Mextra
Mextra is a cloud-based Electronic Client Dossier (ECD) provider for small and medium-sized Dutch care organizations in youth care, social domain, intellectual disability, forensic psychiatry, and GGZ, serving roughly 200 organizations and 35,000+ users on Azure with integrated AI summarization built with Radboud Universiteit.
- Company typePrivate
- Founded2010
- HeadquartersNijmegen, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Mextra does
Mextra, operated by Symax B.V. and headquartered in Nijmegen, Netherlands, is a cloud-based Electronic Client Dossier (ECD) platform purpose-built for small and medium-sized Dutch care organizations in youth care, the social domain, intellectual disability care, forensic psychiatry, and mental health (GGZ). The product is built on Microsoft Azure within the EU and organized into three subscription tiers — BASIS, PLUS, and COMPLEET — spanning 30+ modular capabilities including care planning, incident registration (MIC), time registration, BergOp questionnaire integration, Vecozo declarations (WMO/Jeugdwet/WLZ), Break the Glass emergency access, eOverdracht handover, and integrated AI for report summarization developed with Radboud Universiteit's MKB Datalab-Oost.
The platform is differentiated by an emphasis on usability, fast implementation measured in weeks rather than months, and a no-IT-project form builder that lets practitioners adapt workflows themselves. It holds ISO 27001 and NEN 7510 certifications and is compliant with GDPR and the EU AI Act, with explicit commitments that no client data is used for AI model training. AI summarization went live in September 2025, with voice-controlled reporting and AI-powered report translation on the roadmap for 2026.
Mextra operates a product-led growth motion with website demo booking, content-driven demand generation, and a best-of-breed partner ecosystem (Care Expert, BergOp, Axiom nCare, Vecozo, SBB). The company is privately held with no disclosed funding rounds and a headcount of 11-50, serving roughly 200 organizations and 35,000+ users across the Netherlands.
Mextra firmographics
Firmographics- Name
- Mextra
- Legal name
- Symax B.V.
- Website
- https://mextra.nl
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mextra is a cloud-based Electronic Client Dossier (ECD) provider for small and medium-sized Dutch care organizations in youth care, social domain, intellectual disability, forensic psychiatry, and GGZ, serving roughly 200 organizations and 35,000+ users on Azure with integrated AI summarization built with Radboud Universiteit.
- Ownership category
- akta.pro rank
Mextra industry classification
Industry- Product category
- Healthcare Electronic Client Dossier (ECD) Software
- NAICS
- Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)
- akta.pro secondary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where Mextra is headquartered
LocationHeadquarters
- HQ city
- Nijmegen
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Mextra business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Subscription-based ECD Software: Mextra operates on a subscription model with three tiers (BASIS, PLUS, COMPLEET) priced based on number of users and selected modules. Organizations pay a monthly fee with billing in arrears based on actual usage (minimum 1 active moment per client per calendar month). Pricing scales with organization size and package level.
- Module Add-ons: Optional modules and features such as digital signing (with SMS costs), extended document storage (2GB free, then per GB pricing), and additional configuration options are billed separately.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Essential ECD functionality for daily client work including personalia, reporting, plan, evaluation, client access, network access, PDF export, print, document storage, and forms. |
| Subscription | Monthly | Advanced features for complex processes including management, legal status, incident registration (MIC), involuntary care, time registration, bookmarks, questionnaires, day part registration, AI summaries, medication, digital signing, and BergOp integration. |
| Subscription | Monthly | Full administrative functionality including Vecozo declaration, indications, Break the Glass, eOverdracht, website registration, Care Performance Model, and Care2Declare integration. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Mextra product offering
Product offeringCore offering
Mextra provides a cloud-based Electronic Client Dossier (ECD) platform on Microsoft Azure for small and medium-sized Dutch healthcare organizations in youth care, the social domain, intellectual disability care, forensic psychiatry, and GGZ. The subscription software combines core clinical documentation (client records, reporting, care plans, evaluations) with integrated AI-generated report summarization developed in partnership with Radboud Universiteit, plus modular add-ons covering incident registration (MIC), time tracking, declarations, medication management, validated questionnaires, emergency access, and a client portal.
Product overview
Mextra is a modular cloud-based Electronic Client Dossier (ECD) platform organized around three subscription tiers (BASIS, PLUS, COMPLEET) built on a shared core of usability, security, and flexibility. The platform serves nearly 200 organizations and 35,000+ users across youth care, disability care, forensic psychiatry, mental health, social domain, and family homes. BASIS provides essential functions including personalia, reporting, care plans, and evaluations. PLUS adds administration, incident management (MIC), time registration, AI summaries (Mextra AI), and BergOp questionnaire integration. COMPLEET adds full declaration capabilities via Vecozo, Care2Declare, and Care Expert, plus Break the Glass and eOverdracht. The platform is built on Microsoft Azure within the EU and features integrated AI capabilities developed with Radboud Universiteit for automatic report summarization, with voice-controlled reporting and AI translation in development.
Differentiator
Problem solved
Functional benefit
Products and services
- Mextra ECD Platform Cloud-based Electronic Client Dossier for small and medium-sized Dutch care organizations, offered across three subscription tiers (Basis, Plus, Compleet) covering personalia, reporting, care plans, evaluations, client portal, document storage, and form builder, with progressive add-ons for administration, legal status, incident registration (MIC), involuntary care, time registration, questionnaires, AI summaries, medication management, Break the Glass emergency access, Vecozo declarations, eOverdracht, Care2Declare linkage, and the Care Performance Model. Priced per active client per month and implemented within weeks.
