Kiandra

What Kiandra does

Kiandra is an Australian custom software development company founded in 1995 and headquartered in Melbourne, operating with a small specialist team (11–50 employees) across offices in Melbourne, Perth, Sydney, Brisbane, and Toronto, Canada. The company designs, builds, and modernises enterprise applications for clients in government, healthcare, financial services, and corporate sectors, selling project-based delivery under time-and-materials, fixed-price, or hybrid commercial models, complemented by SLA-backed managed application support and maintenance. Customers include NSW Government, SA Health, WA Health, Victoria Police, Triple Zero Victoria, Australian Unity, Me Bank, TasWater, the University of Melbourne, and Dyno Nobel, with a 92% repeat business rate reported across more than 900 enterprise projects and over one million development hours accumulated.

The core technology stack centres on the OutSystems low-code platform, where Kiandra holds Gold Partner status (the first in Australia and New Zealand), combined with Microsoft .NET, cloud-native architectures on Azure, and a layer of AI tooling that includes Cursor, GitHub Copilot, Google AI Studio, Azure AI Services, and LLM APIs. The company has productised specific AI solutions — Intelligent Document Processing (IDP) and a Retrieval Augmented Generation (RAG) Accelerator — alongside broader AI capabilities in business automation and embedded/intelligent assistants, governed by a published AI Governance Framework that ties every AI output to a named expert, logs model decisions, and produces audit artefacts.

Go-to-market is direct enterprise sales with a consultative engagement model, offering free proof-of-concept demonstrations before commitment and multi-year contracts. Distribution is exclusively direct, with no reseller or channel partner layer. In 2026, Kiandra was acquired by Svitla Systems, joining a global technology services group that is intended to extend delivery scale, geographic reach, and capability breadth. Certifications relevant to regulated procurement include ISO 27001, B Corp (82.2 impact score), Essential Eight alignment, GDPR and Australian Privacy Act alignment, and WCAG 2.0 AA compliance baked into delivery.

Name

Kiandra

Legal name

Kiandra

Website

https://kiandra.com.au

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Australian custom software developer founded in 1995, building AI-enhanced enterprise applications on OutSystems low-code and Microsoft .NET for government, healthcare, financial services, and corporate clients, and now operating under Svitla Systems.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)

akta.pro secondary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

Keywords

• Custom software development
• Application modernisation
• AI-powered automation
• Low-code development
• Intelligent document processing

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. Custom Software Development Services: Project-based custom software development services including intelligent application development, application modernisation, and AI-powered solutions. Revenue generated through time and materials, fixed price, or hybrid commercial models.
2. Application Support & Maintenance: Ongoing SLA-backed support, monitoring, and maintenance services for applications delivered. Includes 24x7x365 monitoring and controlled enhancements.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Kiandra is a custom software development firm that builds, modernises and supports enterprise applications using AI-powered low-code platforms such as OutSystems and full-stack Microsoft .NET. Core services include intelligent application development, legacy application modernisation, AI-powered business automation, embedded and applied AI, AI enablement, and ongoing application support with a 24-month warranty.

Product overview

Kiandra is a custom software development company offering a portfolio of services built around AI-enhanced low-code development. The core offerings include Intelligent Application Development, Application Modernisation & Optimisation, AI-Powered Business Automation, Embedded & Applied AI, AI Enablement & Transformation, and Application Support. These services are delivered primarily using the OutSystems low-code platform and Microsoft .NET technologies, augmented by AI tooling. Two specific AI solutions—Intelligent Document Processing (IDP) and Retrieval Augmented Generation (RAG)—target document-heavy and knowledge-intensive workflows respectively. All services are backed by a 24-month warranty and supported by teams operating across Melbourne and Perth, Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Intelligent Application Development

Quantifiable outcome

• Reduce claim or application turnaround times by up to 50% through intelligent document processing
• +4 more outcomes

Named customers24 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability10 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• Svitla SystemscoreOthers · 1 January 2026Kiandra joined the Svitla Systems family in 2026, marking an exciting new chapter that expands capabilities and global reach. This acquisition combines decades of expertise, strengthening ability to deliver innovative technology solutions for clients across Australia and beyond.
• OutSystemscoreTechnology or Integration · 1 January 2025Gold Partner (formerly Premier) - the first in Australia and New Zealand. Specialises in delivering rapid, robust, and scalable low-code solutions using the OutSystems platform. Has won OutSystems Partner of the Year award 4 times including Growth Partner of the Year 2025 for APAC.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner with expertise in .NET development. Won Microsoft Global Partner of the Year for Application Development in 2009. Azure cloud platform used for building, deploying, and operating enterprise applications.
• B LabcoreStrategic or Co-development PartnerB Corp certification body. Kiandra achieved B Corp certification in 2024 with score of 82.2, demonstrating high social and environmental performance, transparency, and legal accountability.

Scale indicators12 records

Recent moves11 records

Expansion highlights5 records

Direct peers

• Arinco: Australian Microsoft and AI consultancy of comparable size focused on Microsoft Azure, Copilot, and custom enterprise application development. Closest direct peer given overlapping Microsoft/.NET stack, Australian enterprise/government customer base, and AI services emphasis.
• Thoughtworks: Global technology consultancy specialising in custom software engineering, platform modernisation, and AI-enabled delivery for enterprise clients. Comparable in custom development, modernisation focus, and engineering-led culture, though at much larger scale.
• Slalom: US-headquartered consultancy delivering custom application development, modernisation, and AI services across enterprise and government verticals. Directly comparable in business model (consultative, project-based, AI-augmented delivery) and target buyer profile.
• Insiten & Associates: OutSystems-focused delivery partner in North America with similar low-code-led application modernisation and AI services portfolio. Directly comparable platform partnership and delivery model to Kiandra's OutSystems Gold Partner practice.
• Vivanti Consulting: OutSystems North American partner delivering similar low-code modernisation, AI, and custom application development services. Comparable size, platform specialisation, and enterprise/government customer focus.

Regional players

• Data#3: Australian IT services and solutions provider with strong government and enterprise customer overlap; offers custom application development alongside infrastructure services. Comparable Australian public-sector footprint but broader portfolio including hardware and licensing.
• Shine Solutions: Australian technology consultancy offering custom software development and digital transformation for enterprise and government clients. Comparable Australian footprint and project-based delivery model.

Broad incumbents

• Accenture (Australia): Global systems integrator with substantial Australian government and enterprise application services practice. Competes with Kiandra on large modernisation and AI mandates but operates at vastly greater scale across all industries.
• Globant: Global digital transformation consultancy delivering AI-powered custom software development and modernisation for enterprise clients. Comparable AI-augmented delivery model and enterprise target market, though much larger and geographically diversified.

Emerging players

• Prompt Group: Australian OutSystems delivery partner with similar low-code application development and modernisation focus. Comparable platform specialisation and Australian enterprise/government customer base, though at smaller scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/kiandrasoftware

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kiandra