Leocom

What Leocom does

Leocom is a local IT services and retail business based in Leopoldshöhe, Germany, operated as a sole proprietorship (Einzelunternehmen) by founder Dirk Czychun. Founded in 2003 as a GbR with co-founder Gunther Zobel — who exited in 2011 — the company has been a certified apprenticeship training company (Ausbildungsbetrieb) since 2006 and currently operates with approximately five employees plus two apprentices. Its service portfolio spans four integrated lines: IT-Service (hardware/software sales of servers, PCs, laptops, printers, and accessories from the TERRA brand via its Wortmann AG Value Partner relationship, plus on-site, workshop, and remote repair, network administration, IT security, virus protection, and data recovery); Logistik (paketshop operations for GLS, DPD, and UPS with parcel drop-off, collection, and shipping); Druck & Repro (color and black-and-white copying, printing, scanning, lamination, and faxing up to DIN A3); and Fernwartung (remote maintenance delivered through third-party pcvisit software). A 2024 addition extends the offering into fiber optic home networking in Leopoldshöhe as the area gains fiber infrastructure, and the business is also an AVM Premium Partner authorized to sell and support the FRITZ!Box family.

The go-to-market is direct-to-consumer via a single 150 sqm retail storefront in Leopoldshöhe town center supplemented by mobile technician dispatch for on-site service. Customers are segmented horizontally into private households and business customers (small to large), with a few named reference projects in government and social services (digital networking for senior care facilities and refugee accommodation). Revenue mechanics are mixed: one-time sales of hardware and supplies, quote-based professional IT services, and transaction-fee-based logistics and print services with publicly disclosed unit pricing (e.g., Germany domestic parcel rates from €4.50 for XS to €19.50 for XL; volume discounts on print from 50 copies). Marketing is limited to local presence, Facebook/Instagram/WhatsApp, Google Business visibility, and word-of-mouth referrals. Leocom holds no patents, trademarks, or external funding, and is not a candidate for AI/ML differentiation — its value proposition is rooted in local convenience, multi-vendor certifications, and bundled service breadth rather than proprietary technology.

Name

Leocom

Legal name

leocom – Inh. Dirk Czychun

Website

https://leocom.net

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

Leocom is a small, single-location IT services and retail business in Leopoldshöhe, Germany, offering IT hardware sales and repair, parcel logistics (GLS/DPD/UPS), printing, and remote maintenance to private households and local SMBs, with recent expansion into fiber optic networking.

Ownership category

akta.pro rank

Product category

IT Services

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

Keywords

• IT services
• Computer repair
• Network administration
• Parcel shipping
• Print services

Headquarters

HQ city

Leopoldshöhe

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. IT Hardware and Software Sales: One-time sales of computers, laptops, servers, printers, accessories, ink, toner, and paper. As an official terra Partner of Wortmann AG, the company sells TERRA branded PCs and technology products.
2. IT Services and Repairs: On-site service through mobile technicians, in-shop workshop repairs, and remote maintenance support. Includes IT security, virus protection, data recovery, and software solutions.
3. Logistics and Shipping Services: Packet shipping through multiple carriers (UPS, GLS, DPD, and freight forwarders). The company operates paketshops for convenient drop-off and collection. Pricing based on packet size and destination.
4. Printing and Reproduction Services: Copying, printing, scanning, laminating, and faxing services up to DIN A3 format. Color and black/white reproduction with volume discounts available.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Leocom operates as a local IT service provider selling and servicing computer hardware and software (including TERRA-branded products as an official Wertmann AG terra Value Partner), offering on-site, in-workshop, and remote maintenance support (via pcvisit) for networks, servers, virus protection, and data recovery. Complementing its IT-Service core, Leocom runs paketshop logistics through UPS, GLS, and DPD, plus a Druck & Repro print/copy/scan/lamination/fax service up to DIN A3, all delivered from its Leopoldshöhe storefront and mobile technicians.

Product overview

Leocom is a local IT service provider offering a unified portfolio of services for both private and business customers. The core offering consists of IT-Service (sales, consulting, repair, networking, servers, computers), supplemented by Logistik (package shipping and parcel shop services), Druck & Repro (printing, copying, scanning), and Fernwartung (remote maintenance via pcvisit). As an official terra Value Partner of Wortmann AG, Leocom also resells and supports terra hardware including servers, PCs, and laptops. The company operates a physical retail location in Leopoldshöhe with an integrated workshop and mobile technicians.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Service Comprehensive IT service for private and business customers covering sales of servers, PCs, laptops, tablets, and printers; technology consulting; repair services delivered on-site, in the in-store workshop, or remotely via pcvisit; network and server management; and computer security solutions including virus protection and data recovery. As an official terra Value Partner of Wortmann AG, the offering also includes TERRA-branded hardware.
• Logistik Package shipping and logistics service offering parcel drop-off, collection, and shipping via UPS, GLS, DPD, and freight forwarders, with tracking, overnight and express options (9am, 10am, 12pm), and shipping insurance included up to €750 per packet. Pricing is published by packet size and destination zone across Germany and Europe.
• Druck & Repro Print and reproduction service offering black-and-white and color copying up to DIN A3, document and photo printing, scanning and digitization, lamination and cutting finishing services, and fax transmission with confirmation. Volume discounts are available starting from 50 copies.

