MediTrans

What MediTrans does

MediTrans, LLC is a Louisiana-based non-emergency medical transportation (NEMT) coordination company operating as the state's first and only Coordinated Transportation Network (CTN) since 2020. Founded in 2003 by Paul Broussard in the Acadiana Region, the company coordinates NEMT services for Medicaid managed care members across all 64 Louisiana parishes, supporting over one million trips annually through a network of contracted transportation providers and its own dedicated fleet. Its technology platform comprises three HIPAA-protected web portals — a Provider Portal for trip management, a Facility Portal for healthcare facility scheduling, and a Member Portal for self-service ride booking — supported by a document management system (OurRecords) and call center operations.

The company operates a B2B2C broker model: it contracts with all six major Louisiana Medicaid managed care plans (Aetna, AmeriHealth Caritas, Anthem, Healthy Blue, Humana, Louisiana Healthcare Connections) who provide NEMT as a covered Medicaid benefit to their enrollees, then coordinates trip fulfillment through a network of independent transportation providers. Revenue is generated from contracts with these health plans; the actual transportation cost flows through to the provider network, and NEMT is free to eligible Medicaid members. The business supports multiple transport modalities including ambulatory, wheelchair, stretcher, and Broda chair accommodation, with provider performance standards requiring 95%+ on-time performance and 98%+ trip completion.

The company is privately held, founder-led, and undergoing a leadership transition, with new President & CEO Derek Hoy (2025, formerly of LHC Group and Vermont's Medicaid mental health/IDD network) and new CTO Ryan LeBlanc (2025) joining alongside existing COO, CPO, CLO, and functional directors. MediTrans is a member of several industry associations (Louisiana Ambulance Alliance, Louisiana Association of Health Plans, Community Transportation Association of America) and coordinates with the Louisiana Department of Transportation and Development. No external funding rounds, M&A, or institutional ownership have been disclosed.

Name

MediTrans

Legal name

MediTrans, LLC

Website

https://meditrans.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

MediTrans is Louisiana's first and only Coordinated Transportation Network, coordinating non-emergency medical transportation for Medicaid managed care members across all 64 parishes via a network of contracted providers and proprietary portals, serving six major health plans.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation Management

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

akta.pro secondary industries

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Special Needs & Senior Transportation Services (TLAFAKAI), Non-Emergency Medical Transportation (NEMT) DRT (THAIAHAB)

Keywords

• Non-emergency medical transportation
• Medicaid transportation management
• Coordinated transportation network
• Medical transport brokerage
• Healthcare transportation services

Headquarters

HQ city

New Iberia

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. NEMT Coordination Services: MediTrans serves as a Coordinated Transportation Network (CTN) broker, coordinating non-emergency medical transportation for Medicaid managed care members. Revenue is derived from contracts with health plans (Aetna, AmeriHealth Caritas, Anthem, Healthy Blue, Humana, Louisiana Healthcare Connections) who cover transportation as a Medicaid benefit. Transportation providers in the network receive reimbursement for completed trips through MediTrans.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

MediTrans operates as Louisiana's first and only Coordinated Transportation Network (CTN), coordinating non-emergency medical transportation (NEMT) for Medicaid managed care members across all 64 Louisiana parishes. The company contracts with health plans (Aetna, AmeriHealth Caritas, Anthem, Healthy Blue, Humana, Louisiana Healthcare Connections) and dispatches trips through a network of qualified transportation providers and its own dedicated fleet, supporting ambulatory, wheelchair, stretcher, and Broda chair transport services for over one million trips annually.

Product overview

MediTrans operates as Louisiana's first and only Coordinated Transportation Network (CTN), providing a unified non-emergency medical transportation (NEMT) platform that coordinates rides for Medicaid members enrolled in managed care health plans across all 64 parishes. The product portfolio centers on the core MediTrans NEMT Platform supported by multiple web-based portals: the Provider Portal for transportation providers to manage trips, the Facility Portal for healthcare facilities to schedule patient transport, and the Member Portal for riders to book and track rides. Additional offerings include the Provider Resource Hub and Facility Resource Hub for onboarding and operational guidance, the Letter of Intent Questionnaire Application for provider enrollment, and integration with OurRecords for digital document management and claims submission. The platform supports multiple transport types (ambulatory, wheelchair, stretcher, Broda chair) and connects with health plan partners including Aetna, AmeriHealth Caritas, Anthem, Healthy Blue, Humana, and Louisiana Healthcare Connections.

