SKYBOX
SKYBOX is a cross-border ecommerce facilitator founded in 1991 that provides physical addresses in Miami and London, enabling consumers in 220+ countries to shop US and European retailers and consolidate international shipments at average 20% lower shipping cost.
- Company typePrivate
- Founded1991
- HeadquartersDoral, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What SKYBOX does
SKYBOX is a cross-border ecommerce facilitator founded in 1991 and headquartered in Doral, Florida (Miami area). The company provides physical addresses in Miami (USA) and London (Europe) that enable consumers in 220+ countries to shop US and European online retailers that do not otherwise accept international orders. Its platform supports package consolidation — combining multiple purchases into a single international shipment — yielding shipping rates that average 20% cheaper than international couriers, with delivery times of 4–7 business days from Miami arrival to destination. The company serves 285,000+ registered members and reports 10M+ packages delivered cumulatively, with claimed 50% YoY growth for 8 consecutive years.
The core technology is a self-serve digital platform with proprietary features including an exclusive Video Tracking System (streaming of package receipt and processing), a Guaranteed Price Calculator providing pre-shipment cost transparency, a Pre-alert system for accelerated processing, and a shopping concierge ("SkyBOX Shops for You") that purchases on behalf of customers with all-inclusive quotes. The company owns logistics infrastructure at Miami International Airport and operates through six wholly-owned subsidiaries: SkyNet (courier), Skyworld Air Cargo (air cargo), Allcarrier (logistics), SkyBOX Checkout (payment processing), Professional Aviation Management (aviation subcontracting), and HoldAllMail Inc. (mail holding).
SKYBOX generates revenue through annual membership subscriptions, per-shipment international shipping charges, customs and duties handling fees, concierge purchasing commissions, and a Hold All Mail subscription ($220/year). Distribution is direct-to-consumer via the website and native iOS/Android apps, supplemented by promotional partnerships with Latin American portals, banks (Visa, Santander), and logistics providers (DHL, eBay, PayPal). The company is privately held by entrepreneur Paul V. Gartlan (CEO & President) following a 2007 acquisition through PVG Group, with no external venture or private equity funding evidenced.
SKYBOX firmographics
Firmographics- Name
- SKYBOX
- Legal name
- SKYBOX SERVICES, CORP.
- Website
- https://skybox.net
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SKYBOX is a cross-border ecommerce facilitator founded in 1991 that provides physical addresses in Miami and London, enabling consumers in 220+ countries to shop US and European retailers and consolidate international shipments at average 20% lower shipping cost.
- Ownership category
- akta.pro rank
SKYBOX industry classification
Industry- Product category
- Cross-border parcel forwarding
- NAICS
- Support Activities for Air Transportation (4881), Nonscheduled Chartered Freight Air Transportation (481212), Couriers and Messengers (492)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Air Transportation, Nonscheduled (4522), Air Courier Services (4513)
- akta.pro primary industry
- Air Freight Brokerage (TLADAMAE)
- akta.pro secondary industry
- Charter Air Freight Forwarding (Full/Part Charter, ACMI Brokerage) (TLACAAAC)
Keywords
Where SKYBOX is headquartered
LocationHeadquarters
- HQ city
- Doral
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
SKYBOX business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Annual Membership Fees: Annual subscription fees for SkyBOX address services, varying by plan and partner. Includes the right to use SkyBOX addresses in Miami and London for receiving packages and correspondence.
- International Shipping Charges: Per-shipment charges for international delivery from USA/Europe to 220+ countries. Rates are weight-based with dimensional weight surcharges for bulky packages. Consolidation option reduces per-shipment costs by combining multiple packages into one.
- Customs and Duties Handling: Fees charged for customs clearance and import duty management on behalf of customers, processed through their credit card or locally in destination country.
- SkyBOX Shops for You (Concierge Purchasing): Shopping concierge service where SkyBOX purchases items on behalf of customers. Includes all expenses (domestic freight, customs, insurance, international freight) in the quoted price. Supports local payment methods including credit cards, local cards, and bank slips in select countries.
