CyberIAM
- Company typePrivate
- Founded2016
- HeadquartersEllesmere Port, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What CyberIAM does
CyberIAM Holdings Limited is a privately-held UK-headquartered identity and access management (IAM) services firm founded in 2016 by co-founders Michael Ribaudo and Andy Pinnington (both serving as Co-CEOs). The company designs, implements, and manages IAM, Privileged Access Management (PAM), Identity Governance and Administration (IGA), Customer Identity and Access Management (CIAM), and Microsoft Entra solutions for enterprise customers, operating as a multi-vendor systems integrator across eight partner platforms - BeyondTrust, CyberArk/Idira, Okta, Ping Identity, SailPoint, Saviynt, Sphere, Strivacity, and Veza. Service delivery spans an integrated lifecycle from advisory (strategy, architecture, current-state maturity assessments via the proprietary Virtual Identity Platform) through Professional Services (project delivery), Managed Services (the MISP platform powered by proprietary ServiceIAM technology, providing 24/7 monitoring and automated health checks), Expert Services (post-project BAU hours), and Support Services (engineering pool).
The company earns revenue from project-based professional services engagements and recurring managed services contracts, with quote-based pricing tied to environment size, complexity, industry, and selected vendor products. It goes to market through direct enterprise field sales teams across five geographies (UK headquarters in Chester, plus South Africa, Australia, Netherlands, and USA offices), complemented by vendor partner referrals and event-driven demand generation at Gartner IAM Summits, Identiverse, IDM UK, SailPoint Navigate, and BeyondTrust Go Beyond. Named enterprise customers include Specsavers, Bremont, NHS Trusts, and multiple global telecommunications companies, with primary verticals in finance, retail, healthcare, and telecommunications and secondary exposure to public sector, transport, manufacturing, and energy. Headcount grew from 4 at founding to 150+ worldwide by early 2023, with continued international build-out. Third-party validation includes Financial Times 1000 placements for three consecutive years (2021-2024, including top spot in 2022), BeyondTrust EMEA 2024 Ecosystem Partner of the Year, SailPoint Delivery Partner awards (2021-2024) culminating in SailPoint EMEA Delivery Admiral 2025, and 'Strong Positive' ratings in the KuppingerCole Leadership Compass 2023 for IAM system integrators.
CyberIAM firmographics
Firmographics- Name
- CyberIAM
- Legal name
- CyberIAM Holdings Limited
- Website
- https://cyberiam.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
CyberIAM industry classification
Industry- Product category
- Cybersecurity Identity Services
- NAICS
- Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Identity Governance & Administration (IGA) (HDAEAJAE)
- akta.pro secondary industries
- Access Management & Policy Enforcement (Authorization, ZTNA integration) (HDAEAJAG), Secrets Management & Machine Identity (API keys, certificates, workload identity) (HDAEAJAJ), Cybersecurity & Identity Consulting (BPAHAEAG)
Keywords
Where CyberIAM is headquartered
LocationHeadquarters
- HQ city
- Ellesmere Port
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
CyberIAM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Professional Services: Engagement of CyberIAM's highly trained consultants to manage and execute customer IAM/PAM projects end-to-end, from design through to implementation. Project-based engagements with defined scopes and deliverables.
- Managed Services (MISP): Ongoing management of customers' BAU (business-as-usual) identity implementations after project completion. CyberIAM's experts take full responsibility for maintaining the IAM/PAM environment. Includes tiered add-ons and customisation options.
- Advisory Services: Business consulting services covering strategy, architecture, solution delivery and development for both bespoke and vendor products. Includes current state assessments and roadmap design.
- Expert Services: Post-project service hours that customers can draw upon for business-as-usual tasks, acting as an insurance policy beyond project completion to support ongoing operational needs.
