9H Digital
9H Digital is a privately held Maltese digital agency delivering Laravel web applications, AI and automation, enterprise integrations, and brand-building services to enterprise and government clients across six verticals including Finance, iGaming, Retail, and Public Sector, with a Saudi Arabian joint venture (Tayb).
- Company typePrivate
- Founded2012
- HeadquartersSliema, Malta
- Headcount51–100
- GTM typeB2B
- OfferingServices
What 9H Digital does
9H Digital is a privately held Maltese full-service digital agency founded in 2012 (formerly NIU, rebranded in 2023), headquartered in Zebbug, Malta. The company delivers four integrated service lines: Custom Web Applications built primarily on Laravel (including legacy modernization, API development, scalable architecture, and rescue projects); AI & Automation covering AP automation, demand intelligence, automated procurement, and enterprise AI/intelligent document processing; Integrations spanning ERP/CRM synchronization, automation pipelines, data unification, and real-time reporting; and Brand Building covering branding strategy, marketing, UX/UI design, creative production, PR and media buying, and corporate websites. A proprietary DigiFlus framework extends the offering into omni-channel digital banking transformation. 9H Digital is Malta's first certified WooExperts and the country's first HubSpot-certified partner, upgraded to HubSpot Platinum status in February 2024.
The company sells exclusively through a sales-led, quote-based professional services model with multi-year enterprise contracts, supported by direct enterprise sales (dedicated account managers, a Director of Revenue, business development specialists) and indirect channel/partner motion via HubSpot and WooCommerce reselling. Its customer base spans six stated verticals — Finance & FinTech, iGaming & Entertainment, Retail & eCommerce, Hospitality & Real Estate, Corporate & Enterprise, and Public Sector & NGOs — with named logos including the Malta Financial Services Authority (MFSA), Kindred, Mapfre, NetRefer, Malta Gaming Authority, Crosscraft, MISK, and Vitelhome. The agency employs 70-100 staff across 11 nationalities and operates from Malta, with a 2023 joint venture (Tayb) into Saudi Arabia alongside ANCHOVY and Tala Saleh representing its first material geographic expansion. No external funding rounds or institutional investors are disclosed; the company is founder-led by CEO Benji Borg, and Tayb is co-led by Tala Saleh.
9H Digital firmographics
Firmographics- Name
- 9H Digital
- Legal name
- 9H Digital Ltd
- Website
- https://9hdigital.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- 9H Digital is a privately held Maltese digital agency delivering Laravel web applications, AI and automation, enterprise integrations, and brand-building services to enterprise and government clients across six verticals including Finance, iGaming, Retail, and Public Sector, with a Saudi Arabian joint venture (Tayb).
- Ownership category
- akta.pro rank
9H Digital industry classification
Industry- Product category
- Digital Marketing and Web Development Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed File Transfer (MFT) & B2B Integration (EDI) (HDAEAIAE)
- akta.pro secondary industries
- Managed File Transfer (MFT) & B2B/EDI Integration (HDAEACAG), Customer Experience & Engagement (CRM, Support, Rewards, Loyalty) (FSAGAAAM)
Keywords
Where 9H Digital is headquartered
LocationHeadquarters
- HQ city
- Sliema
- HQ country
- Malta
- HQ region
- Europe
Offices1 record
Markets served
9H Digital business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Professional Services - Custom Development: Project-based custom web application development, Laravel platform builds, legacy modernisation, and rescue projects for stalled developments
- AI & Automation Services: Implementation of AI tools, automation workflows, and intelligent document processing for enterprise clients
- Integration Services: System integrations connecting CRMs, ERPs, payment gateways, and data systems into unified ecosystems
- Brand Building Services: Branding strategy, marketing campaigns, UX/UI design, creative production, PR, and corporate website development
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Custom Projects |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
9H Digital product offering
Product offeringCore offering
9H Digital is a full-service digital agency that builds and modernizes Laravel-based custom web applications, delivers AI and automation solutions, integrates enterprise systems (CRMs, ERPs, payment gateways), and provides brand-building services spanning strategy, identity, UX/UI design, marketing, PR, and media buying. The company also offers the proprietary DigiFlus framework for omni-channel digital banking transformation and is Malta's first certified HubSpot Platinum Partner and WooExperts.
Product overview
9H Digital is a full-service digital agency offering a platform of integrated services across four core areas: Custom Web Applications (Laravel development, legacy modernization, API development, scalable architecture, and rescue projects), AI & Automation (AP automation, demand intelligence, automated procurement, and enterprise AI), Integrations (ERP & CRM sync, automation pipelines, data unification, real-time reporting), and Brand Building (branding, marketing, UX/UI design, creative production, PR & media buying, corporate websites, SEO/AIO, PPC). The company also offers specialized solutions like DigiFlus for digital banking transformation. They are certified HubSpot partners and Malta's first WooExperts, implementing and customizing these platforms for clients across Finance & FinTech, iGaming, Retail, Hospitality, Corporate, and Public Sector industries.
Differentiator
Problem solved
Functional benefit
Products and services
- Custom Web Applications Builds and modernizes Laravel web applications for enterprise clients, including legacy system upgrades, API development, scalable architecture, and recovery of stalled digital projects. Platforms are engineered for performance, security, and long-term growth.
- AI & Automation Delivers AI and automation solutions that connect systems, people, and data to enable faster work, confident forecasting, and instant insights. Includes AP automation, demand intelligence, automated procurement, custom AI agents and bots, and intelligent document processing with enterprise-grade trust and transparency.
