Globalgig
Globalgig is a privately held managed communication platform provider delivering SD-WAN, SASE/SSE, global networking, wireless/IoT connectivity, cloud connect, and voice services to multinational enterprises across 200+ countries through its Orchestra SaaS platform and 600+ carrier relationships.
- Company typePrivate
- Founded2016
- HeadquartersSan Antonio, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Globalgig does
Globalgig is a privately held managed communication and network security provider headquartered in San Antonio, Texas, operating as a trading brand of iGEM Communications Holdings LLC. The company delivers fully managed SD-WAN, SSE/SASE, global networking (Internet, Private Networking, Managed Network Services), wireless and IoT connectivity, cloud connectivity, and enterprise voice services to global enterprises across more than 200 countries. Its technology platform centers on Orchestra, a multi-tenant SaaS managed communication platform with sub-modules for AI-driven network intelligence (Orchestra Insight), global eSIM/SIM management (Orchestra eSIM), and operations/business support systems (Orchestra OSS/BSS).
Globalgig functions as a global Mobile Virtual Network Operator (MVNO) with access to 600+ carrier relationships, enabling multi-network 4G/5G wireless, private cellular/LTE, IoT (including 5G, LTE-M, CAT-M, NB-IoT), and eSIM services with data pooling. Managed services are structured in three subscription tiers (Fundamental, Plus, Premier) covering progressively richer monitoring, configuration, firmware management, and SLA terms. The Orchestra platform is SOC 2 Type II certified and supports multi-currency, multi-taxation, HIPAA-compliant deployments.
The company generates revenue primarily through managed services subscriptions and recurring wireless/voice subscriptions, with go-to-market executed via direct enterprise field sales (organized by Americas and EMEA regions) and a channel-first distribution model anchored by master agents (Sandler Partners, Telarus, AVANT Communications) and technology services distributors (Intelisys). Acquisitions of Velis4, LJC Telecom, Unified Scale, HardMountain B.V., and VIAA have expanded capabilities in VoIP, mobile/IoT software, SD-WAN engineering, industrial IoT, and IoT connectivity.
Globalgig firmographics
Firmographics- Name
- Globalgig
- Legal name
- Globalgig
- Website
- https://globalgig.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Globalgig is a privately held managed communication platform provider delivering SD-WAN, SASE/SSE, global networking, wireless/IoT connectivity, cloud connect, and voice services to multinational enterprises across 200+ countries through its Orchestra SaaS platform and 600+ carrier relationships.
- Ownership category
- akta.pro rank
Globalgig industry classification
Industry- Product category
- Managed Network and Security Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wireless Telecommunications Carriers (except Satellite) (517112), Wired Telecommunications Carriers (517111), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Private LTE/5G Network Operators & Managed Services (HDAIAGAA)
- akta.pro secondary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
Keywords
Where Globalgig is headquartered
LocationHeadquarters
- HQ city
- San Antonio
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Globalgig business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed Network Services: Fully managed SD-WAN, SSE, and SASE solutions delivered globally through a single provider. Includes network design, implementation, monitoring, and ongoing management.
- Wireless/Mobility Services: Wireless connectivity services including 4G/5G broadband, IoT connectivity, SIM management, and wireless networking solutions across global carrier partnerships.
- Voice Services: SIP trunking, hosted PBX, and POTS replacement services providing enterprise voice communications over IP infrastructure.
- Cloud Connect: Private connectivity services linking on-premises infrastructure to cloud providers including AWS, Azure, and Google Cloud.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Network Services - Fundamental tier with proactive wireline circuit monitoring and ticketing |
| Subscription | Monthly | Managed Network Services - Plus tier adds wireless circuit monitoring and hardware monitoring |
| Subscription | Monthly | Managed Network Services - Premier tier with full configuration, firmware management, and enhanced SLA |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Globalgig product offering
Product offeringCore offering
Globalgig delivers fully managed enterprise network, security, mobility/IoT, and voice communications through its Orchestra SaaS platform, integrating SD-WAN, SSE/SASE, cloud connectivity, global carrier services, wireless/MVNO connectivity, and SIP/hosted voice into a single managed offering. Services are delivered across 200+ countries via 600+ carrier relationships with tiered (Fundamental, Plus, Premier) managed-service subscriptions and 24/7 NOC support.
