What Cetrom Information Technology does

Cetrom Information Technology, Inc. is a privately held, Virginia-domiciled cloud and managed IT services provider founded in 2001 by Christopher Stark, who continues to serve as President and CEO. The company is 100% vertically focused on U.S. CPA and accounting firms, with secondary exposure to legal practices, associations/nonprofits, travel management companies, and general SMBs. Its core product is custom cloud hosting built on Citrix virtual desktop and published application infrastructure, delivered from two SSAE 16-compliant U.S. data centers with a 99.9% uptime guarantee and 24/7 US-based senior engineer support. The portfolio spans Managed IT Services, Managed Security Solutions (EDR/MDR), Cloud Hosting, Managed Microsoft 365, Virtual CIO Services, Cetrom Connect (universal API for hybrid network integration), CetromFS (cloud file sharing), Cetrom SENTINEL (AI-era DLP redaction, beta 2026), Cybersecurity Awareness Training, Cloud Printing, White Glove Migration, and On-site IT Services. Application coverage includes CCH, Thomson Reuters (including Lacerte), QuickBooks Enterprise, Drake, Sage, CaseWare, TValue, and SurePrep, with compliance certifications including SOC 2 Type II, HIPAA, and SSAE 16.

The business model is subscription-based recurring revenue on monthly billing with quote-based, predictable pricing and a 6-month No Hassle Guarantee for new clients. GTM is sales-led direct enterprise motion supplemented by channel partnerships (BDO Alliance USA, Allinial Global, CPAmerica, Intuit Authorized Standard Host, Microsoft Gold Partner, Wolters Kluwer CCH Axcess Marketplace), event presence (AICPA, ASAE, BDO EVOLVE, ABA TECHSHOW), community/referral programs, and content marketing (blog, Coffee Talk video series, white papers, case studies). Reported performance indicators include 97% customer retention, hosting of 150+ cloud applications, nine consecutive K2 Enterprises "Top Hosting Provider for CPA Firms" awards (2015–2023+), five-star ratings from CPA Practice Advisor, and 2025 placements on CRN's MSP 500, MSP Security 100, and Top 250 MSSP lists, alongside the TMCnet Zero Trust Security Excellence Award 2025.

Name

Cetrom Information Technology

Legal name

Cetrom Information Technology, Inc.

Website

https://cetrom.net

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Cetrom Information Technology provides cloud hosting, managed IT, managed security, and proprietary connectivity tools (Cetrom Connect, CetromFS, SENTINEL) for CPA and accounting firms across the United States, built on Citrix-based virtual desktops in SSAE 16-compliant data centers.

Ownership category

akta.pro rank

Product category

Managed Cloud Hosting and IT Services for CPA Firms

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

akta.pro secondary industry

Data Access Governance & Entitlement Management (DSPM / CIEM-for-Data) (HDADAFAG)

Keywords

• Cloud hosting services
• Managed IT services
• Cybersecurity solutions
• CPA cloud hosting
• Virtual desktop infrastructure

Headquarters

HQ city

Vienna

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing managed IT services including proactive monitoring, maintenance, and optimization of client IT systems. Includes help desk support with tier-3 support engineers available 24/7/365.
2. Cloud Hosting Solutions: Custom virtual desktop and published application solutions. Hosts leading accounting applications like QuickBooks, CCH, Thomson Reuters, Lacerte, Drake, and others. Flexible environments that can be fully cloud-based or hybrid.
3. Managed Microsoft 365: Full power of Microsoft 365 with added security, backup, and retention services. AI-driven tools protect email and files.
4. Cetrom Connect: Universal API technology for secure network connectivity. Premium security solution addressing FTC Safeguards Rule compliance.
5. Cybersecurity Services: Enterprise-level security including EDR, MDR, advanced threat protection, and cybersecurity awareness training.
6. Application Hosting: Hosting and management of accounting-specific applications with vendor relationships for seamless updates and integrations.
7. Block Hour Program: Predictable IT support cost model providing fixed IT support costs with priority access to senior-level support.
8. Virtual CIO Services: Executive-level IT consulting including strategic IT planning, process improvements, M&A support, and long-term IT alignment with business objectives.

Pricing tiers

Go-to-market motion4 records

Distribution channels7 records

Marketing channels9 records

Core offering

Cetrom Information Technology delivers cloud hosting, managed IT, and managed security solutions purpose-built for CPA firms and accounting practices. Its core offering combines customizable virtual desktop and published application environments (hosting CCH, Thomson Reuters, QuickBooks, Drake, Sage, and other accounting applications) with 24/7 US-based senior-level support, managed Microsoft 365, AI-driven cybersecurity, and proprietary tools such as Cetrom Connect (universal API for hybrid network connectivity) and CetromFS (secure file sharing).

