Epsilon Telecommunications

Name

Epsilon Telecommunications

Legal name

Epsilon Telecommunications

Website

https://epsilontel.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Telecommunications Network Connectivity Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Satellite Telecommunications (517410), All Other Telecommunications (517810)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)

akta.pro secondary industries

Internet Exchange Points (IXPs) & Peering Services (HDABALAC), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Edge Networking & SD-WAN/uCPE for Edge Sites (HDABAOAE), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)

Keywords

• Global connectivity services
• Network-as-a-service platform
• Cloud connectivity solutions
• Software-defined networking
• Managed SD-WAN services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Connectivity Services: Recurring revenue from managed network services including IP VPN, SD-WAN, Ethernet, Dedicated Internet Access, and wavelength services. Typically sold with 12-36 month contract terms with flexible bandwidth scaling.
2. Cloud Connectivity: Revenue from private Ethernet connections to cloud service providers (AWS, Azure, Google Cloud, etc.) with on-demand provisioning through Infiny platform. Bandwidth-based pricing with month-to-month or contract options.
3. Colocation Services: Facility-based services providing secure rack space and interconnection in Singapore, South Korea, London, New York, and Hong Kong data centres.
4. Voice and SMS Services: Global SIP trunking, inbound numbers, toll-free services, and bulk SMS messaging across 150+ countries with consumption-based or subscription models.
5. Cellular Access Services: Cellular backup and primary connectivity services using 4G/5G with subscription-based pricing and 12-month minimum commitment.
6. Professional Services: Implementation, migration, and change management services for network deployments, sold as one-time or project-based engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Epsilon Telecommunications is a global software-defined network provider that delivers outsourced connectivity solutions to communications and cloud ecosystems. It offers on-demand global connectivity services—including data centre interconnect, IP VPN, SD-WAN, Ethernet, wavelength, cloud connect, remote peering, colocation, and voice/SMS—orchestrated through its proprietary Infiny Network-as-a-Service (NaaS) platform. The company serves carriers, managed service providers, data centre operators, and large enterprises with coverage in 150+ countries and 500+ Points of Presence.

Product overview

Epsilon Telecommunications is a global software-defined network provider offering a comprehensive suite of connectivity and communication solutions orchestrated through its award-winning Network-as-a-Service (NaaS) platform called Infiny. The product portfolio is organized as a platform-plus-services architecture: Infiny serves as the central orchestration layer enabling on-demand provisioning, real-time network visibility, and self-service management of all connectivity services. The core network services include Data Centre Interconnect (DCI), IP VPN, SD-WAN, Ethernet Services, Wavelength Service, Dedicated Internet Access (DIA), Cellular Access, Last Mile Ethernet, Remote Peering, and Colocation. Cloud connectivity is addressed through Cloud Connect (Layer 2), Cloud Routing (Layer 3), and Cloud Networking (multi-cloud orchestration). Security offerings include SASE (combining SD-WAN with SWG, CASB, ZTNA, and FWaaS). Voice and SMS services provide global SIP trunking, inbound numbers, and Microsoft Teams Direct Routing. Additional services include Managed CPE, Satellite Communication, IP Transit, and Microsoft Azure Peering Service. The company provides MEF-certified Ethernet connectivity and was awarded Frost & Sullivan's 2023 Company of the Year Award in global data center connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• Infiny: Award-winning Network-as-a-Service (NaaS) platform that enables on-demand connectivity provisioning to cloud providers, Internet Exchanges, and data centres.

Products and services

• Infiny NaaS Platform Award-winning Network-as-a-Service (NaaS) platform that provides on-demand provisioning and management of global connectivity services, including cloud connectivity, data centre interconnect, remote peering, and global inbound numbers, with real-time network visibility and self-service provisioning.
• Data Centre Interconnect (DCI)

Quantifiable outcome

• Net Promoter Score of 57, significantly above industry standards
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability5 records

Feature5 records

Partnerships

19 partnerships are on record, tiered core and major.

