OneNet
OneNet is a New Zealand-based Managed Service Provider and Tier-1 Microsoft Cloud Solution Provider delivering sovereign managed IT services — private cloud, Microsoft 365, security, endpoints, networks and backup/DR — plus an end-to-end AI practice, to 500+ organisations across Australasia's government, finance, healthcare and education sectors.
- Company typePrivate
- Founded2000
- HeadquartersHerne Bay, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingServices
What OneNet does
OneNet Limited is a New Zealand-based Managed Service Provider and Tier-1 Microsoft Cloud Solution Provider founded in 2000 by Paulette and Michael Snowden, headquartered in Auckland with data centre presence in Auckland, Hamilton, Sydney and Melbourne. The company delivers managed IT services across every infrastructure layer — private cloud, public cloud (Azure and AWS), Microsoft 365, managed and hosted desktops (Citrix DaaS), managed detection and response, managed WAN, and Veeam-based backup and disaster recovery — to 500+ organisations across government, financial services, healthcare, education, manufacturing/distribution and professional services verticals in Australasia.
The core platform integrates Microsoft ecosystem products (Entra ID, Intune, M365, Azure) with Veeam for backup, Fortinet for security fabric, Citrix for virtual desktops and Cisco for networking, hosted across Tier III+ NZ facilities with a 99.99% uptime SLA. In 2025, OneNet launched OneNet AI Limited, a wholly owned subsidiary providing an end-to-end AI practice (readiness assessment, strategic planning, virtual CAIO, agent development, AI security audit) using LLM-agnostic models (OpenAI, Anthropic, Google, Meta, open-source) with RAG pipelines and an AI Security Audit mapped to NIST AI RMF, ISO/IEC 42001 and OWASP LLM Top 10. Grizzly AI operates as a sister company for AI-powered RFP response automation.
The business model is predominantly recurring managed services revenue (predictable monthly billing for cloud, security, desktop, network and DR services) supplemented by Microsoft 365 licensing pass-through as a Tier-1 CSP and professional services revenue from AI engagements. Go-to-market is sales-led through direct enterprise field sales and inside sales (free 30-minute strategy call), with no reseller or distributor channel. The company is privately held by the founders with no disclosed external funding.
OneNet firmographics
Firmographics- Name
- OneNet
- Legal name
- OneNet Limited
- Website
- https://onenet.co.nz
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OneNet is a New Zealand-based Managed Service Provider and Tier-1 Microsoft Cloud Solution Provider delivering sovereign managed IT services — private cloud, Microsoft 365, security, endpoints, networks and backup/DR — plus an end-to-end AI practice, to 500+ organisations across Australasia's government, finance, healthcare and education sectors.
- Ownership category
- akta.pro rank
Where OneNet is headquartered
LocationHeadquarters
- HQ city
- Herne Bay
- HQ country
- New Zealand
- HQ region
- Oceania
Offices5 records
Markets served
OneNet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Full-stack managed services covering private cloud, public cloud, managed desktop, hosted desktop, managed WAN, backup and DR, Microsoft 365 and MDR. Provided as ongoing managed services with predictable monthly costs. OneNet designs, builds and operates customer environments, billing monthly for the service.
- Microsoft 365 Licensing: As a Tier 1 Microsoft Cloud Solution Provider, OneNet handles Microsoft licensing and billing directly, providing consolidated invoicing to clients for M365 licences.
- Public Cloud Management (Azure and AWS): Manages customer Azure and AWS environments including landing zones, migration, 24/7 operations, FinOps and security. Billed against customer cloud consumption with OneNet's managed services overlay.
