What Horizon Telecom does

Horizon Telecom, operating commercially as Momentum EMEA, is an international independent next-generation telecom-as-a-service provider headquartered in Ede, Netherlands, founded in 2014 with 101-250 employees. The company delivers managed connectivity, unified communications, customer engagement and security services to multi-location enterprises across EMEA through a carrier-neutral, four-pillar product architecture. The Connect pillar bundles Global Internet, Global WAN, SD-WAN, Managed Network, 5G Fixed Wireless Access and Starlink satellite connectivity; the Collaborate pillar covers managed Microsoft Teams (Operator Connect, Teams Phone, Direct Routing), RingCentral, Global VOIP and POTS Replacement; the Engage pillar adds Five9 AI-powered contact center and Teams Texting, Call Recording, Faxing, Call Analytics, Attendant Console and Teams Copilot; the Secure pillar layers Cato SASE, Arctic Wolf and Threadscan. Underlying delivery rests on a global footprint of more than 200 points of presence, an in-house Experience Center for live demonstrations, a customer self-service Global Control Portal, and 24x7 proactive support backed by SOC 2 Type 2, HIPAA and PCI DSS compliance certifications.

Horizon Telecom monetizes primarily through recurring subscription and managed-services contracts, complemented by professional services for design and deployment, with quote-based annual billing tailored to organization size, geography and service mix. Go-to-market combines direct enterprise sales staffed by certified experts with a channel-first partner model anchored by a BT Partner relationship and MSP Advanced recognition in the Cato Networks Channel First Partner Program, supplemented by co-marketing with Microsoft, Cato, Five9 and others and a steady cadence of test drives, workshops and industry events including Commsverse London 2026. Named customers are concentrated in mid-to-large European enterprises across professional services (BDO), testing and inspection (Eurofins), chemicals distribution (Caldic), retail (Hans Anders), eyewear (Marchon), logistics (Steinweg Group), food/industrial (Van Hessen), technology (Neelevat) and distribution (Batenburg), where the recurring managed services drive deal sizes consistent with direct enterprise sales rather than volume SMB transactions.

The company holds no public listing, has no disclosed funding rounds or investor base, operates with no parent or subsidiary structure, and reports a 75 NPS as its primary customer-satisfaction metric. Its competitive differentiators are carrier-neutral aggregation across providers, vendor certifications (Cato MSP Advanced, Microsoft Teams), certified expert delivery, compliance credentials and the ability to bundle connectivity, communications and security into a single managed contract. The key strategic vulnerability is reliance on third-party platforms (Cato, Microsoft, Five9, RingCentral, Starlink, Arctic Wolf) for both technology and revenue enablement, while the key upside is the ability to expand security and AI-adjacent (Copilot, SASE, contact center) wallet share within an already-installed enterprise base.

Name

Horizon Telecom

Legal name

Horizon Telecom

Website

https://horizontelecom.nl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Horizon Telecom, operating as Momentum EMEA, is a Netherlands-headquartered carrier-neutral managed telecom-as-a-service provider serving EMEA enterprises with bundled global connectivity (WAN, SD-WAN, 5G FWA, Starlink), managed Microsoft Teams and contact-center collaboration, and SASE-based security across 200+ points of presence.

Ownership category

akta.pro rank

Product category

Managed Telecom Services

NAICS

All Other Telecommunications (517810), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications (517)

SIC

Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

akta.pro secondary industry

Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

Keywords

• Managed connectivity services
• SD-WAN solutions
• SASE security services
• Unified communications
• Cloud contact center