• DE-CIXcoreStrategic or Co-development PartnerDE-CIX promoted Epsilon to Premium Reseller Partner within the DE-CIX R3 Partner Program, strengthening joint capabilities across the Asia-Pacific region for internet exchange peering services.
• AWS (Amazon Web Services)coreTechnology or IntegrationDirect cloud connectivity through AWS Direct Connect, enabling private dedicated connections to AWS cloud services for optimized performance and security.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure ExpressRoute partner providing private dedicated connections to Azure cloud with Microsoft Azure Peering Service (MAPS) capabilities.
• Google CloudcoreTechnology or IntegrationDirect private connectivity to Google Cloud for enterprise customers requiring dedicated cloud access.
• Alibaba CloudcoreTechnology or IntegrationExpress Connect partner enabling private dedicated connections to Alibaba Cloud services in Asia-Pacific.
• Aruba Networks (HPE)coreTechnology or IntegrationSD-WAN technology partnership with Aruba EdgeConnect, providing unified platform for firewall, routing, WAN optimization, segmentation, and application visibility.
• Cisco MerakimajorTechnology or IntegrationSD-WAN partnership offering simplified management for security, networking, and app control with comprehensive security including stateful firewall.
• Cato NetworkscoreTechnology or IntegrationSASE partnership providing next-generation secure networking architecture minimizing legacy IT complexity. Cato's SSE 360 connects enterprise locations, users, applications, and clouds.
• ZscalermajorTechnology or IntegrationSASE partnership with Zscaler, recognized global leader in zero trust and security solutions. Zscaler positioned as Leader in Gartner's Magic Quadrant for Security Service Edge.
• KT SatcoreStrategic or Co-development PartnerSatellite services partnership leveraging KT Sat's 5 operational satellites covering 60% of Earth's population with teleport infrastructure in Korea, Singapore, and Germany.
• IBM CloudmajorTechnology or IntegrationIBM Cloud Direct Link partner for private dedicated connections to IBM Cloud services.
• Oracle CloudmajorTechnology or IntegrationOracle Cloud FastConnect partner providing private dedicated connections to Oracle Cloud Infrastructure.
• Tencent CloudmajorTechnology or IntegrationDirect private connectivity to Tencent Cloud services for enterprise customers in Asia-Pacific.
• AMS-IXmajorTechnology or IntegrationInternet exchange partner for remote peering services, enabling access to AMS-IX peering members globally.
• LINX (London Internet Exchange)majorTechnology or IntegrationInternet exchange partner for remote peering, providing access to LINX peering members from any global location.
• EquinixcoreTechnology or IntegrationEquinix IX partner and data centre provider, enabling interconnection at Equinix facilities globally.
• FortinetmajorTechnology or IntegrationSD-WAN partnership with Fortinet Secure, converging networking and security into a single intelligent platform.
• Naver CloudmajorTechnology or IntegrationDirect connectivity to Naver Cloud services for enterprise customers in Korea and Asia-Pacific.
• TelehousemajorChannel Partner/ Reseller/ DistributorCo-hosting and networking partnership with Telehouse for joint events and connectivity solutions.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aryaka Networks: Managed SD-WAN and SASE provider with a global private backbone; directly comparable to Epsilon's managed SD-WAN/SASE portfolio and target enterprise buyer profile.
• Equinix: Global colocation and interconnection leader; a direct competitor across data centre interconnect, remote peering (Equinix IX), and cloud connectivity. Epsilon partners with Equinix for facility access while competing for similar carrier and enterprise customers.
• Console Connect (PCCW Global): PCCW Global's software-defined interconnection platform offering on-demand connectivity to clouds, partners, and data centres; a direct competitor to Infiny in APAC-heavy global NaaS.
• Megaport: Network-as-a-Service provider offering on-demand connectivity to leading clouds and data centres globally. Closely comparable to Epsilon's Infiny platform in product model and target customer (carriers, enterprises, MSPs requiring elastic cloud connectivity).
• Colt Technology Services: Global telecommunications provider of Ethernet, wavelength, SD-WAN, and cloud connectivity for enterprises and carriers; closely comparable to Epsilon's core wholesale/enterprise connectivity portfolio.
• Zenlayer: Global edge cloud and networking provider with on-demand cloud connectivity, SD-WAN, and colocation services; directly comparable in NaaS-style offerings especially in emerging APAC and EMEA markets.
• Telia International Carrier: Wholesale/IP transit and Ethernet services provider serving carriers, content providers, and enterprises globally. Directly comparable to Epsilon's wholesale and IP transit streams.

Broad incumbents

• NTT Communications: Global tier-1 carrier offering enterprise networking, cloud connectivity, and colocation; competes with Epsilon especially across APAC and US enterprise customers as a broader incumbent.
• Lumen Technologies: Large US incumbent carrier offering global wavelength, Ethernet, UCaaS, and managed services. Overlaps with Epsilon across wholesale connectivity and enterprise WAN, but at much greater scale and with broader portfolio.

Emerging players

• PacketFabric: Software-defined interconnection platform for data centre and cloud connectivity; a closely comparable NaaS counterpart to Infiny, though with more focused North American footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/epsilontel
• YouTubeyoutube.com/channel/UCEJphXCzlkcWbuAZapGG8YA
• Facebookfacebook.com/epsilontel
• LinkedInlinkedin.com/company/epsilontel

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epsilon Telecommunications