What Teknei does

Teknei is a Basque technology group headquartered in Bilbao, Spain, operating as GRUPO TEKNEI IT, S.L.U., with offices in Madrid, Mexico City, and the United States, and—following the April 2026 acquisition of Indra Group's BPO division—expanded operational presence in Colombia, Italy, Peru, Chile, and Portugal. The group generates over €350 million in total billing with a global delivery team exceeding 8,000 people, and serves enterprise and public-sector clients across banking, insurance, public administration, healthcare, retail, energy, telecommunications, and industry. Its customer roster includes BBVA, Santander, CaixaBank, Deutsche Bank, Scotiabank, MAPFRE, Repsol, Naturgy, Movistar, Sanitas, the Spanish national government, multiple regional governments (Junta de Andalucía, Comunidad de Madrid, Gobierno Vasco), and the European Committee of the Regions.

Teknei's offering is organized around four service lines: IT Services (refactoring & development, CRM/ERP, enterprise content management, customer communications, cloud and network architecture); AI & Automation (intelligent document processing, BPM/RPA, data strategy, and generative AI); Consulting & Business Solutions (business and digital consulting, eIDAS2 digital identity, and proprietary SaaS); and Technology-driven BPO covering financial operations, identity and biometrics, HR, and digital workplace. Beneath these sit 15+ proprietary SaaS products, including Geocode (data normalization for Spain/Portugal with INE/CORREOS standardization and Robinson-list filtering), Kabiku (Sage Despachos Connected client portal), EnergyCloud (CUPS aggregator linking ERPs to Spanish energy distribution), Check-it (multi-bank reconciliation), SAT Control (helpdesk), Arges (archival management with ENS-Alta certification), SIM (museum collections), Agnes Care (elderly/dependent care), Nordago (WiFi-based visitor mobility), and Whip (SIGINT for law enforcement).

The business model combines multi-year enterprise BPO and managed-services contracts (the Indra BPO integration alone transferred 5,000+ employees under a social clause) with subscription/SaaS revenue from proprietary products, professional services revenue from IT consulting and integration projects, and quote-based B2B pricing with no public list. Teknei monetizes across both first-party direct enterprise sales (Spain, Mexico, US field teams) and a partnership/technology channel anchored by OpenText Gold Partner status, Sage integration via Kabiku, and energy/utility associations. The group is privately held, founded in 2010, led by Director-General Rafael López, and structured as a holding with operating subsidiaries CTI Soluciones, BURO Identidad, Kydeoh, and KeyTechnical.

Name

Teknei

Legal name

GRUPO TEKNEI IT, S.L.U.

Website

https://teknei.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Teknei is a Basque technology group providing IT services, AI-driven automation, consulting, and technology-enabled BPO to enterprise and public sector clients across banking, insurance, government, energy, and telecom in Europe and Latin America.

Ownership category

akta.pro rank

Product category

IT Services and Technology-driven BPO

NAICS

Computer Systems Design and Related Services (5415), Management Consulting Services (54161), Business Support Services (5614), Administrative and Support Services (561), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Facilities Support Management Services (8744), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ)

akta.pro secondary industries

Account Opening, KYC/AML & Customer Due Diligence (CDD/EDD) (FSABALAA), Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ), Operations & Process Improvement Consulting (BPAHACAB), Insurance Claims Intake & FNOL Support (BPAAAFAA)

Keywords

• Technology-driven BPO
• Robotic process automation
• Intelligent document processing
• Enterprise IT services
• SaaS data normalization

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. IT Services: Technology consulting, software development, refactoring, CRM/ERP implementation, cloud architecture, connectivity and network services
2. Technology-driven BPO: Business process outsourcing services in financial services, identity and biometrics, human resources, and digital workplace
3. AI & Automation: Intelligent document processing, business process automation, data strategy, and generative AI solutions
4. SaaS Products: Proprietary products including Geocode, Kabiku, EnergyCloud, SIM, Arges, Check-it, SAT Control, Agnes Care sold as licenses or subscriptions

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Teknei delivers technology-driven business process outsourcing (BPO), IT consulting, and AI/automation services to enterprise and public-sector clients, complemented by a portfolio of proprietary SaaS products for data normalization, energy CUPS aggregation, bank reconciliation, archive management, museum management, helpdesk, property management, elderly care and signals intelligence. The group monetizes through professional services, managed BPO contracts, and subscription/licensed software across banking, insurance, government, healthcare, retail, energy and industrial sectors.

