Sante Group
Sante Group is a nonprofit behavioral health and crisis response organization founded in 1973, serving 13 counties across Maryland and North Carolina with 24/7 mobile crisis teams, 988 hotline, outpatient mental health centers, wellness programs, and senior support services.
- Company typePrivate
- Founded1973
- HeadquartersSilver Spring, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Sante Group does
Santé Group (legally Affiliated Santé Group) is a Silver Spring, Maryland-based nonprofit behavioral health and crisis response organization founded in 1973 that operates a multi-county, integrated crisis and behavioral health platform across 13 counties in Maryland and North Carolina. The organization was originally developed to broaden the services of its sister organization, Rock Creek Foundation, and historically held the position of Maryland's largest outpatient mental health provider for over a decade. Service lines span 24/7 crisis call centers (including 988 hotline operations), mobile crisis response teams (averaging a 47-minute response time), outpatient mental health centers in Montgomery and Prince George's counties (Maryland) and Mecklenburg County (North Carolina), psychiatric recovery programs, peer-run wellness and recovery centers, senior in-home counseling, school-based interventions, crisis intervention training for law enforcement, and co-responder programs embedded with police departments. Operational scale is substantial, with 251-500 employees handling over 120,000 crisis calls and 15,000+ crisis cases annually and achieving a 98.4% call connection rate in 2025.
The underlying technology stack is relatively modest: crisis response systems, a 988 call center infrastructure, and a teletherapy platform — there is no public API, SDK, or AI-driven functionality referenced. Revenue mechanics combine government contracts (county health departments, police/sheriff agencies, awarded via competitive RFPs), third-party reimbursement (Maryland Medicaid, Medicare, private pay for outpatient services), and donations/charitable giving supporting free services for uninsured clients. The go-to-market motion is sales-led but directed at government buyers (RFP processes, county partnerships) rather than enterprise or consumer sales, complemented by direct crisis hotline access and community referral networks.
Santé operates as a designated 988 National Suicide Prevention Lifeline provider, holds CARF International accreditation, and maintains decades-long institutional relationships with county governments (20+ years in Baltimore County, 24 years in Prince George's County). Recent strategic activity has been heavily expansion-oriented, with the Central Maryland Mobile Response Team launched in May 2023 and scaled to 24/7 operations in 2024, a new Southern Maryland Mobile Crisis Team launched in March 2025, and new Peer-Run Wellness & Recovery Centers opened in Germantown and awarded in St. Mary's County. Leadership includes CEO Michelle Grigsby-Hackett and Chief of Staff Vernessa Scurry; the organization is governed by an independent board that has recently experienced the retirement of three long-tenured members (Casner, Blaker, Greenberg).
Sante Group firmographics
Firmographics- Name
- Sante Group
- Legal name
- Affiliated Santé Group
- Website
- https://thesantegroup.org
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Sante Group is a nonprofit behavioral health and crisis response organization founded in 1973, serving 13 counties across Maryland and North Carolina with 24/7 mobile crisis teams, 988 hotline, outpatient mental health centers, wellness programs, and senior support services.
- Ownership category
- akta.pro rank
Sante Group industry classification
Industry- Product category
- Behavioral Health & Crisis Response Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGACAD)
- akta.pro secondary industries
- Outpatient Mental Health & Counseling Clinics (HLAFABAC), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)
Keywords
Where Sante Group is headquartered
LocationHeadquarters
- HQ city
- Silver Spring
- HQ country
- United States
- HQ region
- North America
Offices11 records
Markets served
Sante Group business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Government Contracts: Services retained through competitive bidding process with government agencies including health departments and mental health authorities. Core revenue stream for crisis response and behavioral health services.
- Insurance Reimbursement: Services accept Maryland Medicaid, Medicare, and private pay for outpatient and psychiatric recovery services.
- Donations and Charitable Giving: Individual donations, workplace giving programs, event sponsorships (Fall Brunch), and stock donations support services for uninsured clients.
