What Ebix Australia Pty Ltd. does

Ebix Australia Pty Ltd., founded in 1993 from the merger of Delphi Information Systems and Heart Consulting Services, is the Australian operating subsidiary of Ebix Limited and the group's primary product and engineering hub for insurance software. The company provides a multi-product technology stack serving the Australian general insurance distribution chain: WinBEAT and its cloud successor WinBEAT NEXT handle broker practice management for general insurance intermediaries; Ebix Evolution extends the same lifecycle (quoting, policy administration, claims, accounting) to corporate and international brokers; Sunrise Exchange operates as Australia's only independent digital insurance trading platform, connecting 670+ brokerages, 775+ brokers and 15+ suppliers transacting billions of dollars in premiums annually for real-time quoting, binding, endorsements and renewals; OneOffice is a Microsoft-stack life insurance sales, servicing and product-manufacturing platform; and iClose provides modular e-commerce components (eBusiness Portal, Placements, WebPortal) layered on peer-to-peer messaging. The portfolio is rounded out by managed Tier III cloud hosting, professional services for implementation and migration, and Ebix Trades Monitor for contractor compliance.

Ebix Australia generates revenue through four streams: recurring software subscriptions (WinBEAT NEXT on a flexible quarterly billing model), transaction-based fees on Sunrise Exchange linked to premium flows, managed hosting on predictable monthly fees, and project-based professional services for consulting, implementation, training and data migration. Go-to-market is sales-led, with direct engagement of insurance brokers, underwriting agencies and insurers via a Sydney head office (Chatswood), a Melbourne office (Mont Albert) and dedicated sales, support and recruitment inboxes. The customer base is concentrated in the Australian insurance intermediary market — retail, corporate and international brokers, underwriting agencies/MGAs and life insurance carriers — and is reported as 3,000+ customers globally with 1,000+ APAC client sites. The company maintains compliance with Australian prudential standards CPS231 and CPS234, the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and is led by Managing Director and South East Asia CEO Philip Fourie, who was appointed in October 2024 following the death of long-serving MD Leon d'Apice.

Name

Ebix Australia Pty Ltd.

Legal name

Ebix Australia Pty Ltd.

Website

https://ebix.com.au

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Ebix Australia is the Australian insurance software subsidiary of Ebix Limited, providing broker management systems (WinBEAT NEXT, Evolution), the independent Sunrise Exchange digital trading platform connecting 670+ brokerages and 15+ suppliers, and life insurance administration (OneOffice) to brokers, underwriting agencies and insurers across Australia.

Ownership category

akta.pro rank

Product category

Insurance Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Telematics & Usage-Based Insurance (UBI) Platforms (FSAGAGAF)

akta.pro secondary industry

Embedded Insurance Distribution & Premium Financing (FSAGALAF)

Keywords

• Insurance broking software
• Digital insurance exchange
• Policy administration
• Insurance e-commerce
• Underwriting platform

Headquarters

HQ city

Surrey Hills

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions: Quarterly subscription model for WinBEAT NEXT and other software platforms. Provides access to cloud-based insurance broking systems with automatic updates, backups, and security managed by Ebix.
2. Transaction Processing: Sunrise Exchange facilitates billions of premiums transacted annually through its digital insurance trading platform, charging for transaction processing between brokers and insurers.
3. Professional Services: Consulting, implementation, training, and project management services to help insurers improve operational efficiency, accelerate time-to-market, and support sustainable growth.
4. Hosting Services: Secure, scalable cloud hosting solutions for Ebix products in Tier III Data Centre with 24/7 monitoring, enterprise-grade security, automatic backups, and disaster recovery.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Ebix Australia develops and sells proprietary software and e-commerce solutions for the Australian insurance industry, including broker practice management systems (WinBEAT, WinBEAT NEXT, Evolution), an independent digital insurance trading platform (Sunrise Exchange), a life insurance sales and policy administration platform (OneOffice), and modular e-commerce components (iClose). The offering is delivered via cloud-based SaaS, supplemented by managed hosting and professional services, serving insurance brokers, underwriting agencies, and insurers.

Product overview

Ebix Australia provides a multi-product insurance technology ecosystem comprising broking systems, digital exchange platforms, and supporting services. The core broking software portfolio includes WinBEAT (legacy on-premise system for general insurance intermediaries) and its cloud successor WinBEAT NEXT, plus Ebix Evolution for corporate and international brokers. Sunrise Exchange serves as the independent digital marketplace connecting brokers with insurers and underwriting agencies. OneOffice addresses life insurance carriers with end-to-end policy administration and sales capabilities. iClose provides modular e-commerce components (eBusiness Portal, Placements, WebPortal) that complement both WinBEAT and Sunrise Exchange. Hosting to Cloud offers managed infrastructure for Ebix products, while Professional Services delivers implementation and consulting across the insurance lifecycle. Ebix Trades Monitor addresses contractor compliance. The products operate as an integrated ecosystem where WinBEAT/WinBEAT NEXT and Evolution feed into Sunrise Exchange for market connectivity, with iClose providing flexible e-commerce building blocks.

Differentiator

Problem solved

Functional benefit

Brands

• Ebix Evolution: End-to-end insurance broking software for corporate and international brokers supporting client, policy, and insurer connectivity.
• Sunrise Exchange
• WinBEAT
• WinBEAT NEXT
• OneOffice
• iClose
• Ebix Trades Monitor
• Hosting to Cloud

Products and services

• WinBEAT Australia's most popular insurance broking system for general insurance intermediaries, used by over 350 businesses and 6,800 users. Includes full trust accounting facilities, compliance components, and interfaces to most industry providers.
• WinBEAT NEXT Modern cloud-based broker practice management platform for growing brokerages. Supports CRM, policy administration, quote tracking, renewals, endorsements, compliance and reporting. Integrates with Sunrise Exchange and iClose for seamless insurer connectivity.
• Ebix Evolution End-to-end insurance broking software for corporate and international brokers. Covers full lifecycle from quoting and policy administration through claims and accounting. E-commerce enabled and integration-ready with user-defined dashboards, configurable workflows, and full-function accounting engine.
• Sunrise Exchange Australia's only independent digital insurance trading platform connecting brokers, underwriting agencies, and insurers in real time. Facilitates quoting, policy submissions, renewals, endorsements and reporting, processing billions in premiums annually across 670+ brokerages.
• OneOffice Leading Life Insurance SaaS platform providing end-to-end Sales, Servicing, and Product manufacturing environment. Combines back-office policy administration with front-office sales and servicing, built on a Microsoft technology stack with extensive public and private APIs.
• iClose Comprehensive end-to-end e-commerce business solution based on peer-to-peer messaging architecture. Includes iClose (core e-commerce), eBusiness Portal, iClose Placements (quote and bind for negotiated risk classes), and iClose WebPortal (transaction processing facility).
• Hosting to Cloud Secure, scalable cloud hosting solutions for Ebix products in Tier III Data Centres with high-speed connectivity, enterprise-grade security protocols, 24/7 system monitoring, automatic backups, and disaster recovery.
• Professional Services Specialist insurance consulting and technology delivery services including core insurance system delivery, data migration, bespoke digital solutions such as training portals, plus expert consulting, implementation, training, and project management.
• Ebix Trades Monitor Contractor compliance solution offering outsourced verification and management of trade and supplier documentation, simplifying contractor compliance processes for insurance and other industries.

Quantifiable outcome

• Billions in premiums transacted annually through Sunrise Exchange
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature6 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Delta InsurancecoreStrategic or Co-development Partner · 25 June 2026Delta Insurance launched Cyber insurance and Management Liability insurance products on Sunrise Exchange, marking Delta's first deployment on the platform. Products designed for SME insurance market.
• Sure InsurancecoreStrategic or Co-development Partner · 15 September 2025Sure Insurance launched Home & Contents Insurance and Landlord Insurance products on Sunrise Exchange for the first time.
• Castle InsurancecoreStrategic or Co-development Partner · 15 September 2025Castle Insurance launched Home & Contents Insurance and Landlord Insurance products on Sunrise Exchange, strengthening the platform's product marketplace.
• GT InsurancecoreStrategic or Co-development Partner · 27 May 2025GT Insurance launched Transport Package product on Sunrise Exchange, expanding their product portfolio alongside Marine Cargo and Carriers offerings.
• EntsiacoreTechnology or Integration · 20 August 2024Entsia provides accelerated accreditation process for Sunrise Exchange, with average accreditation time of just two weeks. 10 customers and 24 products already live on the platform through Entsia partnership.
• SSP APACcoreTechnology or Integration · 9 July 2024SSP Asia Pacific's multi-line insurance administration platform SELECT achieved accreditation with Sunrise Exchange, enabling commercial insurance market connectivity.
• Insurtech AustraliaminorStrategic or Co-development Partner · 28 August 2023Ebix Australia partnered with Insurtech Australia as a group partner to contribute thought leadership and drive technology discussions within the insurtech ecosystem.
• Hutch UnderwritingcoreStrategic or Co-development Partner · 25 November 2022Hutch Underwriting integrates with Sunrise Exchange for automated quote and bind capabilities across multiple insurance products including residential strata, professional indemnity, management liability, trade pack, and residential landlords. Hutch reports 94% customer satisfaction using the platform.
• OUAC (Underwriting Agencies Council)minorOthersUnderwriting Agencies Council listed as partner/sponsor organization.
• NIBA (National Insurance Brokers Association)minorOthersNational Insurance Brokers Association listed as partner/sponsor organization.
• NAB (National Australia Bank)minorOthersNAB provides banking services integration with WinBEAT for NAB Remittances and commission display functionality.
• Macquarie BankminorOthersMacquarie Bank provides premium funding services integrated with WinBEAT.
• Lindfield Rugby ClubminorOthersEbix sponsors Lindfield Rugby Club, covering registration fees for young athletes as community outreach.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Majesco: Cloud-native insurance software for P&C and life insurers; competes with both Ebix's broker management stack and its OneOffice life insurance platform on SaaS delivery.
• Sapiens International: Global provider of insurance software platforms for P&C, life, and reinsurance carriers; overlaps with Ebix's OneOffice life insurance offerings and broader carrier systems portfolio.
• Duck Creek Technologies: Cloud-native insurance core and distribution platform serving P&C carriers and MGAs; competes for the same Australian and broader P&C accounts with a modern SaaS architecture comparable to WinBEAT NEXT and Evolution.
• Insurity: Insurance core systems and analytics software for P&C carriers and MGAs; comparable cloud-based carrier-side functionality to Ebix Evolution and Sunrise Exchange insurer integrations.
• Applied Systems: Leading global agency management platform for insurance brokerages; the most direct international competitor to WinBEAT/WinBEAT NEXT for insurance broker practice management software.
• SSP: SSP's SELECT insurance administration platform already integrates with Ebix Sunrise Exchange and is a direct competitor in multi-line insurance core software for brokers and underwriting agencies in Australia and the UK.

Broad incumbents

• Vertafore: Established US-centric insurance technology provider for agencies and carriers; broad incumbent in agency management comparable in scope to Ebix's broker software portfolio.
• Guidewire Software: Global leader in core insurance software for property & casualty insurers; relevant incumbent overlapping with Ebix's insurer-facing functionality (Evolution, OneOffice) at the carrier end of the broker-insurer value chain.

Emerging players

• Adacta: European insurtech with insurance broker and MGA software (e.g., AdInsure); an emerging adjacent peer that competes for international/corporate broker accounts similar to Ebix Evolution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/Ebix_IR
• Facebookfacebook.com/Ebixaustralia
• LinkedInlinkedin.com/company/ebix-australia
• Instagraminstagram.com/ebixaustralia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ebix Australia Pty Ltd.