Product overview

Teknei is a Basque technology group providing a comprehensive ecosystem of IT services, AI & Automation solutions, Consulting & Business Solutions, and Technology-driven BPO services. The portfolio includes 15+ proprietary SaaS products: Geocode (data normalization), Kabiku (customer portal for Sage), EnergyCloud (energy CUPS aggregator), Check-it (bank reconciliation), SAT Control (helpdesk), InmoCloud (property management), Agnes Care (elderly care), Arges (archive management), SIM (museum management), Nordago (mobility tracking), and Whip (signals intelligence). Core service lines include refactoring & development, CRM & ERP, enterprise content management, cloud architecture, intelligent document processing, BPM & RPA, generative AI, and digital identity. The May 2026 acquisition of Indra's BPO division for €96.6 million expanded operations across Spain, Latin America, and Portugal with 5,000+ employees.

Differentiator

Problem solved

Functional benefit

Brands

• Geocode: Leading solution in Spain and Portugal for ensuring quality of business data. Allows databases to be examined, analyzed, and standardized.
• Kabiku
• EnergyCloud
• SAT Control
• Check-it
• InmoCloud
• Agnes Care
• Arges
• Whip
• Nordago
• SIM
• CTI Soluciones
• BURO Identidad

Products and services

• IT Services Comprehensive IT services offering covering software refactoring and development, CRM and ERP implementation, enterprise content management, customer communications management, cloud and IT architecture, and connectivity/networks for enterprise and public-sector clients.
• AI & Automation Ecosystem of AI and automation services combining artificial intelligence, intelligent document processing (IDP), business process management (BPM), RPA, data strategy and generative AI to digitally transform organizations.
• Consulting & Business Solutions Strategic consulting, digital business consulting, eIDAS2 European digital identity solutions, and proprietary SaaS products for enterprise and public-sector organizations.
• Technology-driven BPO Comprehensive business process outsourcing combining advanced technology (AI, RPA, analytics) with managed services to run financial operations, identity and biometrics, HR, and digital workplace processes for clients primarily in banking, insurance and public administration.
• Geocode Leading data normalization and quality assurance solution in Spain and Portugal that examines, analyzes and standardizes databases against official INE and CORREOS tables, detecting duplicates, applying Robinson-list filters, and exposing data via API or batch processing for enterprise and public-sector clients.
• Kabiku Cloud customer portal integrated with Sage Despachos Connected that enables professional firms (tax/accounting/legal) and their clients to securely share documents, exchange financial and tax information, manage integrated billing and meet TicketBAI compliance.
• EnergyCloud Cloud-based CUPS Information Aggregator that automates communication between energy traders and distributors, connecting ERP systems with consumption management systems to enable automatic consumption file downloads, incident processing and consolidated energy data delivery via SFTP, S3 or OneDrive.
• Check-it Bank reconciliation software that automatically downloads transactions from multiple bank accounts, unifies them and facilitates financial reconciliation for corporate finance departments and professional firms.
• SAT Control Cloud-based helpdesk and technical support management platform that centralizes incident reporting, technical support operations and invoice processing.
• InmoCloud Cloud solution for housing administrations, homeowners' associations and property managers that centralizes reception and resolution of tenant and owner incidents and automates property management workflows.
• Agnes Care Mobile and web application for the comprehensive social and healthcare management of elderly or dependent people, enabling care coordination between families, caregivers and healthcare providers.
• Arges Integral solution for management and digitization of physical and digital archives, enabling organization, consultation, loan and preservation of documentation compliant with international archival standards, the Spanish Esquema Nacional de Interoperabilidad (ENI), Law 39/2015 and the Esquema Nacional de Seguridad category ALTA (Royal Decree 311/2022).
• SIM (Sistema Integral de Museos) Web-based documentation and museum management system for museums, galleries and cultural institutions that manages inventory, cataloguing, conservation, exhibitions and administrative archiving using ISO-standardized models.
• Nordago Visitor mobility monitoring solution that detects and tracks mobile devices in spaces such as retail stores, urban environments or public transport networks via WiFi connections, enabling footfall analytics and mobility insights.
• Whip Signals intelligence (SIGINT) solution for law enforcement and intelligence agencies that enables monitoring and analysis of wireless communications to support investigative and intelligence operations.