- Free Services: Crisis services provided regardless of insurance status. Many clients are uninsured and lack financial security for mental health care.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free crisis services for all |
| Subscription | Monthly | Outpatient mental health services |
| Freemium | Pay-as-you-go | Senior mental health services |
| Freemium | Pay-as-you-go | Mecklenburg County services |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Sante Group product offering
Product offeringCore offering
Santé Group is a nonprofit behavioral health organization delivering crisis response, outpatient mental health treatment, psychiatric rehabilitation, peer-led wellness programs, and senior mental health services across Maryland and North Carolina. Core services include 24/7 988 crisis hotlines, mobile crisis response teams, outpatient mental health clinics, Psychiatric Recovery Services (PRP), Wellness & Recovery Centers, Counseling in Place for seniors, teletherapy, CIT training, and co-responder programs embedded with police departments. Services are provided free of charge regardless of insurance status for crisis response, with outpatient services accepting Maryland Medicaid, Medicare, and private pay.
Product overview
Sante Group is a nonprofit behavioral health and crisis response organization offering a comprehensive suite of services as a single unified platform for mental health care delivery. The core portfolio includes Mobile Crisis Teams and 988 Crisis Hotlines providing 24/7 emergency response; Outpatient Mental Health Centers (OMHC) delivering diagnostic evaluations, therapy, and medication management; Psychiatric Recovery Services (PRP) offering long-term rehabilitation programs; and Peer-Run Wellness & Recovery Centers providing community-based support. Additional services include Senior Mental Health Services (Counseling in Place), Crisis Intervention Team (CIT) Training, Substance Use Services, School-Based Interventions, In-Home Intervention, Urgent Care Centers, Critical Incident Stress Management, Hospital/Jail Diversion Programs, and Teletherapy. Services are delivered through mobile response, in-person clinical settings, virtual platforms, and community-based wellness centers across Maryland and North Carolina.
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis Response Services Comprehensive crisis response program operating mobile crisis teams, 24/7 crisis call centers, crisis intervention training, and community crisis support across Maryland and North Carolina.
- Mobile Crisis Teams Licensed mental health clinicians and peer recovery specialists dispatched in-person to mental health, substance use, and situational crises; average response time 47 minutes.
- 988 Crisis Hotline 24/7 confidential crisis hotline service connected to the 988 national suicide prevention line; achieved a 98.4% connection rate in 2025, handling over 120,000 calls annually.
- Outpatient Mental Health Centers (OMHC) Outpatient clinics providing diagnostic evaluations, individual and group therapy, medication evaluation and management, and walk-in/teletherapy options for children, adolescents, adults, and families in Maryland and North Carolina.
- Psychiatric Recovery Services (PRP) Long-term therapy and psychiatric services for individuals with severe mental illness, including Day Programs and Community Outreach focused on daily living skills, communication, employment preparation, and community engagement.
- Wellness & Recovery Centers Peer-led drop-in community centers for individuals 18+ overcoming behavioral and mental health challenges, offering peer support groups, skill-building workshops, creative activities, and community connection.
- Senior Mental Health Services (Counseling in Place) Free in-home therapy and treatment for homebound seniors 60+ in Montgomery County, MD; services offered in English, Spanish, and other languages through interpretation, addressing depression, anxiety, grief, and other mental health challenges.
- Crisis Intervention Team (CIT) Training Training program for law enforcement, educators, and community partners on crisis intervention, de-escalation techniques, and behavioral health response, offered throughout Maryland and North Carolina.
- Substance Use Services Harm reduction, overdose support, assessment, and referral to treatment, including the Safe Station Program pairing individuals with Certified Peer Recovery Specialists via the Caroline County Sheriff's Department.
- Co-Responder Program Partnership embedding a mental health clinician within a police department to respond alongside officers to calls involving mental health concerns, substance use, and emotional distress.
- Urgent Care Centers Diagnostic evaluations and assessments for immediate care available seven days a week with walk-in and appointment options in Baltimore County, MD.
- In-Home Intervention Services Licensed clinicians providing short-term, solution-focused intervention and skills-building in-home or in community settings, with follow-up to support sustainable recovery.
- Critical Incident Stress Management (CISM) Debriefings and stress management services for individuals, groups, and communities following traumatic events or natural disasters.
- Hospital and Jail Diversion Programs Collaboration providing alternatives to emergency rooms and holding cells for individuals with mental illness and addiction disorders.
- School-Based Intervention Services Response services and crisis intervention for students and families in Cecil County (MD) and Mecklenburg County (NC) school systems.
- Teletherapy Services Virtual therapy sessions allowing clients to access care remotely, reducing barriers including transportation and stigma; clinicians report improved show rates.
Quantifiable outcome
- 98.4% connection rate for 988 callers linked with help or given resources
- +4 more outcomes
Companies that use Sante Group
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Sante Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Sante Group partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and minor.
- Rock Creek FoundationcoreSanté was originally developed as a way to broaden the services provided by its sister organization, Rock Creek Foundation. The two organizations work together with shared mission focus on behavioral health and disability services.
- Baltimore County Health DepartmentcoreBaltimore County Health Department partners with Santé for crisis response services in Baltimore County.
- Baltimore County Police DepartmentcorePolice-based mobile crisis teams pair licensed clinicians with law enforcement officers. Co-responder model for behavioral health crisis calls.
- Carroll County Health DepartmentcoreCarroll County Health Department partners with Santé for mobile crisis team and behavioral health services.
- Carroll County Sheriff's DepartmentcorePartnership with law enforcement for mobile crisis response and co-responder model services.
- Cecil County Health DepartmentcoreEastern Shore crisis response partner for behavioral health services across nine Eastern Shore counties.
- Mid-Shore Behavioral HealthcoreMid-Shore Behavioral Health is a key partner for Eastern Shore behavioral health services coordination.
- Caroline County Sheriff's DepartmentcoreSafe Station Program partnership where individuals seeking recovery from drug addiction can go to the Sheriff's Office and be paired with a Certified Peer Recovery Specialist.
- Cecil County Public SchoolscoreSchool-Based Intervention Team partnership providing crisis intervention services to students and families.
- Montgomery CountycoreWellness and Recovery Centers created in partnership with Montgomery County and the State of Maryland.
- Montgomery County GovernmentcoreMontgomery County seal displayed indicating partnership for behavioral health services.
- Prince George's County Health DepartmentcoreLong-standing partnership for outpatient mental health services and psychiatric recovery programs in Prince George's County (24 years of service).
- Prince George's County Police DepartmentcorePolice partnership for crisis response and behavioral health coordination.
- New Carrollton Police DepartmentminorPolice department partnership for community behavioral health support.
- Cornelius Police DepartmentcoreCo-Responder Program embeds a mental health clinician directly within the police department to respond alongside officers to calls involving mental health concerns, substance use, and behavioral health needs.
- AnuviaminorMecklenburg County partnership for crisis response services.
- 988 Lifeline / National Suicide Prevention LifelinecoreSanté's Eastern Shore Crisis Response is honored to be a National Suicide Prevention Lifeline provider. Organization handles 988 calls as part of national crisis system.
- CARF InternationalminorCARF accreditation displayed on website indicating international accreditation standards compliance.
- American Association of SuicidologyminorPartnership and recognition from American Association of Suicidology for suicide prevention efforts.
- St. Mary's County Health DepartmentcoreSelected Santé through competitive RFP process to open new Peer-run Wellness & Recovery Center in St. Mary's County.
- Baltimore County Crisis Response System (BCRS) PartnerscorePartnership with BCRI, BHSB (Baltimore Mental Health Systems), and Grassroots for coordinated crisis response in Central Maryland.
Scale indicators9 records
Recent moves12 records
Expansion highlights6 records
Sante Group competitors and assessment
Company assessmentDirect peers
- Compass Health: Washington state nonprofit behavioral health provider offering crisis response, outpatient, and recovery services across multiple counties. Comparable scale and operating model with county-level government contracts and crisis hotline infrastructure.
- The Harris Center for Mental Health and IDD: Large Houston-area nonprofit providing mental health, intellectual/developmental disability, and crisis services. Comparable as a multi-service nonprofit behavioral health authority with county-level government contracts and crisis response programs.
- Howard Center: Vermont-based nonprofit providing mental health, substance use, and developmental disability services with crisis response and community-based programs. Comparable mission and operating model as a community mental health center nonprofit.
- Sheppard Pratt: Maryland-based nonprofit behavioral health system offering inpatient, outpatient, crisis, and rehabilitation services across multiple locations. Highly comparable as a Maryland-headquartered nonprofit providing comprehensive mental health and crisis services with strong county partnerships.
- Vibrant Emotional Health: National nonprofit that operates the 988 Suicide & Crisis Lifeline back-end and runs NYC Well. Directly comparable as a designated 988 provider delivering crisis call center infrastructure at national scale with nonprofit mission alignment.
- Thresholds: Chicago-based nonprofit providing mental health, substance use, housing, and employment services to individuals with serious mental illness. Comparable as a comprehensive nonprofit behavioral health provider with peer-led recovery services and government contract funding.
- CenterPointe Health: Nebraska-based nonprofit providing mental health, substance use, and primary care services including crisis response and peer recovery programs. Comparable community-based nonprofit behavioral health model with government contract reliance.
- Crisis Text Line: National nonprofit providing 24/7 text-based crisis support, now operating as the 988 Crisis Text Line. Directly comparable as a nonprofit crisis response organization with high call/text volume and government/lifeline partnerships, though narrower modality.
Broad incumbents
- Magellan Health: Large managed care company specializing in behavioral health, with Magellan Healthcare managing crisis lines, behavioral health benefits, and specialty care management. Comparable as a crisis line operator and behavioral health services provider but operating as a scaled commercial MCO.
- Carelon Behavioral Health: Evernorth/Cigna-owned behavioral health managed care and care delivery organization serving commercial, Medicaid, and Medicare populations. Comparable crisis and behavioral health services but operating as a large commercial incumbent within a broader health services portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Sante Group social profiles
Digital presenceSante Group compliance and trust
Trust signalCompliance1 record
Sante Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sante Group leadership team
Management profileNumber of profiles
Profiles8 records
Sante Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sante Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sante Group
What does Sante Group do?
Santé Group is a nonprofit behavioral health organization delivering crisis response, outpatient mental health treatment, psychiatric rehabilitation, peer-led wellness programs, and senior mental health services across Maryland and North Carolina. Core services include 24/7 988 crisis hotlines, mobile crisis response teams, outpatient mental health clinics, Psychiatric Recovery Services (PRP), Wellness & Recovery Centers, Counseling in Place for seniors, teletherapy, CIT training, and co-responder programs embedded with police departments. Services are provided free of charge regardless of insurance status for crisis response, with outpatient services accepting Maryland Medicaid, Medicare, and private pay.
Is Sante Group a public or private company?
Sante Group is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Sante Group founded?
Sante Group was founded in 1973. It employs 101 to 250 people.
Where is Sante Group based?
Sante Group is headquartered in Silver Spring, United States, in the North America region.
How does Sante Group make money?
Four revenue lines are on record. Government Contracts are the primary driver. The others are insurance Reimbursement, donations and Charitable Giving and free Services.
Who are Sante Group's main competitors?
Direct peers on record are Compass Health, The Harris Center for Mental Health and IDD, Howard Center, Sheppard Pratt, Vibrant Emotional Health, Thresholds, CenterPointe Health and Crisis Text Line. Broad incumbents are Magellan Health and Carelon Behavioral Health.
Does Sante Group have an API?
No public API is recorded for Sante Group.
What industry is Sante Group in?
Sante Group's product category is Behavioral Health & Crisis Response Services. Its primary akta.pro industry code is BPAGACAD, Mental Health & Crisis Support Services, with a secondary code of HLAFABAC, Outpatient Mental Health & Counseling Clinics. Its NAICS code is 621420 and its SIC code is 8300.