Quantifiable outcome

• On-site service through mobile technicians, in-store workshop, or remote maintenance
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• AVMcoreTechnology or Integration · 1 January 2023AVM Premium Partner status achieved in 2023. As an authorized and certified company, Leocom offers the complete FRITZ!Box family for fast and secure connections.
• DPDcoreChannel Partner/ Reseller/ Distributor · 1 January 2019DPD Pickup paketshop added to logistics services in 2019, providing additional shipping options for customers.
• UPScoreChannel Partner/ Reseller/ Distributor · 1 January 2019UPS Access Point paketshop operator since 2019, complementing the existing GLS and DPD services.
• Buchhandlung BlumeminorStrategic or Co-development Partner · 1 January 2019Local retail cooperation 'Bücher für Leopoldshöhe' enables customers to order books from the bookstore in Oerlinghausen and pick them up at Leocom in Leopoldshöhe.
• Naturstrom (formerly Savero)minorOthers · 1 January 2017Certified green electricity and green gas provider ensuring sustainable, future-oriented energy supply for the business operations.
• Freifunk.netminorStrategic or Co-development Partner · 1 January 2016Leocom supports the Freifunk initiative for building citywide free WLAN infrastructure, contributing to free WiFi networks in Leopoldshöhe, Oerlinghausen, and surrounding areas.
• Wortmann AG (terra)coreTechnology or Integration · 1 January 2015Leocom is an official terra Value Partner of Wortmann AG, offering TERRA branded computers, PCs, and technology products. This partnership provides access to reliable, modern technology from the regional manufacturer, with leasing options available for business customers.
• Medienwerkstatt Vogel (Maik Vogel)minorStrategic or Co-development Partner · 1 January 2015Media workshop operating under the same roof, providing advertising articles and printed gift ideas for small and medium-sized businesses as well as private individuals.
• pcvisit Software AGcoreTechnology or IntegrationLeocom uses pcvisit software for conducting remote maintenance sessions. This enables fast and efficient technical support for customers without requiring on-site visits.
• GLS (General Logistics Systems)coreChannel Partner/ Reseller/ DistributorGLS paketshop operator enabling customers to drop off and collect parcels. Part of Leocom's logistics services since 2013.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• PC-Spezialist: A German franchise network of independent local IT service shops offering on-site support, repairs, hardware sales, and consulting. Closely comparable to Leocom in business model, customer base (private + SMB), and storefront-with-workshop footprint.
• Tarox AG: German IT system house and distributor selling hardware, software, and IT services to SMBs and resellers. Overlaps Leocom on hardware resale plus system integration/services for local and regional customers, though at a larger scale.
• Bluechip Computer AG: German IT retailer and system house providing hardware, services, and IT consulting to small businesses and consumers. Mirrors Leocom's combination of equipment resale and on-site service delivery in the German SMB/consumer segment.
• ARLT Computersysteme: German IT retailer and service provider focused on hardware sales, configuration, and B2B/consumer service. Comparable to Leocom in combining physical retail, hardware resale, and IT support for private and small-business customers.

Broad incumbents

• Wortmann AG: German manufacturer of TERRA-brand PCs and a broader IT distributor with its own retail/service arm. Already a core partner of Leocom (Terra Value Partner since 2015) and overlaps on retail hardware, IT services, and channel economics.
• Bechtle AG: Europe's largest independent IT systems integrator with significant German retail/service operations. Overlaps Leocom on IT services, hardware resale, and SMB support, but at far greater scale and with a national footprint.
• ACP Holding: German IT services and distribution group offering infrastructure, managed services, and consulting to mid-market and SMB customers. Comparable services portfolio to Leocom, with a much broader organizational and geographic reach.
• Mindfactory AG: Large German IT retailer primarily selling components and systems online. Competes with Leocom on hardware resale, though lacking local service, installation, and repair offerings that define Leocom's value proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/leocomdotnet
• Instagraminstagram.com/leocom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leocom