Livlong 365

What Livlong 365 does

Livlong 365 is an India-based digital healthcare platform operated by Livlong Protection and Wellness Solutions Limited, a private company founded in 2021 and headquartered in Thane, Maharashtra (with operating presence in Mumbai). The platform provides an integrated suite of healthcare services including teleconsultation and in-clinic doctor consultations across 45+ medical specialties, hospital-level home care services (physiotherapy, nursing, attendant services, and chronic condition management packages), end-to-end surgery coordination (SurgiCare) across 15 surgical specialties via a pan-India partner hospital network, diagnostic lab tests through NABL-accredited partner labs, senior care (ElderCare) with emergency response, and a comprehensive annual health plan (One Circle) bundling group health insurance with wellness benefits.

The technology stack centers on a consumer-facing website (www.livlong.com) and a mobile application (Livlong 365), with human concierge support via phone. The platform serves over 2 million active customers, with 200+ nurses and attendants deployed across 12 cities. The core technology is a marketplace/booking layer connecting patients to a network of doctors, partner hospitals, and home-care clinical staff, with no disclosed proprietary AI/ML capabilities beyond third-party monitoring hardware in the ElderCare product.

Livlong generates revenue through a mix of per-transaction fees (teleconsult at ₹249, lab tests, surgery coordination), usage-based fees for home care services (physiotherapy plan at ₹1,499), and annual subscription fees for the One Circle Health Plan (offered with an unnamed IRDAI-approved insurance partner). Distribution is primarily direct-to-consumer via digital self-serve with inside-sales concierge support; marketing combines SEO, email newsletters (2,00,000+ subscribers), and social media influencer partnerships. Strategic enterprise-grade expansion is signaled by the June 2026 partnership with Yugen Infra and Manipal Hospitals to deliver an integrated township-level healthcare ecosystem in Goa.

Name

Livlong 365

Legal name

Livlong Protection and Wellness Solutions Limited

Website

https://livlong.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

251–500 employees

Short description

Livlong 365 is an India-based digital healthcare platform offering teleconsultations across 45+ specialties, home care, surgery coordination, diagnostics, elder care, and a health insurance-plus-wellness plan, serving over 2 million consumers via its website and mobile app.

Ownership category

akta.pro rank

Product category

Digital Healthcare Services

NAICS

Home Health Care Services (62161), Offices of Physicians (6211), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)

akta.pro secondary industries

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)

Keywords

• Digital healthcare platform
• Telemedicine consultations
• Home healthcare services
• Surgery care coordination
• Health insurance plans

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. One Circle Health Plan (Group Health Insurance & Wellness): Comprehensive healthcare service plan combining group health insurance (offered in partnership with an IRDAI-approved insurance company) with wellness services. The plan includes consultations, lab tests, yoga sessions, nutritional guidance, home-care services, and physical OPD consultations. Revenue is generated through annual plan subscriptions with varying coverage tiers.
2. Home Care Services: Fee-for-service model for in-home healthcare including physiotherapy sessions (₹1,499 per plan), nursing services, attendant services, and condition management packages. Services are booked through the platform and priced per service or package.
3. Doctor Teleconsultations: Revenue generated from per-consultation fees for telemedicine consultations. General physician teleconsultation starts at ₹249 per session. Speciality consultations are available at varying price points, with some plans offering unlimited consultations subject to fair usage caps.
4. SurgiCare Coordination: Surgery care coordination service providing end-to-end support from surgeon selection to post-surgery recovery, including cashless insurance assistance. Revenue model based on service coordination fees, likely built into insurance or package pricing.
5. Laboratory & Diagnostic Tests: Revenue from diagnostic lab tests ordered through the platform. Tests are conducted at partner NABL-accredited laboratories. Discounts of 50% are available for health plan members.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Livlong 365 operates an integrated digital healthcare services platform accessible via website and mobile app, enabling consumers across India to book doctor consultations (teleconsult and in-clinic) across 45+ specialities, order lab tests through partner NABL-accredited labs, and access coordinated home-based healthcare services. Beyond on-demand services, the company sells the One Circle Health Plan—an annual subscription that bundles a group health insurance policy (via an IRDAI-approved insurer) with wellness benefits such as free annual check-ups, yoga, nutritional counselling, and discounted medicines, diagnostics, home care, and OPD consultations. It also delivers dedicated care coordination products including SurgiCare (end-to-end surgery journey support across 15 specialties with cashless insurance assistance) and ElderCare (senior monitoring with emergency response devices).

