Surestaff

What Surestaff does

SURESTAFF is a US-based light-industrial staffing firm headquartered in Itasca, Illinois, founded in 1998. The company provides temporary staffing, temp-to-hire, direct hire placement, and onsite Vendor-on-Premise (VOP) workforce management to more than 800 active client companies across manufacturing, distribution, logistics, and skilled trades end-markets. Following the September 2023 acquisition of Cardinal Staffing, SURESTAFF operates 39 branch offices and 24 enterprise onsite locations spanning Illinois, Texas, Indiana, Michigan, Ohio, Arizona, Tennessee, Mississippi, Missouri, and Pennsylvania, and places more than 30,000 associates annually. The firm is privately held by Owner Resource Group (ORG), an Austin, Texas-based private equity firm.

The company's core technology stack is the Avionte Applicant Tracking System (ATS), integrated with major job boards (ZipRecruiter, Indeed, Craigslist, Monster) and programmatic ad platforms (Google, Yahoo, Bing), and supplemented by a centralized National Recruiting Center that runs high-volume sourcing campaigns to support the branch network. SURESTAFF also operates an internal risk management and workers' compensation department that handles incident reporting, claims, and safety compliance — a structural capability tailored to the light-industrial segment, which carries elevated workplace-injury exposure. The company has no public APIs, no proprietary mobile app, and no disclosed proprietary AI models.

Revenue is generated primarily through wage markup on temporary placements (managed service model), transaction-based fees for direct hire placements (with a reported 94% retention rate in 2022 and a 30-day replacement guarantee), and custom managed-service agreements for onsite programs. Pricing is quote-based and negotiated by client volume, geography, and complexity. Reported 2022 revenue was $256M per Staffing Industry Analysts, with later page references indicating $260M+ to $295M+, suggesting continued growth. The firm was led by CEO Tim Faber through the Cardinal acquisition; in February 2026, COO Michael Reyes was elevated to Chief Executive Officer.

Name

Surestaff

Legal name

Surestaff, LLC

Website

https://sure-staff.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

SURESTAFF is a US light-industrial staffing firm providing temporary, temp-to-hire, direct hire, and onsite workforce management to 800+ manufacturing, distribution, logistics, and skilled trades clients across 39 branch and 24 onsite locations in 10+ states.

Ownership category

akta.pro rank

Product category

Industrial Staffing Services

NAICS

Temporary Help Services (561320), Employment Placement Agencies (561311), Employment Services (5613)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

General Permanent Placement (Multi-Industry) (BPACAFAA)

akta.pro secondary industries

Clerical & Customer Support Temp Staffing (BPACACAC), Administrative, Clerical & Office Support Direct Hire (BPACAFAF)

Keywords

• Temporary staffing services
• Light industrial staffing
• Workforce solutions
• Direct hire placement
• Onsite staffing management

Headquarters

HQ city

Itasca

HQ country

United States

HQ region

North America

Offices20 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Temporary Staffing Services: SURESTAFF provides temporary workers to client businesses, handling payroll, benefits administration, and workers compensation. Revenue is generated through markup on worker wages, typically charged as a percentage or hourly billing rate to clients.
2. Onsite Staffing Management: Dedicated onsite management programs where SURESTAFF teams work from client facilities to manage contingent workforce including recruiting, scheduling, performance tracking, and safety compliance. Typically priced as a managed service with service fees.
3. Direct Hire/Placement Services: Permanent placement services placing candidates in direct hire roles. SURESTAFF emphasizes that 94% of candidates placed in 2022 remained with clients. Includes 30-day replacement guarantee.
4. Risk Management Services: Internal risk management and workers compensation claim handling for temporary employees, including incident reporting, treatment authorization, and claims management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

SURESTAFF provides temporary, temp-to-hire, and direct hire staffing solutions focused on light-industrial, manufacturing, skilled trades, and administrative/clerical roles, delivered through a branch office network and onsite vendor-on-premise programs. The firm handles payroll, benefits administration, workers' compensation, and risk management for placed associates, and supplements branch recruiting with a centralized National Recruiting Center. It also operates the Cardinal Staffing sub-brand acquired in September 2023 serving Ohio and Michigan.

Product overview

SURESTAFF is a staffing firm offering a unified portfolio of workforce solutions centered on light-industrial and manufacturing staffing. The core offering consists of temporary staffing services delivered through a branch office network and onsite staffing programs, supplemented by direct hire placement and risk management services. The company operates Cardinal Staffing as an acquired sub-brand serving the northern Ohio and southern Michigan markets. The specialties include light industrial, manufacturing, skilled trades, and administrative/clerical staffing, while support services include risk management and workers' compensation claims handling.

