Livly
Livly is a Chicago-based, AI-native multifamily operating system founded in 2017 that sits alongside PMS platforms (Yardi, RealPage, AppFolio, Entrata) to deliver a branded resident mobile app, AI-powered operational workflows, and unified smart access infrastructure to roughly 1,000+ US multifamily properties.
- Company typePrivate
- Founded2017
- HeadquartersChicago, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Livly does
Livly is a Chicago-based, venture-backed software company founded in 2017 that sells an AI-native operating system for multifamily residential properties in the United States. The platform is positioned as a layer that sits alongside, rather than replaces, the incumbent property management systems (Yardi, RealPage, AppFolio, Entrata), adding the resident experience surface, AI-powered operational workflows, and a unified smart access infrastructure that PMS platforms were not built to deliver. The product portfolio centers on the Livly Core Suite (Property Hub management dashboard and a branded Resident Mobile App), supplemented by standalone modules including Amenity Manager, Events, Package Room, Community Feed, the Resident Impact Score, Predictive Renewal Analytics, and the Zero Inbox AI operating model that autonomously deflects 84% of inbound resident messages.
Underlying technology is built around patented automatic credential provisioning across seven-plus smart access hardware vendors (SALTO, ButterflyMX, Schlage, Brivo, OpenPath, Dormakaba, Assa Abloy), with resident credentials issued automatically when lease signing is detected in the connected PMS. AI capabilities span natural language processing for message deflection, predictive analytics for renewal likelihood, and a portfolio-level Resident Impact Score combining engagement, sentiment, and operational data. Compliance posture includes SOC 2 Type 2, ISO 27001, GDPR, and CCPA.
The business model is per-unit SaaS subscription with quote-based, portfolio-size tiered pricing (Under 500, 500-1,000, 1,000-5,000, 5,000+ units), supplemented by one-time onboarding fees and recurring event services through the Circuit Living acquisition. Pricing is not publicly disclosed and is subject to an annual cap of 5% per-unit price increases. Distribution is sales-led with a four-channel approach combining direct enterprise sales, inside sales for mid-market, PMS and smart-access partner channels, and app-store resident acquisition, supported by industry event sponsorship (NAA Apartmentalize, RETCON Diamond, AIM 2025) and content marketing. The company has raised approximately $28M across three disclosed rounds (2019, 2020, 2024) and is led by CEO Adam McCombs, with founder Alex Samoylovich serving as Co-CEO and Brian Duggan as Executive Chairman.
Livly firmographics
Firmographics- Name
- Livly
- Legal name
- Livly, Inc.
- Website
- https://livly.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Livly is a Chicago-based, AI-native multifamily operating system founded in 2017 that sits alongside PMS platforms (Yardi, RealPage, AppFolio, Entrata) to deliver a branded resident mobile app, AI-powered operational workflows, and unified smart access infrastructure to roughly 1,000+ US multifamily properties.
- Ownership category
- akta.pro rank
Livly industry classification
Industry- Product category
- Multifamily Property Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)
Keywords
Where Livly is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Livly business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Per Unit): Subscription-based pricing model based on the number of residential units under management. Recurring monthly/annual fees per unit. Subscription invoicing begins on first day of first full month following onboarding completion. Prices can increase by no more than 5% annually.
- Onboarding Fees: One-time onboarding and white-label fees invoiced at agreement execution. Onboarding fees may be re-charged for integration changes or property rebuilds due to customer updates.
- Event Services (Circuit Living): Monthly fees for resident events and fitness programming through Circuit Living partnership. Budget-based model where Owner pays monthly amount for event services. Funds are non-refundable and can be aggregated for future use.
- Rewards Program: Digital gift cards for resident rewards and renewals. Purchased rewards funds are non-refundable.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Under 500 units portfolio |
| Unit Pricing | Monthly | 500-1,000 units portfolio |
| Unit Pricing | Monthly | 1,000-5,000 units portfolio |
| Unit Pricing | Monthly | 5,000+ units portfolio |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels7 records
Livly product offering
Product offeringCore offering
Livly provides an AI-native multifamily operating system that unifies the resident experience layer, property management workflows, AI-powered communications, and smart access infrastructure for property owners and operators. The core Livly Core Suite comprises the Property Hub management dashboard and the Resident Mobile App, with standalone offerings spanning Amenity Manager, Events, Package Room, Community Feed, Livly Key, Livly Connect, Guest Kiosk, Community Wi-Fi, and the Zero Inbox AI operating model. The platform sits alongside (rather than replaces) major PMS systems (Yardi, Entrata, RealPage, AppFolio), adding AI-powered automation and unified credentialing across seven smart access providers.
