Village Plumbing and Air

What Village Plumbing and Air does

Village Plumbing and Air (legal name: Village Plumbing, Heating, Cooling & Electric) is a privately held, woman-owned residential home services company founded in 1946 and headquartered at 10644 W Little York Rd, Houston, Texas. The company directly employs 51-100 staff and provides plumbing, air conditioning, heating, electrical, drain/sewer, and indoor air quality services to homeowners across five counties in the Houston metropolitan area (Brazoria, Harris, Fort Bend, Montgomery, and Galveston), with named service-area coverage in 25+ cities including Katy, Sugar Land, The Woodlands, Pearland, Cypress, Spring, and Bellaire.

The service portfolio is organized into six core lines (Air Conditioning, Heating, Plumbing, Electrical, Drain & Sewer, and Indoor Air Quality) plus the Village Partner Plan annual subscription. Underlying field technology is conventional for the trade: sewer camera inspection, hydro jetting, trenchless sewer repair (pipe relining and pipe bursting), and a proprietary 26-Point Precision AC Tune-Up checklist. The HVAC offering leans on Premier Lennox and Daikin dealer authorizations for high-efficiency equipment. All service delivery is direct (no resellers or franchisees), routed through phone-based inside sales, online self-service scheduling, and virtual service call assessments, with fully stocked service vehicles dispatched 24/7 for same-day and emergency response.

The business model combines transactional revenue from one-time service calls, repairs, and installations with recurring revenue from the $80/year Partner Plan (biannual HVAC tune-ups, annual plumbing inspection, 10% service discount, priority scheduling) and flexible 0% interest financing on equipment installations. Pricing is upfront flat-rate with no hidden fees. Customer acquisition rests primarily on 80+ years of local brand recognition, 10,000+ Google reviews, local press and trade awards (Inc. 5000 2016-2019, Houston Press Best Plumber/HVAC 2021, BBB Pinnacle Award, PHC News Top 20 Contractors, OutSmart Magazine 6x winner), and service-area SEO for the Houston metro. The company is led by Monica Ryan and maintains community partnerships with Habitat for Humanity and Shriners Hospitals for Children.

Name

Village Plumbing and Air

Legal name

Village Plumbing, Heating, Cooling & Electric

Website

https://villageplumbing.com

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

51–100 employees

Short description

Village Plumbing and Air is a Houston-based, woman-owned residential home services company founded in 1946 that provides plumbing, HVAC, heating, electrical, and drain/sewer services across five counties in the greater Houston metropolitan area.

Ownership category

akta.pro rank

Product category

Residential HVAC, Plumbing, and Electrical Home Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Electrical Work (1731), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF), Residential Plumbing Fixture Installation & Repair (HSAOAAAA), Range Hood, Vent & Appliance Ducting Installation/Repair (HSAGANAF)

Keywords

• Residential plumbing services
• HVAC repair and installation
• Electrical contracting services
• Drain and sewer cleaning
• Water heater services

Headquarters

HQ city

West University Place

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Service Calls and Repairs: One-time fees charged for diagnostic visits, repair labor, and parts replacement across plumbing, HVAC, and electrical service categories. Pricing is upfront flat-rate based, with no hidden fees. Emergency after-hours service is available at premium rates.
2. Installation and Replacement Services: Revenue from installing and replacing HVAC equipment (air conditioners, furnaces, heat pumps), water heaters, electrical panels, generators, and plumbing fixtures. Often supplemented by financing options offered through the company.
3. Village Partner Plan Subscription: Annual membership program at $80/year providing biannual AC and furnace tune-ups, an annual whole-house plumbing inspection, priority scheduling, and up to 10% discount on all service jobs. Generates recurring subscription revenue and enhances customer retention.
4. Maintenance Contracts: Preventative maintenance agreements as part of the Partner Plan, including scheduled inspections and tune-ups that generate recurring revenue and reduce emergency call frequency.
5. Financing Programs: Company offers 0% financing with no down payments and no early payment penalties for equipment installations and major repairs, providing flexible payment options to customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Village Plumbing and Air is a residential home services contractor providing plumbing, HVAC (air conditioning and heating), electrical, drain and sewer, and indoor air quality services to homeowners across the greater Houston metropolitan area. Service is delivered through licensed, insured, background-checked field technicians in fully stocked service vehicles, with 24/7 emergency availability, same-day non-emergency appointments, upfront flat-rate pricing, and 0% financing for equipment installations. An annual Village Partner Plan membership ($80/year) provides biannual HVAC tune-ups, a whole-house plumbing inspection, priority scheduling, and up to 10% discounts on services.