Product overview
Globalgig's product portfolio is organized as a platform-plus-modules architecture built around the Orchestra SaaS managed communication platform. Orchestra serves as the unified control layer, integrating all service modules — Orchestra Insight (AI-driven network intelligence), Orchestra eSIM (SIM management), and Orchestra OSS/BSS (billing and inventory) — into a single interface. The core service pillars built on and managed through Orchestra include: Managed SD-WAN (supporting Fortinet, Palo Alto Networks, and Cisco platforms) and Managed SSE/SASE for network security; Global Networking (Internet, Private Networking, Managed Network Services) and Cloud Connect for cloud connectivity; Mobility and IoT (Wireless Networking, Wireless Broadband, IoT Connectivity, SIM Management) powered by Globalgig's global MVNO with 600+ carrier relationships; and Voice Services (SIP Trunking, Hosted PBX, POTS Replacement) for enterprise communications. All services are delivered globally across 200+ countries with fully managed, co-managed, or self-managed deployment options.
Differentiator
Problem solved
Functional benefit
Brands
- Orchestra: Globalgig's comprehensive SaaS managed communication platform that integrates all network services into a single, cloud-based interface for inventory, billing, and service management
- Orchestra Insight
- Orchestra eSIM
- Orchestra OSS/BSS
Products and services
- Orchestra Platform Unified SaaS managed communication platform integrating all Globalgig network services (wireless, SD-WAN, networking, voice, managed services) into a single cloud-based interface for inventory, billing, and service management. Used by enterprise customers globally to gain single-pane visibility and control across their distributed network.
- Managed SD-WAN Fully managed SD-WAN service providing secure, high-performance VPN overlay across multiple transport types with real-time traffic visibility, end-to-end management, and flexible access options. Supports Fortinet, Palo Alto Networks, and Cisco technology platforms. Designed for global enterprises modernizing legacy WAN infrastructure.
- Managed SSE and SASE Fully managed Secure Service Edge (SSE) and Secure Access Service Edge (SASE) solutions combining advanced security frameworks (ZTNA, SWG, CASB, FWaaS, DLP) with optimized application performance for on-site and remote users. Includes the Premier SSE Management tier with 24/7 SOC and proactive security support.
- Cloud Connect Cloud connectivity service integrating on-premises infrastructure with AWS, Azure, and Google Cloud through secure, high-speed private connections. Delivers low-latency, high-reliability connectivity with dynamic bandwidth scaling and cloud-to-cloud networking.
- Internet Services Diverse internet connectivity options including Broadband Internet, Wireless Broadband, Dedicated Internet Access (DIA), and IP Transit. Features service-level guarantees, worldwide coverage, and SD-WAN support.
- Private Networking High-performance private connectivity solutions including Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPL), VPLS, and MPLS IP VPN. Delivers dedicated, secure, and scalable connectivity from 10 Mbps to 10 Gbps across over 200 countries.
- Managed Network Services Full network and device management service covering monitoring, alarming, configuration, and support across all network elements. Delivered in three tiers (Fundamental, Plus, Premier) through Orchestra Insight, with 24x7 NOC support and co-management capabilities.
- Wireless Networking Complete wireless 4G LTE or 5G connectivity for primary networks, temporary connections, backup connectivity, failover, and out-of-band management access. Includes a full suite of wireless devices and router hardware with managed services options.
- Wireless Broadband Always-on 5G wireless connectivity service serving as a standalone connection or SD-WAN component. Delivers affordable, fast, and reliable data access extending network reach to remote and inaccessible locations.
- IoT Connectivity High-performance global IoT connectivity with support for 5G, LTE, LTE-M, CAT-M, NB-IoT, and 2G technologies. Offers connectivity across 600+ carriers worldwide with flexible service options, shared and pooled plans, and API-based Orchestra management.
- SIM Management Comprehensive SIM management platform providing inventory management, subscription control, usage reporting, and billing across single IMSI, multi-IMSI, and eSIM formats. Supports activation, suspension, and profile management for 600+ carriers in 200+ countries.
- SIP Trunking Voice over IP trunking service integrating voice and data onto a single IP connection. Offers interoperability with Microsoft Teams and leading UCaaS platforms, disaster recovery, flexible billing (per trunk or pooled), and Secure Trunking with TLS/SRTP encryption.
- Hosted PBX Cloud-based PBX telephony service delivering advanced calling features (call transfer, voicemail, IVR, ACD) for hybrid and remote work environments. Moves telephony from capex to opex with flexible monthly calling plans.
- POTS Replacement Legacy analog line replacement service transitioning POTS lines to LTE cellular or VoIP connections. Offers up to 70% cost savings over traditional phone lines, with solutions for wired/wireless voice and fax, emergency voice, security alarms, and fire alarms (NFPA 72 / UL 864 / UL 1610 compliant).
Quantifiable outcome
- Up to 70% cost savings over traditional POTS lines with wireless or broadband replacement
- +5 more outcomes
Companies that use Globalgig
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles2 records
Globalgig technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability7 records
Feature4 records
Globalgig partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core, regional, flagship, specialized and preferred.
- Palo Alto NetworkscoreEnhanced partnership with Palo Alto Networks, a global cybersecurity leader, to strengthen Globalgig's portfolio of managed network security solutions. Integration of Prisma SASE and Prisma Access with Orchestra Insight platform enables comprehensive security and network management.
- Microsoft AzurecoreGlobalgig's Orchestra platform available in the Microsoft Azure Marketplace, enabling Azure customers to access Globalgig's managed communication platform services.
- 186KloudregionalPartnership to offer Globalgig's full suite of IoT and SD-WAN solutions in the UK and European markets.
- British AthleticsflagshipOfficial supplier of global mobile data services for British Athletics. Service covered international and domestic travel across 82 destinations, providing secure mobile data communications.
- TampnetspecializedPartnership to offer Tampnet's offshore LTE network service to thousands of companies operating in the North Sea and Gulf of Mexico.
- CradlepointcorePreferred partner for wireless routers and devices. Globalgig achieved Cradlepoint 5G for Enterprise Branch Specialization, indicating deep technical integration and certified expertise.
- Digi InternationalpreferredPreferred partner for IoT networking devices and routers, integrated into Globalgig's wireless and IoT connectivity solutions.
- PeplinkpreferredPreferred partner for wireless routers and load balancing devices, offered as part of Globalgig's wireless connectivity solutions.
- Sandler PartnerscoreMaster agent partner distributing Globalgig's managed wireless and mobility services through their network of sub-agents and enterprise customers.
- IntelisyscoreTechnology services distributor (ScanSource company) providing access to Globalgig's fully-managed suite of mobility and wireless connectivity solutions through their partner network.
- TelaruscoreMaster agent partner optimizing solutions with Globalgig's suite of wireless connectivity services for enterprise customers.
- AVANT CommunicationscoreMaster agent adding Globalgig's managed wireless and mobility services for next-generation IT solutions.
- UpstackpreferredChannel partner providing Globalgig's services to enterprise customers seeking connectivity solutions.
- BPTpreferredChannel partner offering Globalgig's managed network and wireless services.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Globalgig competitors and assessment
Company assessmentDirect peers
- Cato Networks: Cato Networks delivers a single-vendor SASE platform combining SD-WAN, security, and global networking as a managed cloud service for enterprises. Direct comparable to Globalgig's Managed SD-WAN and SSE/SASE offerings targeting global enterprises.
- Aryaka: Aryaka provides managed SD-WAN and SASE delivered as a global cloud service for multinational enterprises, with global points of presence and managed-service delivery model. Direct comparable to Globalgig's Global Networking, Managed SD-WAN, and managed-services approach.
- BICS: BICS operates a global MVNO providing wholesale mobile connectivity, IoT, and roaming services to operators and enterprises worldwide. Direct comparable to Globalgig's MVNO backbone, SIM management, and global IoT connectivity offering.
- Cubic Telecom: Cubic Telecom provides global IoT and connected-vehicle connectivity through operator partnerships across multiple regions, with managed SIM/eSIM platforms for OEMs and enterprises. Comparable to Globalgig's IoT Connectivity and Orchestra eSIM offerings for global enterprise and IoT customers.
- Versa Networks: Versa Networks is a pure-play SASE/SD-WAN vendor offering a single-vendor SSE platform used by Globalgig and its competitors to deliver managed SASE services. Highly relevant as both a technology partner alternative and a competing service wrapper for enterprise customers.
Broad incumbents
- GTT Communications: GTT Communications provides global managed networking, SD-WAN, and security services to multinational enterprises. Notably, Globalgig CEO Ernest Cunningham and CFO Jim Tipton previously led One Source Networks, which GTT acquired in 2015 — making GTT both a talent pipeline and a broad incumbent competitor.
- Fortinet: Fortinet provides FortiGate SD-WAN and a comprehensive SASE/SSE portfolio used by enterprises and managed-service providers. Globalgig lists Fortinet as a supported Managed SD-WAN platform, making Fortinet both a partner and a broad incumbent competing for the same managed-security-networking opportunity.
- Lumen Technologies: Lumen Technologies (formerly CenturyLink) provides global managed networking, SD-WAN, and unified communications services to enterprise and wholesale customers. Broad incumbent comparable to Globalgig's Global Networking and Voice Services portfolio at scale, and a notable past employer of Globalgig's Chief Channel Officer.
Emerging players
- Airalo: Airalo provides consumer and enterprise eSIM-based global mobile data coverage across 200+ countries through carrier partnerships. Emerging player with overlapping global eSIM ambition and partial overlap with Globalgig's Orchestra eSIM product for cross-border wireless connectivity.
Others
- Cisco (Catalyst SD-WAN / Viptela): Cisco offers Catalyst SD-WAN (formerly Viptela) and broader networking/security portfolio, frequently wrapped by managed-service providers like Globalgig as an underlying technology stack. Relevant as both a partner (one of Globalgig's supported platforms) and a broad incumbent competing for the same enterprise SD-WAN wallet.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Globalgig social profiles
Digital presenceGlobalgig compliance and trust
Trust signalCompliance3 records
Globalgig financial estimates
Financial estimateRevenue estimate
Valuation estimate
Globalgig leadership team
Management profileNumber of profiles
Profiles14 records
Globalgig subsidiaries and ownership
Company hierarchySubsidiaries5 records
Globalgig funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Globalgig M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Globalgig
What does Globalgig do?
Globalgig delivers fully managed enterprise network, security, mobility/IoT, and voice communications through its Orchestra SaaS platform, integrating SD-WAN, SSE/SASE, cloud connectivity, global carrier services, wireless/MVNO connectivity, and SIP/hosted voice into a single managed offering. Services are delivered across 200+ countries via 600+ carrier relationships with tiered (Fundamental, Plus, Premier) managed-service subscriptions and 24/7 NOC support.
Is Globalgig a public or private company?
Globalgig is a private company. It is classified as management employee owned and is currently operating.
When was Globalgig founded?
Globalgig was founded in 2016. It employs 101 to 250 people.
Where is Globalgig based?
Globalgig is headquartered in San Antonio, United States, in the North America region.
How does Globalgig make money?
Four revenue lines are on record. Managed Network Services are the primary driver. The others are wireless/Mobility Services, voice Services and cloud Connect.
Who are Globalgig's main competitors?
Direct peers on record are Cato Networks, Aryaka, BICS, Cubic Telecom and Versa Networks. Broad incumbents are GTT Communications, Fortinet and Lumen Technologies. Airalo is listed as an emerging player. Cisco (Catalyst SD-WAN / Viptela) is listed as an others.
Does Globalgig have an API?
Yes. Globalgig's Orchestra platform offers API access for SIM management and IoT applications. The platform provides a comprehensive range of APIs enabling administrators to manage SIM inventories, subscription services, usage data, billing information, and device location data. APIs also reduce points of management for IoT, fleet, and ERP software tools. Specific API documentation URL was not publicly listed in the scraped content.
What industry is Globalgig in?
Globalgig's product category is Managed Network and Security Services. Its primary akta.pro industry code is HDAIAGAA, Private LTE/5G Network Operators & Managed Services, with a secondary code of HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its NAICS code is 5171 and its SIC code is 4899.