- AI Practice Services: OneNet AI practice delivering readiness assessments, strategic AI plans, virtual CAIO embedding, custom agent development and AI security audits. Engageable as individual services or as a complete end-to-end programme.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Monthly | Hosted Desktop - per user, per month |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
OneNet product offering
Product offeringCore offering
OneNet is a New Zealand-based Managed Service Provider and Cloud Solution Provider delivering managed IT services across AI, security, cloud (sovereign private cloud plus managed Azure/AWS public cloud), Microsoft 365, networks, backup and disaster recovery, and managed endpoints for organisations across government, finance, healthcare, education, manufacturing and distribution sectors in New Zealand and Australasia. The company designs, builds and operates customer IT environments end-to-end as a single managed services partner, backed by a 24/7 NZ-based human support team and ISO 27001 certification. In 2025 OneNet launched OneNet AI, an end-to-end AI practice covering readiness assessment, strategic planning, virtual Chief AI Officer embedding, custom agent development and independent AI security auditing.
Product overview
OneNet is a New Zealand-based Managed Service Provider and Cloud Solution Provider offering a comprehensive portfolio of managed IT services across AI, security, cloud, networks, backup and disaster recovery. The core offering spans sovereign private cloud, public cloud (Azure/AWS), Microsoft 365, managed endpoints and mobile, hosted virtual desktops, managed WAN, and backup/DR services. Built on top of this infrastructure layer is OneNet AI, an end-to-end AI practice launched in 2025 that encompasses five distinct services: AI Readiness Survey (assessment), Strategic AI Plan (planning), Virtual Chief AI Officer (leadership), Agent Development (building), and AI Security Audit (assurance). A sister product, Grizzly AI, provides AI-powered RFP response automation. The portfolio is delivered as a unified managed service with 24/7 NZ-based support, ISO 27001 certification, and Tier 1 Microsoft CSP status.
Differentiator
Problem solved
Functional benefit
Brands
- Grizzly AI: An AI-powered software product for RFP and tender response automation, helping teams build winning bids faster. Grizzly AI began as an internal project inside OneNet, was spun out as its own company in 2020, and operates today as a sister company of OneNet.
Products and services
- OneNet Managed Desktop Cloud-managed endpoint solution for laptops, desktops and mobile devices integrating with Entra ID and Microsoft Intune for identity-driven device management, patching, hardening and security across Windows, macOS, iOS and Android.
- Hosted Desktop (DaaS) Citrix-powered virtual desktops and applications hosted in OneNet's Tier III NZ data centre on Managed Private Cloud infrastructure, delivering virtual apps and desktops with centralised management and no local data on endpoints.
- Managed Detection and Response (MDR) 24/7 Security Operations Centre combining human analysts with AI-enhanced detection technology to detect, investigate and respond to threats across endpoints, identity, email, cloud and network with rapid pre-authorised containment.
- Microsoft 365 Microsoft 365 design, deployment, security and support including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, Intune, and Copilot, with identity, device and data protection.
- Managed Public Cloud Managed cloud services on Microsoft Azure and AWS covering landing zones, migration, modernisation, 24/7 operations, FinOps and security, with CAF and WAF aligned infrastructure.
- Managed Private Cloud Sovereign, geo-diverse dedicated infrastructure hosted across Tier III+ NZ facilities in Auckland, Hamilton, Sydney and Melbourne, delivering predictable performance with 99.99% platform availability SLA.
- Managed WAN Fully managed wide-area network with SD-WAN intelligence, carrier-grade resilience, direct Azure ExpressRoute and AWS Direct Connect interconnect, and integrated Fortinet security fabric.
- Backup and Disaster Recovery Veeam-based immutable backup and disaster recovery with optional air-gapped vaulting in Australia and Singapore, a geographically isolated DR site in a separate NZ region, and tested recovery runbooks with defined RPO/RTO per workload.
- OneNet AI End-to-end AI practice providing assessment, planning, embedded leadership, custom AI agent development and independent security assurance for organisations adopting AI, comprising AI Readiness Survey, Strategic AI Plan, Virtual Chief AI Officer, Agent Development and AI Security Audit services.
- Grizzly AI AI-powered software for RFP and tender response generation that helps teams build winning responses by automating evidence gathering, drafting and review for procurement submissions; operated as a sister company to OneNet.