Quantifiable outcome

• Over 350 million euros in total revenue
• +3 more outcomes

Named customers53 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature10 records

Partnerships

Ten partnerships are on record, tiered flagship, core and minor.

• Indra GroupflagshipStrategic or Co-development Partner · 30 April 2026Teknei completed the acquisition of Indra Group's Business Process Outsourcing (BPO) division for 96.6 million euros. The transaction included top-tier clients in banking, insurance, and public administration, along with specialized staff and advanced technological infrastructure. The deal was signed on April 30, 2026 and included a social clause protecting over 5,000 employees' jobs across Spain, Colombia, Italy, Peru, Mexico, Chile, and Portugal.
• OpenTextcoreTechnology or Integration · 19 March 2026Teknei achieved Gold Partner status with OpenText in March 2026. Teknei sponsors and participates in OpenText Summit Madrid 2026 as a key technology partner.
• ENERGética TIC (ENERTIC)minorGTM or Marketing Partner · 1 January 2026Teknei joined ENERTIC, the association of technology companies for energy sector innovation, and participates in industry events.
• B Acceleration WeekminorGTM or Marketing Partner · 1 January 2026Teknei participated in B Acceleration Week 2026, the reference event for innovation in Bilbao, as a participant/showcasing company.
• HIA SummitminorGTM or Marketing Partner · 1 January 2026Teknei was sponsor and protagonist at HIA Summit 2026.
• GovTechminorGTM or Marketing Partner · 1 January 2026Teknei participated in GovTech Breakfast, contributing vision and experience in public sector innovation.
• CTI SolucionescoreStrategic or Co-development PartnerCTI Soluciones is part of the Teknei Group, specializing in technology solutions including Geocode data normalization product.
• Buro IdentidadcoreStrategic or Co-development PartnerBuro Identidad is a subsidiary within the Teknei Group focused on identity and biometrics solutions.
• KydeohcoreStrategic or Co-development PartnerKydeoh is a subsidiary company within the Teknei Group ecosystem.
• KeytechnicalcoreStrategic or Co-development PartnerKeytechnical is a subsidiary company within the Teknei Group.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Indra: Spain's largest IT services group and the former parent of the BPO division Teknei just acquired for €96.6M. Directly comparable in serving Spanish banking, insurance, public administration and defense clients with IT services, BPO and proprietary platforms.
• Capgemini: Global IT services and engineering giant with deep banking and insurance BPO capabilities and significant Iberian operations. Competes with Teknei for mid-to-large European enterprise transformation deals.
• Accenture: Largest global management consulting and technology services firm, competing for the same Spanish and European banking, insurance and public-sector digital transformation and BPO engagements Teknei targets.
• Teleperformance: Global leader in outsourced customer experience management and BPO with significant Spanish and Latam operations. Competes for the same contact center / digital workplace BPO work Teknei delivers.
• Concentrix: Large global customer experience and technology services firm offering CX, BPO and digital transformation to banking, insurance and consumer clients — overlapping with Teknei's BPO and IDP/CX practice.
• Tata Consultancy Services (TCS): Global IT services, consulting and BPO powerhouse serving Spanish and European banks, insurers and governments. Competes for large multi-year IT and BPO contracts that Teknei also targets.

Direct peers

• Sopra Steria: European-headquartered IT services, systems integration and BPO group with strong presence in banking, insurance and public sector across Spain, France, UK, Germany and Nordics. Closest direct competitor on size, geography and vertical mix.
• Everis (NTT Data): Spanish-origin IT services and BPO consultancy now part of NTT Data, with strong banking and public-sector footprint across Iberia and Latam — directly comparable to Teknei's vertical and geographic mix.
• Atento: Latin America-focused customer experience and BPO provider serving major telecom, banking and retail clients in Spanish-speaking markets — overlapping meaningfully with Teknei's post-Indra geographic and vertical footprint.

Others

• OpenText: Enterprise information management platform vendor of which Teknei is a Gold Partner. Comparable because Teknei's ECM, archiving (Arges), IDP and document automation capabilities sit on top of OpenText's stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/teknei
• YouTubeyoutube.com/channel/UC8seASbDRL1fi6rSel_D4AQ
• Facebookfacebook.com/TekneiOficial
• LinkedInlinkedin.com/company/teknei-espana
• Instagraminstagram.com/grupo_teknei

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teknei