What PAXIO does

PAXIO is a privately held fiber optic network operator founded in 2003 by Phillip Clark and headquartered in Emeryville, California. The company owns and operates approximately 120 route miles of dedicated fiber infrastructure across the San Francisco Bay Area — including San Francisco, the East Bay (Oakland, Berkeley, San Leandro, Hayward, Fremont), the South Bay (San Jose, Santa Clara, Sunnyvale, Milpitas), and the Peninsula — with presence in all major Bay Area data centers. Its core proposition is the delivery of 100% dedicated (non-shared) symmetric fiber connections from backbone to customer premises, supporting speeds from 25 Mbps up to 100 Gbps, with a 100% SLA, sub-10ms on-net latency, and packet loss under 0.0001%.

The product portfolio is organized into five lines: Business Fiber and Small Business Fiber for SMB customers on symmetric plans with free installation and local support; Enterprise services (DIA, Dark Fiber, Ethernet Private Line, and Wavelength) for organizations requiring 10G–100G transport with 24/7 NOC support; Business Connect, a Fiber-To-The-Building program that deploys free building infrastructure and creates multi-tenant fiber access for commercial properties; and a Wholesale program that resells PAXIO fiber infrastructure to carriers including Zayo, Verizon, Granite, Windstream, Dish, and Astound. Revenue is generated primarily through monthly recurring subscriptions with 3% annual escalators and one-time activation fees; pricing for enterprise services is quote-based and not publicly disclosed.

In September 2023, PAXIO acquired Fastmetrics (a Bay Area business ISP/MSP) as a wholly-owned subsidiary to extend its Northern California commercial footprint. In 2024, the company divested its residential services to refocus on commercial and wholesale customers, and in 2025 it completed a transaction with WiLine to scale sales and operational support. Named enterprise customers span technology (Tanium, Roku, cPacket), life sciences (Novartis, Grifols, Amyris, Agenus, Caribou Biosciences), and energy (Electrify America), alongside property-management partners (Transwestern, Wareham Development, Windsor Management) and SMB accounts (Blue Bottle Coffee, Beautylish, Port Workspaces).

Name

PAXIO

Legal name

PAXIO, Inc.

Website

https://paxio.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

PAXIO is a Bay Area fiber optic network operator providing dedicated symmetric 10G–100G connectivity, dark fiber, and wavelength services to enterprises, commercial property owners, and wholesale carriers since 2003.

Ownership category

akta.pro rank

Product category

Telecommunications / Fiber Optic Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Neutral-Host Fiber & Shared Access Network Operators (HDAIACAJ), Wholesale Wavelength, Spectrum & Dark Fiber Providers (IRU/Leases) (HDAIALAI)

Keywords

• Fiber optic internet
• Dedicated internet access
• Wholesale fiber services
• Fiber to the building
• Enterprise connectivity

Headquarters

HQ city

Emeryville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Dedicated Fiber Internet Access: Monthly recurring charges for dedicated business fiber internet service. Pricing based on bandwidth tiers (25 Mbps to 100 Gbps) with 3% annual price increases. Activation and installation charges apply.
2. Enterprise Services (DIA, Dark Fiber, EPL, Waves): Enterprise-level dedicated internet access (DIA), Ethernet Private Line (EPL), dark fiber, and wavelength services with 10G and 100G ports for larger businesses with demanding bandwidth needs.
3. Building Connect (FTTB): Free fiber infrastructure build-out to commercial buildings, generating revenue through tenant service subscriptions and wholesale carrier arrangements.
4. Wholesale Carrier Services: Wholesale fiber internet services for carriers and resellers, providing connectivity that partners resell to their end customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

PAXIO owns and operates a dedicated fiber optic network across the San Francisco Bay Area delivering 100% non-shared fiber internet to businesses, commercial properties, and wholesale carriers. Its offerings include Business Fiber, Small Business Fiber, Enterprise services (Dedicated Internet Access, Dark Fiber, Ethernet Private Line, and Wavelength up to 100 Gbps), Business Connect (Fiber To The Building), and a wholesale program for carriers and resellers, all backed by a 100% SLA and 24-7 NOC support.

