Inhealthcare

What Inhealthcare does

Inhealthcare Limited is a Harrogate-based digital health company that operates a national multi-channel platform for remote patient monitoring and virtual wards in the UK, serving more than 50 NHS trusts in England, all five Health and Social Care Trusts in Northern Ireland, and (via a national agreement with National Services Scotland) all 12 Scottish health boards. The platform is built on AWS infrastructure with a Snowflake data warehouse and FHIR-based API integrations into NHS clinical systems including SystmOne, Rio, regional care records, national pathology and NHS Login. It supports patient engagement through smartphone app, web browser, SMS, automated phone calls, and direct clinician contact, with a configuration-over-customisation model that allows each trust to enable tailored clinical pathways across specialties such as respiratory care, cardiology, rheumatology, INR self-testing, oncology, sleep health, vaccination programmes, and undernutrition monitoring. As of 2025 the company trades as 'Inhealthcare by ResMed' following acquisition by ResMed, and has accumulated approximately 4 million patient activations across the UK.

Inhealthcare's commercial model is enterprise sales-led, with quote-based multi-year managed services contracts negotiated individually with NHS trusts, integrated care boards, and devolved national health services, supplemented by partnerships with private providers (e.g., Spire Healthcare) and pharmaceutical co-development arrangements (e.g., UCB for rheumatology/pain). Revenue is generated through recurring managed services for remote monitoring and virtual ward deployments, national programme contracts such as the NHS Scotland Connect Me programme, and professional services for patient portal and booking system builds. Distribution is augmented through technology integration partners including Rio (EPR), FibriCheck (cardiovascular), Tunstall Healthcare, and 4S DAWN (anticoagulation decision support), and the Inhealthcare Toolkit allows clinicians to build and launch their own health apps on the platform.

The company employs 44 people (as of 2023, with continued hiring into 2025) across product, engineering, deployment, account management and customer success functions. It has won two HSJ awards in 2025 (Best Provider of Digital Healthcare Services and Independent Provider of the Year, jointly with Leeds Teaching Hospitals) and was Highly Commended at the HTN Awards 2025 for its digital rheumatology pilot with RUH Bath and UCB. Inhealthcare holds positions on the NHSX (now NHS England) remote monitoring framework and is ISO 27001 accredited and ICO registered.

Name

Inhealthcare

Legal name

Inhealthcare Limited

Website

https://inhealthcare.co.uk

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Inhealthcare provides a multi-channel NHS digital health platform for remote patient monitoring and virtual wards, serving 50+ NHS trusts in England, all five Northern Ireland Health and Social Care Trusts, and a national agreement covering all 12 Scottish health boards. It is owned by ResMed and trades as 'Inhealthcare by ResMed'.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (621610), Other Ambulatory Health Care Services (6219)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industries

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD), Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

Keywords

• Remote patient monitoring
• Virtual ward services
• Digital health platform
• NHS telehealth solutions
• Chronic condition management

Headquarters

HQ city

Harrogate

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. NHS trust and health board contracts: Recurring enterprise contracts with NHS trusts in England (50+ supported), five Health and Social Care Trusts in Northern Ireland, and a national agreement with National Services Scotland covering 12 health boards. Multi-year managed services arrangements for remote patient monitoring and virtual ward deployments.
2. Private healthcare provider partnerships: Design and build of patient portals and booking systems for private providers such as Spire Healthcare (type 2 diabetes pilot). Custom development and licensing of platform capabilities to private sector customers.
3. National programme deployment contracts: Large-scale national contracts such as the Connect Me remote monitoring programme for NHS Scotland and the Oximetry @home service across southern England (UK's largest remote monitoring programme, 25,000+ Covid patients).
4. Pharmaceutical co-development partnerships: Partnerships with pharmaceutical companies such as UCB to co-develop disease-specific digital health services (e.g., rheumatology and pain pathway), typically structured as co-funded pilots with evaluation milestones.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Inhealthcare provides a multi-channel digital health platform that stores and transmits medical data between patients and clinicians to enable remote patient monitoring and virtual ward services. The platform supports patient engagement via smartphone app, web browser, SMS, automated telephone calls, and direct clinician contact, and underpins pathway-specific modules covering virtual wards, respiratory care, cardiovascular monitoring, INR self-testing, oncology, rheumatology, sleep health, mental health, undernutrition, and vaccinations. Services are sold primarily as managed-service contracts to NHS trusts, integrated care boards, devolved national health services, and select private healthcare providers across the UK.