- Mextra AI Standalone AI summarization capability for the Mextra ECD that condenses client reportages (for example, half a year of reports) into a readable summary in under 2 minutes, saving at least 30 minutes per evaluation or MDO report. Developed in collaboration with Radboud Universiteit (MKB Datalab-Oost), classified as low-risk under the EU AI Act, with no client data used for model training and the professional retaining control of the output. Included in Plus and Compleet subscriptions.
Quantifiable outcome
- Nearly 200 organizations and 35,000+ users rely on Mextra daily
- +4 more outcomes
Companies that use Mextra
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles1 record
Mextra technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature7 records
Mextra partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Care ExpertcoreCare Expert and Mextra share a clear vision: helping care organizations work data-driven and separating care registration from declaration to make both processes more manageable. Mextra focuses on supporting the primary process while Care Expert supports organizations with correct and efficient accountability and declaration. A modern API enables seamless integration between the solutions.
- Radboud Universiteit (MKB Datalab-Oost)coreMextra collaborated with Radboud University's MKB Datalab-Oost to research whether AI could automatically generate summaries of reports in Mextra and whether they would be of sufficient quality. The research was conducted with two participating customers (Doorpakkers and Passie voor Jeugd & Gezin) and produced very encouraging results.
- BergOpcoreThe partnership with BergOp makes it easier for healthcare professionals to work with validated questionnaires directly from the ECD. BergOp offers a wide and current selection of questionnaires used in the social domain, youth care, and mental health. Through integration with Mextra, professionals can access the right questionnaire with one click from the dossier.
- SBBminorMextra is a recognized training company (erkend leerbedrijf) and works together with SBB. This means Mextra provides a practical learning environment for students who want to develop in software, healthcare, and ICT. By offering internships and learning trajectories, they contribute to well-trained professionals for the future.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Mextra competitors and assessment
Company assessmentDirect peers
- Nedap (Ons): Nedap's Ons platform is one of the leading Dutch ECD/EHR systems for healthcare providers including youth care, mental health, and disability care. It is the closest direct competitor to Mextra in the same Dutch social-care verticals with overlapping target customers.
- ChipSoft: ChipSoft provides HiX, the dominant Dutch hospital and care EPD/EHR. While broader in scope, it competes with Mextra for Dutch healthcare IT budgets and increasingly in ambulatory and social-care segments.
- Avinty: Avinty (formerly Tenzr) delivers ECD software for Dutch GGZ, youth care, and disability care organizations. It directly competes with Mextra in the same verticals and target customer segments in the Netherlands.
- Adapcare: Adapcare's PerZorg ECD serves Dutch mental health, youth care, and social domain providers. It is a direct Dutch competitor with comparable vertical focus and customer profiles.
- PinkRoccade Healthcare: PinkRoccade provides administrative and declaration software for Dutch healthcare providers, overlapping with Mextra's declaration, registration, and care-administration functionality.
- Minddistrict: Minddistrict is a Dutch eMental-health platform used by GGZ and social-domain organizations. It is comparable in geography and customer base, with partial overlap on client-facing engagement and care-plan functionality.
Broad incumbents
- Epic Systems: Epic is the largest US/global EHR vendor and is used by several European academic centers. It is a broad incumbent with overlapping capability but is not specialized in Dutch social-domain or youth-care workflows.
- Visma: Visma is a large Nordic software group with healthcare IT offerings across Europe, including administrative and documentation software for providers. It represents a broader incumbent threat as it expands Dutch healthcare footprint.
Emerging players
- Abridge: Abridge is an AI clinical-documentation and ambient-scribe company. It is an emerging player whose AI-summarization capabilities intersect with Mextra AI, even though it is US-focused and not yet established in the Dutch market.
Others
- Enovation: Enovation provides healthcare communication, digital messaging, and collaboration solutions used across Dutch care. It is adjacent to Mextra's ecosystem (e.g., messaging and information exchange) rather than a direct ECD competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Mextra social profiles
Digital presenceMextra compliance and trust
Trust signalCompliance4 records
Mextra financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mextra leadership team
Management profileNumber of profiles
Profiles3 records
Mextra funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mextra M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mextra
What does Mextra do?
Mextra provides a cloud-based Electronic Client Dossier (ECD) platform on Microsoft Azure for small and medium-sized Dutch healthcare organizations in youth care, the social domain, intellectual disability care, forensic psychiatry, and GGZ. The subscription software combines core clinical documentation (client records, reporting, care plans, evaluations) with integrated AI-generated report summarization developed in partnership with Radboud Universiteit, plus modular add-ons covering incident registration (MIC), time tracking, declarations, medication management, validated questionnaires, emergency access, and a client portal.
Is Mextra a public or private company?
Mextra is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mextra founded?
Mextra was founded in 2010. It employs 11 to 50 people.
Where is Mextra based?
Mextra is headquartered in Nijmegen, Netherlands, in the Europe region.
How does Mextra make money?
Two revenue lines are on record. Subscription-based ECD Software is the primary driver. The others are module Add-ons.
Who are Mextra's main competitors?
Direct peers on record are Nedap (Ons), ChipSoft, Avinty, Adapcare, PinkRoccade Healthcare and Minddistrict. Broad incumbents are Epic Systems and Visma. Abridge is listed as an emerging player. Enovation is listed as an others.
Does Mextra have an API?
Yes. Mextra provides API-based integrations with third-party systems including Care Expert for declaration processing and BergOp for validated questionnaires. Data flows from Mextra ECD to these partners via modern API connections. Care Expert processes declarations from zorgregistraties collected in Mextra through API sync.
What industry is Mextra in?
Mextra's product category is Healthcare Electronic Client Dossier (ECD) Software. Its primary akta.pro industry code is HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated), with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 541519 and its SIC code is 7372.