Outrigger Hotels and Resorts
Outrigger Hotels and Resorts is a privately held, Hawaii-based hospitality company founded in 1964 that operates beachfront resort properties across Hawaii, Thailand, Fiji, Mauritius, and the Maldives, serving leisure travelers, families, and corporate clients through direct booking, a loyalty program, and partnerships with signature dining and entertainment brands.
- Company typePrivate
- Founded1964
- HeadquartersHonolulu, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Outrigger Hotels and Resorts does
Outrigger Hotels and Resorts (legal entity OUTRIGGER Hotels Hawaii) is a privately held, Hawaii-headquartered hospitality company founded in 1964 that operates a portfolio of beachfront resort properties across five countries: four Hawaiian islands (Oahu, Maui, Hawaii Island/Big Island, Kauai) and international destinations in Thailand, Fiji, Mauritius, and the Maldives. Its core offering is full-service resort accommodation, anchored by flagship Oahu properties such as OUTRIGGER Reef Waikiki Beach Resort, OUTRIGGER Waikiki Beach Resort, OUTRIGGER Waikiki Beachcomber Hotel, and OUTRIGGER Waikiki Paradise Hotel, complemented by the Premier Suite Collection premium tier and a separate Vacation Rentals platform (hawaiivacationcondos.outrigger.com) for condo-style stays.
The business model combines room revenue with on-site food and beverage (signature tenants Duke's Waikiki, Monkeypod Kitchen by Merriman, Maui Brewing Company), meetings and events, weddings, and gift cards processed via Givex. Distribution is predominantly direct-to-consumer through reservation.outrigger.com, international toll-free phone lines, and a dedicated travel-agent portal (Expert Advisor), with selective OTA presence. The OUTRIGGER DISCOVERY loyalty program (including a PLATINUM tier), affiliated with Global Hotel Alliance's DISCOVERY network, drives repeat bookings and offers a 10% member-exclusive rate on top of best available rates, with a best-rate guarantee designed to defend direct channel share.
The customer base is fragmented across leisure travelers (primary), families, seniors (50+), wedding and honeymoon couples, Hawaii residents (kamaaina), corporate and government duty travelers, and travel agents. The product is differentiated through cultural immersion (Hawaiian design, local artwork), beachfront positioning ("world's most iconic beaches"), and exclusive entertainment content, notably the 'Auana by Cirque du Soleil residency at the Waikiki Beachcomber Hotel.
Outrigger Hotels and Resorts firmographics
Firmographics- Name
- Outrigger Hotels and Resorts
- Legal name
- OUTRIGGER Hotels Hawaii
- Website
- https://outrigger.com.au
- Company type
- Private
- Founded year
- 1964
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Outrigger Hotels and Resorts is a privately held, Hawaii-based hospitality company founded in 1964 that operates beachfront resort properties across Hawaii, Thailand, Fiji, Mauritius, and the Maldives, serving leisure travelers, families, and corporate clients through direct booking, a loyalty program, and partnerships with signature dining and entertainment brands.
- Ownership category
- akta.pro rank
Outrigger Hotels and Resorts industry classification
Industry- Product category
- Beachfront Resort Hospitality
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)
- SIC
- Hotels & Motels (7011)
- akta.pro primary industry
- Beachfront & Island Luxury Resorts (THAGACAA)
- akta.pro secondary industry
- Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
Keywords
Where Outrigger Hotels and Resorts is headquartered
LocationHeadquarters
- HQ city
- Honolulu
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Outrigger Hotels and Resorts business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Infrastructure, Others
Revenue model
- Hotel Room Reservations: Core revenue from renting hotel rooms and suites across owned and managed properties. Revenue is generated through direct bookings on the company website, phone reservations, and third-party travel agencies. Pricing varies by season, room type, and availability.
- Vacation Rentals: The company operates vacation rental properties through a dedicated platform (hawaiivacationcondos.outrigger.com), offering condo-style accommodations for longer stays.
- Food and Beverage: Revenue from on-site restaurants and bars including Duke's Waikiki, Monkeypod Kitchen by Merriman, and Maui Brewing Company at various properties.
- Meetings and Events: Revenue from hosting corporate meetings, weddings, and group events at resort venues.
- Loyalty Program: OUTRIGGER DISCOVERY loyalty program drives repeat bookings and customer retention, offering members-only rates and exclusive perks to registered members.
- Gift Cards: Sale of gift cards through givex.com platform for use at OUTRIGGER properties.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Outrigger Hotels and Resorts product offering
Product offeringCore offering
Outrigger Hotels and Resorts operates a portfolio of owned and managed beachfront resort properties across Hawaii (Oahu, Maui, Hawaii Island, Kauai), Thailand, Fiji, Mauritius, and the Maldives, selling hotel rooms, suites, vacation rentals, food and beverage, meetings and weddings, and gift cards primarily to leisure travelers through direct and third-party channels, anchored by the OUTRIGGER DISCOVERY loyalty program and signature on-site experiences including the exclusive Cirque du Soleil 'Auana production.
