3 records
Line Carrier Oy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature10 records
Line Carrier Oy partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- SomicminorLine Carrier and Somic jointly organize a breakfast event focused on developing customer service in the property management industry. The event covers topics such as ticketing benefits and AI opportunities, with practical insights from Myyrmäen Huolto. This is a co-marketing initiative targeting property management companies.
- ilona.worksminorLine Carrier and ilona.works entered a partnership to jointly offer subscription solutions for entrepreneurs and small businesses. The partnership provides small business owners with comprehensive mobile and communication solutions tailored to their needs.
- LänsilinkkicoreLänsilinkki, a Finnish telecom operator founded in 1991 and subsidiary of Lounea Oy, selected Line Carrier and DNA's mobile network as its mobile services partner. The partnership enables Länsilinkki to offer customized MVNO services to its SME customers using Line Carrier's unique multi-network MVNO platform. Line Carrier supports Länsilinkki's product development and future service offerings.
- Kiekko-EspoominorLine Carrier entered a sports sponsorship partnership with Kiekko-Espoo, Finland's largest ice hockey sports club. The partnership focuses on supporting youth junior activities and local Espoo hockey. Line Carrier joined as a team sponsor for the 2021-2022 and 2022-2023 seasons, demonstrating commitment to local community and sports.
- Fujitsu Finland OycoreLine Carrier acquired Fujitsu Finland's telecommunications business operations in January 2020. The deal, valued at approximately 7 million EUR, transferred 9 professionals and significant customer relationships to Line Carrier. Following the acquisition, Line Carrier and Fujitsu continued close cooperation in service production and sales to better serve shared customers.
- DialOk Communications OycoreDialOk is Line Carrier's sister company within the SFG Yhtiöt Group. Both companies collaborate on providing complementary communication services. DialOk offers domestic customer service and switchboard management professional services, while Line Carrier provides telecom and technology solutions.
- 16116 Hakupalveluminor16116 Hakupalvelu is another sister company in the SFG Yhtiöt Group, offering directory and search services. Part of Line Carrier's integrated service ecosystem within the group.
- MicrosoftcoreLine Carrier offers Voice for Microsoft Teams, integrating its voice services with the Microsoft Teams platform. This allows businesses to connect their Teams environment with traditional PBX and public telephone networks through Line Carrier's platform.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Line Carrier Oy competitors and assessment
Company assessmentDirect peers
- Enreach: European unified communications and contact center provider serving SMBs and mid-market across multiple countries with cloud PBX, contact center, and SIP trunking. Comparable in offering breadth and B2B mid-market focus, though operating at a larger European footprint.
- 8x8: Cloud communications and contact center provider serving mid-market and enterprise customers worldwide. Comparable for the combined UCaaS plus contact center plus integration story that Line Carrier offers to Finnish businesses.
- Vonage (Ericsson): Global CPaaS and UCaaS provider offering cloud communications, SIP trunking, and contact center APIs. Comparable for the SIP trunking, eFax/SMS gateway, and communications API/integration interface aspects of Line Carrier's stack.
- Lounea (Länsilinkki): Finnish regional operator whose Länsilinkki brand resells Line Carrier's multi-network MVNO to its SME base. Comparable as a Finnish B2B telecom competitor that uses a similar operator-and-partner model in overlapping customer segments.
- Telavox: Nordic UCaaS and contact center provider offering cloud-based mobile PBX, contact center, and business communications to SMBs and mid-market in the Nordics. Directly comparable in product scope (mobile PBX, contact center, integrations) and target customer profile.
Broad incumbents
- DNA Oyj (Telenor Finland): Third Finnish MNO and wholesale supplier to Line Carrier; sells comparable business mobile and unified communications solutions directly to enterprises. Comparable as both a network partner and a direct competitor.
- Elisa Oyj: Major Finnish MNO that both supplies wholesale capacity to Line Carrier and competes with it for business subscriptions, PBX, and customer-service solutions. Relevant because it anchors the competitive set Line Carrier differentiates against through its multi-network MVNO model.
- Genesys: Large enterprise contact center and customer experience platform vendor. Comparable for Line Carrier's Contact Center product positioning, omnichannel routing, and CRM integration capabilities, though at an enterprise tier above Line Carrier's typical customer.
- RingCentral: Global cloud UCaaS and contact center provider. Comparable as a benchmark for the SaaS-style customer service and voice platform portion of Line Carrier's offering, though at vastly larger scale and with broader geographic coverage.
- Telia Finland: One of three Finnish MNOs that supplies Line Carrier with wholesale network access and competes directly with it in business mobile subscriptions and unified communications. Comparable because it sells overlapping B2B mobile, voice, and contact center services to the same Finnish enterprise base, but at significantly larger scale and with owned infrastructure.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Line Carrier Oy social profiles
Digital presenceLine Carrier Oy compliance and trust
Trust signalCompliance1 record
Line Carrier Oy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Line Carrier Oy leadership team
Management profileNumber of profiles
Profiles3 records
Line Carrier Oy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Line Carrier Oy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Line Carrier Oy
What does Line Carrier Oy do?
Line Carrier Oy sells business mobile subscriptions across all three Finnish mobile networks (Telia, DNA, Elisa) from a single operator, including Tupla-SIM dual-network solutions. On top of mobile connectivity, the company delivers a cloud-based customer service platform combining Mobiilivaihde (mobile PBX), Contact Center software, a multi-channel ticketing system, and an integration interface, plus Voice for Microsoft Teams, SIP trunking, eFax and SMS gateway, service/corporate numbers, mobile certificate (Mobiilivarmenne), and coverage mapping services for business customers in Finland.
Is Line Carrier Oy a public or private company?
Line Carrier Oy is a private company. It is classified as corporate owned and is currently operating.
When was Line Carrier Oy founded?
Line Carrier Oy was founded in 2008. It employs 11 to 50 people.
Where is Line Carrier Oy based?
Line Carrier Oy is headquartered in Espoo, Finland, in the Europe region.
How does Line Carrier Oy make money?
Six revenue lines are on record. Business Mobile Subscriptions are the primary driver. The others are customer Service Software Platform, voice for Microsoft Teams, smart Telco Services, outsourced Customer Service and coverage Mapping Services.
Who are Line Carrier Oy's main competitors?
Direct peers on record are Enreach, 8x8, Vonage (Ericsson), Lounea (Länsilinkki) and Telavox. Broad incumbents are DNA Oyj (Telenor Finland), Elisa Oyj, Genesys, RingCentral and Telia Finland.
Does Line Carrier Oy have an API?
Yes. Line Carrier offers an Integraatiorajapinta (Integration Interface) as part of its customer service platform. The integration interface enables connecting Line Carrier's phone services with external systems. Specific technical details such as API type (REST/GraphQL/webhooks), authentication method, rate limits, versioning, or sandbox availability are not stated on the public-facing pages examined.
What industry is Line Carrier Oy in?
Line Carrier Oy's product category is Business Telecommunications (MVNO). Its primary akta.pro industry code is HDAIAAAD, Mobile Wholesale & Roaming Providers (Interconnect, IOT, Roaming Hubs), with a secondary code of BPAAAAAF, Billing, Payments & Account Administration Centers. Its NAICS code is 517121 and its SIC code is 4812.