Product overview

Village Plumbing, Air & Electric is a home services company offering a unified suite of HVAC, plumbing, electrical, and drain/sewer services for residential properties in the Houston metro area. The core offering consists of Air Conditioning Services (repair, installation, maintenance, ductless mini splits) and Heating Services (furnaces, heat pumps, thermostats) as integrated HVAC solutions; Plumbing Services (water heaters, water treatment, leak detection, gas lines, repiping); Electrical Services (panels, generators, EV chargers, wiring); and Drain & Sewer Services (hydro jetting, camera inspections). The company also offers an Indoor Air Quality Services module and a Village Partner Plan add-on membership for ongoing maintenance. Services are delivered through a network of licensed technicians across multiple service areas in the greater Houston region.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Services Comprehensive air conditioning services for residential customers, including AC repair, installation and replacement, scheduled maintenance, emergency AC repair, ductless mini split systems, and HVAC insulation. Services are delivered by licensed technicians across the Houston metro area.
• Heating Services Heating services for residential properties, including furnace repair, installation and replacement, maintenance and cleaning, heat pump repair and installation, and thermostat installation.
• Plumbing Services Full residential plumbing services including water heater repair and installation (tank and tankless, gas), water treatment and filtration, leak detection and repair, water line repair, plumbing inspections, low water pressure repair, garbage disposal services, backflow testing and prevention, gas line services, bathroom plumbing (shower, toilet, sink/faucet), emergency plumbing, and whole-home repiping.
• Electrical Services Residential electrical services including electrical repairs, installation and replacement, generator installation and repair, whole-home surge protection, electrical panel upgrades and services, code corrections, EV charger installation, wiring (including appliance, pool and hot tub, and lighting), and related electrical work.
• Drain & Sewer Services Drain and sewer services including sewer line repair and replacement, drain cleaning, drain clog removal, hydro jetting, and sewer inspection using sewer camera equipment and trenchless repair methods.
• Indoor Air Quality Services Indoor air quality services including air purification system installation and air scrubber installation to address high-humidity and air-quality concerns in Houston homes.
• Village Partner Plan Annual subscription membership plan priced at $80 per year providing two AC tune-ups, two furnace tune-ups, one annual whole-house plumbing inspection, priority access to scheduling, and up to 10% discount on all service jobs, with reduced emergency and holiday service fees for members.

Quantifiable outcome

• 24/7 emergency service availability with same-day service for non-emergency calls
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• LennoxcoreChannel Partner/ Reseller/ DistributorVillage Plumbing, Air & Electric is a Premier Lennox Dealer, authorized to sell, install, and service Lennox brand HVAC equipment including central air conditioners, furnaces, and heat pumps. This dealer relationship provides access to high-efficiency Lennox systems that the company recommends and installs for customers.
• DaikincoreChannel Partner/ Reseller/ DistributorVillage Plumbing, Air & Electric is an authorized dealer for Daikin brand HVAC products. The company specifically recommends Daikin air conditioning products alongside Lennox when customers are looking to install new cooling systems, positioning Daikin as a premium equipment option.
• Habitat for HumanityminorOthersVillage Plumbing, Air & Electric gives back to the community through partnerships with Habitat for Humanity and Shriners Hospitals for Children, contributing to over 30 local institutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceMaster: Large U.S. home services franchisor covering restoration, cleaning, and other in-home categories — broader incumbent with overlapping residential service delivery model.
• HomeServe USA: National home repair and service plan provider partnering with utilities and municipalities to deliver plumbing, HVAC, and electrical repairs — a broader incumbent in the same home services category.

Direct peers

• Len the Plumber: Mid-Atlantic residential plumbing, HVAC, and electrical multi-trade home services company — very similar multi-trade home service positioning to Village though geographic rather than single-metro.
• One Hour Heating & Air Conditioning: Neighborly-branded residential HVAC franchise with emergency service and membership-style offerings — comparable to Village's HVAC service line and Partner Plan concept.
• Benjamin Franklin Plumbing: Neighborly-branded residential plumbing franchise with 24/7 emergency service and upfront pricing — closely comparable to Village's plumbing service promise and customer targeting.
• Roto-Rooter: National plumbing and drain cleaning service franchise offering residential repair, sewer, and drain services across the U.S. — directly comparable to Village's plumbing and drain/sewer service line.
• ARS / Rescue Rooter: American Residential Services operates multi-state residential HVAC, plumbing, and electrical service brands including Rescue Rooter — comparable multi-trade residential home services operator.
• Mr. Rooter Plumbing: Neighborly-branded residential plumbing franchise delivering installation, repair, and drain services — directly comparable in service mix and customer base to Village.
• Horizon Services: Mid-Atlantic residential plumbing, HVAC, and electrical services company with 24/7 dispatch and flat-rate pricing — comparable multi-trade residential services business model.

Regional players

• CoolToday: Florida-based residential plumbing, HVAC, and electrical home services provider — comparable multi-trade residential services model, but operating only in Florida rather than competing with Village in Houston.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/myvillageplumbing
• Facebookfacebook.com/VillagePlumbingandAirHouston
• LinkedInlinkedin.com/company/villageplumbingandair
• Instagraminstagram.com/villageplumbing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village Plumbing and Air