- AI Readiness Survey Structured diagnostic benchmarking organisational AI readiness across people, processes, data and technology, delivering a readiness archetype and suggested next actions as part of the OneNet AI practice.
- Strategic AI Plan Tailored strategic plan with sequenced roadmap across seven AI domains (strategy, value, organisation, people, governance, engineering, and data), including dependencies, costing and investment model, as part of the OneNet AI practice.
- Virtual Chief AI Officer Embedded Chief AI Officer capability providing continuous strategy, governance and execution support through AI transformation, augmenting or replacing an in-house CAIO role, as part of the OneNet AI practice.
- Agent Development Custom AI agent design, build and ongoing support using an LLM-agnostic approach (OpenAI, Anthropic, Google, Meta, open-source), including workflow automation, systems integration, governance and evaluation, as part of the OneNet AI practice.
- AI Security Audit Independent security audit of AI systems including lifecycle review, adversarial red-teaming and shadow-AI discovery, mapped to NIST AI RMF, ISO/IEC 42001 and OWASP LLM Top 10, as part of the OneNet AI practice.
Quantifiable outcome
- 99.99% platform uptime SLA
- +2 more outcomes
Companies that use OneNet
Customer profileSegments6 records
Ideal customer profiles6 records
OneNet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability10 records
Feature7 records
OneNet partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- MicrosoftcoreOneNet is one of the very few Tier-1 Microsoft Cloud Solution Providers in New Zealand, working directly with Microsoft and bypassing distributors. Holds three Microsoft Solutions Partner designations: Modern Work, Security, and Private Cloud. Handles Microsoft 365, Azure and related licensing, billing and support directly.
- Amazon Web Services (AWS)coreCertified AWS-experienced team providing managed AWS services including landing zone design, migration, modernisation and 24/7 operations. Cloud signals feed into OneNet's Managed Detection and Response service.
- Microsoft AzurecoreManaged Azure services including enterprise landing zones, migration, FinOps and security integration with OneNet's MDR. Direct Azure interconnect available via OneNet Managed WAN.
- CiscocoreCisco Select Integration certified partner for enterprise networking and secure connectivity. Core switching and security infrastructure runs on duplicated Cisco enterprise-class equipment. SD-WAN capabilities integrated with Cisco technologies.
- CitrixcoreCitrix-powered virtual desktops and apps as the default platform for OneNet's Hosted Desktop (DaaS) service. Uses Citrix NetScaler Application Delivery Controllers and Citrix Machine Creation Services.
- FortinetcoreFortinet certified partner certified to design, deploy and manage FortiGate-based security fabric for customer environments. Fortinet next-generation firewalling, segmentation and SSE/SASE-ready architecture integrated into OneNet Managed WAN.
- VeeamcoreUses Veeam Backup and Veeam Replication for immutable block storage, backup and disaster recovery services. Optional immutable object storage in Australia and Singapore.
- LightwireminorNetwork connectivity partner referenced in OneNet's partner ecosystem for providing network infrastructure and connectivity services.
- Grizzly AIcoreSister company to OneNet, founded as an internal project before being spun out in 2020. Grizzly AI develops AI-powered software for RFP and tender responses. Shares New Zealand roots and heritage with OneNet. OneNet AI practice draws on Grizzly AI's AI development capabilities.
- BSI GroupcoreBSI Group is the independent certification body that issues and verifies OneNet's ISO/IEC 27001:2022 certification. Their certification directory confirms OneNet's certification status (Certificate number IS 720083).
- Canberra Data Centres (CDC) AucklandcoreCDC Auckland facility is a Tier III+ data centre where OneNet hosts its core New Zealand cloud platform. CDC is referenced in the OneNet glossary as the provider of the Auckland facility for the core NZ cloud platform.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
OneNet competitors and assessment
Company assessmentBroad incumbents
- Accenture New Zealand: Accenture NZ is the local arm of the global consulting and technology services firm, offering cloud migration, managed services, and digital transformation. Comparable as a broad incumbent competing for enterprise and government managed services engagements.