Product overview
OUTRIGGER Resorts & Hotels operates a portfolio of beachfront resort properties across Hawaii (Oahu, Maui, Hawaii Island, Kauai), Thailand, Fiji, Mauritius, and the Maldives. The core offering is the OUTRIGGER Resorts & Hotels brand, complemented by the OUTRIGGER DISCOVERY loyalty program that provides member-exclusive rates and platinum tier benefits. Additional offerings include the Premier Suite Collection for premium accommodations, Vacation Rentals for condo-style stays in Hawaii, Meetings & Groups services for corporate and wedding events, and an exclusive entertainment partnership with Cirque du Soleil 'Auana at the Waikiki Beachcomber Hotel. The company positions its properties as culturally immersive experiences featuring local artwork, dining, and Hawaiian heritage.
Differentiator
Problem solved
Functional benefit
Brands
- OUTRIGGER DISCOVERY: Loyalty program offering members discounted rates and exclusive benefits
Products and services
- OUTRIGGER Resorts & Hotels (beachfront resort portfolio) Primary hospitality brand offering beachfront resort accommodations across Hawaii, Thailand, Fiji, Mauritius, and the Maldives, including properties such as OUTRIGGER Reef Waikiki Beach Resort, OUTRIGGER Waikiki Beach Resort, OUTRIGGER Waikiki Beachcomber Hotel, OUTRIGGER Waikīkī Paradise Hotel, and OUTRIGGER Kaanapali Beach Resort, targeted at leisure travelers, families, couples, and corporate groups.
- OUTRIGGER DISCOVERY Loyalty Program Free loyalty program offering members exclusive rates (additional 10% off best available rates), point accumulation, member-only promotions, and OUTRIGGER PLATINUM membership status with tiered benefits, designed to drive repeat bookings and direct-channel reservations.
- Premier Suite Collection A collection of premium suite accommodations offering enhanced amenities and services for higher-tier guests across OUTRIGGER properties.
- Vacation Rentals Condo-style vacation rental properties in Hawaii offered through a dedicated platform (hawaiivacationcondos.outrigger.com) for longer stays and alternative accommodation needs.
- Meetings & Groups Event and meeting planning services for corporate groups, weddings, and special occasions at OUTRIGGER resort venues, including meeting space, group accommodations, and event coordination.
- Weddings Beachfront wedding venue and planning services at OUTRIGGER properties, targeting couples planning destination weddings, honeymoons, and romantic milestone celebrations.
- OUTRIGGER Gift Cards OUTRIGGER-branded gift cards sold through the Givex (givex.com) processing platform, redeemable at OUTRIGGER properties for rooms, dining, and other resort services.
- Cirque du Soleil 'Auana live entertainment A Hawai'i-inspired live entertainment production featuring acrobats, comedians, musicians, singers, and hula dancers, presented exclusively at the OUTRIGGER Waikiki Beachcomber Hotel as a ticketed guest experience.
Companies that use Outrigger Hotels and Resorts
Customer profileNamed customers1 record
Segments8 records
Ideal customer profiles5 records
Outrigger Hotels and Resorts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Outrigger Hotels and Resorts partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Cirque du SoleilcoreExclusive partnership hosting 'Auana by Cirque du Soleil' - a Hawaii-inspired production featuring acrobats, comedians, musicians, and hula dancers. This is a unique entertainment offering exclusive to the OUTRIGGER Waikiki Beachcomber Hotel, positioning the property as a premier entertainment destination in Waikiki.
- Monkeypod Kitchen by MerrimancoreWorld-renowned restaurant located at OUTRIGGER Reef Waikiki Beach Resort, featuring contemporary Hawaiian cuisine with a focus on local ingredients and craft beverages. The restaurant is a signature dining destination that attracts both hotel guests and local patrons.
- Duke's WaikikicoreLegendary restaurant and entertainment venue at OUTRIGGER Waikiki Beach Resort, named after Duke Kahanamoku. Features live music, barefoot dancing, and iconic sunset views, serving as a signature cultural experience for resort guests.
- Maui Brewing CompanyminorCraft brewery featured at OUTRIGGER Waikiki Beachcomber Hotel, offering locally brewed beers and casual dining as part of the hotel's food and beverage offerings.