Differentiator

Problem solved

Functional benefit

Products and services

• MediTrans Non-Emergency Medical Transportation (NEMT) Coordination Service A Coordinated Transportation Network (CTN) service coordinating non-emergency medical transportation for Louisiana Medicaid members enrolled in managed care health plans across all 64 parishes, with ambulatory, wheelchair, stretcher, and Broda chair transport options.
• Provider Portal A web-based portal at providers.meditrans.com for transportation providers in the MediTrans network to view and accept trip offers, manage schedules, update trip status, upload driver and vehicle documentation, and access billing information.
• Facility Portal A HIPAA-protected web portal for healthcare facilities to search scheduled trips, track ride status in real time, view assigned transportation providers, access trip history, request CAT forms, and schedule future patient appointments (requires 48+ hours advance notice).
• Member Portal A web-based portal for Medicaid members to view existing trips, book new trips, cancel trips, and track ride status in real time. First-time users must call the office to verify information before logging in.
• Provider Resource Hub A dedicated resource hub for transportation providers containing onboarding requirements, credentialing checklists, portal access and training, trip management workflows, billing and clean claims info, compliance standards, and direct contact information for dispatch, provider relations, and support.
• Facility Resource Hub A resource hub for healthcare facilities providing step-by-step instructions for requesting one-time trips, discharges, and standing orders, including portal access for tracking scheduled rides and submitting future appointments.

Quantifiable outcome

• 95%+ on-time performance standard required for providers in network
• +3 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Louisiana Ambulance AllianceminorOthersLouisiana Ambulance Alliance member - professional association for ambulance and medical transportation services in Louisiana
• Louisiana Association of Health PlansminorOthersLouisiana Association of Health Plans member organization representing health insurance providers in Louisiana
• Louisiana Department of Transportation and Development (DOTD)minorStrategic or Co-development PartnerState transportation department - MediTrans coordinates with DOTD for transportation services and compliance with state transportation regulations
• Community Transportation Association of America (CTAA)minorOthersNational association representing community and human services transportation. MediTrans is a member organization.
• AetnacoreChannel Partner/ Reseller/ DistributorAetna Better Health - Medicaid managed care health plan contracting with MediTrans for non-emergency medical transportation services for Aetna Medicaid members in Louisiana. Scheduling line: (877)917-4150
• AmeriHealth CaritascoreChannel Partner/ Reseller/ DistributorAmeriHealth Caritas Louisiana - Medicaid managed care health plan contracting with MediTrans for NEMT services. Scheduling line: (866)430-1101
• AnthemcoreChannel Partner/ Reseller/ DistributorAnthem Blue Cross and Blue Shield Medicaid - health plan partner providing NEMT benefit through MediTrans coordination. Scheduling line: (877)917-8164
• Healthy BluecoreChannel Partner/ Reseller/ DistributorHealthy Blue (Centene) - Louisiana Medicaid managed care health plan partner for NEMT coordination services
• HumanacoreChannel Partner/ Reseller/ DistributorHumana Medicaid - health plan partner providing NEMT services through MediTrans for Humana members. Scheduling line: (844)613-1638
• Louisiana Healthcare ConnectionscoreChannel Partner/ Reseller/ DistributorLouisiana Healthcare Connections (Centene) - Medicaid managed care organization partnering with MediTrans for NEMT coordination. Scheduling line: (855)369-3723

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Modivcare: The largest U.S. NEMT broker (formed via MTM/LogistiCare merger) coordinating non-emergency medical transportation for Medicaid and Medicare Advantage members across dozens of states. Direct competitor to MediTrans's CTN coordination model at national scale.
• MTM (Medical Transportation Management): NEMT and non-emergency medical services manager for state Medicaid agencies and managed care plans. Core comparable in the Medicaid NEMT coordination space (now part of Modivcare).
• Southeastrans: NEMT broker operating across multiple states with health plan contracts and a transportation provider network model. Directly comparable to MediTrans in operating model and target customer base.
• Access2Care: NEMT managed services organization coordinating rides for Medicaid and Medicare beneficiaries through health plan contracts. Closely comparable business model to MediTrans's CTN coordination service.
• Veyo: NEMT broker and technology platform serving state Medicaid programs and managed care plans. Operates a similar health-plan-to-provider coordination model and competes for the same NEMT RFPs that MediTrans could pursue for multi-state expansion.

Emerging players

• Uber Health: Healthcare arm of Uber providing on-demand NEMT rides for health plans, hospitals, and clinical trials. Competes with MediTrans on ambulatory ride fulfillment and brings significant technology and capital resources.
• SafeRide Health: Tech-enabled NEMT platform serving health plans, ACOs, and providers with a network of ride providers. Comparable coordination-plus-technology model aimed at the same Medicaid MCO customer segment.
• Lyft Healthcare: NEMT offering from Lyft providing non-emergency medical rides for Medicaid and Medicare Advantage members. Competes on ambulatory NEMT at scale and is a meaningful alternative for health plans MediTrans serves.
• Circulation: NEMT platform providing ride coordination, scheduling, and analytics to health plans and providers. Technology-forward peer overlapping with MediTrans's portal and coordination functionality.

Broad incumbents

• WellTrans: Centene's internal NEMT subsidiary serving its own Medicaid plans. A large managed-care-owned broker that competes with independent NEMT coordinators like MediTrans for health plan contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/callmeditrans
• Xx.com/MeditransCTN
• LinkedInlinkedin.com/company/meditrans-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MediTrans