Product overview

Livlong 365 is a healthcare services platform operated by Livlong Protection and Wellness Solutions Limited, offering an integrated suite of healthcare services. The core product portfolio centers on Doctor Consultation (tele and in-clinic consultations across 45+ specialties), Home Care (physiotherapy, nursing, caretaker services, and condition management packages), SurgiCare (end-to-end surgery coordination), and ElderCare (senior monitoring with emergency response). Supporting services include Lab Tests, specialty treatment coordination for Cataract, IVF, Kidney Stone, Gallstone, and LASIK procedures, plus the One Circle Health Plan — a comprehensive group health insurance policy integrating wellness benefits such as discounted consultations, diagnostics, medications, and home-care services. The platform operates through both its website (www.livlong.com) and mobile application (Livlong 365), serving over 2 million active customers.

Differentiator

Problem solved

Functional benefit

Brands

• SurgiCare: Surgery care coordination service supporting patients through their entire planned or elective surgery journey, from finding the right doctor and hospital to recovery and follow-up care.
• Home Care
• ElderCare
• One Circle Health Plan

Products and services

• Doctor Consultation Telemedicine and in-clinic doctor consultation service enabling patients to book appointments with General Practitioners and Specialists across 45+ specialities, with both teleconsult (video/phone/chat/WhatsApp) and in-person options and 24/7 GP availability. GP teleconsultation starts at ₹249 per session.
• Home Care Hospital-level healthcare services delivered at home, including physiotherapy, nursing services, caretaker/attendant services, and condition management packages for chronic conditions such as diabetes, hypertension, cancer, elderly care, mother & baby care, neuro-muscular disorders, stroke rehabilitation, and stoma care. Backed by a dedicated concierge and 200+ nurses and attendants across 12 cities.
• SurgiCare End-to-end surgery care coordination service covering surgeon and hospital selection, hospital admission, cashless insurance assistance, and post-surgery recovery and care support across 15 surgical specialties via a pan-India partner hospital network (Apollo, HCG, Jupiter, Kokilaben Dhirubhai Ambani, Sahyadri, Saifee, S.L. Raheja, White Lotus, Wockhardt).
• ElderCare Healthcare solutions designed for senior care, providing a dedicated healthcare manager, fall and vitals monitoring devices, and emergency response services with dispatch of ALS or BLS ambulances within 30-60 minutes to a 20km radius of the subscriber's registered address.
• Lab Tests Diagnostic laboratory testing service enabling patients to book various lab tests including full body tests and cardiac risk assessments, with home sample collection available through partner NABL-accredited laboratories and 50% discount for One Circle Health Plan members.
• One Circle Health Plan Annual subscription plan combining a group health insurance policy (via an IRDAI-approved insurer) with wellness services including free teleconsultations (capped at 60 per year under FUP), free annual health check-up, yoga sessions, nutritional counselling, 50% discount on lab tests and medicines, 20% discount on home-care services, and 15% discount on physical OPD consultations.
• Cataract Care Specialized cataract surgery coordination service providing first consultation support, connecting patients with trusted eye surgeons and partner hospitals, and assigning dedicated care managers through the SurgiCare workflow.
• IVF Fertility treatment coordination service helping individuals and couples access IVF treatments with hospital and specialist connections.
• Kidney Stone Treatment Specialized treatment coordination service for kidney stone removal procedures, connecting patients with urologists and partner hospitals.
• Gallstone Treatment Specialized treatment coordination service for gallstone removal procedures.
• LASIK Laser eye surgery coordination service for vision correction procedures connecting patients with eye surgeons and partner hospitals.
• Nursing Services Professional at-home nursing care providing hygiene maintenance, treatment process care, vital sign monitoring, post-surgical care, wound care, and medication management, with options for 12-hour shifts, 24-hour shifts, and episodic nurse visits.
• Attendant Services Home attendant services providing assistance with hygiene and grooming, food intake, mobility, toileting, medication, companionship, and recreational activities for elderly and post-surgical patients, with 12-hour and 24-hour shift options.
• Physiotherapy Care Plan At-home physiotherapy service providing expert physiotherapists with customized treatment plans, first session delivered within 24 hours of booking, priced at ₹1,499 for 2 physio sessions plus a free doctor assessment.
• Emergency Response Services Emergency ambulance services integrated with health vitals monitoring devices (watch, pendant, AI camera, bedside monitor, health ring) that trigger automatic calls for emergency assistance, dispatching ALS or BLS ambulances within 30-60 minutes to a 20km radius of the subscriber's registered address.