- Global Hotel AllianceminorOUTRIGGER is affiliated with Global Hotel Alliance and its DISCOVERY loyalty program (ghadiscovery.com), providing members of other alliance hotel programs access to OUTRIGGER properties and expanding the brand's reach to international loyalty program members.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Outrigger Hotels and Resorts competitors and assessment
Company assessmentDirect peers
- The Kahala Hotel & Resort: Iconic Hawaiian luxury resort on Oahu, directly competing with Outrigger Reef and Waikiki Beach Resort for premium leisure, wedding, and group business in Honolulu.
- Auberge Resorts Collection: Luxury resort operator with properties in Hawaii (Mauna Lani, Lanai) and Caribbean/Mexico, with comparable focus on destination experiences, cultural authenticity, and premium pricing.
- Mandarin Oriental Hotel Group: Luxury hotel group with strong Asia-Pacific footprint (Bangkok, Hong Kong, Singapore) and beach destinations; comparable premium positioning and cultural immersion strategy.
- Prince Resorts Hawaii: Hawaii-based resort operator with multiple properties across the islands; comparable scale, geography, and target customer to Outrigger's Hawaiian portfolio.
Broad incumbents
- Four Seasons Hotels & Resorts: Luxury global chain with iconic beach and island properties in Hawaii, Thailand, Maldives, and Mauritius; directly comparable in target customer, pricing tier, and experiential positioning.
- Hyatt Hotels & Resorts: Major chain with luxury and resort focus, including Hawaiian and Asia-Pacific properties (Andaz Maui, Park Hyatt, Alila); competes with Outrigger for similar leisure and group travelers in same regions.
- Marriott International: World's largest hotel chain with deep Hawaii and Asia-Pacific footprint across multiple brands (Ritz-Carlton, Westin, Sheraton, Marriott); overlaps directly with Outrigger in Waikiki, Maui, Thailand, and Maldives.
- Hilton Hotels & Resorts: Global incumbent with significant presence in Hawaii (Waikiki, Maui) and across Asia-Pacific luxury destinations; competes head-to-head with Outrigger for leisure and group business in overlapping geographies.
- Sheraton Hotels & Resorts (Marriott): Long-standing presence in Hawaii (Sheraton Waikiki, Sheraton Maui) and Asia-Pacific; directly overlaps with Outrigger in core Hawaiian leisure market.
Emerging players
- Soneva Resorts: Ultra-luxury resort brand with flagship properties in Maldives and Thailand; comparable experiential and sustainability positioning in two of Outrigger's key international markets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks1 record
Key highlights6 records
Customer concentration
Outrigger Hotels and Resorts social profiles
Digital presenceOutrigger Hotels and Resorts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Outrigger Hotels and Resorts leadership team
Management profileNumber of profiles
Outrigger Hotels and Resorts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Outrigger Hotels and Resorts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Outrigger Hotels and Resorts
What does Outrigger Hotels and Resorts do?
Outrigger Hotels and Resorts operates a portfolio of owned and managed beachfront resort properties across Hawaii (Oahu, Maui, Hawaii Island, Kauai), Thailand, Fiji, Mauritius, and the Maldives, selling hotel rooms, suites, vacation rentals, food and beverage, meetings and weddings, and gift cards primarily to leisure travelers through direct and third-party channels, anchored by the OUTRIGGER DISCOVERY loyalty program and signature on-site experiences including the exclusive Cirque du Soleil 'Auana production.
Is Outrigger Hotels and Resorts a public or private company?
Outrigger Hotels and Resorts is a private company. It is classified as unknown and is currently operating.
When was Outrigger Hotels and Resorts founded?
Outrigger Hotels and Resorts was founded in 1964. It employs 501 to 1,000 people.
Where is Outrigger Hotels and Resorts based?
Outrigger Hotels and Resorts is headquartered in Honolulu, United States, in the North America region.
How does Outrigger Hotels and Resorts make money?
Six revenue lines are on record. Hotel Room Reservations are the primary driver. The others are vacation Rentals, food and Beverage, meetings and Events, loyalty Program and gift Cards.
Who are Outrigger Hotels and Resorts's main competitors?
Direct peers on record are The Kahala Hotel & Resort, Auberge Resorts Collection, Mandarin Oriental Hotel Group and Prince Resorts Hawaii. Broad incumbents are Four Seasons Hotels & Resorts, Hyatt Hotels & Resorts, Marriott International, Hilton Hotels & Resorts and Sheraton Hotels & Resorts (Marriott). Soneva Resorts is listed as an emerging player.
Does Outrigger Hotels and Resorts have an API?
No public API is recorded for Outrigger Hotels and Resorts.
What industry is Outrigger Hotels and Resorts in?
Outrigger Hotels and Resorts's product category is Beachfront Resort Hospitality. Its primary akta.pro industry code is THAGACAA, Beachfront & Island Luxury Resorts, with a secondary code of THAGAAAD, Resort-Area Full-Service Hotels (Non–All-Inclusive). Its NAICS code is 72111 and its SIC code is 7011.