Differentiator

Problem solved

Functional benefit

Brands

• Cardinal Staffing: A partner company of SURESTAFF providing light industrial, office and clerical, professional talent, and direct hire services in Ohio and Michigan regions

Products and services

• Temporary Staffing Services Temporary, temp-to-hire, and direct-hire associate placements delivered through SURESTAFF's branch network, with payroll, benefits administration, and workers' compensation handled by the firm.
• Light Industrial Staffing Workforce solutions for light-industrial roles in logistics, manufacturing, and distribution including general labor, shipping/receiving, picking/packing, forklift operations, maintenance, and janitorial.
• Manufacturing Staffing Staffing for manufacturing operations including mechanical and electronic assembly line production, quality assurance, CNC and fabrication, molding, and skilled trades.
• Skilled Trades Staffing Staffing for skilled trades positions including machinists, electricians, welders, and other specialized technical roles in industrial settings.
• Administrative & Clerical Staffing Administrative and clerical workforce solutions including office support, customer service, data entry, and professional services placements.
• Onsite Staffing Services Co-located staffing management teams at client facilities delivering Vendor-on-Premise (VOP) workforce management, recruiting, scheduling, performance tracking, and safety compliance for high-volume manufacturing, e-commerce, and distribution operations.
• Direct Hire & Search Placement Direct hire and permanent placement services for corporate, manufacturing, and distribution positions, including executive, professional, and mid-level placements across multiple industries, with a 94% retention rate claimed for candidates placed in 2022 and a 30-day replacement guarantee.
• Risk Management & Workers' Compensation Services Internal risk management handling incident reporting, workers' compensation claims documentation, treatment authorizations, and workplace safety compliance for temporary employees, including coordination of medical expense, lost wage, and rehabilitation cost coverage.
• Cardinal Staffing Acquired staffing brand serving northern Ohio and southern Michigan markets with light-industrial, office and clerical, professional talent, and direct hire services, operating 12 branch offices under the Cardinal brand as a SURESTAFF partner company.

Quantifiable outcome

• 94% of candidates placed in 2022 remained with clients
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Cardinal StaffingcoreStrategic or Co-development Partner · 25 September 2023Toledo-based staffing firm acquired by SURESTAFF in September 2023. Founded in 1994 by Joni and Tom Fought, Cardinal Staffing serves northern Ohio and southern Michigan communities with light-industrial, office and clerical, professional talent, and direct hire services. The acquisition added 12 offices to SURESTAFF's network.
• AviontecoreTechnology or IntegrationAvionte provides the Applicant Tracking System (ATS) technology platform used by SURESTAFF for candidate management, job posting, order processing, and employee/candidate engagement tools. The platform integrates with major job boards and advertising platforms.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Adecco Group: Global staffing leader operating across industrial, office, and professional staffing with multi-billion-dollar revenue and large U.S. light-industrial presence; overlaps with Surestaff in industrial/manufacturing placements and onsite programs but at far greater scale and geographic breadth.
• ManpowerGroup: One of the world's largest staffing firms with significant U.S. industrial staffing franchise; competes with Surestaff in light-industrial, manufacturing, and onsite contingent workforce programs across overlapping Midwest markets.
• Randstad: Global staffing leader with major U.S. industrial staffing operations including onsite/RPO services; serves the same enterprise manufacturing and logistics clients as Surestaff through large-scale MSP/VMS programs.
• Kelly Services: Global staffing and workforce solutions provider with established industrial staffing franchise in the U.S.; competes with Surestaff in light-industrial staffing and direct placement, plus broader segments.

Direct peers

• EmployBridge: U.S.-focused light-industrial staffing specialist with comparable business model: branch network, temp/temp-to-perm, and onsite programs serving manufacturing, distribution, and logistics clients — most direct head-to-head competitor.
• Staffmark Group: Light-industrial and commercial staffing firm operating branch networks and onsite programs across multiple U.S. states; closely comparable customer base (manufacturing/warehouse) and service mix (temp, temp-to-hire, direct hire).
• Integrity Staffing Solutions: Light-industrial and high-volume staffing firm known for large onsite workforce programs at major distribution clients; matches Surestaff's Vendor-on-Premise model and customer profile in logistics/fulfillment.
• Express Employment Professionals: Large franchised staffing network providing temporary, temp-to-hire, and direct-hire services across light-industrial, office, and professional segments; directly comparable multi-state branch model serving similar manufacturing/SMB client base.
• CornerStone Staffing: Mid-sized light-industrial and administrative staffing firm with branch network across the Midwest/Texas overlapping with Surestaff's geography; similar specialty mix including manufacturing, warehouse, and clerical placements.
• PeopleReady (TrueBlue): Light-industrial and skilled trades staffing specialist and subsidiary of TrueBlue; closely comparable in customer profile (construction, manufacturing, logistics) and onsite/dispatch staffing model, head-to-head competitor in industrial temp staffing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC0B7yQxospbizRljN3B6viA
• Facebookfacebook.com/surestaffinc
• LinkedInlinkedin.com/company/surestaffinc
• Xx.com/SURESTAFFINC

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Surestaff