Product overview

Inhealthcare offers a multi-channel digital health platform plus a portfolio of pathway modules rather than a single product. The Inhealthcare Platform is the core infrastructure that stores and transmits medical data between patients and clinicians through a choice of smartphone app, web browser, SMS, automated phone calls and direct clinician contact, and underpins pathway-specific modules including Virtual Wards, Respiratory Care, Cardiovascular Monitoring, Rheumatology Service, INR Self-Testing Service (warfarin home monitoring), Oximetry @home, Connect Me (NHS Scotland), Sleep Health Pathway, Oncology Monitoring, PainSense, Undernutrition Monitoring, the Mental Health App with My Possible Self, My Wellbeing Space (with Health Call), the Digital Vaccination Programme, and the Inhealthcare Patient Portal. The Inhealthcare Toolkit, launched June 2017, allows clinicians to build and launch their own health apps on top of the platform. Data and operational integrations with AWS, Snowflake, NHS Mail, Twilio, MessageBird, AQL, Redcentric, Firstcom Europe, WhereBy, Stripe, NHS Login, Google reCAPTCHA, Acurable, 4S DAWN, SystmOne, Rio and Roche extend the platform into NHS primary, community and acute settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Inhealthcare Platform

Quantifiable outcome

• 1,373 patients supported with 6,727 hospital bed days saved and £2.61 million efficiency savings (£2.12 saved per £1 spent) over 22 months at Leeds Teaching Hospitals
• +7 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability2 records

Feature6 records

Partnerships

17 partnerships are on record, tiered flagship, core and minor.