- Hold All Mail Service: Annual subscription ($220/year) for mail reception, secure storage, and forwarding services at a US address. Document destruction available for $18 per request. Volume-based storage limits apply.
- SkyBOX Rewards Redemption: Points earned on every dollar spent (membership, freight, customs) can be redeemed as SkyBOX Gift Cards for future shipment payments or annual membership fees.
- Insurance and Guarantee Fees: Included in shipment charges. Covers loss or damage up to $100 per shipment ($500 for jewelry and precious stones). Customers are responsible for additional coverage beyond these limits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Annual Membership — varies by partner plan |
| Subscription | Annual | Hold All Mail — $220/year |
| Usage-based | Pay-as-you-go | Shipping — Destination-based weight rates |
| Other | Pay-as-you-go | SkyBOX Rewards — points per dollar spent |
| Transaction based/ take rate | Pay-as-you-go | SkyBOX Shops for You — all-inclusive quotation |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
SKYBOX product offering
Product offeringCore offering
SKYBOX provides physical mailing addresses in Miami (USA) and London (Europe) that enable international consumers to purchase from US and European online retailers that do not ship internationally. The company receives packages at these addresses, consolidates multiple purchases into a single international shipment, handles customs clearance on behalf of the customer, and delivers to 220+ countries. Complementary services include a shopping concierge ("Shops for You") and a mail-holding service for international private banking clients.
Differentiator
Problem solved
Functional benefit
Brands
- SkyBOX Shops for You: Shopping concierge service where customers select products and receive a quote including all expenses (domestic freight, customs, insurance, international freight) with no surprises.
- SkyBOX Rewards
- SkyBOX Hold All Mail
- SkyBOX Checkout
Products and services
- SKYBOX Cross-Border Shopping Service Core SKYBOX service providing registered members with a personal US address (Miami) and European address (London). Members shop at any US or European online retailer, route deliveries to their SKYBOX address, consolidate multiple packages into a single shipment, and have SKYBOX handle international forwarding and customs. Includes video tracking, a guaranteed price calculator, pre-alert system, and 100% shipment guarantee.
- SKYBOX Shops for You (Shopping Concierge) Custom purchase program in which SKYBOX buys on behalf of the customer across multiple US or European stores using a single order. Customers receive an upfront all-inclusive quote covering domestic freight, customs, insurance, and international freight to the door, with no additional charges after approval. Supports local payment methods including bank slips and local-currency cards in select countries such as Brazil and Venezuela.
- Hold All Mail Service Annual subscription mail reception and secure storage service ($220/year) at a US address. Mail and correspondence are received and held for up to one year, with flexible periodic forwarding or facility pick-up (free). Document destruction available for $18 per request. Targets international private banking clients who prefer confidential receipt of financial correspondence.
- SKYBOX Mobile Apps Native iOS and Android apps that allow SKYBOX members to manage their account, pre-alert incoming packages, configure consolidation and shipping preferences, and track shipments from mobile devices.
Quantifiable outcome
- Average 20% cheaper shipping than international couriers
- +3 more outcomes
Companies that use SKYBOX
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
SKYBOX technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
SKYBOX partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor.
- VisaminorVisa is listed as a business partner within SkyBOX's portfolio of promotional partners. The partnership provides payment processing infrastructure and likely joint promotional activities to drive cross-border shopping among Visa cardholders in Latin America.
- eBayminoreBay is listed as a business partner within SkyBOX's portfolio. SkyBOX enables international eBay buyers to purchase from US sellers by providing a US shipping address and handling international delivery.
- SantanderminorSantander is listed as a business partner within SkyBOX's promotional partner portfolio. The partnership likely involves co-marketing to Latin American banking customers, leveraging Santander's retail banking presence in the region.
- GoogleminorGoogle is listed as a business partner. SkyBOX is listed on the Google Play Store with its official app, and Google likely provides digital advertising and cloud infrastructure support.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
SKYBOX competitors and assessment
Company assessmentDirect peers
- Shipito: Package forwarding service offering US addresses, consolidation, and international shipping with similar pricing tiers and customs handling — directly competes with SkyBOX for cross-border shoppers.
- USGoBuy: US-based package forwarding provider offering consolidation, repackaging, and international shipping to 200+ countries — overlaps substantially with SkyBOX's customer use cases.
- Stackry: Parcel forwarding platform providing US address, consolidation, and international shipping — closely comparable business model targeting the same international consumer segment.
- Forward2Me: UK-based parcel forwarding service providing a British address for shoppers wanting access to UK and EU retailers — competes for the same London-hub use case that SkyBOX offers.
- Borderlinx: Cross-border shopping facilitator (now part of UPS) offering international shipping and customs handling — historically a direct SkyBOX competitor and an example of logistics incumbents acquiring into this category.
- Reship: Package forwarding service aggregating multiple carriers for international shipping — competes in the same consumer cross-border segment with similar pricing per pound.
- MyUS.com: Direct US-based cross-border parcel forwarder offering US address services, package consolidation, and international shipping — the closest analogue to SkyBOX's core Miami-address model.
- comGateway: Cross-border parcel forwarder with US tax-free address in Oregon and Singapore hub — competes for Asia-Pacific shoppers using a model comparable to SkyBOX's Miami + London dual-hub approach.
Broad incumbents
- Aramex: Global logistics and express delivery incumbent operating in the Middle East, Asia, and emerging markets — overlaps with SkyBOX's international last-mile execution and customs clearance capabilities.
- Pitney Bowes (Borderfree): Acquired Borderfree to offer cross-border ecommerce logistics and checkout for retailers — represents the incumbent-driven disintermediation risk SkyBOX faces as more merchants ship internationally directly.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SKYBOX social profiles
Digital presenceSKYBOX financial estimates
Financial estimateRevenue estimate
Valuation estimate
SKYBOX leadership team
Management profileNumber of profiles
Profiles1 record
SKYBOX subsidiaries and ownership
Company hierarchySubsidiaries6 records
SKYBOX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SKYBOX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SKYBOX
What does SKYBOX do?
SKYBOX provides physical mailing addresses in Miami (USA) and London (Europe) that enable international consumers to purchase from US and European online retailers that do not ship internationally. The company receives packages at these addresses, consolidates multiple purchases into a single international shipment, handles customs clearance on behalf of the customer, and delivers to 220+ countries. Complementary services include a shopping concierge ("Shops for You") and a mail-holding service for international private banking clients.
Is SKYBOX a public or private company?
SKYBOX is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SKYBOX founded?
SKYBOX was founded in 1991. It employs 51 to 100 people.
Where is SKYBOX based?
SKYBOX is headquartered in Doral, United States, in the North America region.
How does SKYBOX make money?
Seven revenue lines are on record. Annual Membership Fees are the primary driver. The others are international Shipping Charges, customs and Duties Handling, skyBOX Shops for You (Concierge Purchasing), hold All Mail Service, skyBOX Rewards Redemption and insurance and Guarantee Fees.
Who are SKYBOX's main competitors?
Direct peers on record are Shipito, USGoBuy, Stackry, Forward2Me, Borderlinx, Reship, MyUS.com and comGateway. Broad incumbents are Aramex and Pitney Bowes (Borderfree).
Does SKYBOX have an API?
No public API is recorded for SKYBOX.
What industry is SKYBOX in?
SKYBOX's product category is Cross-border parcel forwarding. Its primary akta.pro industry code is TLADAMAE, Air Freight Brokerage, with a secondary code of TLACAAAC, Charter Air Freight Forwarding (Full/Part Charter, ACMI Brokerage). Its NAICS code is 4881 and its SIC code is 4731.