What ezEMRx does

ezEMRx, Inc. is a privately held healthcare technology company headquartered in Elgin, Illinois, that develops and sells a cloud-based Electronic Health Record (EHR) and Practice Management platform to U.S. public health departments and private ambulatory clinics. The platform combines an EHR, Practice Management, Inventory Management, Patient Portal, Revenue Cycle Management services, telehealth (including electronic Directly Observed Therapy for TB), mass vaccination scheduling, contact tracing, clinical decision support, and an FHIR R4 API with SMART on FHIR capabilities. The product is ONC Health IT Certified (Ver 10.01, certified January 5, 2022) and integrates with state immunization registries, labs, and WIC systems via multiple HIE portals.

The company's go-to-market is a consultative direct-sales motion: prospects request demonstrations via the company website or phone (630-307-7600), and the sales team sells monthly subscriptions at $250/month (Option A — EHR, Inventory, Patient Portal) and $560/month (Option B — Practice Management), with volume-based RCM services (Option C) and custom quote-based pricing for public health departments. Through an exclusive partnership with Custom Data Processing (CDP), ezEMRx offers a hybrid EHR that unifies clinical, Environmental Health, and WIC Management records into a single holistic patient record — a configuration the company characterizes as a first in public health. The platform's value proposition is anchored on usability research intended to reduce provider charting time, and the CDC documented that 30 Illinois health departments using the billing system collected over $3 million in paid claims between July 2015 and January 2017.

ezEMRx operates as a bootstrapped, founder/management-owned private company with 101–250 employees and no disclosed external funding. Its customer base is segmented into public health departments (primary), private ambulatory clinics (primary), and behavioral health facilities (secondary), with marketing conducted through website content, blog, and LinkedIn. The company supports a broad integration ecosystem (Waystar clearinghouse, NewCrop/Surescripts for e-prescribing, SES HISP for DIRECT messaging, Twilio for SMS reminders, BillFlash for patient statements, InterFAX, Inuvio for ID scanning).

Name

ezEMRx

Legal name

ezEMRx, Inc.

Website

https://ezemrx.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

ezEMRx is a privately held U.S. healthcare technology company that provides a cloud-based Electronic Health Record and Practice Management platform primarily serving public health departments and private ambulatory clinics. Through an exclusive partnership with CDP, it offers a unified hybrid EHR combining clinical, environmental health, and WIC records.

Ownership category

akta.pro rank

Product category

Healthcare IT / Electronic Health Records (EHR)

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

Keywords

• Electronic health records
• Public health software
• Practice management
• Revenue cycle management
• Clinical decision support

Headquarters

HQ city

Elgin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR and PM Software Subscription: Monthly subscription fees for Electronic Health Record, Inventory Management, Patient Portal (Option A at $250/month) and Practice Management (Option B at $560/month). Additional training and implementation fees apply. Clearing house fees billed as applicable. Public Health Departments priced via custom quotes.
2. Revenue Cycle Management Services: Full-service RCM offered as Option C, a volume-based pricing model for public health departments and private practices. Includes credentialing, claims management, AR management, medical coding compliance, and patient collections.
3. Additional Software Subscriptions: Third-party subscriptions included in the recurring monthly subscription: NewCrop prescription transmission via Surescripts network, and SES HISP for DIRECT messaging. Additional costs include AMA royalty fees, SMS notification fees, clearing house fees, initial implementation/setup fees, and training fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

ezEMRx provides a cloud-based, ONC-certified Electronic Health Record (EHR) platform with integrated Practice Management, Inventory Management, Patient Portal, Revenue Cycle Management services, telehealth, and a FHIR R4 API for interoperability. The platform is purpose-built for public health departments and private ambulatory clinics, offering specialized templates and workflows for immunization, family planning, case management, TB/STD/HIV, home health, behavioral health, mass vaccination scheduling, and contact tracing. Delivered as a subscription SaaS solution, the platform also includes an exclusive hybrid EHR co-developed with Custom Data Processing (CDP) that unifies clinical, environmental health, and WIC data into a single holistic patient record.

Product overview

ezEMRx offers a modular Health IT platform designed for ambulatory clinics, public health departments, and private practices. The core offering consists of the ezEMRx EHR combined with Practice Management, Inventory Management, Patient Portal, and Revenue Cycle Services. The platform is available as a unified system with optional add-ons including FHIR API for interoperability and multiple HIE Integration Portals. A specialized public health solution is offered through partnership with Custom Data Processing (CDP), combining EHR, Practice Management, Inventory Management, Patient Portal, Environmental Health, and WIC Management into a single holistic patient record. Pricing options include Option A (EHR + Inventory Management + Patient Portal at $250), Option B (Practice Management at $560), and Option C (RCM Service with volume-based pricing), with custom pricing for Public Health Departments.

Differentiator

Problem solved

Functional benefit

Products and services

• ezEMRx EHR Electronic Health Record system designed with a usability-first approach, featuring mass vaccination scheduling, contact tracing, and workflows/templates for immunization, family planning, case management, TB/STD/HIV, home health, behavioral health, primary care, family practice, OB/GYN, neurology, cardiology, and urgent care. Sold as a monthly subscription to public health departments and private ambulatory clinics.
• ezEMRx Practice Management Practice management module focused on getting practices paid faster with maximum claims acceptance. Includes streamlined workflow, real-time patient billing information, insurance eligibility validation at check-in, and financial dashboards. Sold as Option B monthly subscription ($560/month).
• ezEMRx Patient Portal Web-based patient portal that allows patients to access their medical records with provider-provided credentials and supports new patient self-registration. Part of the EHR Core Suite (Option A) and also accessed in standalone fashion by patients.
• ezEMRx Revenue Cycle Management Services Full-service revenue cycle management including credentialing services, monthly reporting, dedicated account managers, claims management, AR management, medical coding compliance, payments posting, and patient collections. Sold as Option C with volume-based pricing for public health departments and private practices.
• ezEMRx/CDP Integrated Public Health Solution Hybrid EHR platform developed in partnership with Custom Data Processing (CDP) that unifies Electronic Health Records, Practice Management, Inventory Management, Patient Portal, Environmental Health, and WIC Management Information Systems into a single holistic patient record for public health providers. Custom-priced for public health departments.
• ezEMRx FHIR API REST-based FHIR R4 API supporting SMART on FHIR Core Capabilities, including Launch Standalone Patient, Launch EHR Practitioner, and Bulk FHIR with Backend Service Authorization. Supports US Core 6.1.0/USCDI v3, SMART App Launch 2.0.0, and Bulk Data 1.0.1, with HIPAA-compliant OAuth for authorization. Enables patient access from end-user devices and practitioner portal API access.

Quantifiable outcome

• 30 health departments using ezEMRx billing system collected over $3 million in paid claims from July 2015 through January 2017, greatly exceeding expectations.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core and supporting.

• Custom Data Processing (CDP)coreStrategic or Co-development PartnerExclusive partnership with Custom Data Processing (CDP), a premier provider of data management systems dedicated to serving public healthcare professionals for over decades. CDP provides software for environmental health services, public health clinics, and WIC programs. This partnership laid the foundation for ezEMRx's exclusive hybrid EHR for public health, combining EHR-PM-Inventory Management-Patient Portal with Environmental Health and WIC Management as a single holistic patient record — a first in public health.
• NewCrop / SurescriptscoreTechnology or IntegrationNewCrop processing system for prescription transmission capabilities to the Surescripts network. ezEMRx's Health IT EHR solution is Surescripts certified. Included in the recurring monthly subscription at no additional cost.
• SES HISPcoreTechnology or IntegrationSES HISP for DIRECT messaging. No additional costs required and included in the recurring monthly subscription.
• InterFAXsupportingTechnology or IntegrationIntegrated electronic fax service. Requires a separate subscription with InterFAX. Once an account is established, credentials are shared with ezEMRx support to enable faxing from the platform.
• InuviosupportingTechnology or IntegrationID card scanning and data extraction for patient driver's license and insurance cards. Information is auto-populated into ezEMRx demographics. Requires agreement with Inuvio and possibly ID scanner purchase.
• TwiliosupportingTechnology or IntegrationIntegrated appointment reminders via text and email. Requires a separate Twilio subscription. Once established, credentials are shared with ezEMRx support to enable automated appointment reminders.
• BillFlashsupportingTechnology or IntegrationIntegrated patient statements via US postal mail and payment processing (credit card/check). Requires separate BillFlash subscription and swipe equipment procurement from the vendor.
• WaystarcoreTechnology or IntegrationIntegrated with Waystar for clearinghouse functions. Customers using Practice Management for billing need to contract with Waystar. RCM service customers have Waystar obligations included with their ezEMRx RCM service agreement.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• eClinicalWorks: eClinicalWorks is a leading ambulatory EHR/PM platform serving private practices and FQHCs across the U.S., overlapping directly with ezEMRx's Private Ambulatory Clinic segment and competitive on pricing and breadth.
• Greenway Health: Greenway Health delivers cloud-based EHR and practice management for ambulatory practices, including specialty and primary care, directly overlapping ezEMRx's private clinic value proposition and ONC-certified positioning.
• NextGen Healthcare: NextGen Healthcare provides EHR, PM, and population health solutions for ambulatory specialty and primary care practices, with a similar customer profile and cloud-delivered model to ezEMRx's Private Practice offering.
• Patagonia Health: Patagonia Health provides an EHR and practice management platform purpose-built for public health departments, behavioral health, and Federally Qualified Health Centers, directly competing with ezEMRx's core public health customer segment.

Broad incumbents

• Oracle Health (Cerner): Oracle Health offers the Cerner Millennium EHR and ambulatory platforms across large and mid-sized provider organizations, representing a broad incumbent that competes with ezEMRx for ambulatory and public health deals where it extends downmarket.
• athenahealth: athenahealth offers a cloud-based EHR, practice management, and patient engagement suite targeting ambulatory practices of all sizes, competing with ezEMRx for the same small-to-mid-sized clinic segment but at a much larger scale.
• Epic Systems: Epic is the dominant acute and large-ambulatory EHR vendor that increasingly extends into community connect and public health settings; its scale and brand pose a competitive threat to ezEMRx in larger deals.

Emerging players

• Practice Fusion: Practice Fusion offers an affordable cloud EHR for independent practices, competing on price-sensitive ambulatory deals that overlap with ezEMRx's small clinic target customers.
• Qualifacts (Credible, CareLogic, InSync): Qualifacts delivers EHR platforms tailored to behavioral health and human services providers, with overlapping behavioral health workflows and ONC-certified EHR positioning comparable to ezEMRx's behavioral health offering.
• Netsmart Technologies: Netsmart provides EHR and RCM solutions focused on behavioral health, home health, and public health agencies, directly overlapping ezEMRx's behavioral health, home health, and public health department segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/3321902
• Xx.com/ezEMRx

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ezEMRx