Second Spring Digital
Second Spring Digital operates as ClinicGlide, selling an AI-powered patient access platform that automates phone, text, and web intake, scheduling, and reactivation for hospitals, clinics, and medical offices, anchored by customers such as Horizon Health Network in Atlantic Canada.
- Company typePrivate
- Founded2019
- HeadquartersFredericton, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Second Spring Digital does
Second Spring Digital is a Fredericton, Canada-based private company (founded 2019, 1-10 employees) that operates commercially as ClinicGlide (legal entity ClinicGlide Technologies Inc.) and sells an AI-powered patient access platform to healthcare organizations. The platform deploys AI administrative agents that handle patient requests across phone, text, and web channels, automating scheduling, reminders, and patient reactivation, and integrates with existing healthcare scheduling systems or operates as a standalone system on its proprietary BookingGlide™ booking engine. The product suite consists of three components: Clara, an AI receptionist for inbound patient communications; BookingGlide™, a trademarked AI-enabled healthcare booking system; and AI Reactivation, an add-on module for re-engaging dormant patients. The stated go-to-market is verticalized around two healthcare segments — Hospitals & Health Systems and Clinics & Medical Offices — and combines a self-serve web sign-up (via Tally) for smaller clinics with direct enterprise sales outreach for larger hospital networks.
The business model is SaaS subscription-based, with pricing undisclosed and oriented to organizational size and usage; revenue mechanics are recurring. The named customer base is small and heavily regional, anchored by Atlantic Canadian healthcare organizations including Horizon Health Network, the New Brunswick provincial health portal (myhealth.gnb.ca), Maple Online Healthcare, Grassroots Naturopathic, and the National Clinic Group. Marketing is primarily direct digital, centered on the ClinicGlide product website with vertical-specific landing pages, solution pages, and customer logos. The company is led by founder and CEO Scott MacIntosh, and no funding rounds, investors, revenue figures, or third-party AI benchmarks are disclosed in the available inputs, which limits visibility into financial scale, model provenance, and team depth beyond the founder.
Second Spring Digital firmographics
Firmographics- Name
- Second Spring Digital
- Legal name
- ClinicGlide Technologies Inc.
- Website
- https://secondspring.co
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Second Spring Digital operates as ClinicGlide, selling an AI-powered patient access platform that automates phone, text, and web intake, scheduling, and reactivation for hospitals, clinics, and medical offices, anchored by customers such as Horizon Health Network in Atlantic Canada.
- Ownership category
- akta.pro rank
Second Spring Digital industry classification
Industry- Product category
- Healthcare AI Patient Access Software
- NAICS
- Offices of Physicians (6211), Other Ambulatory Health Care Services (6219)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Virtual Urgent Care & Triage Platforms (HLALABAB)
- akta.pro secondary industry
- Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where Second Spring Digital is headquartered
LocationHeadquarters
- HQ city
- Fredericton
- HQ country
- Canada
- HQ region
- North America
Markets served
Second Spring Digital business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Healthcare AI Platform Subscription: SaaS platform providing AI-powered patient access and administrative automation for healthcare organizations. Revenue appears to be generated through subscription-based access to the AI receptionist, booking system, and reactivation tools, with pricing based on usage or organizational size.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
Second Spring Digital product offering
Product offeringCore offering
Second Spring Digital has developed ClinicGlide, an AI-powered healthcare patient access platform that deploys autonomous AI agents to handle patient requests across phone, text, and web channels. The platform automates appointment scheduling, patient intake, reminders, and re-engagement of dormant patients, and integrates with existing healthcare systems or operates as a standalone solution via its proprietary BookingGlide™ system. The company sells this platform to hospitals, health systems, and clinics as a subscription-based service.
Product overview
ClinicGlide offers an integrated suite of AI-powered healthcare access solutions. The core platform consists of Clara (AI Receptionist) for handling patient communications across phone, text, and web; BookingGlide™ for automated appointment scheduling; and AI Reactivation for re-engaging dormant patients. These products work together as a unified patient access platform that reduces front desk workload while enabling 24/7 response capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Clara: AI-powered voice receptionist for healthcare organizations
- BookingGlide™
- AI Reactivation
- AI Reactivation
Products and services
- Clara (AI Receptionist) AI-powered virtual receptionist for healthcare organizations that handles patient calls, texts, and web requests without human intervention, guiding patients and completing tasks in integrated healthcare systems across multiple communication channels.
- BookingGlide™ AI-enabled healthcare booking system that enables automated appointment scheduling and patient self-service, available as part of the ClinicGlide platform or as a standalone booking system for healthcare organizations.
- AI Reactivation AI-powered patient reactivation tool that helps healthcare organizations reconnect with patients who have fallen out of care or need follow-up appointments, filling open appointment slots.
Companies that use Second Spring Digital
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Second Spring Digital technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Second Spring Digital partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights4 records
Second Spring Digital competitors and assessment
Company assessmentDirect peers
- Artera: Artera (formerly WELL Health) is a leading patient communication and engagement platform for healthcare providers, offering multi-channel messaging, reminders, and intake workflows. Directly comparable to ClinicGlide's patient engagement, reminders, and AI Reactivation capabilities across clinics and health systems.
- Hyro AI: Hyro is an AI-powered conversational platform purpose-built for healthcare that handles patient calls, scheduling, and FAQs across voice and chat. Closely comparable to ClinicGlide's Clara AI Receptionist and BookingGlide across health systems and clinics.
- Syllable: Syllable provides an AI patient access platform handling phone calls, scheduling, and patient navigation for hospitals and clinics. Directly comparable to ClinicGlide's AI receptionist and booking automation use case for healthcare providers.
- Notable: Notable builds AI agents for healthcare administrative automation including patient intake, scheduling, and outreach across health systems. Comparable to ClinicGlide in automating patient-facing administrative workflows with AI.
- Luma (Luma Health): Luma Health is a patient engagement platform offering automated appointment scheduling, reminders, intake, and patient reactivation for clinics and health systems. Directly comparable to ClinicGlide's BookingGlide, Smart Reminders, and AI Reactivation products.
Broad incumbents
- Kyruus: Kyruus is an established provider search, scheduling, and patient access platform serving health systems with broader portfolio capabilities. Overlaps with ClinicGlide's booking and patient access but operates as a wider enterprise platform.
- Cedar: Cedar is a patient engagement and billing platform for healthcare providers, focused on the financial side of patient experience. Adjacent to ClinicGlide as a broader patient engagement incumbent in healthcare.
- Olive AI: Olive AI is a healthcare automation company building AI workers for administrative workflows across hospitals. Comparable as a broader healthcare admin automation player, though with wider scope than ClinicGlide's patient access focus.
Emerging players
- Orbita: Orbita provides conversational AI for healthcare, including virtual assistants for patient engagement and scheduling. Comparable to ClinicGlide's voice and chat AI capabilities but with a focus on broader healthcare virtual assistant use cases.
- Suki AI: Suki offers an AI assistant for clinicians focused on clinical documentation and ambient note-taking. Adjacent to ClinicGlide as a healthcare AI-native but targets clinicians rather than patient-facing access workflows.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Second Spring Digital social profiles
Digital presenceSecond Spring Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
Second Spring Digital leadership team
Management profileNumber of profiles
Profiles1 record
Second Spring Digital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Second Spring Digital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Second Spring Digital
What does Second Spring Digital do?
Second Spring Digital has developed ClinicGlide, an AI-powered healthcare patient access platform that deploys autonomous AI agents to handle patient requests across phone, text, and web channels. The platform automates appointment scheduling, patient intake, reminders, and re-engagement of dormant patients, and integrates with existing healthcare systems or operates as a standalone solution via its proprietary BookingGlide™ system. The company sells this platform to hospitals, health systems, and clinics as a subscription-based service.
Is Second Spring Digital a public or private company?
Second Spring Digital is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Second Spring Digital founded?
Second Spring Digital was founded in 2019. It employs 1 to 10 people.
Where is Second Spring Digital based?
Second Spring Digital is headquartered in Fredericton, Canada, in the North America region.
How does Second Spring Digital make money?
One revenue line is on record: healthcare AI Platform Subscription.
Who are Second Spring Digital's main competitors?
Direct peers on record are Artera, Hyro AI, Syllable, Notable and Luma (Luma Health). Broad incumbents are Kyruus, Cedar and Olive AI. Emerging players are Orbita and Suki AI.
Does Second Spring Digital have an API?
No public API is recorded for Second Spring Digital.
What industry is Second Spring Digital in?
Second Spring Digital's product category is Healthcare AI Patient Access Software. Its primary akta.pro industry code is HLALABAB, Virtual Urgent Care & Triage Platforms, with a secondary code of HLACAEAJ, Adherence, Reminders & Engagement Automation (Medication/Follow-up). Its NAICS code is 6211 and its SIC code is 7372.