- Spark NZ: Spark New Zealand is the country's largest telco and offers managed IT, cloud, and security services through Spark Business Group. Comparable as a broad incumbent with overlapping managed services and connectivity, though its scale and telco heritage differentiate it from OneNet's pure MSP focus.
- Fujitsu New Zealand: Fujitsu New Zealand is a global IT services and managed services provider with established NZ presence serving enterprise and government. Comparable as a broad incumbent offering overlapping cloud, managed infrastructure, and digital transformation services.
- NTT Data New Zealand: NTT Data is a global IT services firm with a New Zealand subsidiary offering managed infrastructure, cloud, and consulting. Comparable as a broad incumbent serving NZ enterprise and government, often competing for the same large managed services contracts.
Direct peers
- Insomnia NZ: Insomnia is a New Zealand-focused managed IT services provider with a strong Microsoft and cloud services practice serving SME and mid-market customers. Comparable as a direct domestic competitor targeting similar customers with Microsoft-centric managed services.
- Lexel Systems: Lexel Systems is a New Zealand managed IT services and cybersecurity provider with a Microsoft-centric practice serving mid-market and enterprise. Comparable as a direct peer in cloud, security, and managed services delivery.
- Revera (now part of CCL): Revera was a New Zealand-based managed services and cloud infrastructure provider acquired by CCL, serving enterprise and government customers. Comparable as a direct peer in managed cloud, infrastructure, and government-sector focus.
- Exeed NZ: Exeed is a New Zealand managed IT services and Microsoft-focused provider delivering cloud, productivity, and security services to mid-market customers. Comparable as a direct peer in Microsoft-centric managed services and SMB/mid-market focus.
- Datacom: Datacom is Australasia's largest locally owned technology services company, offering managed IT, cloud, and security services across NZ and Australia. Directly comparable as a full-stack MSP serving government and enterprise, and OneNet's largest domestic competitor.
Regional players
- Catalyst IT: Catalyst IT is an NZ-based open-source focused managed services and software development firm, with particular strength in education and not-for-profit sectors. Comparable in managed services delivery model and NZ-market focus, though differentiated by open-source orientation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
OneNet social profiles
Digital presenceOneNet compliance and trust
Trust signalCompliance3 records
OneNet financial estimates
Financial estimateRevenue estimate
Valuation estimate
OneNet leadership team
Management profileNumber of profiles
Profiles2 records
OneNet subsidiaries and ownership
Company hierarchySubsidiaries1 record
OneNet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OneNet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OneNet
What does OneNet do?
OneNet is a New Zealand-based Managed Service Provider and Cloud Solution Provider delivering managed IT services across AI, security, cloud (sovereign private cloud plus managed Azure/AWS public cloud), Microsoft 365, networks, backup and disaster recovery, and managed endpoints for organisations across government, finance, healthcare, education, manufacturing and distribution sectors in New Zealand and Australasia. The company designs, builds and operates customer IT environments end-to-end as a single managed services partner, backed by a 24/7 NZ-based human support team and ISO 27001 certification. In 2025 OneNet launched OneNet AI, an end-to-end AI practice covering readiness assessment, strategic planning, virtual Chief AI Officer embedding, custom agent development and independent AI security auditing.
Is OneNet a public or private company?
OneNet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OneNet founded?
OneNet was founded in 2000. It employs 11 to 50 people.
Where is OneNet based?
OneNet is headquartered in Herne Bay, New Zealand, in the Oceania region.
How does OneNet make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are microsoft 365 Licensing, public Cloud Management (Azure and AWS) and AI Practice Services.
Who are OneNet's main competitors?
Broad incumbents on record are Accenture New Zealand, Spark NZ, Fujitsu New Zealand and NTT Data New Zealand. Direct peers are Insomnia NZ, Lexel Systems, Revera (now part of CCL), Exeed NZ and Datacom. Catalyst IT is listed as a regional player.
Does OneNet have an API?
No public API is recorded for OneNet.