Product overview

PAXIO is a Bay Area fiber optic network operator providing dedicated fiber internet and connectivity services since 2003. The company's product portfolio includes Business Fiber (delivered over 10G ports with scalable service), Small Business Fiber with local support, and Enterprise solutions offering 10G to 100G connectivity including Dedicated Internet Access, Dark Fiber, Ethernet Private Line, and Wavelength services. The company also offers Business Connect (Fiber To The Building/FTTB) which provides dedicated fiber infrastructure within commercial properties, and a Wholesale program for carriers and resellers. All services are backed by 100% SLA and 24-7 NOC support, with speeds up to 100 Gbps for last mile connectivity.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Fiber Dedicated fiber internet service for businesses delivered over 10G ports with scalable options, providing symmetrical, reliable, high-speed internet with private Ethernet connections and cloud connectivity.
• Small Business Fiber Dedicated fiber internet for small Bay Area businesses with local support, designed to meet small business needs and budget requirements.
• Enterprise Fiber Services Advanced IP solutions for larger businesses from 10 Gig to 100 Gig, including Dedicated Internet Access, Dark Fiber, Ethernet Private Line, and Wavelength services. Backed by 100% SLA and 24-7 NOC support.
• Business Connect (Fiber To The Building) Fiber To The Building (FTTB) service that provides dedicated fiber optic infrastructure within commercial properties or campuses, enabling fast activation of connectivity with each suite ready with 10G dedicated fiber service.
• Wholesale Fiber Program Wholesale fiber internet program for resellers and carriers offering adaptable and scalable solutions with extensive engineering and construction expertise across the SF Bay Area.

Quantifiable outcome

• 100% Network Availability SLA with credits for any downtime exceeding 15 minutes
• +3 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• FastmetricscoreStrategic or Co-development Partner · 1 September 2023PAXIO acquired Fastmetrics in September 2023, making Fastmetrics a subsidiary of PAXIO. This merger expanded fiber infrastructure and service offerings in the Bay Area and Northern California, enhancing speeds, reliability, and customer support for commercial services.
• WiLinecoreStrategic or Co-development PartnerIn 2025, PAXIO completed a transaction with WiLine to better serve their growing customer base. WiLine provides sales and operational support.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Sonic: Sonic is a California-based independent fiber ISP offering gigabit and dedicated business fiber across the Bay Area with a similar 'local versus national ISP' value proposition. Directly comparable on geography, customer segments (residential and SMB), and fiber infrastructure ownership.
• Zayo Group: Zayo is a wholesale-focused fiber operator with dark fiber, wavelength, and DIA services, and is both a PAXIO customer (resells last-mile) and a competitor for large enterprise and carrier wholesale deals. Highly comparable on wholesale fiber business model and dark fiber/wavelength product mix.
• Granite Telecommunications: Granite is a multi-location communications provider that partners with PAXIO as a wholesale carrier. Comparable on the wholesale channel business model serving enterprises across multiple sites, though Granite focuses more on managed services aggregation.
• Astound Broadband: Astound (formerly Wave Broadband/Race Telecommunications) operates fiber and HFC networks across the West Coast including the Bay Area, serving SMB and enterprise customers with dedicated fiber, DIA, and wholesale services. Direct competitor in the same Bay Area footprint with overlapping carrier partner relationships.

Regional players

• Etheric Networks: Etheric Networks is a Bay Area-based independent ISP providing fixed wireless and fiber connectivity to businesses and residential customers in the Peninsula and South Bay. Comparable as a local Bay Area fiber/wireless ISP targeting similar SMB and enterprise customers in PAXIO's service region.

Broad incumbents

• Comcast Business: Comcast Business delivers fiber-based Ethernet, DIA, and managed services to SMB and enterprise customers across the Bay Area using HFC and fiber. Largest incumbent competitor by scale, frequently cited by PAXIO customers as the alternative they switched away from.
• Consolidated Communications: Consolidated Communications (now private under Searchlight Capital) is a regional fiber ISP with significant FTTP buildouts and enterprise Ethernet/wavelength offerings. Comparable as a mid-sized regional fiber operator serving SMB and enterprise with a focus on fiber expansion.
• Lumen Technologies: Lumen (formerly CenturyLink) is a large incumbent fiber carrier offering DIA, wavelengths, dark fiber and Ethernet services to enterprises and carriers. Competes with PAXIO for Bay Area enterprise and wholesale contracts at much greater scale.
• Frontier Communications: Frontier is a publicly-traded fiber ISP aggressively expanding FTTP across its footprint and serving SMB/enterprise customers with dedicated fiber and Ethernet services. A broader incumbent competing in adjacent California markets and potentially expanding into PAXIO territory.
• Crown Castle Fiber: Crown Castle operates extensive fiber and small cell infrastructure with enterprise dark fiber, wavelengths, and Ethernet services, overlapping with PAXIO's enterprise offerings. Much larger incumbent with national footprint and capital resources.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PAXIO

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PAXIO