HeyHub

What HeyHub does

HeyHub is a modular, white-label SaaS platform that provides community experience and tenant engagement functionality to real estate operators across student accommodation, build-to-rent, housing associations, coworking, mixed-use developments, and visitor attractions. Its product suite is organized around interconnected modules: HeyHub Community (group chats, events, interest-based matching), HeyHub Facility (QR-code maintenance reporting and staff delegation), HeyHub Property (lettings, billing, rent collection, digital agreements, document storage), HeyHub Marketplace (F&B and retail e-commerce and payments), HeyHub Visitor (digital queuing, object detection, self-guided and audio tours), plus Analytics and a centralized Admin Panel. The platform is delivered as native iOS/Android apps, a web app, and an OpenAPI for integration with PMS, CRM, access control, and payment systems (Mews, Salesforce, Bunk, Stripe, PayPal, Apple Pay, Google Pay, Salto, Paygate, Windcave, Arthur). The company is headquartered in London with an engineering office in Mumbai, was founded in 2016, grew headcount from 10 to 22 in 2021, and was acquired by Volaris Group in 2023, now operating as part of Kinetic Solutions Ltd.

Name

HeyHub

Legal name

KxEngage Limited

Website

https://heyhub.com

Company type

Private

Founded year

2016

Operating status

Acquired

Headcount range

11–50 employees

Short description

HeyHub is a London-based, white-label SaaS platform that delivers modular community, facility, property, marketplace, and visitor engagement tools to real estate operators across student accommodation, build-to-rent, housing associations, coworking, and mixed-use sectors.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Licensing (White-label): HeyHub operates as a white-labeled SaaS platform with sector-specific pricing. Residential pricing is per unit, commercial pricing is per sqft, and mixed-use pricing is customized based on site requirements. The platform is branded entirely to client specifications.
2. Pilot Scheme Subscriptions: HeyHub offers pilot schemes ranging between 6 or 12 months, providing partners with temporary access to evaluate the platform before committing to full deployment.
3. Custom Development & Integration Services: Bespoke development and new feature requests may incur additional costs. Integrations with existing systems are not included in the standard license fee.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

HeyHub is a modular, white-labeled community experience and tenant engagement SaaS platform sold to real estate operators, comprising seven interconnected modules (Community, Facility, Marketplace, Property, Visitor, Analytics, Admin Panel) that digitize on-site services, tenant communication, e-commerce payments, property operations, and visitor engagement. The platform is white-labeled to each operator's brand, available on iOS, Android, and web, and integrates with existing PMS, CRM, access control, and payment systems via OpenAPI.

Product overview

HeyHub is a multi-sector community experience and tenant engagement platform delivered as a modular system of interconnected products. The core offering consists of HeyHub Community (digital engagement and communication hub) and HeyHub Facility (maintenance and service management), supplemented by add-on modules including HeyHub Marketplace (e-commerce and payments), HeyHub Property (property management and lettings), HeyHub Visitor (attraction and visitor management), HeyHub Analytics (reporting and insights), and HeyHub Admin Panel (centralised management interface). All modules share a unified data layer and admin infrastructure, allowing clients to deploy a tailored combination based on sector requirements for residential, commercial, and mixed-use properties.

Differentiator

Problem solved

Functional benefit

Brands

• HeyHub Community: Community experience and tenant engagement platform connecting staff, residents, and customers.
• HeyHub Facility
• HeyHub Visitor
• HeyHub Marketplace
• HeyHub Property
• HeyHub Analytics
• HeyHub Admin Panel
• KxEngage

Products and services

• HeyHub Community Core digital community engagement platform that connects staff, residents, and customers across spaces via group chats, events, memberships, and interest-based matching, delivered as a white-labelled branded app for real estate operators.
• HeyHub Facility Digitizes access to on-site service teams with QR code maintenance issue reporting, real-time communication, staff delegation, and package/mail delivery notifications for facility and resident operations.
• HeyHub Marketplace Full-featured e-commerce and retail payments module enabling tenants to order food and drinks, purchase from on-site retailers, apply discounts, and pay through the branded app.
• HeyHub Property End-to-end residential property management module covering lettings, applications, billing, rent payments, digital agreements, and document storage, designed to increase lease renewals through higher tenant satisfaction.
• HeyHub Visitor Visitor-site engagement module for attractions and mixed-use properties featuring digital queuing, object detection, self-guided tours, audio tours, floor plans, and content delivery to personalize the visitor experience.
• HeyHub Analytics Analytics dashboard delivering behavioral insights about customers through comprehensive reports and live infographics, enabling data-driven decisions across community management.
• HeyHub Admin Panel Centralized web-based administration interface for managing communities, users, buildings, sites, and portfolios, including user management, content segmentation, issue delegation, payment tracking, and facility access monitoring.

