WOW! Business

What WOW! Business does

WOW! Business is the business-services arm of WOW!, a privately held U.S. broadband and telecommunications operator providing connectivity and communications services to small, mid-market, and enterprise customers across seven states — Michigan, Georgia, Florida, South Carolina, Kentucky, Alabama, and Tennessee. The company sells through dedicated regional sales representatives and an inside-sales/web funnel, with horizontal segmentation across business size tiers rather than industry verticals. Its portfolio centers on high-speed Business Internet (60 Mbps to 1 Gbps over hybrid fiber-coax), premium Fiber Internet with symmetrical speeds up to 10 Gbps, Dedicated Internet Access, Hosted VoIP (with Poly hardware and a CommPortal management interface), 4G LTE Wireless Internet Backup (Cradlepoint E100), Whole-Business WiFi (eero mesh), Business TV, and carrier-neutral Data Center and Colocation with PCI DSS, HIPAA, and SSAE Type II certifications.

The underlying technology stack is a 40,000+ mile owned fiber and hybrid fiber-coax network leveraging Passive Optical Network architecture with Dense Wavelength Division Multiplexing (DWDM) for scalable capacity, supporting Ethernet transport with 99.9% uptime SLAs and claimed 99.99% fiber availability for the January–March 2026 period. Colocation facilities connect to 20+ fiber-based carriers and 150+ on-net networks, and 24/7 US-based technical support with price-lock guarantees differentiates the service offering. The business employs 1,000+ people and contracts on 1-year terms with annual billing, offering tiered pricing anchored at $65.99/mo (300 Mbps) and $70.99/mo (1.2 Gbps), plus a $10/mo bundle discount for adding phone service. Marketing is driven by content/SEO, social (Facebook, Twitter, LinkedIn), and direct outreach through consultative sales representatives.

Name

WOW! Business

Website

https://wowforbusiness.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

WOW! Business is a regional U.S. broadband and telecommunications provider delivering business internet, fiber, Hosted VoIP, data center colocation, and managed connectivity services to small, mid-market, and enterprise customers across seven southeastern and midwestern states on owned fiber infrastructure.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Telecommunications (517), All Other Telecommunications (5178), All Other Telecommunications (51781), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)

akta.pro secondary industries

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB), Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Business internet services
• Fiber optic connectivity
• Hosted VoIP solutions
• Data center colocation
• Dedicated internet access

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Business Internet Services: Monthly recurring subscription for high-speed internet connectivity ranging from 60 Mbps to 10 Gbps, including fiber, cable, DSL, and dedicated internet access options with various speed tiers and service level agreements
2. Hosted VoIP Services: Cloud-based phone system with professional and basic seat options, offering advanced features, unlimited long distance, and unified messaging for multi-year agreement terms
3. Data Center and Colocation: Rental services for private cages (10'x10' and custom sizes), locked/shared cabinets, power provisioning (AC/DC with UPS circuits), and connectivity with 20+ fiber-based carriers
4. Ethernet Transport: Business-grade ethernet connectivity with 99.9% uptime guarantee and premier customer service for enterprise network requirements
5. Business TV Services: Cable television services for business locations as part of bundled service offerings

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

WOW! Business provides high-speed business internet, fiber optic connectivity (up to 10 Gbps symmetrical), Hosted VoIP, Dedicated Internet Access, Wireless Internet Backup, Whole-Business WiFi, and Data Center Colocation services to small, mid-market, and enterprise customers across seven U.S. states. Services are delivered over the company's owned 40,000+ mile fiber and hybrid fiber-coax network with 99.9% to 99.99% reliability, 24/7 U.S.-based technical support, and consultative sales-led account management.

