What Care-Expert does

Care Expert is a Dutch declaration specialist for healthcare organizations, founded in 2011 and headquartered in Zwolle. The company supports more than 100 care providers across all major Dutch healthcare verticals, including VVT and elderly care, GGZ and forensic care, disability care, the social domain, youth care, and medical-diagnostic laboratories. Its flagship platform, Care2Declare, automates the declaration, invoicing, and accountability processes required under the Wlz, Wmo, Jeugdwet, Zvw, Zorgprestatiemodel, and iFz frameworks, with native integrations to all major Dutch Electronic Client Record systems (myneva, Mextra, SDB, ONS, Medicore) and the dominant Laboratory Information System (Clinisys GLIMS), as well as to VECOZO for regulatory message traffic and to AFAS and Exact for financial reconciliation.

The platform is delivered through three service tiers: Compact (software-only with helpdesk support), Comfort (software plus a dedicated service specialist with management information), and Compleet (full outsourcing with guaranteed 100% declarability). Care Expert augments the software with consulting, implementation, training, and a specialized laboratory migration service. The company employs approximately 25 staff across service, consulting, data analysis, implementation, and development functions.

Care Expert's revenue model combines recurring software subscriptions with managed-services outsourcing and project-based consulting. Pricing is not publicly disclosed but is tailored to organization size and complexity, billed monthly under 14-day payment terms. Distribution is primarily direct enterprise field sales within the Netherlands, augmented by referral partnerships with ECD and LIS vendors and a content marketing engine built on customer case studies, webinars (including with KPMG), and a blog covering regulatory change. The company is privately held with no disclosed external funding, no parent company, and no public listing.

Name

Care-Expert

Legal name

Care Expert

Website

https://care-expert.nl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Care Expert is a Dutch healthcare declaration specialist, founded in 2011 in Zwolle, offering its Care2Declare platform and three managed-service tiers to automate billing and compliance for 100+ providers across elderly, mental-health, disability, social-domain, youth, and laboratory care.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle / Medical Billing Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Management Services (8741)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industry

Provider Coordination & Appointment Management (HSABAIAH)

Keywords

• Healthcare declaration software
• Medical billing automation
• Care invoicing solutions
• Healthcare outsourcing services
• LIS integration billing

Headquarters

HQ city

Zwolle

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Software Subscription (Care2Declare): Care2Declare software licenses sold as subscriptions to healthcare organizations. Organizations can use the software independently or with support packages depending on their chosen service tier.
2. Managed Services / Full Declaration Outsourcing: Complete declaration processing services where Care Expert acts as the organization's dedicated declaration specialist, processing and sending declarations on time and correctly. The 'Compleet' service tier includes full outsourcing of the declaration process, ensuring 100% declarability.
3. Consulting and Advisory Services: Advisory services on declaration processes, healthcare budgets, or financing. Implementation support, staff training, and workshops for healthcare organizations transitioning to Care2Declare or optimizing their declaration processes.
4. Service Tiers (Compact, Comfort, Compleet): Three service packages offering escalating levels of support: Compact (software only with helpdesk), Comfort (software plus service specialist, management information, and reports), and Compleet (full declaration outsourcing).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Care-Expert is a Dutch healthcare declaration specialist that offers Care2Declare, a proprietary billing/declaration software platform that automates the submission, invoicing and accountability of delivered care under multiple Dutch framework laws (Wlz, Wmo, Zvw, Jeugdwet, Zorgprestatiemodel, iFz). The platform integrates with major Electronic Client Dossier (ECD/EPD) systems (myneva, Mextra, SDB, ONS, Medicore) and Laboratory Information Systems (Clinisys/GLIMS) to derive billing data automatically. The company also provides tiered managed-services outsourcing — Compact (software-only), Comfort (software plus specialist support), and Compleet (full declaration outsourcing guaranteeing 100% declarability) — for healthcare providers across VVT/elderly care, GGZ, disability care, social domain, youth care, and medical diagnostic laboratories.

