WellTrans
WellTrans is an Indianapolis-based non-emergency medical transportation broker that arranges wheelchair and ambulatory rides for Indiana Medicaid and Medicare Advantage members through a credentialed network of independent transportation providers, operating on TripSpark's third-party management platform.
- Company typePrivate
- Founded2020
- HeadquartersIndianapolis, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What WellTrans does
WellTrans is a non-emergency medical transportation (NEMT) broker based in Indianapolis, Indiana, serving Medicaid and Medicare Advantage members throughout the state. The company arranges wheelchair-accessible, ambulatory, bus, and overnight transportation to covered healthcare appointments for members of Indiana Medicaid programs (Anthem Healthy Indiana Plan, Hoosier Healthwise, Hoosier Care Connect, Indiana PathWays for Aging) and Medicare Advantage plans (IU Health Plans, Anthem Medicare). All transportation is delivered through a credentialed network of independent transportation providers rather than WellTrans-owned vehicles.
The company's product platform comprises three integrated components: a Member/Passenger Portal for trip booking, cancellation, and real-time ride tracking; a Trip Broker Portal (built on TripSpark Technologies' Transportation Management System) for providers to accept/decline trips, manage manifests, and submit claims; and the WellTrans Mobile application supporting same-day assignments and live vehicle tracking. The underlying technology is sourced from TripSpark, which also built the mobile app, meaning WellTrans operates on a third-party TMS stack rather than proprietary infrastructure. WellTrans is a subsidiary of Modaxo, a strategic operating company in transportation management technology.
WellTrans generates revenue as a managed-services NEMT broker under contracts with two primary health plan partners: Anthem Blue Cross and Blue Shield (across five Indiana programs) and IU Health Plans (Medicare Advantage). Pricing is not publicly disclosed and is determined by member health plan coverage; transportation is funded as a government healthcare benefit with no direct consumer payment. The go-to-market relies entirely on health plan partner referrals and provider network recruitment, with member acquisition occurring passively through insurance card routing. The company employs 101–250 people and reports over two decades of operating experience in the Indiana Medicaid/Medicare community.
WellTrans firmographics
Firmographics- Name
- WellTrans
- Legal name
- WellTrans, Inc.
- Website
- https://welltransnemt.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- WellTrans is an Indianapolis-based non-emergency medical transportation broker that arranges wheelchair and ambulatory rides for Indiana Medicaid and Medicare Advantage members through a credentialed network of independent transportation providers, operating on TripSpark's third-party management platform.
- Ownership category
- akta.pro rank
WellTrans industry classification
Industry- Product category
- Non-Emergency Medical Transportation (NEMT) Brokerage
- NAICS
- Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700), Services-Health Services (8000)
- akta.pro primary industry
- Managed Transportation Programs (Health Plans/MCOs/TPAs) (TLAFAKAF)
- akta.pro secondary industries
- Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB), Special Needs & Senior Transportation Services (TLAFAKAI), Accessible Shuttle & On-Demand Paratransit (Microtransit for Riders with Disabilities) (TLAFAKAK)
Keywords
Where WellTrans is headquartered
LocationHeadquarters
- HQ city
- Indianapolis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
WellTrans business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Government-Funded Transportation Benefits: WellTrans arranges non-emergency medical transportation for eligible Medicaid and Medicare members as a covered healthcare benefit. Transportation services are covered by health plans including Anthem Healthy Indiana Plan, Hoosier Healthwise, Hoosier Care Connect, Indiana PathWays for Aging, and Medicare Advantage plans (IU Health Plans, Anthem Medicare).
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
WellTrans product offering
Product offeringCore offering
WellTrans is a non-emergency medical transportation (NEMT) brokerage that arranges wheelchair-accessible and ambulatory transportation for Indiana Medicaid and Medicare Advantage members to covered medical appointments. The company operates a call-center and online portal-driven scheduling service, managing a credentialed network of independent transportation providers that deliver the actual rides under arrangements with health plans such as Anthem and IU Health.
Product overview
WellTrans operates as a Non-Emergency Medical Transportation (NEMT) brokerage platform serving Indiana Medicaid and Medicare members. The product portfolio consists of three interconnected web and mobile platforms: the Member Portal for passengers to schedule and manage transportation to medical appointments; the Trip Broker Portal (powered by TripSpark Technologies) for transportation providers to manage trip assignments, documentation, and billing; and the WellTrans Mobile application providing real-time vehicle tracking and location services. The system supports wheelchair accessibility, bus service, and overnight trips, with accommodations for oxygen, escorts, and service animals.
Differentiator
Problem solved
Functional benefit
Brands
- WellTrans Mobile: Mobile application for members to access transportation services, built by TripSpark Technologies and provided by PME / Well Trans.
- TripSpark
Products and services
- Member Portal (Passenger Portal)
Companies that use WellTrans
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles3 records
WellTrans technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
WellTrans partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- TripSpark TechnologiescoreTripSpark Technologies built the WellTrans Mobile app and provides the TripSpark Transportation Management System used for the Provider Portal and trip management operations.