- Support Services: Support packages providing a pool of hours delivered by skilled engineers to assist customer teams with resolving bugs, issues and technical challenges with their IAM implementations.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
CyberIAM product offering
Product offeringCore offering
CyberIAM provides expert identity services for the design, implementation, and ongoing management of complex Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions, including Identity Governance and Administration (IGA), Customer Identity and Access Management (CIAM), and Microsoft Entra implementations. Services are delivered through five layers: Advisory (strategy and architecture), Professional (project delivery), Managed (BAU operations via MISP platform), Expert (post-project support hours), and Support (technical assistance). CyberIAM works with leading third-party vendor platforms including BeyondTrust, CyberArk/Idira, Okta, Ping Identity, SailPoint, Saviynt, Sphere, Strivacity, and Veza.
Product overview
CyberIAM is a cybersecurity services company offering a portfolio of identity management services rather than a single unified software product. The core offerings include Identity and Access Management (IAM), Privileged Access Management (PAM), Identity Governance Administration (IGA), Customer Identity and Access Management (CIAM), and Microsoft Entra services. These are delivered through multiple service layers: Advisory Services (strategy and architecture), Professional Services (project delivery), Expert Services (post-project support), Managed Services (BAU management), and Support Services (technical assistance). The company operates the Managed Identity Service Platform (MISP), a managed services offering that utilizes proprietary ServiceIAM technology to deliver and manage IAM/PAM implementations. The Virtual Identity Platform provides assessment capabilities for maturity evaluations. CyberIAM implements and works with leading vendor technologies including BeyondTrust, CyberArk, Okta, Ping Identity, SailPoint, and Saviynt.
Differentiator
Problem solved
Functional benefit
Brands
- MISP: Managed Identity Service Platform - a set of services tailored to the size and needs of customer environments, providing implementation and management of privileged and identity and access management solutions.
- ServiceIAM
Products and services
- Identity and Access Management (IAM) Comprehensive identity and access management services helping businesses control and protect both human and machine identities, including user provisioning, authentication, and access governance.
- Privileged Access Management (PAM) Privileged access management solutions to protect and govern access to critical systems and sensitive credentials, preventing unauthorized access to privileged accounts.
- Identity Governance Administration (IGA) Identity governance and administration services enabling organizations to manage identity lifecycle, enforce access policies, and maintain compliance through role-based access control.
- Customer Identity and Access Management (CIAM) Customer-facing identity management solutions handling millions of external users with secure authentication (MFA, passwordless), registration, profile management, consent management, and API integration for seamless digital experiences.
- Microsoft Entra Services Identity and access management services leveraging Microsoft Entra solutions for cloud-based identity protection, conditional access, and hybrid identity scenarios.
- Advisory Services Business consulting services covering strategy, architecture, solution delivery and development for both bespoke and vendor products across identity management implementations.
- Professional Services Project delivery services using highly trained professionals to manage and execute identity management implementations end-to-end, from design through to implementation.
- Managed Identity Service Platform (MISP) A managed services platform providing implementation of IAM and PAM solutions with daily administration, automated health checks, and 24/7 support. Uses proprietary ServiceIAM technology and offers customizable add-ons for greenfield and existing solution customers.
- Managed Services Ongoing management of identity implementations beyond project completion, with CyberIAM experts maintaining BAU operations and taking full responsibility for the IAM/PAM environment.
- Expert Services Post-project support services providing service hours for business-as-usual tasks and ongoing assistance beyond project completion, acting as an insurance policy for ongoing operational needs.
- Support Services Support packages providing a pool of hours delivered by skilled engineers to assist with bug resolution and technical issues with IAM implementations.
- Virtual Identity Platform (Current State Assessment) Proprietary assessment platform used during Current State Assessments to carry out maturity assessments of customers' identity environments, evaluating current IAM maturity and designing implementation roadmaps.
- Access Management Assessment Comprehensive current state assessment evaluating identity infrastructure maturity and providing tailored recommendations aligned with industry and regulatory requirements.
Quantifiable outcome
- Started with 1 customer in 2016/2017, grew to serving customers globally across multiple industries and continents.