Product overview

WOW! Business offers a unified portfolio of connectivity and communications services for businesses. The core offering is Business Internet (60 Mbps to 1 Gbps) built on hybrid fiber-coax network infrastructure, with Fiber Internet as the premium tier delivering symmetrical speeds up to 10 Gbps. Add-on modules include Hosted VoIP for cloud-based phone service, Dedicated Internet Access for private dedicated connections, Wireless Internet Backup for 4G LTE failover, Whole-Business WiFi powered by eero mesh technology, and Data Center and Colocation services for on-site computing infrastructure. These products integrate with each other, allowing customers to bundle internet with voice services and customize solutions with multiple add-ons for a complete business connectivity package.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Internet High-speed business internet service with multiple speed tiers ranging from 60 Mbps to 1 Gbps, offering reliable connectivity, advanced security, and 24/7 dedicated support for businesses of all sizes.
• Fiber Internet Premium fiber-optic internet with symmetrical upload and download speeds up to 10 Gbps, featuring low latency, high bandwidth capacity, and scalability for cloud computing, video conferencing, and real-time data processing.
• Hosted VoIP Cloud-based Voice over Internet Protocol phone system enabling business phone access from any location with internet, featuring voicemail-to-email, auto attendant, click-to-dial, and mobile app support. Available in Professional and Basic seat tiers.
• Data Center and Colocation Secure data center facilities offering server space, power management, and carrier-neutral connectivity with 20+ fiber-based carriers and over 150 networks. Includes private cages, locked cabinets, diverse UPS circuits, and 24/7 NOC monitoring.
• Dedicated Internet Access (DIA) Private internet connection delivering dedicated bandwidth speeds up to 10 Gbps with unmatched security and performance. Includes always-on connectivity and flexible configuration management for business-critical operations.
• Wireless Internet Backup 4G LTE failover solution providing automatic backup connectivity during primary internet outages, featuring dual SIM cards, load balancing, and optional battery backup for up to 8-16 hours during power loss.
• Whole-Business WiFi Mesh WiFi network solution powered by eero for comprehensive wireless coverage across entire business locations. Supports hundreds of devices with steady video conferencing and built-in threat protection, with optional eero Secure+ security enhancement.

Quantifiable outcome

• 99.9% network reliability for business internet
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• eerocoreTechnology or Integrationeero provides mesh WiFi technology for WOW! Business Whole-Business WiFi solution, offering complete wireless coverage with built-in protection. The solution includes eero Secure+ security add-on for enhanced threat protection.
• PolycoreTechnology or IntegrationPoly (formerly Plantronics) provides business phone hardware for WOW! Hosted VoIP services. WOW! provides and installs Poly phones and supports Bring Your Own Phone (BYOP) for existing Poly devices.
• CradlepointcoreTechnology or IntegrationCradlepoint E100 router powers WOW! Business Wireless Internet Backup solution, providing secure, reliable LTE connections with dual SIM cards, load balancing, and VPN support for business continuity.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Comcast Business: Business services arm of Comcast, offering fiber, coax broadband, VoIP, and managed services. Direct overlap across SMB and enterprise segments in overlapping markets and a primary competitor in WOW! Business's 7-state footprint.
• Spectrum Business (Charter Communications): Charter's commercial services division delivers broadband, fiber, voice, and managed connectivity. Competes head-to-head with WOW! Business for SMB and mid-market customers across the Southeast and Midwest.
• AT&T Business: Enterprise and SMB telecom unit of AT&T providing fiber, DIA, Ethernet, VoIP, and managed services. The most direct large-scale competitor in WOW!'s southeastern footprint, particularly for enterprise and multi-location customers.
• Lumen Technologies (CenturyLink): Major fiber-based carrier offering DIA, Ethernet, wavelength, and UCaaS to enterprise and mid-market. Directly competes in long-haul, Ethernet, and enterprise transport layers where WOW! Business also operates.
• Verizon Business: Enterprise/smb unit of Verizon delivering fiber, fixed-wireless, VoIP, and managed services. Competes with WOW! Business in enterprise and mid-market segments, particularly where Verizon FWA or fiber overlap.
• Frontier Communications: Regional fiber and copper-based telecom provider across the U.S. Comparable in scale and customer mix, with significant fiber expansion underway in adjacent markets — a relevant competitor for SMB and mid-market contracts.

Direct peers

• Cox Business: Cox Communications' commercial services arm, delivering broadband, fiber, voice, and managed IT to SMBs and enterprises. Closely comparable regional cable-telecom business model with similar HFC+fiber hybrid plant and SMB-first go-to-market.
• Cable ONE: Pure-play regional broadband provider serving SMBs and consumers across non-urban U.S. markets. Highly comparable business model — owned fiber/HFC plant, SMB-heavy mix, and a similar size band — making it one of the closest publicly traded analogs.
• Consolidated Communications: Regional fiber and broadband provider serving SMB and enterprise customers across the Midwest and other states. Comparable in size, regional footprint, and product mix — a direct regional peer with similar customer profile.
• Zayo Group: Fiber operator providing wavelength, Ethernet, DIA, and colocation to enterprise and carrier customers. Comparable on fiber infrastructure, Ethernet transport, and data center offerings, particularly at the enterprise layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/intent/tweet?url=https%3A%2F%2Fwww.wowforbusiness.com%2Fblog%2Fwhat-is-the-difference-between-residential-and-business-internet
• Facebookfacebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.wowforbusiness.com
• LinkedInlinkedin.com/company/wow-business

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WOW! Business