Product overview
Livly is an AI-native multifamily operating system that sits alongside existing property management systems (Yardi, RealPage, AppFolio, Entrata) to add the resident experience layer, AI-powered workflows, and smart access infrastructure that PMS platforms were not built to provide. The core Livly Core Suite comprises the Property Hub management dashboard and the Resident Mobile App, supported by standalone modules including Amenity Manager, Events, Package Room, and Community Feed. Smart apartment offerings include Livly Key (keyless access), Livly Guest Kiosk, Community Wi-Fi, and Livly Connect (unified credential system across SALTO, ButterflyMX, Schlage, Brivo, Dormakaba, and other access control providers). AI-powered features include Zero Inbox for autonomous message handling, Predictive Renewal Analytics for retention optimization, and the Resident Impact Score for portfolio benchmarking. The platform integrates with major property management systems, access control hardware providers, payment processors (Stripe, Dwolla, Plaid), and partner services including Comelit, Peek, Quext, Circuit Living, and Assurant.
Differentiator
Problem solved
Functional benefit
Products and services
- Livly Core Suite The unified AI-native operating system bundle for multifamily properties, combining the Property Hub management dashboard and the Resident Mobile App with integrated smart access and AI-powered workflows. Sits alongside existing PMS systems to add the resident experience and automation layer.
- Property Hub (Livly Hub) Property management dashboard enabling managers to oversee rent payments, maintenance requests, move-in checklists, resident communications, amenity bookings, package management, and community engagement from one unified interface.
- Resident Mobile App All-in-one branded resident mobile application enabling tenants to pay rent, submit maintenance requests, receive package alerts, book amenities, access keyless entry, participate in community feed, and engage with neighbors. Achieves 90% download rates and 84% monthly active engagement.
- Amenity Manager Standalone amenity booking and management tool allowing residents to reserve amenities with staff controls for time limits, occupancy, and booking passes.
- Events Resident events and experiences platform facilitating event planning, RSVP tracking, reminders, and in-person or virtual event execution through partnership with Circuit Living.
- Livly Key Smart access control feature enabling residents, guests, and staff to use their phone as a secure single-tap key for building entry, amenity access, and unit entry via patented automatic credential provisioning.
- Livly Connect Unified credential system that bridges multiple access control hardware providers (SALTO, ButterflyMX, Schlage, Brivo, and more) into a single mobile credential for residents, staff, and guests.
- Livly Guest Kiosk Smart visitor management system for apartment buildings enabling secure guest check-in and visitor access provisioning for residents and staff.
- Community Wi-Fi Managed Wi-Fi solution for multifamily communities providing residents with reliable internet connectivity throughout the property.
- Livly AI / Zero Inbox AI-powered operating model that autonomously completes property operations work, including 84% inbound message deflection, exception surfacing, and end-to-end task execution through governed, auditable workflows.
- Experiential Management (XPM) Concierge support service where Livly acts as an extension of the property team, handling resident communications, community feed posts, email communications, welcome messages, and automatic reporting.
- Livly Package Room Real-time package tracking and notification system alerting residents when parcels arrive, with staff tools for package logging and management.
Quantifiable outcome
- $30k annual savings per property after switching to Livly
- +9 more outcomes
Companies that use Livly
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles2 records
Livly technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration29 records
AI capability7 records
Feature8 records
Livly partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core.
- ComelitcoreIntegration combining video intercom and access control infrastructure with Livly platform for unified property management. Allows property teams to manage building entry, visitor activity, and resident access from single dashboard. Residents receive consolidated mobile experience for visitor management and door unlocking. Automates credential provisioning with major PMS systems like Yardi and RealPage.
- PeekcoreDigital touring integration enabling prospective residents to schedule and complete property tours through Livly's unified interface. Property managers gain enhanced visibility into prospect behavior and lead quality. Touring functionality embedded in operating system alongside communications, service tickets, announcements, and operational data.
- Quext/Quext GocoreStrategic partnership to create unified digital ecosystem for multifamily leasing and resident experience. Integration aims to streamline leasing processes from discovery to move-in and enhance operational and resident engagement through automation, compliance checks, and real-time data insights.
- SALTO SystemscoreSmart access integration for keyless entry. Residents use phone as key through Livly app to access building, gym, and units. Integration since October 2020.
- ButterflyMXcoreVideo intercom integration enabling residents to manage visitors and building access through Livly platform. Integration since July 2020.
- SchlagecoreSmart lock integration for keyless resident access. Integration since March 2021.
- BrivocoreCloud-based access control integration for property-wide smart access. Integration since July 2022.
- OpenPathcoreSmart access control integration for keyless entry solutions. Integration since October 2022.
- DormakabacoreSmart access integration for commercial and residential door hardware. Integration since Q1 2025.
- Assa AbloycoreSmart lock hardware partnership including native embedding of smart locks into Livly app. Partnership established in 2019 with direct collaboration in Sweden.
- Circuit LivingcoreEvents division partner providing resident fitness events and wellness programming. Circuit provides certified instructors, scheduling, and promotional materials. Services integrated through Livly app with budget-based pricing.
- YardicorePMS integration enabling automated resident credential provisioning when lease signing is detected. Native integration with property management workflows.
- EntratacorePMS integration for automated credential provisioning and property management workflow integration.