- +4 more outcomes
Companies that use CyberIAM
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles5 records
CyberIAM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CyberIAM partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- Idira (formerly CyberArk)coreIdira is CyberArk's next-generation identity security platform, rebranded on 8 June 2025, built on CyberArk's foundations and powered by Palo Alto Networks. CyberIAM is a certified CyberArk/Idira partner providing privileged identity management and identity security implementation services. The partnership includes a Fairtrade Agreement with NHS Trusts to provide commercial-favourable pricing for CyberArk/Idira solutions in healthcare.
- BeyondTrustcoreBeyondTrust is a core technology partner for Privileged Access Management (PAM) and Remote Support solutions. CyberIAM holds BeyondTrust Elite Service Delivery Partner status and was named BeyondTrust EMEA 2024 Ecosystem Partner of the Year. The partnership covers sales, implementation, and managed services for BeyondTrust's PAM, Privileged Remote Access, and Remote Support products.
- SailPointcoreSailPoint is a core partner for Identity Governance and Administration (IGA) solutions. CyberIAM holds SailPoint EMEA Delivery Admiral status (2025), multiple SailPoint Delivery Partner awards (2021–2023), SailPoint SaaS Delivery Partner status, and SailPoint Delivery Partner SaaS EMEA 2024 recognition. The partnership covers full IGA implementation and managed services.
- OktacoreOkta is a technology partner for identity and access management, with a focus on Workforce Identity and CIAM. CyberIAM co-sponsors events with Okta (e.g., IDM UK) and provides implementation services for Okta's identity platform solutions.
- Ping IdentitycorePing Identity is a technology partner for identity and access management. CyberIAM co-sponsors events with Ping Identity (e.g., IDM UK, Cyber Security and Data Protection Summit at QE2 Centre) and provides implementation services for Ping Identity's CIAM and workforce identity solutions.
- SaviyntcoreSaviynt is a technology partner for enterprise identity governance and cloud infrastructure entitlement management. CyberIAM provides implementation and managed services for Saviynt's IGA and CIEM platforms.
- SpheresupportingSphere is a technology partner for identity security solutions, with CyberIAM providing implementation and support services for Sphere's products.
- StrivacitysupportingStrivacity is a technology partner for Customer Identity and Access Management (CIAM). CyberIAM co-sponsored IDM UK with Strivacity and provides CIAM implementation services leveraging Strivacity's platform.
- VezasupportingVeza is a technology partner featured in CyberIAM's partner ecosystem, providing authorisation platform capabilities complementing CyberIAM's identity services offering.
- HyddensupportingHydden is a technology partner used by CyberIAM for upstream privileged identity discovery across legacy, cloud, SaaS, and hybrid environments as part of end-to-end privileged identity programs. CyberIAM combines Hydden's discovery capabilities with Idira's downstream control layer to deliver measurable privileged and non-human identity risk reduction.
- Idira Identity Security PlatformcoreIdira Identity Security Platform (formerly CyberArk) acts as the downstream control layer for CyberIAM's managed identity services, providing managed accounts, zero standing privilege, and machine identity controls. CyberIAM integrates Idira products into its remediation path for privileged and non-human identity risk reduction.
- SoftcatsupportingSoftcat is a channel and technology partner collaborating with CyberIAM on events, including joint webinars on police sector identity security and the Bremont executive briefing on machine identity security.
Scale indicators6 records
Recent moves8 records
Expansion highlights6 records
CyberIAM competitors and assessment
Company assessmentBroad incumbents
- Deloitte Cyber: Big 4 cybersecurity practice with a sizeable identity and access management advisory and implementation capability, often competing in regulated-vertical IAM RFPs that CyberIAM also targets (FS, healthcare, telecoms).
- IBM Security Services: Global security services arm of IBM covering IAM, IGA and PAM advisory, implementation and managed services — broad incumbent competing with CyberIAM in large enterprise identity programs and often positioned as a one-stop alternative.