Product overview

Care Expert is a declaration specialist for healthcare organizations offering a modular software platform centered on Care2Declare, with three service packages (Compact, Comfort, and Compleet) ranging from self-service software-only to fully outsourced declaration management. The platform integrates with multiple ECD/EPD systems (myneva, SDB, ONS, Mextra, Medicore), LIS systems (GLIMS), and financial systems (AFAS, Exact) to automate billing across all healthcare financing streams (Wlz, Wmo, Zvw, Jeugdwet, forensic care). New modules launching in 2026 include a Rapportagemodule for enhanced reporting and an Accountantsmodule for direct auditor access. The company also offers specialized Overstapservice for laboratory organizations transitioning to their platform.

Differentiator

Problem solved

Functional benefit

Brands

• Care2Declare: Healthcare declaration software platform offered by Care Expert that enables healthcare providers to efficiently declare, account for and invoice delivered care while complying with all laws and regulations. Integrates seamlessly with ECD, EPD, LIS, accounting systems, and other processes.

Products and services

• Care2Declare software platform Care2Declare is Care-Expert's proprietary healthcare declaration, invoicing and accountability software for Dutch care providers. It automates the derivation of billing data from connected ECD/EPD and LIS systems, supports all major healthcare financing streams (Wlz, Wmo, Zvw, Jeugdwet, Zorgprestatiemodel, iFz forensic care), and provides real-time signaling for budget ceilings and compliance. Available as a self-service subscription (Compact) or with specialist/full-outsourcing support (Comfort, Compleet).
• Managed Services (full declaration outsourcing) Full-service managed outsourcing where Care-Expert acts as the customer's dedicated declaration specialist, processing and submitting all care declarations on time and correctly, handling message traffic with authorities (VECOZO, municipalities, CAK, CIZ, insurers), optimizing for 100% declarability, and delivering regular management reports. Aimed at healthcare organizations that lack internal administrative capacity or want to fully offload declaration management.
• Overstapservice voor Laboratoria (Laboratory migration service) A dedicated transition service for medical diagnostic laboratories switching their declaration/billing software to Care-Expert. Includes guided migration, configuration and validation of the billing process, and full integration with the laboratory's LIS (such as Clinisys GLIMS) and financial systems (AFAS, Exact). Intended for laboratories undertaking a system replacement or consolidation project.
• Aanvullende diensten (advisory, consulting and training services) Supplementary consulting and professional services for healthcare organizations, including advice on declaration processes, healthcare budgets and financing, staff training, workshops, and implementation support for Care2Declare integrations with ECD, EPD or LIS systems. Customers can engage these services on a temporary or structural basis.

Quantifiable outcome

• 100% declarability guaranteed with Compleet service package
• +4 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability1 record

Feature5 records

Partnerships

Nine partnerships are on record, tiered core.