- RealPagecorePMS integration enabling automated credential provisioning and integration with property management workflows.
- AppFoliocorePMS integration for automated credential provisioning and property management workflow integration. Partnership announced June 2024.
- CircuitcoreFitness programming partner bringing live, in-person fitness classes directly to communities. Integration through Livly app for class schedules, sign-ups, notifications, and event promotion. Weekly classes (yoga, bootcamp, HIIT) build resident habits and community.
- StripecorePayment processing for rent payments and platform transactions through Stripe's payment infrastructure.
- DwollacoreACH processing for rent payment transactions through Dwolla's financial infrastructure.
- PlaidcoreACH authentication enabling secure bank account verification for rent payments through Plaid's financial data network.
- Twilio SegmentcoreData pipeline service for collecting, cleaning, and controlling customer data across platforms.
- Auth0coreIdentity access management for secure user authentication across the platform.
- Microsoft AzurecoreCloud hosting and push notification services for platform infrastructure.
Scale indicators17 records
Recent moves6 records
Expansion highlights6 records
Livly competitors and assessment
Company assessmentDirect peers
- AppFolio: AppFolio is a leading cloud-based property management software platform serving residential and commercial portfolios. It is a PMS incumbent that Livly integrates with and could compete with as both expand resident experience offerings.
- Yardi: Yardi is the dominant property management software suite for multifamily operators globally. It is the PMS platform Livly integrates most deeply with and represents both the primary channel and the most credible competitive threat to Livly's resident experience layer.
- RealPage: RealPage provides property management software, AI-driven analytics, and resident screening for multifamily operators. It is one of the four major PMS platforms Livly integrates with and a direct competitor for resident-facing workflows.
- Entrata: Entrata is an all-in-one property management platform serving multifamily operators with resident portals, payments, and leasing workflows. It is a PMS integration partner for Livly and a comparable platform competing for the same multifamily technology budget.
- HappyCo: HappyCo provides multifamily operations software including inspections, maintenance, and resident experience tools. It serves the same multifamily operator customers as Livly and overlaps directly on operational workflow automation.
- Funnel Leasing: Funnel Leasing provides a renter-centric CRM and self-service leasing platform for multifamily operators. It competes with Livly on the leasing and resident experience layer that sits on top of PMS systems.
- ResMan: ResMan is a multifamily property management platform serving small-to-mid-market operators with resident portals, accounting, and maintenance tools. It is a comparable PMS-adjacent platform competing for similar operator customers.
Emerging players
- EliseAI: EliseAI builds AI leasing assistants and resident communication automation for multifamily operators. It competes with Livly's AI-powered Zero Inbox and message deflection capabilities in the resident communication and leasing workflow layer.
- Building Engines: Building Engines provides building operations software including tenant engagement, work order management, and analytics for commercial and residential properties. It overlaps with Livly on resident/tenant engagement and operations workflows.
Broad incumbents
- ButterflyMX: ButterflyMX is a leading smart intercom and access control provider for multifamily properties. It is a Livly integration partner but also offers its own resident app and property management integrations, making it both a channel partner and a partial competitor in smart access.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Livly social profiles
Digital presenceLivly compliance and trust
Trust signalCompliance4 records
Livly financial estimates
Financial estimateRevenue estimate
Valuation estimate
Livly leadership team
Management profileNumber of profiles
Profiles5 records
Livly funding detail
Funding detailFunding overview
Funding rounds3 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Livly M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Livly
What does Livly do?
Livly provides an AI-native multifamily operating system that unifies the resident experience layer, property management workflows, AI-powered communications, and smart access infrastructure for property owners and operators. The core Livly Core Suite comprises the Property Hub management dashboard and the Resident Mobile App, with standalone offerings spanning Amenity Manager, Events, Package Room, Community Feed, Livly Key, Livly Connect, Guest Kiosk, Community Wi-Fi, and the Zero Inbox AI operating model. The platform sits alongside (rather than replaces) major PMS systems (Yardi, Entrata, RealPage, AppFolio), adding AI-powered automation and unified credentialing across seven smart access providers.
Is Livly a public or private company?
Livly is a private company. It is classified as venture growth investor backed and is currently operating.
When was Livly founded?
Livly was founded in 2017. It employs 11 to 50 people.
Where is Livly based?
Livly is headquartered in Chicago, United States, in the North America region.
How does Livly make money?
Four revenue lines are on record. SaaS Subscription (Per Unit) is the primary driver. The others are onboarding Fees, event Services (Circuit Living) and rewards Program.
Who are Livly's main competitors?
Direct peers on record are AppFolio, Yardi, RealPage, Entrata, HappyCo, Funnel Leasing and ResMan. Emerging players are EliseAI and Building Engines. ButterflyMX is listed as a broad incumbent.
Does Livly have an API?
No public API is recorded for Livly.
What industry is Livly in?
Livly's product category is Multifamily Property Management Software. Its primary akta.pro industry code is BPABAGAG, Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center). Its NAICS code is 54151 and its SIC code is 7371.