Quantifiable outcome

• 15% cost saving due to increased operational efficiencies
• +4 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability2 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• MewscoreTechnology or Integration · 1 July 2022Integration with Mews, a next-generation hospitality cloud platform for hotels, hostels, and apartments. Integration enables customers to view and pay bills, access accommodation details, and automatically authenticate via Mews accounts. Staff can continue using Mews while customers enjoy HeyHub's interface for payments and bookings.
• BunkcoreStrategic or Co-development Partner · 1 June 2022Strategic partnership with Bunk, a UK cloud-based property management platform, to offer clients the ultimate 360 digital solution. HeyHub provides community engagement technology while Bunk offers property management capabilities including lettings, applications, billing, and rent collection. The partnership has already benefited clients like CampusKey in South Africa, deployed as one unified solution.
• SalesforcecoreTechnology or Integration · 1 June 2022Integration with Salesforce Case Management enables customers to submit maintenance issues via the app that triggers notifications in Salesforce for staff to view and resolve. Staff can manage all reported issues in Salesforce with real-time progress reflected in HeyHub Admin Panel.
• PaygatesupportingTechnology or IntegrationPayment gateway integration for CampusKey in South Africa to handle all rent transactions securely.
• ArthursupportingTechnology or IntegrationIntegration with Arthur property management system mentioned in integrations list.
• StripesupportingTechnology or IntegrationPayment processing integration with Stripe for card payments.
• PayPalsupportingTechnology or IntegrationPayment processing integration with PayPal.
• Google CalendarsupportingTechnology or IntegrationCalendar integration with Google Calendar for events and bookings.
• Apple PaysupportingTechnology or IntegrationMobile payment integration with Apple Pay.
• Google PaysupportingTechnology or IntegrationMobile payment integration with Google Pay.
• SaltosupportingTechnology or IntegrationAccess control system integration with Salto for keyless entry.
• WindcavesupportingTechnology or IntegrationPayment terminal integration with Windcave.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HqO: Tenant experience platform for commercial office buildings offering a white-labeled app for tenant engagement, amenity booking, and community building. Directly comparable for HeyHub's workspace and business-park use cases.
• LATCH: Resident experience and smart-access platform for multifamily properties, combining mobile access control with engagement features. Comparable to HeyHub's build-to-rent and housing-association modules.
• OfficeRnD: Workspace and member-experience management platform for coworking and flexible-office operators. Closely comparable to HeyHub's workspace and coworking community features.
• Place Technology: Resident experience and engagement platform purpose-built for multifamily operators. Directly comparable to HeyHub's community and facility modules in the BTR and housing-association verticals.
• Livly: Resident experience app for residential real estate with payments, service requests, and community features. Directly comparable to HeyHub's residential tenant-engagement modules.

Broad incumbents

• Yardi: Large property-management software suite covering residential, commercial, and student housing. An incumbent whose expanding tenant-engagement capabilities overlap with HeyHub's modules.
• MRI Software: Established property-management software vendor serving residential, commercial, and public-sector housing. Comparable as a broader suite increasingly bundling tenant-engagement features.
• AppFolio: Cloud property-management platform for residential and commercial operators with embedded resident-engagement features. An incumbent competing for the same end customers.
• RealPage: Multifamily and student-housing software suite covering operations, billing, and resident services. Comparable for the PBSA segment and an established incumbent with bundling leverage.
• Building Engines: Property-operations and tenant-experience platform primarily for commercial office buildings. Comparable to HeyHub's facility and community modules in the workspace vertical.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/joinheyhub

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeyHub