Systrix IT Solutions

What Systrix IT Solutions does

Systrix IT Solutions (legally Systrix IT Solution LLC) is an Abu Dhabi-headquartered, privately-held software company that builds and sells a cloud-based travel technology platform for travel agencies, online travel agencies (OTAs), tour operators, corporate travel managers, freight forwarders, and airline/GDS loyalty programs operating primarily across the Middle East and Africa. Its portfolio centres on two proprietary platforms — the Smart Travel Booking Engine (STBE) for B2B and B2C reservations and the Smart Travel Accounting System (STAX) for travel-agency finance, VAT compliance, multi-currency handling, BSP reconciliation, and payroll — supported by a modular set of add-ons including a Loyalty Management System (Loyaltyx), Visa Management Software, Cargo Plus, Tour Operator Software, Corporate Travel Booking Engine, and cloud-hosting services. The platform integrates with the three major Global Distribution Systems (Amadeus, Sabre, Travelport) via XML APIs, supports multi-level sub-agent distribution and white-label deployments, and now embeds country-specific tax modules for KSA (ZATCA e-invoicing), India (GST), Canada, and GCC VAT regimes. The company reports serving roughly 250 agencies and 10,000 users across 12 countries and operates regional offices in UAE, Qatar, Saudi Arabia, and Egypt.

The platform is delivered as Software-as-a-Service on a quote-based, annual subscription model with at least two tiers — a standard SaaS subscription covering base features and an Enterprise tier adding advanced reporting (Prism Reports), enhanced XML APIs, advanced multi-currency, and priority support. Go-to-market is sales-led: inside-sales phone and email consultation (with WhatsApp Business API support) feeds consultative field sales that typically begin with product demos and technical consultation. Distribution extends beyond direct sales via white-label / OEM arrangements and a sub-agent network channel that lets agencies rebrand the booking portal and spin up downstream resellers. Marketing is content-driven (regional blog on VAT compliance and travel-tech topics), supplemented by event presence at the Arabian Travel Market and organic social (LinkedIn, X, Facebook, YouTube), with SEO targeting travel-agency software and GCC-compliance keywords.

Systrix is founder/owner-operated as an LLC with no disclosed external funding, parent company, or institutional investment; no revenue or ARR figures are publicly disclosed. Product development cadence is active, with multiple STAX releases across 2024 and into February 2025 focused on regulatory compliance (ZATCA e-invoicing for KSA, GST for India) and expanded geographic coverage (Canada, India). The company self-describes as the “#1 Travel Technology Solution Provider in Middle East & Africa,” a market-positioning claim grounded in domain specialization rather than disclosed market-share data.

Name

Systrix IT Solutions

Legal name

Systrix IT Solution LLC

Website

https://systrixit.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Systrix IT Solutions is an Abu Dhabi-based SaaS provider of cloud travel technology — booking engines, travel-accounting software (STAX/STBE), loyalty, visa, cargo, and corporate-travel modules — for travel agencies, OTAs, tour operators, and corporates across the Middle East and Africa, with 250 agency customers in 12 countries.

Ownership category

akta.pro rank

Product category

Travel Management Software

NAICS

Travel Arrangement and Reservation Services (5615), All Other Travel Arrangement and Reservation Services (561599), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Online Booking Tools (OBT) for Managed Travel (THAKANAB)

akta.pro secondary industries

Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Enterprise OBTs (Complex Policy, Multi-Entity, Global) (THACABAC), Expense, Invoice Capture & Spend Management (T&E Integration) (THALAGAG), Travel Policy, Approval & Compliance Software (THAKANAC)

Keywords

• Travel management software
• Travel booking engine
• Travel accounting software
• Corporate travel management
• GDS integration services

Headquarters

HQ city

Abu Dhabi

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription: Systrix IT Solution LLC provides a travel technology platform offered as a Software as a Service (SaaS) solution. Customers pay recurring subscription fees for access to the platform, with technical support provided via phone, email, and WhatsApp Business API.
2. Enterprise Features and Customization: Some advanced features are available only to Enterprise customers, indicating tiered pricing with premium features reserved for higher-paying enterprise clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Systrix IT Solutions provides cloud-based SaaS travel technology software for travel agencies, online travel agencies, tour operators, corporate travel managers, and freight forwarders in the Middle East and Africa. Its core products are the Smart Travel Booking Engine (STBE) for B2B and B2C reservations and the Smart Travel Accounting System (STAX) for travel agency financial management, complemented by modules for loyalty, visa, cargo, tour operations, and corporate travel. The platform integrates with Amadeus, Sabre, and Travelport GDS systems and includes built-in GCC VAT and ZATCA e-invoice compliance.

Product overview

Systrix IT Solutions provides a comprehensive travel technology platform delivered as SaaS solutions for the Middle East travel industry. The core portfolio centers on the Smart Travel Accounting (STAX) system for financial management and the Smart Travel Booking Engine (STBE) for reservation capabilities, supported by specialized modules including B2B Flight and Hotel Booking Engines, Tour Operator Software, Visa Management Software, Cargo Plus for freight management, and Loyaltyx for loyalty program management. Additional add-ons include Point of Sales functionality, Corporate Travel Management features, and Cloud Computing Services. The platform operates as a modular system where agencies can select specific solutions or integrate multiple products for end-to-end travel business automation.

Differentiator

Problem solved

Functional benefit

Brands

• STBE (Smart Travel Booking Engine): A mobile-ready online booking engine solution for travel management company's B2B & B2C needs.
• STAX (Smart Travel Accounting System)
• Loyaltyx
• Cargo Plus (Cargoplus)

Products and services

• Smart Travel Accounting System (STAX) Cloud-based travel accounting software for travel agencies handling invoicing, VAT compliance, multi-currency transactions, supplier reconciliation, payroll, BSP reconciliation, IATA integration, and reporting. Used by travel agencies in the Middle East for financial back-office automation.
• Smart Travel Booking Engine (STBE) Mobile-ready online booking engine solution for B2B and B2C travel management needs, providing real-time availability and booking capabilities across flights, hotels, and other travel services with multi-level distribution for connecting travel agents to travel service providers globally.
• B2B Flight Booking Engine Specialized flight booking engine for B2B travel agents and agencies, integrating with Amadeus, Sabre, and Travelport GDS to provide flight search, booking, and ticketing capabilities.
• B2B Hotel Booking Engine B2B hotel booking engine integrating with hotel inventory systems and payment gateways, allowing travel agents to search, compare, and book hotel accommodations globally with real-time availability and pricing.
• Tour Operator Software Software solution for tour operators to manage package tours, itineraries, and tour bookings, including tour file management with separate sale and purchase date capabilities for VAT handling.
• Visa Management Software Suite of service-oriented applications designed to securely manage client visa applications and residential permits for travel agencies and their corporate clients.
• Cargo Plus (Cargo Management System) Cloud-based cargo management system for freight forwarding agencies to automate their business operations, including shipment tracking, documentation management, and logistics management.
• Loyaltyx (Loyalty Management System) Fully automated loyalty management solution for Airlines and Travel GDSs to offer partner rewards programs, enabling travel businesses to implement and manage customer loyalty and rewards.
• Corporate Travel Management Solution (CTMS) Specialized booking engine and management platform for corporate travel with configurable approval workflows, travel policy management, expense tracking, conversational UI booking, gamified compliance nudges, and integrations with corporate HR, expense, and ERP systems.
• Point of Sales (POS) Travel Management All-in-one travel management software with Point of Sales functionality that allows travel agencies to manage bookings, inventory, and customer interactions from a unified interface.
• Enterprise Cloud Computing Services Enterprise cloud services providing scalable infrastructure for travel software deployment, including data backup solutions, storage management, and cloud-based hosting for Systrix travel solutions.

Quantifiable outcome

• Supporting 250 agencies across 12 countries
• +1 more outcomes

Named customers20 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core.

• AmadeuscoreTechnology or IntegrationIntegration with Amadeus GDS enables travel agencies to access flight schedules, fares, and seat availability for booking flights. The integration supports automated ticket imports into Systrix's accounting system.
• SabrecoreTechnology or IntegrationIntegration with Sabre GDS provides travel agencies access to global travel content including flights, hotels, and car rentals. Supports automated data exchange and booking capabilities.
• TravelportcoreTechnology or IntegrationIntegration with Travelport GDS enables travel agencies to access travel content from multiple suppliers through a unified platform, facilitating booking and inventory management.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sabre Corporation: Global GDS and travel technology provider. Sabre is one of Systrix's three core GDS integration partners but also competes broadly in the travel agency and TMC technology space with a much larger enterprise software portfolio.
• Amadeus: Global GDS and travel technology major. Amadeus is a core GDS partner of Systrix and also a broad incumbent offering travel agency platforms (Amadeus Selling Platform, Cytric Travel & Expense) that compete in adjacent segments.
• Travelport (now part of CWT): Global GDS and travel commerce platform. Travelport is a core GDS integration partner of Systrix and offers travel agency technology solutions, making it both a partner and a broad competitor in the travel tech space.

Emerging players

• Spotnana: Cloud-native corporate travel platform with a modern API-first architecture. Spotnana competes in the corporate travel management space where Systrix plays, with a different technology approach (open platform vs integrated suite).
• Juniper Travel Technology: Travel technology platform for OTAs, tour operators, and DMCs offering booking engines and back-office solutions. Juniper is an emerging direct peer in the travel agency software space with comparable product breadth.

Direct peers

• Cornerstone Information Systems: Travel technology provider for travel management companies and corporate travel. Cornerstone offers mid-office, reporting, and itinerary management tools that directly overlap with Systrix's STAX mid/back-office product.
• Traveltek: B2B travel technology platform providing booking engines, API connectivity, and travel content aggregation for OTAs and travel agencies. Traveltek competes in similar segments to Systrix with comparable API-first and B2B focus.
• Lemax: Cloud-based travel agency software platform serving tour operators, OTAs, and DMC agencies globally. Lemax is a direct peer offering booking engines, back-office, and supplier management with similar modular SaaS architecture to Systrix.
• Tramada Systems: Travel management software provider for TMCs and corporate travel agencies. Tramada offers mid/back-office, booking, and reporting tools directly comparable to Systrix's STAX and STBE products.

Others

• WebBeds: Global B2B travel accommodation distributor serving travel agencies and tour operators. WebBeds operates in the same ecosystem as Systrix (its customers are travel agencies), making it an adjacent channel partner and indirect competitor for hotel distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SystrixIT_ME
• YouTubeyoutube.com/@systrixit/featured
• Facebookfacebook.com/Systrix.IT
• LinkedInlinkedin.com/company/systrix-it-solutions

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Systrix IT Solutions