Product overview

Cetrom Information Technology provides a comprehensive, integrated suite of cloud hosting, managed IT, and security solutions designed specifically for CPA and accounting firms. The core portfolio centers on Managed IT Services and Managed Security Solutions, supplemented by Cloud Hosting as the delivery platform. Key modules include Managed Microsoft 365 for productivity suite management, Virtual CIO Services for strategic advisory, Cetrom Connect (universal API for hybrid network integration), CetromFS (secure file sharing), Cetrom SENTINEL (DLP redaction for AI adoption), Cybersecurity Awareness Training, Cloud Printing, White Glove Migration, and On-site IT Services. All solutions are built around accounting-specific applications (CCH, Thomson Reuters, QuickBooks, Drake, Sage, CaseWare, TValue, SurePrep) with 99.9% uptime guarantees and 24/7 US-based senior-level support.

Differentiator

Problem solved

Functional benefit

Brands

• Cetrom Connect: Universal API technology enabling secure and reliable communication between local and cloud networks over the internet.
• CetromFS
• Cetrom SENTINEL

Products and services

• Managed IT Services Full-service managed IT for accounting firms, providing proactive support, cloud solutions, robust data protection, and a 24/7 US-based senior-level help desk with tier-3 support engineers. Includes hardware lifecycle management and strategic IT advisory.
• Managed Security Solutions Complete managed security incorporating endpoint detection and response (EDR), managed detection and response (MDR), AI-driven cybersecurity, advanced threat protection, multi-factor authentication, compliance-native architecture, and cybersecurity awareness training.
• Cloud Hosting for CPA Firms Customizable cloud hosting solutions for CPA firms including virtual desktop infrastructure (VDI) and published application solutions. Features 99.9% uptime guarantee, SSAE 16-compliant U.S. data centers, and application-specific optimization for accounting software (CCH, Thomson Reuters, QuickBooks, Drake, Lacerte, etc.).
• Managed Microsoft 365 Full power of Microsoft 365 with added security, backup, and retention services. AI-driven tools protect email and files while ensuring firms remain compliant and secure.
• Virtual CIO Services Executive-level IT consulting providing strategic IT planning, process improvements, and M&A advisory to help CPA firms align IT investments with business objectives and navigate regulatory compliance.
• Cetrom Connect Proprietary universal API technology enabling secure and reliable communication between local and cloud networks over the internet. Connects virtual desktop, Microsoft 365, Active Directory Domain Services, local networks, and cloud printing, eliminating the need for local onsite servers.
• CetromFS Secure, cloud-based file sharing service specifically designed for accounting firms. Protects sensitive client data with enterprise-grade security as a safer alternative to third-party file sharing systems.
• Cetrom On-site IT Services Nationwide on-site IT services for when firms need in-office IT service and support, provided by senior-level engineers for seamless hybrid IT environments.
• Cybersecurity Awareness Training Client training and reporting services that equip accounting firms with essential cybersecurity knowledge. Includes simulated phishing campaigns, security best practices, and ongoing awareness programs.
• Cloud Printing Solution Eliminates local print servers and enables secure, flexible printing from any device to any printer, anywhere. Integrated with Cetrom Connect for seamless cloud printing capabilities.
• White Glove Migration Managed migration services from start to finish with minimal downtime, even during busy tax season, ensuring a seamless, stress-free transition to Cetrom's cloud environment.
• Cetrom SENTINEL Precision Data Loss Prevention (DLP) redaction engine built specifically for accounting firms adopting AI. Protects sensitive client data when implementing AI tools through intelligent data redaction capabilities.

Quantifiable outcome

• 99.9% uptime guarantee maintained since founding in 2001
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability4 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core.