- Integrations Connects CRMs, ERPs, payment gateways, and data systems into a single seamless automated ecosystem for enterprise clients. Capabilities include ERP and CRM synchronization, API connectivity, automation pipelines, data unification, and real-time reporting.
- Brand Building Crafts brands that perform, from strategy and identity to marketing, PR, and web development. Includes branding strategy, marketing campaigns, UX/UI design, creative production, PR and media buying, corporate website development, SEO/AIO, and PPC. Every touchpoint is built to grow awareness and impact.
- WooCommerce Development As Malta's first certified WooExperts, 9H Digital builds and manages online stores using the WooCommerce platform, including customizable checkout, product management, and extensive third-party integrations for retail and eCommerce clients.
- HubSpot Implementation Certified HubSpot Platinum Partner providing consultation, implementation, customization, training, and ongoing support for HubSpot CRM, marketing, sales, and service tools. As Malta's first certified HubSpot Partner, 9H delivers expert localized solutions for Maltese companies.
Quantifiable outcome
- Significant backlink acquisition and traffic growth during Cheltenham Festival for Kindred Group
- +2 more outcomes
Companies that use 9H Digital
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles4 records
9H Digital technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability5 records
Feature4 records
9H Digital partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- HubSpot MaltacoreHubSpot Malta partner offering comprehensive suite of marketing, sales, and service tools. 9H provides expert support and localized solutions tailored for Maltese companies. The partnership includes reselling HubSpot CRM solutions and implementation services.
- WordPresscoreWordPress is the world's most popular content management system. 9H leverages WordPress for building and customizing websites for clients.
- WooCommercecoreAs Malta's first certified WooExperts, 9H specializes in WooCommerce eCommerce development, store optimization, and complex integrations. Official partner with access to additional training and resources.
- IONOSsupportingStrategic hosting partnership providing specialized WordPress hosting services for clients with top-tier infrastructure on cloud platforms.
- CloudwayssupportingStrategic hosting partnership for managed cloud hosting solutions enabling fast and secure application deployment.
- KinstasupportingPremium managed WordPress hosting partnership providing high-performance hosting on Google Cloud infrastructure.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
9H Digital competitors and assessment
Company assessmentDirect peers
- Vaimo: Digital commerce and experience agency specializing in Adobe Commerce and WooCommerce implementations — closely comparable to 9H's WooExpert credentials and eCommerce vertical expertise.
- R/GA: Global innovation and digital agency with strong design, technology, and brand capabilities — directly comparable to 9H's integrated brand + tech offering for enterprise clients.
- DEPT®: Global full-service digital agency combining technology, brand, and creative services — directly comparable to 9H Digital's Laravel development, integrations, and brand building offerings, with similar enterprise client focus.
- Net Solutions: Digital transformation agency offering custom web/app development, integrations, and digital marketing — comparable in scale and service mix to 9H, including similar enterprise and SMB client mix.
- Isobar: Dentsu's global digital experience agency offering custom digital platforms, commerce, and brand transformation — overlaps with 9H's WooCommerce, Laravel, and brand-building services across enterprise clients.
Broad incumbents
- Accenture Song: Accenture's interactive/experience practice offering end-to-end digital transformation — overlaps with 9H's custom app, integration, and AI/automation services for enterprise clients globally.
- Publicis Sapient: Global digital transformation arm of Publicis Groupe covering strategy, engineering, and marketing — competes with 9H for enterprise modernization RFPs but at significantly larger scale.
- Deloitte Digital: Big Four consultancy's creative digital agency practice — directly comparable service portfolio (strategy, creative, technology, integrations) and competes for the same regulated financial services clients.
Emerging players
- XWP: WordPress and WooCommerce enterprise agency — closely comparable to 9H's WooExpert certification and Laravel/PHP custom development practice for mid-market and enterprise clients.
- SmartOSC: Southeast Asia-based digital commerce and technology agency offering eCommerce, ERP, and integrations — comparable in service portfolio (WooCommerce, integrations, AI) and competitive in similar enterprise deals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
9H Digital social profiles
Digital presence9H Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
9H Digital leadership team
Management profileNumber of profiles
Profiles17 records
9H Digital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
9H Digital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 9H Digital
What does 9H Digital do?
9H Digital is a full-service digital agency that builds and modernizes Laravel-based custom web applications, delivers AI and automation solutions, integrates enterprise systems (CRMs, ERPs, payment gateways), and provides brand-building services spanning strategy, identity, UX/UI design, marketing, PR, and media buying. The company also offers the proprietary DigiFlus framework for omni-channel digital banking transformation and is Malta's first certified HubSpot Platinum Partner and WooExperts.
Is 9H Digital a public or private company?
9H Digital is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 9H Digital founded?
9H Digital was founded in 2012. It employs 51 to 100 people.
Where is 9H Digital based?
9H Digital is headquartered in Sliema, Malta, in the Europe region.
How does 9H Digital make money?
Four revenue lines are on record. Professional Services - Custom Development is the primary driver. The others are AI & Automation Services, integration Services and brand Building Services.
Who are 9H Digital's main competitors?
Direct peers on record are Vaimo, R/GA, DEPT®, Net Solutions and Isobar. Broad incumbents are Accenture Song, Publicis Sapient and Deloitte Digital. Emerging players are XWP and SmartOSC.
Does 9H Digital have an API?
No public API is recorded for 9H Digital.
What industry is 9H Digital in?
9H Digital's product category is Digital Marketing and Web Development Services. Its primary akta.pro industry code is HDAEAIAE, Managed File Transfer (MFT) & B2B Integration (EDI), with a secondary code of HDAEACAG, Managed File Transfer (MFT) & B2B/EDI Integration. Its NAICS code is 541511 and its SIC code is 7371.