- IU Health PlanscoreWellTrans arranges non-emergency medical transportation services for IU Health Plans Medicare Advantage Members in Indiana.
- Anthem Blue Cross and Blue ShieldcoreWellTrans provides NEMT services for Anthem Healthy Indiana Plan, Hoosier Healthwise, Hoosier Care Connect, Indiana PathWays for Aging, and Anthem Medicare Advantage members.
- Transportation Providers (Independent Network)coreWellTrans supports a network of independent transportation providers that deliver transportation services. Providers must complete credentialing, training, and use the Trip Broker Portal for trip management.
Scale indicators1 record
Recent moves1 record
Expansion highlights4 records
WellTrans competitors and assessment
Company assessmentEmerging players
- Uber Health: Healthcare arm of Uber offering non-emergency medical transportation for health plans, providers, and patients. Comparable to WellTrans as an NEMT channel for Medicaid/Medicare populations, but competes on a tech-enabled ride-hailing model rather than a credentialed provider network.
- SafeRide Health: NEMT technology and services company serving health plans, health systems, and Medicaid programs with a focus on social determinants of health transportation. Comparable to WellTrans in serving Medicaid and Medicare Advantage populations with managed NEMT.
- Ride Health: Healthcare-focused NEMT platform coordinating rides across multiple transportation modes (including wheelchair-accessible) for health plans, hospitals, and ACOs. Comparable to WellTrans in managing multi-modal NEMT for Medicaid/Medicare populations, with a software-platform emphasis.
- Lyft Healthcare: Lyft's healthcare business providing NEMT rides for health plans and providers, including partnerships with Medicaid managed care organizations. Comparable to WellTrans in serving NEMT demand, but uses consumer ride-hailing drivers rather than a credentialed paratransit network.
Regional players
- American Cancer Society Road to Recovery: Volunteer-driver program providing non-emergency medical transportation primarily to oncology appointments. Comparable to WellTrans as a non-emergency medical transportation channel for vulnerable patient populations, though it is a volunteer model rather than a paid broker.
- Indianapolis Public Transportation Corporation (IndyGo): Public transit agency serving the Indianapolis metropolitan area, including paratransit services for seniors and riders with disabilities. Comparable to WellTrans as a special-needs and medical transportation provider in the same Indiana geography, though as a public-sector fixed-route and paratransit operator rather than a Medicaid broker.
Direct peers
- MTM (Medical Transportation Management): Major NEMT broker serving state Medicaid programs, managed care plans, and health systems nationwide. Comparable to WellTrans in serving Medicaid/Medicare members through a network model with payor relationships and centralized trip management.
- Veyo: Technology-driven NEMT broker operating across multiple U.S. states, focused on digitizing trip scheduling, eligibility verification, and provider dispatch for Medicaid health plans. Closely comparable to WellTrans in business model and customer base, with a more aggressive technology positioning.
- Modivcare: Largest U.S. non-emergency medical transportation broker, serving Medicaid and Medicare Advantage health plans across multiple states. Directly comparable to WellTrans as a managed transportation program operator with payor contracts and a credentialed provider network.
- Access2Care: NEMT management company serving Medicare Advantage, Medicaid, and commercial health plan members across multiple states. Directly comparable to WellTrans as a managed transportation program broker serving health plans.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
WellTrans social profiles
Digital presenceWellTrans financial estimates
Financial estimateRevenue estimate
Valuation estimate
WellTrans leadership team
Management profileNumber of profiles
Profiles6 records
WellTrans funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WellTrans M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WellTrans
What does WellTrans do?
WellTrans is a non-emergency medical transportation (NEMT) brokerage that arranges wheelchair-accessible and ambulatory transportation for Indiana Medicaid and Medicare Advantage members to covered medical appointments. The company operates a call-center and online portal-driven scheduling service, managing a credentialed network of independent transportation providers that deliver the actual rides under arrangements with health plans such as Anthem and IU Health.
Is WellTrans a public or private company?
WellTrans is a private company. It is classified as corporate owned and is currently operating.
When was WellTrans founded?
WellTrans was founded in 2020. It employs 101 to 250 people.
Where is WellTrans based?
WellTrans is headquartered in Indianapolis, United States, in the North America region.
How does WellTrans make money?
One revenue line is on record: government-Funded Transportation Benefits.
Who are WellTrans's main competitors?
Emerging players on record are Uber Health, SafeRide Health, Ride Health and Lyft Healthcare. Regional players are American Cancer Society Road to Recovery and Indianapolis Public Transportation Corporation (IndyGo). Direct peers are MTM (Medical Transportation Management), Veyo, Modivcare and Access2Care.
Does WellTrans have an API?
No public API is recorded for WellTrans.
What industry is WellTrans in?
WellTrans's product category is Non-Emergency Medical Transportation (NEMT) Brokerage. Its primary akta.pro industry code is TLAFAKAF, Managed Transportation Programs (Health Plans/MCOs/TPAs), with a secondary code of TLAFAKAB, Non-Emergency Medical Transportation (NEMT) Providers. Its NAICS code is 485991 and its SIC code is 4100.