Headquarters

HQ city

Ede

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Connectivity Services: Recurring managed services revenue from global internet connectivity, WAN, SD-WAN, and network management
2. Collaboration Solutions: Subscription-based managed Microsoft Teams solutions including Operator Connect, Phone, Direct Routing, and related services
3. Security Services: Managed SASE and security services leveraging Cato Networks platform with 24x7 monitoring and management
4. Customer Engagement Platform: AI-driven customer experience solutions including Five9 contact center and Teams integration tools
5. Professional Services: Design, deployment, and management services for implementing and maintaining the technology solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Horizon Telecom (Momentum EMEA) is a carrier-neutral managed service provider delivering global connectivity (Global Internet, Global WAN, SD-WAN, 5G Fixed Wireless Access, Starlink), unified communications (managed Microsoft Teams solutions, RingCentral, Global VOIP, POTS Replacement), customer engagement (Five9 AI-powered contact center, Teams Texting, Recording, Faxing, Analytics, Copilot), and converged network security (Cato SASE, Arctic Wolf, Threadscan). All offerings are backed by 200+ global points of presence, certified expert teams, and 24x7 proactive managed support.

Product overview

Momentum EMEA (a Horizon Telecom brand) is a carrier-neutral managed service provider offering a unified portfolio of connectivity, collaboration, customer engagement, and security solutions. The Connect portfolio provides global internet connectivity, Global WAN, 5G Fixed Wireless Access, SD-WAN, managed networks, and Starlink satellite connectivity. The Collaborate portfolio delivers Microsoft Teams solutions (Operator Connect, Phone, Direct Routing) and RingCentral for unified communications with Global VOIP and POTS replacement. The Engage portfolio offers Five9 AI-powered contact center, Teams Texting, Call Recording, Faxing, Call Analytics, Attendant Console, and Teams Copilot for AI-driven productivity. The Secure portfolio provides SASE, Cato Networks (as an MSP Advanced partner), Threadscan, and Arctic Wolf for AI-driven threat detection and zero trust security. All solutions are backed by 200+ points of presence, 24x7 proactive support, and certified expertise.

Differentiator

Problem solved

Functional benefit

Products and services

• Global Internet Connectivity Reliable, fast global internet connectivity for enterprise business operations built on robust, carrier-grade infrastructure across 200+ points of presence.
• Global WAN Wide area networking solution providing secure, scalable connectivity across multiple global locations for multi-site enterprises.
• 5G Fixed Wireless Access High-speed 5G wireless connectivity solution for fixed locations, providing fast and reliable internet access without physical cabling.
• SD-WAN Software-defined wide area networking that intelligently routes traffic across multiple connection types for optimized performance across distributed enterprise sites.
• Managed Network Fully managed network services with 24x7 proactive support, handling network operations and optimization for enterprise customers.
• Starlink Global Connectivity Satellite-based internet connectivity solution leveraging Starlink for global coverage, particularly useful for remote or underserved enterprise locations.
• Teams Operator Connect Managed Microsoft Teams Operator Connect solution enabling direct PSTN calling through Teams with full operator support for enterprise voice.
• Teams Phone Cloud-based phone system integrated with Microsoft Teams for enterprise voice calling and collaboration.
• Teams Direct Routing Direct Routing capability for Microsoft Teams allowing connection to existing SIP trunking infrastructure for enterprise telephony.
• RingCentral Unified Communications Unified communications platform providing global VOIP, messaging, video conferencing, and collaboration features as an alternative to Microsoft Teams.
• Global VOIP Voice over IP solutions providing international calling capabilities with global coverage for enterprise communications.
• POTS Replacement Migration solution replacing traditional Plain Old Telephone Service (POTS) lines with modern digital alternatives for enterprise telephony.
• Five9 Cloud Contact Center AI-powered cloud contact center platform providing customer engagement, analytics, and compliance solutions for enterprise customer experience teams.
• Teams Texting SMS/text messaging capabilities integrated with Microsoft Teams for enterprise customer communication.
• Teams Call Recording Call recording functionality for Microsoft Teams ensuring compliance and quality assurance for enterprise voice.
• Teams Faxing Cloud-based fax solution integrated with Microsoft Teams for sending and receiving faxes digitally across the enterprise.
• Teams Call Analytics Analytics and reporting tools for Microsoft Teams calls providing insights into call quality and usage patterns for enterprise communications.
• Teams Attendant Console Receptionist-style console for managing incoming calls and call routing in Microsoft Teams enterprise environments.
• Teams Copilot AI-powered productivity assistant integrated with Microsoft Teams providing intelligent assistance for enterprise collaboration tasks.
• Managed SASE Secure Access Service Edge managed service converging networking and security into a single cloud-native service for enterprises.
• Cato Networks SASE Managed Cato Networks SASE platform providing AI-driven threat detection, zero trust access, and converged networking and security as a managed service for enterprises across EMEA.
• Threadscan Cybersecurity Cybersecurity threat scanning solution for enterprise network protection and vulnerability identification.
• Arctic Wolf Security Operations Security operations platform providing managed detection and response, security awareness training, and risk management for enterprises, complementing Cato SASE.