- PwC Cybersecurity: Big 4 cybersecurity and identity practice combining strategy, risk and technology delivery for IAM/PAM programs — directly competing with CyberIAM in regulated-sector identity transformations where advisory-led sales overlap.
- Accenture Security: Global system integrator with a large IAM/PAM/Identity Governance practice delivering advisory, implementation and managed services at enterprise scale — competes for the largest identity transformation deals that CyberIAM also pursues.
Direct peers
- Simeio Solutions: Pure-play global Identity and Access Management services and managed services provider, offering IGA, PAM, CIAM and access management across multiple vendor stacks — directly comparable to CyberIAM's MISP-led managed services model and multi-vendor approach.
- Edgile (a Wipro company): IAM-focused strategy and implementation consultancy (acquired by Wipro) specialising in IGA, PAM and cloud identity programs — directly comparable service-line offering to CyberIAM, with the added dimension of now being embedded inside a global SI.
- Optiv Security: Large US-based cybersecurity solutions integrator with a substantial IAM/PAM/IGA practice delivering advisory, implementation and managed services across leading vendor stacks — competes with CyberIAM for enterprise identity engagements and shares the multi-vendor delivery model.
- Kudelski Security: Switzerland-headquartered cybersecurity services firm with a dedicated IAM/PAM managed services practice operating across multiple vendor technologies — comparable to CyberIAM as a regionally-rooted IAM specialist with international delivery.
Emerging players
- Radiant Logic: Specialist vendor in identity virtualisation and federated identity directory services — competes for identity infrastructure wallet share that CyberIAM often designs and integrates around in customer estates.
- Strata Identity: Identity orchestration platform vendor enabling distributed identity management across multiple vendors and clouds — competes in adjacent IAM tooling space and overlaps with CyberIAM's ServiceIAM-style integration/monitoring concept.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
CyberIAM social profiles
Digital presenceCyberIAM financial estimates
Financial estimateRevenue estimate
Valuation estimate
CyberIAM leadership team
Management profileNumber of profiles
Profiles16 records
CyberIAM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CyberIAM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CyberIAM
What does CyberIAM do?
CyberIAM provides expert identity services for the design, implementation, and ongoing management of complex Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions, including Identity Governance and Administration (IGA), Customer Identity and Access Management (CIAM), and Microsoft Entra implementations. Services are delivered through five layers: Advisory (strategy and architecture), Professional (project delivery), Managed (BAU operations via MISP platform), Expert (post-project support hours), and Support (technical assistance). CyberIAM works with leading third-party vendor platforms including BeyondTrust, CyberArk/Idira, Okta, Ping Identity, SailPoint, Saviynt, Sphere, Strivacity, and Veza.
Is CyberIAM a public or private company?
CyberIAM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CyberIAM founded?
CyberIAM was founded in 2016. It employs 51 to 100 people.
Where is CyberIAM based?
CyberIAM is headquartered in Ellesmere Port, United Kingdom, in the Europe region.
How does CyberIAM make money?
Five revenue lines are on record. Professional Services are the primary driver. The others are managed Services (MISP), advisory Services, expert Services and support Services.
Who are CyberIAM's main competitors?
Broad incumbents on record are Deloitte Cyber, IBM Security Services, PwC Cybersecurity and Accenture Security. Direct peers are Simeio Solutions, Edgile (a Wipro company), Optiv Security and Kudelski Security. Emerging players are Radiant Logic and Strata Identity.
Does CyberIAM have an API?
No public API is recorded for CyberIAM.
What industry is CyberIAM in?
CyberIAM's product category is Cybersecurity Identity Services. Its primary akta.pro industry code is HDAEAJAE, Identity Governance & Administration (IGA), with a secondary code of HDAEAJAG, Access Management & Policy Enforcement (Authorization, ZTNA integration). Its NAICS code is 54151 and its SIC code is 7373.