• DicooncoreTechnology or Integration · 23 January 2024Dicoon is a collaboration between laboratories of three hospitals (Rijnstate, CWZ, and Ziekenhuis Gelderse Vallei) building a new centralized laboratory facility. Care Expert provides Care2Declare for their complete declaration solution, integrated with Clinisys GLIMS. The partnership was formalized on January 23, 2024, with Care Expert handling implementation, configuration, and ongoing support.
• ClinisyscoreTechnology or IntegrationClinisys is the provider of GLIMS, a major Laboratory Information System (LIS) used by medical laboratories. Care Expert integrates Care2Declare with GLIMS to enable automated declaration processing from laboratory diagnostic data. Both companies share a philosophy of standardized data exchange.
• Stichting CertecoreTechnology or IntegrationStichting Certe is a medical laboratory organization that partnered with Care Expert and Clinisys to implement a centralized billing system. Care Expert's Care2Declare integrates with Certe's GLIMS 10 system to optimize administrative processes from multiple source systems.
• myneva (formerly Regas)coreTechnology or Integrationmyneva is an Electronic Client Record (ECD) system provider. Care Expert's Care2Declare integrates with myneva, and myneva has transitioned its customers to Care2Declare for declaration processing. Organizations using myneva receive automatic integration with Care Expert's declaration services.
• MextracoreTechnology or IntegrationMextra is an Electronic Client Record (ECD) system for healthcare organizations. Care2Declare integrates seamlessly with Mextra, allowing organizations like DZN and Doorpakkers to automatically transfer client data from Mextra to Care Expert's declaration system.
• ONScoreTechnology or IntegrationONS is an Electronic Client Record (ECD) system. Care2Declare integrates seamlessly with ONS as demonstrated by the Het Vertrouwde Dorp implementation, enabling automatic declaration processing from client records.
• SDBcoreTechnology or IntegrationSDB is an ECD system provider used by organizations including Zorggroep Tellus Den Helder and Avondlicht. Care Expert works extensively with SDB and is accustomed to integrating with this system for declaration processing.
• Medicore (Tenzinger)coreTechnology or IntegrationMedicore is an ECD system from Tenzinger used by BasicME. Care2Declare serves as the 'back office system' for BasicME, integrated with Medicore for comprehensive declaration processing across all departments.
• VECOZOcoreTechnology or IntegrationVECOZO provides the digital messaging infrastructure for healthcare declaration traffic in the Netherlands. Care Expert uses VECOZO for iFz (forensic care) message traffic including MAZ (melding aanvang zorg) and MEZ (melding einde zorg) notifications.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ChipSoft: ChipSoft is the leading Dutch electronic patient record (HiX) vendor and a broad incumbent in the Dutch hospital IT market. It is comparable because it embeds declaration/billing modules into its EPD — both an integration target and a potential disintermediator for Care Expert.
• Nedap: Nedap's Ons suite is one of the largest Dutch ECD platforms in VVT and GGZ, with embedded billing/declaration functionality. It is a broad incumbent in the same care domains Care Expert serves, and a major integration counterpart.
• CompuGroup Medical: CompuGroup Medical is a large European healthcare IT vendor with significant Dutch operations (including Medicore's earlier Tenzinger ownership history). It is a broad incumbent that competes in care-provider software and could acquire or replicate Care Expert's niche.
• Visma: Visma is a major Nordic/Dutch software group with healthcare, HR, and financial-software offerings relevant to Dutch care providers. It is a broad incumbent in adjacent back-office software and a plausible strategic acquirer of healthcare-administration specialists.
• Epic Systems: Epic is the largest US electronic health record vendor and a broad global incumbent in clinical and billing workflows for large hospital systems. It is comparable as a healthcare-IT scale benchmark and a potential future competitor if Dutch hospitals standardize.

Direct peers

• PinkRoccade Healthcare: PinkRoccade Healthcare (part of Total Specific Solutions) provides software and services to Dutch care providers across multiple domains. It is a direct peer because it competes for the same healthcare-organization IT budgets, including care administration and declaration workflows.
• Tenzinger: Tenzinger is the parent/developer of the Medicore ECD used by Care Expert customers such as BasicME. It is a direct peer because it both integrates with and competes for the Dutch care-administration software wallet.
• myneva: myneva (formerly Regas) is a Dutch ECD vendor that actively recommends Care2Declare to its customers. It is a direct peer/partner because it owns the underlying care record and could either deepen the partnership or build competing declaration functionality.
• SDB Groep: SDB is a Dutch ECD provider integrated with Care2Declare and used by customers such as Zorggroep Tellus and Avondlicht. It is a direct peer/partner in the same care-administration value chain.

Regional players

• Cambio Healthcare Systems: Cambio is a Nordic healthcare IT vendor with electronic patient records and care-administration software in Sweden, Denmark, and the UK. It is a regional peer in similar care-administration categories but operates outside the Dutch market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care-Expert