Brothers Air, Heat & Plumbing

What Brothers Air, Heat & Plumbing does

Brothers Air, Heat & Plumbing is a residential HVAC and plumbing services company headquartered in Rock Hill, South Carolina, serving homeowners across the Charlotte metropolitan area in North and South Carolina. Founded in 1985, the company has built a 40-year operational track record with a claimed base of over 100,000 satisfied customers, dispatching more than 100 service trucks daily across 25+ communities. Service offerings span cooling (AC installation, repair, maintenance, indoor air quality, ductless mini-splits), heating (furnaces, gas packs, heat pumps, packaged systems), plumbing (repairs, sewer lines, drain cleaning, water leaks, fixtures, sump pumps, emergency plumbing), water heating (tank and tankless), water treatment (filtration and softeners), and light commercial plumbing. The company operates three disclosed offices in Rock Hill, SC; Charlotte, NC; and Statesville, NC, with 24/7 emergency availability seven days a week.

The business model combines transactional one-time service revenue (repairs, installations, equipment sales) with a recurring-revenue Pro Service Plan subscription for scheduled maintenance, priority dispatch, and member discounts. Pricing is primarily quote-based with promotional entry points ($69 AC tune-up, $50 off repairs) and customer financing offered through EnerBank USA at 8.99% fixed APR for projects of $3,500 or more. Equipment partnerships span Carrier, Rheem, YORK, and Nest, providing access to multiple product lines. The company is a subsidiary of American Residential Services (ARS/Rescue Rooter) and, as of May 2026, is one of five partner companies within the Sierra Platform acquired by Redwood Services from SE Capital for approximately $220 million (11x-13x EBITDA on $17-20M of platform EBITDA). Marketing is direct-to-consumer via the brotherair.com website, community-specific landing pages, rotating coupons, online review management (Google, Angie's List Super Service Award), and word-of-mouth referrals.

Name

Brothers Air, Heat & Plumbing

Legal name

American Residential Services, LLC

Website

https://brotherair.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Brothers Air, Heat & Plumbing is a residential HVAC and plumbing services company serving homeowners across the Charlotte metro area in North and South Carolina, dispatching 100+ service trucks and operating since 1985 as a subsidiary of ARS and Redwood Services' Sierra Platform.

Ownership category

akta.pro rank

Product category

Residential HVAC & Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK)

akta.pro secondary industries

Tankless Water Heater Installation & Service (HSAOACAB), Water Heater/Boiler Flue, Venting & Chimney Liner Service (HSAOACAF)

Keywords

• Residential HVAC services
• Plumbing repair services
• Heating system installation
• AC maintenance services
• Emergency plumbing repair

Headquarters

HQ city

Rock Hill

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. HVAC Services: Revenue generated from air conditioning repair, installation, and maintenance services; heating system repair, installation, and maintenance; heat pump services; and emergency HVAC repairs. Services delivered by NATE-certified technicians to residential customers.
2. Plumbing Services: Revenue from plumbing repairs, fixture installation, water heater services (tank and tankless), water treatment and filtration, sewer line services, drain cleaning, and emergency plumbing services.
3. Pro Service Plan (Maintenance Subscription): Annual subscription-based maintenance plans providing scheduled HVAC and plumbing inspections, priority service scheduling, and discounts on repairs. Helps ensure recurring revenue and customer retention.
4. Equipment Sales and Installation: Revenue from sales and installation of new HVAC systems, water heaters, and plumbing fixtures, often financed through partner lending institutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Brothers Air, Heat & Plumbing provides residential HVAC and plumbing services across the Charlotte metro area (NC and SC), including air conditioning and heating system installation, repair, and maintenance, full plumbing services, water heater installation and repair (tank and tankless), water treatment and filtration, sewer line services, drain cleaning, and 24/7 emergency repairs. The Pro Service Plan offers subscription-based scheduled maintenance with priority service and repair discounts, generating recurring revenue from existing customers.

Product overview

Brothers Air, Heat & Plumbing is a residential home services company offering a unified suite of HVAC (heating, ventilation, air conditioning) and plumbing services. The core offering consists of Cooling Services, Heating Services, Plumbing Services, and general HVAC Services. These are supported by add-on modules and specialized services including Water Heater Services (tank and tankless), Indoor Air Quality solutions, Water Treatment Solutions (filtration and softening), Heat Pumps, Ductless Mini-Split Services, and Commercial Plumbing. The company also provides a Pro Service Plan subscription for ongoing maintenance and Emergency Services available 24/7. Financing Options through EnerBank USA enable customers to fund larger installations and repairs.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooling Services Comprehensive air conditioning services including AC installation, repair, maintenance, and new unit sales for residential customers in the Charlotte metro area.
• Heating Services Heating system services including installation, repair, and maintenance for furnaces, gas packs, and heat pumps for residential customers.
• Plumbing Services Full-service plumbing including repairs, installations, drain cleaning, leak detection, fixture installation, sewer lines, sump pump installation, and emergency plumbing for residential customers.
• HVAC Services General HVAC services including installation, repair, and emergency HVAC repair for combined heating and cooling systems.
• Water Heater Services Installation, repair, and maintenance for both tank and tankless water heater systems for residential customers.
• Indoor Air Quality Solutions Air purification, upgraded filters, and solutions to improve indoor air quality and ventilation for residential customers.
• Water Treatment Solutions Water filtration, water softeners, and whole-house water filtration systems for residential water quality improvement.
• Pro Service Plan Annual subscription maintenance plan providing scheduled HVAC and plumbing inspections, priority service scheduling, and discounts on repairs. Includes a plumbing add-on option.
• Emergency Services 24/7 emergency HVAC and plumbing repair services for urgent situations including burst pipes, AC failures, and heating breakdowns. Available 7 days a week.
• Ductless Mini-Split Services Installation, repair, and maintenance for ductless mini-split HVAC systems for residential customers.
• Commercial Plumbing Commercial plumbing services for business properties in the Charlotte metro area, including repairs, installations, and maintenance.

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• American Residential Services (ARS)coreChannel Partner/ Reseller/ DistributorBrothers Air, Heat & Plumbing is part of American Residential Services (ARS/RESCUE ROOTER), a national home services company. The company operates under the ARS umbrella and leverages the parent company's brand, resources, and national presence.

Scale indicators6 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Roto-Rooter: National residential plumbing and drain cleaning services company that also provides HVAC and water heater services. Direct competitor in residential plumbing and emergency service, with comparable direct-to-consumer field service model and geographic presence.
• Mr. Rooter Plumbing: Neighborly-branded national residential plumbing franchise offering repair, drain cleaning, and water heater services. Direct competitor in residential plumbing service delivery with similar technician-based service model.
• One Hour Heating & Air Conditioning: Neighborly-branded national residential HVAC services franchise specializing in heating and cooling repair, installation, and maintenance. Direct competitor in residential HVAC with comparable service quality positioning and 24/7 emergency model.
• Benjamin Franklin Plumbing: National residential plumbing services franchise under Neighborly offering repairs, installations, and emergency plumbing. Direct competitor in residential plumbing with similar on-time guarantee and licensed plumber model.
• Aire Serv Heating & Air Conditioning: Neighborly-branded national HVAC services franchise providing residential heating, cooling, and indoor air quality services. Direct competitor in residential HVAC with comparable direct-to-consumer service delivery and subscription maintenance plans.

Broad incumbents

• American Residential Services (ARS/Rescue Rooter): National residential HVAC, plumbing, and electrical services platform that is the parent company of Brothers. Operates a portfolio of regional service brands including Rescue Rooter with similar service offerings but at much larger national scale.
• HomeServe USA: National home services and warranty platform providing plumbing, HVAC, and electrical service plans to homeowners. Comparable in subscription-based home services model and household customer base, though primarily a warranty/admin layer rather than direct service provider.
• ServiceMaster Restore: National home services platform offering restoration, cleaning, and maintenance services including HVAC. Comparable in residential services roll-up strategy and national brand scale, though focuses on restoration versus recurring HVAC/plumbing service.
• Carrier Residential: Major HVAC equipment manufacturer and one of Brothers' listed equipment partners. Increasingly competing directly with dealers/installers through direct-to-consumer programs in residential heating and cooling, comparable in customer-facing HVAC service brand.
• Trane Technologies: Major HVAC equipment manufacturer operating Trane and American Standard residential brands. Comparable as an HVAC equipment and service provider to homeowners, with growing direct dealer programs that overlap with independent service providers like Brothers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brothers Air, Heat & Plumbing