Quantifiable outcome

• 2 million+ active customers on the platform
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Yugen InfracoreStrategic or Co-development Partner · 29 June 2026Yugen Infra, a real estate developer, partnered with LivLong to develop an integrated healthcare ecosystem at its Yugen Golf City township project in Goa. The collaboration embeds preventive care, wellness, emergency response, rehabilitation, and assisted living into the residential community, positioning LivLong as the healthcare platform partner for a large-scale mixed-use development.
• Manipal HospitalscoreStrategic or Co-development Partner · 29 June 2026Manipal Hospitals serves as a key healthcare service provider within the LivLong-Yugen Infra integrated township healthcare ecosystem. As part of the partnership announced in June 2026, Manipal Hospitals provides clinical expertise including preventive healthcare, emergency response, rehabilitation, and assisted living services to residents of the Yugen Golf City township in Goa.
• Apollo HospitalscoreTechnology or IntegrationApollo Hospitals is featured as part of Livlong 365's pan-India hospital network for SurgiCare services. Patients using Livlong's surgery coordination service can access Apollo Hospitals for surgical procedures across multiple specialties.
• Kokilaben Dhirubhai Ambani HospitalcoreTechnology or IntegrationKokilaben Dhirubhai Ambani Hospital is listed as part of Livlong 365's pan-India hospital network for SurgiCare services, providing surgical care access for Livlong patients across specialties including oncology, cardiology, and neurology.
• HCG (Healthcare Global Enterprises)coreTechnology or IntegrationHCG Cancer Centre is listed as part of Livlong 365's pan-India hospital network, providing oncology surgical services for Livlong's cancer care patients.
• Jupiter HospitalcoreTechnology or IntegrationJupiter Hospital is listed as a partner hospital in Livlong 365's pan-India network for SurgiCare surgery coordination services.
• Sahyadri HospitalscoreTechnology or IntegrationSahyadri Hospitals is listed as a partner hospital in Livlong 365's pan-India network supporting surgery care coordination services.
• IRDAI-Approved Insurance Company (Unnamed)coreStrategic or Co-development PartnerLivlong's One Circle Health Plan is offered in partnership with an IRDAI-approved insurance company. This partnership enables the group health insurance component of the wellness plan, providing insurance coverage alongside Livlong's direct healthcare services.
• Kokilaben Dhirubhai Ambani Hospital (Wellness Content Validation)minorOthersMedical experts from Kokilaben Dhirubhai Ambani Hospital validated wellness practices shared by influencer Mira Kapoor in an Instagram post, lending credibility to LivLong's health content and positioning it as a platform with expert medical validation.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Practo: India's largest consumer digital health platform offering online doctor consultations, lab test booking, medicine delivery, and integrated health records. Directly comparable to Livlong's teleconsultation and lab test offerings, with a stronger national brand and deeper capital base.
• Tata 1mg: Tata-backed digital health platform offering e-pharmacy, teleconsultation, lab test booking, and medicine delivery across India. Overlaps with Livlong across doctor consults, diagnostics, and chronic care management, with significantly stronger distribution and funding.
• Apollo 24/7: Apollo Hospitals' digital platform for online doctor consultations, medicine delivery, lab tests, and electronic health records. Highly comparable to Livlong's SurgiCare and consult offerings as it leverages the same Apollo hospital network Livlong partners with — and is a direct competitor in consumer primary and specialty care.
• MediBuddy: India's leading corporate and consumer digital health platform offering teleconsultations, lab tests, medicine delivery, and wellness plans (MediBuddy Gold). Closely comparable to Livlong's One Circle Health Plan structure (insurance + wellness subscription) and corporate customer focus.
• MFine: AI-driven teleconsultation platform in India connecting patients with doctors from leading hospitals. Directly comparable to Livlong's specialty teleconsultation services across 45+ specialities and shares the same digital-first consumer health model.
• Portea Medical: India's largest home healthcare provider offering nursing, physiotherapy, doctor visits, and chronic disease management at home. Closely comparable to Livlong's Home Care, Nursing Services, and condition management packages — competing for the same in-home care demand in India.
• HealthCare atHOME (HCAH): Provider of home healthcare services in India including nursing, physiotherapy, chronic disease management, and post-hospitalization care. Directly comparable to Livlong's Home Care arm and condition management packages for diabetes, hypertension, and oncology.
• PharmEasy (Thyrocare): API Holdings–owned digital health platform offering medicine delivery, lab test booking (via Thyrocare), and teleconsultation. Comparable to Livlong's lab test and teleconsult offerings with a stronger diagnostics backbone through Thyrocare.

Emerging players

• Care24: Home healthcare services platform in India offering nursing attendants, physiotherapists, and elder care. Comparable to Livlong's home care segment though with a narrower service portfolio and smaller geographic footprint.

Broad incumbents

• Netmeds (Reliance): Reliance-owned e-pharmacy and digital health platform offering medicine delivery, lab tests, and online consultations. Broader incumbent with deeper capital and distribution; comparable to Livlong across teleconsult, diagnostics, and chronic care.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Livlong365
• Facebookfacebook.com/livlong365
• LinkedInlinkedin.com/company/livlong365

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Livlong 365