Quantifiable outcome

• 75 NPS Score
• +1 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• Cato NetworkscoreTechnology or IntegrationMomentum EMEA is officially recognized as a Managed Service Provider Advanced in the Cato Networks Channel First Partner Program. They design, deploy, and manage Cato SASE solutions for organizations across EMEA. The partnership includes dedicated resources, experience center capabilities, and co-marketing initiatives including a comprehensive SASE guide and customer stories.
• Microsoft TeamscoreTechnology or IntegrationMomentum EMEA provides managed Microsoft Teams solutions including Teams Operator Connect, Teams Phone, Teams Direct Routing, and various Teams add-ons. They are positioned as a certified partner for Teams collaboration and telephony services across EMEA.
• BT (British Telecom)flagshipChannel Partner/ Reseller/ DistributorBT Partner relationship indicated in header navigation. Momentum serves as a partner for delivering connectivity and managed services, particularly for BT's enterprise customers requiring SASE and collaboration solutions.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Expereo: Global managed connectivity and SD-WAN provider serving multi-site enterprises with similar global PoP infrastructure and carrier-neutral positioning. Closely comparable in target customer (distributed enterprises), product mix (managed SD-WAN, global internet, SASE), and EMEA-led go-to-market.
• Aryaka: Managed SD-WAN and SASE provider delivering networking and security as a unified managed service to global enterprises. Highly comparable product model (managed SASE + global connectivity), though Aryaka runs proprietary infrastructure while Horizon partners with Cato.
• Qunifi: UK-based managed service provider specializing in Microsoft Teams telephony, Operator Connect, and Direct Routing — a near-direct overlap with Horizon's Collaborate portfolio. Comparable in size, customer profile (multi-site EMEA enterprises), and UCaaS-led positioning.
• Calligo: Managed cloud and communications services provider focused on mid-market enterprises across UK, Channel Islands, and EMEA. Comparable in customer profile, recurring managed services revenue model, and data residency/compliance-led differentiation.
• Globalgig: Managed mobility, UCaaS, and global connectivity provider for multi-site enterprises. Directly comparable in combining mobile/wireless, UCaaS, and managed networking under a single managed services wrapper for distributed enterprises.

Broad incumbents

• Colt Technology Services: Large EMEA-based managed network services provider offering SD-WAN, SASE, and global connectivity. Significantly larger but directly overlapping on multi-site enterprise network management and UCaaS-adjacent services for similar verticals.
• BT Business: UK-headquartered incumbent carrier offering global managed connectivity, UCaaS, and security services to enterprises. Horizon is both a BT partner and a competitor in mid-market EMEA managed services; BT represents the upper bound of competition and a distribution channel simultaneously.
• Vodafone Business: Large European incumbent carrier offering managed SD-WAN, SASE (via managed services partnerships), and UCaaS for multinational enterprises. Represents scale-based competitive pressure for Horizon on large multi-country EMEA contracts.
• Bechtle: Large EMEA IT managed services provider (10,000+ employees) with growing connectivity, UCaaS, and security practices. Comparable managed services operating model and enterprise customer base, though Bechtle spans a much broader IT services portfolio.

Regional players

• KPN International: Dutch incumbent telecom with international wholesale and enterprise managed services. Directly comparable in domestic Dutch enterprise connectivity and increasingly in SD-WAN/SASE managed offerings, though Horizon typically displaces KPN in more global, multi-carrier scenarios.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/about

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Horizon Telecom