• ResMedflagshipStrategic or Co-development PartnerResMed is Inhealthcare's parent company (formerly via Intechnology plc). The acquisition brought Inhealthcare into the Resmed family and now the company is referred to as 'Inhealthcare by ResMed'. ResMed is the world's leading sleep health company and leverages Inhealthcare's NHS distribution for sleep health and broader digital health services. The relationship underpins global scale and capital backing.
• Leeds Teaching Hospitals NHS Foundation TrustflagshipStrategic or Co-development PartnerFlagship NHS partnership delivering virtual wards across Leeds and West Yorkshire. Over a 22-month period the service supported 1,373 patients, saved 6,727 hospital bed days and generated £2.61 million in efficiency savings (£2.12 saved per £1 spent) across 14 live clinical pathways in multiple specialties. Joint winner of HSJ Independent Provider of the Year 2025 and HSJ Best Provider of Digital Healthcare Services 2025.
• National Services ScotlandflagshipStrategic or Co-development PartnerNational-level agreement to deliver remote monitoring services (Connect Me programme) across all 12 Scottish health boards. Includes integration with national systems to share data across primary care and acute settings, integration with national pathology systems (e.g., prostate cancer pathways), and provision of raw data access for health boards to run their own analytics.
• Rio (EPR)coreTechnology or IntegrationPartnership announced 29 May 2025 to deliver seamless integration of patient care data from Inhealthcare services into electronic patient records via Rio EPR. Enables clinicians to view remote monitoring data within existing EPR workflows.
• FibriCheckcoreTechnology or IntegrationAnnounced 20 September 2023, Inhealthcare and FibriCheck partnered to tackle cardiovascular disease by combining Inhealthcare's remote monitoring platform with FibriCheck's heart rhythm monitoring technology. Targeted at the 'ticking time bomb' of cardiovascular disease.
• Tunstall HealthcarecoreTechnology or IntegrationCollaboration announced July 2017 to bridge the health and social care gap by integrating Inhealthcare's digital health platform with Tunstall's telecare technology. Aimed at supporting integrated care delivery.
• Royal United Hospitals (RUH) Bath and UCBcoreStrategic or Co-development PartnerCo-developed digital rheumatology and pain service launched in 2024. Patients record symptoms, share health information and access trusted educational resources; clinicians monitor patients remotely and reduce unnecessary face-to-face appointments. Service highly commended at HTN Awards 2025 in 'Most Promising Pilot' category. Plans to extend the service to more clinics across the UK.
• Spire HealthcareminorStrategic or Co-development PartnerAnnounced 18 October 2023, Spire Healthcare partnered with Inhealthcare to launch a pioneering pilot service for people with type 2 diabetes. Inhealthcare also built a patient portal and booking system for Spire as part of a partnership to support private provider expansion.
• Health Call (North East and North Cumbria NHS partnership)coreStrategic or Co-development PartnerLong-running NHS partnership covering three million people across North East and North Cumbria. Together built the My Wellbeing Space cancer support app with content developed by staff at County Durham and Darlington NHS Foundation Trust, funded by the Northern Cancer Alliance. Plans to share the app more widely across the region.
• Northern Cancer AllianceminorGTM or Marketing PartnerFunded the My Wellbeing Space cancer support app developed with Health Call, County Durham and Darlington NHS Foundation Trust, and Inhealthcare.
• 4S DAWNcoreTechnology or IntegrationIntegration with 4S DAWN anticoagulation decision-support software at County Durham and Darlington Foundation Trust. Enabled automatic warfarin dose calculation from INR readings, reducing anticoagulant dosing time from 5 minutes to 30 seconds (95% reduction). Service offered to the hundred-plus hospitals using 4S DAWN's software.
• Amazon Web Services (AWS)flagshipTechnology or IntegrationCloud infrastructure partner and data processor hosting the Inhealthcare platform and data centres. Per 451 Research, AWS infrastructure is 3.6 times more energy efficient than the median of US enterprise data centres. Also handles email delivery to patients and healthcare professionals by default.
• SnowflakecoreTechnology or IntegrationData processor for the data warehouse (data cloud) used by Inhealthcare to provide customers with access to their own data, run reports and provide access to management dashboards.
• Pfizer Healthcare Hub: LondonminorStrategic or Co-development PartnerInhealthcare joined the Pfizer Healthcare Hub: London's Scale up Programme in June 2018 to support business growth and access to Pfizer's healthcare ecosystem.
• My Possible SelfminorStrategic or Co-development PartnerPartnership with not-for-profit My Possible Self and a globally renowned academic institute to create a mental health iPhone app. My Possible Self, founded by Joanne Wilkinson in 2009, provided content and self-help modules based on cognitive behavioural therapy for anxiety and low-level depression.
• Frank's Fund (Bone Cancer Research Trust)minorOthersInhealthcare is the chosen corporate charity partner of Frank's Fund, a special fund at the Bone Cancer Research Trust. The connection runs through former Inhealthcare colleague Louise, Frank's mother. Staff fundraising activities have included Yorkshire Three Peaks, Tour de France-themed cycling challenge, and the London Marathon (over £3,000 raised by Andrew Foster in 2025).
• Wigan Borough Federated HealthcareminorChannel Partner/ Reseller/ DistributorGP federation offering Inhealthcare's warfarin remote monitoring service through 15 GP practices across Wigan to up to 4,000 warfarin patients.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Doccla: UK virtual-ward and remote patient monitoring provider serving NHS trusts with a similar multi-condition, multi-channel model. Closely comparable on customer segment, product category (virtual wards / RPM), and UK NHS enterprise sales motion.
• Docobo: UK telehealth and remote monitoring supplier to the NHS since the early 2000s, with established NHS trust customers. Comparable in targeting community and long-term condition monitoring via remote patient devices and clinician dashboards.
• Huma: Digital health platform providing remote patient monitoring and virtual ward infrastructure, with strong NHS deployments including the Medopad heritage. Comparable on platform-based RPM and NHS enterprise contracts.
• Patients Know Best: Patient-controlled health record and digital platform integrated with NHS trusts and EPRs. Comparable on NHS patient-portal infrastructure and integration with SystmOne and other NHS clinical systems.
• Wellola: Patient portal and digital care platform provider to NHS and Irish healthcare providers, focused on virtual clinics and remote monitoring. Directly comparable on patient-portal-plus-pathway delivery to NHS organisations.
• Graphnet Health: Supplier of integrated care records and population-health platforms to NHS, including remote monitoring modules. Comparable as an NHS enterprise software vendor spanning acute, community and remote monitoring.
• Spirit Health: UK digital health and clinical services company providing remote monitoring, virtual wards and connected devices to the NHS. Comparable on NHS virtual-ward and remote-monitoring service delivery.
• Tunstall Healthcare: UK telecare and remote monitoring provider to health and social care, and existing Inhealthcare integration partner. Comparable in targeting NHS and social-care remote monitoring and integrated care delivery.

Broad incumbents

• Philips Healthcare: Global incumbent in patient monitoring, telehealth and connected care, with enterprise NHS deployments. Comparable as a broader incumbent offering overlapping remote-monitoring capabilities within a wider hospital and consumer-health portfolio.

Emerging players

• Whzan Digital Health: UK-based telehealth and remote vital-signs monitoring provider used by NHS community and care-home teams. Comparable on NHS remote-monitoring use cases, particularly in community and care-home settings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/InHealthcareUK
• LinkedInlinkedin.com/company/inhealthcare-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inhealthcare