• BDO Alliance USAcoreChannel Partner/ Reseller/ Distributor · 12 March 2024Cetrom provides customizable CPA cloud hosting solutions to independent members of BDO Alliance USA as part of its Business Resource Network (BRN) VMP Program. Cetrom offers BDO member firms access to 100% US-based senior-level engineers, advanced threat protection security technologies, and award-winning managed IT services built specifically for accounting firms. Gold sponsor at BDO Alliance EVOLVE Conference.
• IntuitcoreTechnology or Integration · 31 May 2016Cetrom qualified as an Intuit Authorized Standard Host, enabling hosting and management of QuickBooks Enterprise and Intuit Payroll Solutions. Supports Intuit's 80% market share of small business financial management software users. Cetrom bridges the gap between customers, applications, and application vendors by managing the entire process.
• Allinial GlobalcoreStrategic or Co-development PartnerStrategic partnership providing additional IT resources to North America membership. Cetrom serves as strategic IT partner for Allinial Global CPA firms.
• CPAmericacoreChannel Partner/ Reseller/ DistributorStrategic partnership bringing additional resources to CPAmerica member firms. Cetrom recognized as Top Hosting Provider for CPA Firms.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner with multiple Gold Competencies. Cetrom provides Managed Microsoft 365 with added security, backup, and retention services. Full power of Microsoft 365 delivered with enterprise-grade security.
• CitrixcoreTechnology or IntegrationTechnology partner providing virtual desktop infrastructure. Cetrom offers Citrix Virtual Desktop and Published Applications for secure cloud access.
• AICPAcoreStrategic or Co-development PartnerAICPA Tech Conference exhibitor and presenter. Cetrom whitepaper on cloud benefits published for AICPA audience. SOC 2 Type II attestation through AICPA.
• K2 EnterprisescoreGTM or Marketing PartnerK2 Enterprises has named Cetrom Top Hosting Provider for CPA Firms for 9+ consecutive years (2015-2023+). Industry recognition and endorsement relationship.
• CPA Practice AdvisorcoreGTM or Marketing PartnerIndustry publication featuring Cetrom regularly. Awarded five-star ratings for cloud hosting solutions. Multiple reviews and articles featuring Cetrom as top hosting provider.
• A-LIGNcoreTechnology or IntegrationSecurity certification partner. Cetrom maintains SOC 2 Type II certification through A-LIGN. HIPAA certification also obtained.
• CRNcoreGTM or Marketing PartnerListed on CRN MSP 500, MSP Security 100, Tech Elite 250, and Next-Gen 250 lists. Industry recognition through technology channel publication.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Right Networks: Right Networks is a leading cloud hosting provider specifically built for accounting firms, hosting QuickBooks, ProConnect, Lacerte, and Drake. Direct competitor in the CPA-focused cloud hosting and managed IT space with overlapping target customers and similar application hosting capabilities.
• Netgain Technology: Netgain (formed from the merger of Netgain Technology and Swizznet) provides managed cloud hosting and IT services purpose-built for accounting and financial services firms. Direct competitor serving the same CPA vertical with comparable virtual desktop, application hosting, and managed security offerings.
• AbacusNext: AbacusNext offers cloud-based practice management, document management, and hosting solutions for accounting and legal professionals. Direct competitor in vertical SaaS/cloud hosting for CPA and legal firms with overlapping target customers and managed service offerings.
• Summit Hosting: Summit Hosting specializes in cloud-based hosting for accounting and tax preparation software including CCH, Thomson Reuters, Drake, and ProSystem fx Tax. Direct competitor in the CPA vertical cloud hosting market with overlapping application hosting capabilities and similar mid-market CPA firm customer base.
• Verito Technologies: Verito Technologies provides cloud hosting solutions specifically for tax and accounting professionals, hosting applications like Drake, Lacerte, ProSeries, and UltraTax. Direct competitor in CPA-focused cloud hosting with a comparable value proposition of secure remote access and dedicated support.

Broad incumbents

• Coretelligent: Coretelligent is a larger managed IT and cloud services provider serving mid-market and enterprise clients across multiple verticals including financial services. Comparable managed IT, cloud hosting, and managed security capabilities but not specialized in the CPA niche.
• Dataprise: Dataprise is a mid-sized managed services provider offering managed IT, cybersecurity, and cloud hosting across multiple industries. Broader portfolio than Cetrom but provides comparable managed IT and managed security services to mid-market customers.
• Citrix (Cloud Software Group): Citrix is the foundational virtual desktop and published application technology that Cetrom builds on. Citrix and its parent Cloud Software Group could directly compete by offering managed vertical cloud services or by changing partner economics in ways that compress Cetrom's value-add layer.
• Microsoft (Cloud Solution Provider Program): Microsoft is the underlying cloud platform and productivity suite vendor for Cetrom's managed Microsoft 365 offering and a key partner. Microsoft's own Cloud Solution Provider program and vertical-specific security/compliance features represent both an enabler and a potential competitive threat to Cetrom's managed services layer.

Emerging players

• OptfinITy: OptfinITy is a managed IT services provider serving small to mid-sized businesses including professional services firms. Comparable managed IT, cloud, and cybersecurity offerings but with less vertical specialization in accounting and a smaller scale than Cetrom.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/CetromIT
• Facebookfacebook.com/CetromIT
• LinkedInlinkedin.com/company/213453
• Xx.com/cetrom

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cetrom Information Technology