Inhance

What Inhance does

Inhance Supply Chain Solutions (Pty) Ltd is a South African supply chain technology and consulting firm headquartered in Bedfordview, Johannesburg, with European offices in the Netherlands. Founded in 2010 by a group of award-winning supply chain practitioners and led by CEO Ken Osler, the company has grown to a team of approximately 130 engineers, data scientists, and developers serving 100+ enterprise clients across 25+ countries. Its customer base spans large manufacturers, retailers, and logistics providers, with named reference customers including Italtile, Twinsaver Group, Montego Pet Nutrition, Globepak (USN Group), Ceramic Industries, Kanu Equipment, Weldamax, and SPAR Group.

The core offering is an integrated supply chain technology platform comprising six products: Supply Chain Control Tower (SCCT) for end-to-end visibility and AI-driven insights; Warehouse Management System (WMS) for receiving through dispatch with reported 99.999% uptime; Transport Management System (TMS) for planning, execution, and load optimization; Yard Management System (YMS) for yard logistics automation; On-Demand Delivery Management for quick-commerce last-mile; and Sage X3 ERP implementation alongside business intelligence and document management modules. A Field Services Optimisation product and a Mobility Application for electronic proof of delivery extend the platform into field workforce and last-mile use cases. The stack integrates with SAP, Sage X3, Sage Evolution, and Microsoft Dynamics 365, deployed on AWS and Microsoft Azure infrastructure.

The business model combines four revenue streams: professional services (supply chain consulting, process re-engineering, manufacturing modelling), managed services (4PL outsourced services with no owned 3PL assets, enabling independent management of multiple logistics providers), subscription/recurring software (SaaS supply chain analytics and proprietary platform licensing), and ERP implementation services. Pricing is custom and quote-based, with multi-year enterprise contracts. The firm operates a direct enterprise field sales motion targeting large manufacturers, retailers, and logistics companies in South Africa and selected international markets, supported by B-BBEE Level 2 certification that enables procurement preference and client spend recognition. In 2024, the company won Platinum at the Logistics Achiever Awards and dual recognition at the Africa Supply Chain Excellence Awards, primarily for its Twinsaver and Italtile engagements.

Name

Inhance

Legal name

Inhance Supply Chain Solutions (Pty) Ltd

Website

https://inhancesc.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Inhance Supply Chain Solutions is a South African supply chain technology and consulting firm serving enterprise manufacturers, retailers, and logistics providers across 25+ countries with an integrated WMS/TMS/YMS/Control Tower platform and 4PL outsourced services.

Ownership category

akta.pro rank

Product category

Supply Chain Management Software

NAICS

Process, Physical Distribution, and Logistics Consulting Services (541614)

akta.pro primary industry

Supply Chain & Warehouse Automation (Smart Logistics) (IMAIAMAJ)

akta.pro secondary industries

Fulfillment Technology & Warehouse Management Systems (WMS) (CRAFAMAB), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Slotting, Wave/Batch Planning & Release-to-Warehouse (TLAEACAI)

Keywords

• Supply chain technology
• Warehouse management software
• Transport management systems
• Supply chain consulting
• Fourth-party logistics

Headquarters

HQ city

Bedfordview

HQ country

South Africa

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Consulting Services: Supply chain consulting, process re-engineering, manufacturing modelling, and business process optimization services provided by expert consultants.
2. 4PL/Outsourced Services: Turnkey fourth-party logistics services as an independent provider. Includes outsourced transportation planning, warehousing consulting, control tower visibility, and payment agent solutions. B-BBEE Level 2 spend recognition offered.
3. Software Implementation: Implementation of proprietary WMS, TMS, YMS, and Control Tower solutions. SaaS supply chain analytics with real-time dashboards and alerting capabilities.
4. ERP Implementation Services: Sage X3 ERP implementation and support services including business process consulting, system configuration, and user training.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Inhance provides a unified supply chain technology platform comprising proprietary Warehouse Management System (WMS), Transport Management System (TMS), Yard Management System (YMS), Supply Chain Control Tower, and On-Demand Delivery Management solutions, alongside Sage X3 ERP implementation services. The company also delivers supply chain consulting, 4PL outsourced services, process re-engineering, manufacturing modelling, and field services optimization to enterprise manufacturers, retailers, and logistics providers across South Africa and 25+ countries.

Product overview

Inhance offers a unified supply chain technology platform with six core products: Supply Chain Control Tower (SCCT), Transport Management System (TMS), Warehouse Management System (WMS), On-Demand Management System, and Yard Management System (YMS). These integrate with business systems including SAGE X3 ERP, Business Intelligence Reporting, Document Management, and Business Process Optimisation. The company also provides consulting services including 4PL Outsourced Services, Process Re-Engineering, Manufacturing Modelling, and Field Services Optimisation. A companion Mobility Application extends the TMS and WMS capabilities to field operations. The architecture follows a platform-plus-modules approach where SCCT serves as the central visibility layer, with TMS, WMS, YMS, and On-Demand handling execution across transportation, warehousing, yard, and last-mile delivery respectively.

Differentiator

Problem solved

Functional benefit

Brands

• Supply Chain Control Tower (SCCT): End-to-end supply chain visibility solution providing real-time data insights and enhanced decision-making.
• Warehouse Management System (WMS)
• Transport Management System (TMS)
• Yard Management System (YMS)
• On-Demand Management System
• Sage X3 ERP Solutions
• SAGE Products

Products and services

• Supply Chain Control Tower (SCCT) End-to-end supply chain visibility platform providing real-time data insights, AI-driven analytics, autonomous response capabilities, dashboards, alerting, and KPI monitoring for proactive supply chain management. Designed for enterprise supply chain leaders.
• Transport Management System (TMS) Comprehensive transport planning, execution, and optimization solution with dynamic routing, load optimization solvers, and real-time fleet visibility for manufacturers, retailers, and distributors.
• Warehouse Management System (WMS) Cloud-based warehouse management covering receiving, put-away, planning, picking, checking, and dispatch, featuring advanced inventory management, order fulfillment, automation workflows, and 99.999% uptime.
• Yard Management System (YMS) Real-time yard visibility and automation solution for enhanced operational control and efficiency within yard logistics operations.
• On-Demand Management System Automated routing and real-time tracking solution for quick commerce and last-mile delivery operations, enabling timely and accurate order fulfillment.
• Sage X3 ERP Solutions Comprehensive enterprise ERP solution for financial management, sales, customer service, distribution, inventory, manufacturing, and business intelligence, implemented by Inhance as a certified Sage partner for clients operating across multiple markets and currencies.
• 4PL Outsourced Services Turnkey fourth-party logistics service providing independent management of multiple service providers for enhanced efficiency, without 3PL asset links. Includes outsourced transportation planning, warehousing consulting, control tower visibility, and payment agent solutions. B-BBEE Level 2 spend recognition available.
• Process Re-Engineering Industrial engineering service to re-engineer processes and drive bottom-line improvements using supply chain maturity assessment, benchmarking, and management tools such as six sigma.
• Manufacturing Modelling Simulation models and process improvement services for manufacturing, including bottleneck identification, strategy development, contingency planning, and continuous monitoring.
• Field Services Optimisation Solution for managing field technician scheduling, automated job planning, routing, and real-time operations using AI and machine learning for automated repair job planning.

Quantifiable outcome

• Logistics costs reduced from 12.8% to 10% of sales (R37 million savings)
• +7 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• Twinsaver GroupcoreStrategic or Co-development Partner · 1 January 2024Strategic 4PL partnership where Inhance provides comprehensive supply chain transformation including WMS, TMS, and Supply Chain Control Tower. Achieved R37 million in logistics cost savings and won Platinum at 2024 Logistics Achiever Awards.
• SPAR Group (SkyNet)coreTechnology or Integration · 1 January 2023Inhance provides technology platform powering SPAR2U green delivery fleet. Partnership involves replacement of 65 traditional delivery bikes with electric vehicles, eliminating 212.4 tons of carbon emissions annually.
• Italtile LimitedcoreStrategic or Co-development Partner · 1 January 2017Long-standing partnership since 2017 delivering integrated Supply Chain Control Tower, TMS, YMS, and Last Mile Delivery solutions. Enabled >80% increase in system-wide turnover and 20%+ transport cost savings.
• Sage (Sage X3)coreTechnology or IntegrationCertified Sage X3 implementation partner providing ERP consulting and deployment services. Implements Sage X3 for clients like Kanu Equipment across multiple countries and currencies.
• SAPcoreTechnology or IntegrationIntegration partnership for Supply Chain Control Tower with SAP systems. Implemented at Italtile for real-time data visibility.
• USN Group (Globepak)coreStrategic or Co-development PartnerWMS implementation partnership with Globepak achieving 98% pick accuracy, 25% operational efficiency boost, and 99.99% uptime.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• E2open: E2open delivers a supply chain platform spanning TMS, WMS, demand planning, and global trade management — directly comparable to Inhance's multi-product supply chain technology approach for large enterprise customers.
• Kinaxis: Kinaxis provides concurrent supply chain planning with a control-tower-style visibility layer for manufacturers and retailers. Comparable to Inhance's SCCT and supply chain consulting practice focused on enterprise manufacturers.
• o9 Solutions: o9 Solutions provides an AI-powered integrated business planning platform with control-tower capabilities for enterprise supply chains. Comparable to Inhance's SCCT and supply chain planning consulting focus.
• Blue Yonder: Blue Yonder (formerly JDA Software) offers end-to-end supply chain planning and execution software, including WMS, TMS, and control-tower functionality. Its platform breadth and AI-driven planning directly overlap with Inhance's supply chain technology suite.
• Manhattan Associates: Manhattan Associates provides a leading supply chain commerce platform with WMS, TMS, and yard/visibility capabilities — directly comparable to Inhance's WMS/TMS/YMS/SCCT stack. It serves enterprise retail and manufacturing customers globally, the same verticals Inhance targets.

Broad incumbents

• SAP: SAP's S/4HANA and SAP IWM/TM modules compete with Inhance's ERP, WMS and TMS offerings, and Inhance already integrates with SAP at clients like Italtile. SAP is the dominant broad incumbent in enterprise SCM.
• Oracle: Oracle's Fusion Cloud SCM, WMS, and TMS compete directly with Inhance's supply chain technology suite as part of a broader enterprise cloud portfolio aimed at large manufacturers and retailers.
• Körber Supply Chain: Körber offers a broad WMS, TMS, and supply chain software portfolio plus implementation services. Overlaps with Inhance on WMS/TMS but operates at significantly greater scale across multiple regions.

Emerging players

• ToolsGroup: ToolsGroup provides AI-driven supply chain planning and optimization software, comparable to Inhance's SCCT analytics and supply chain consulting practice, though smaller and more focused on planning versus execution.
• Logiwa: Logiwa offers a cloud-native WMS and fulfillment platform, partially overlapping with Inhance's WMS and on-demand delivery capabilities. Smaller and more niche than Inhance's full-suite offering but a relevant emerging competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@InhanceSupplyChainSolutions
• LinkedInlinkedin.com/company/inhance-supply-chain-solutions
• Facebookfacebook.com/inhancesc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inhance