Infrasys

What Infrasys does

Infrasys, now legally operating as Novem IT Limited, is a UK-based managed IT services provider founded in 2001 that delivers outsourced IT infrastructure, cybersecurity, disaster recovery, Microsoft 365-based Modern Workplace solutions, business communications, specialised technical projects, and IT strategy consultancy. The company serves mid-market and enterprise clients across five named verticals: automotive and dealerships, manufacturing, financial services, accountancy, and legal - industries with elevated requirements for regulatory compliance, operational continuity, and data protection. Service delivery is supported from three regional UK offices in Manchester, Colwyn Bay (Wales), and Coventry (Midlands), enabling localised account management and on-site support.

The technology stack is built on Microsoft 365 as the core productivity and collaboration platform, layered with managed cybersecurity, backup and disaster recovery, and telephony/connectivity services. Service offerings are positioned as proactive rather than break-fix, with managed IT framed around uptime, security, and efficiency outcomes. The portfolio also includes the iStore procurement platform for hardware and software resale. The company operates as a wholly-owned subsidiary within the wider Novem group, following a 2025 rebranding from the Infrasys trade name to the unified Novem brand; services, contractual terms, and operational processes were explicitly preserved through the transition.

Revenue is generated through two streams: recurring subscription-based managed IT service contracts with annual billing cadence, and project-based professional services for migrations, infrastructure upgrades, and consultancy engagements. Pricing is custom and quote-based rather than publicly disclosed, consistent with enterprise MSP deal structures. The go-to-market is direct enterprise sales via dedicated account contacts (Director Mike Ryan and Head of Solutions Architecture Stephen Meadowcroft), supported by LinkedIn presence, email newsletters, and website content including case studies and industry-specific solution pages.

Name

Infrasys

Legal name

Novem IT Limited

Website

https://infrasys.co.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Infrasys (now Novem IT Limited) is a UK-based managed IT services provider serving mid-market and enterprise clients across automotive, manufacturing, financial, accountancy, and legal verticals with managed IT, cybersecurity, disaster recovery, and Microsoft 365 solutions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

akta.pro secondary industries

ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

Keywords

• Managed IT services
• Cybersecurity solutions
• Disaster recovery services
• Microsoft 365 services
• IT consultancy

Headquarters

HQ city

Solihull

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services providing comprehensive IT support, cybersecurity, disaster recovery, and infrastructure management. Revenue is generated through ongoing service contracts with predictable pricing.
2. Professional Services and Technical Projects: One-time project-based revenue for specialised technical implementations, migrations, infrastructure upgrades, and IT strategy consultancy engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Infrasys (now operating under the Novem brand as Novem IT Limited) is a UK-based managed services provider that delivers comprehensive IT support, cybersecurity, disaster recovery and backup, Microsoft 365 modern workplace, business communications, specialised technical projects, and IT strategy and consultancy to mid-market and enterprise clients. Services are delivered through recurring managed service contracts supplemented by project-based professional services engagements, with direct account management across regional offices in Manchester, Wales, and the Midlands.

Product overview

Infrasys (now operating as Novem) is an MSP offering a unified portfolio of IT services. The core offerings include Managed IT Services, Cybersecurity, Disaster Recovery & Backup, Microsoft 365 – Modern Workplace, Business Communications, Specialised Technical Projects, and IT Strategy & Consultancy. Additionally, the iStore provides IT product procurement. Services are delivered as a unified offering under the Novem brand following the rebranding, with no changes to contractual terms or service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT support that maximises uptime, enhances security, and drives business efficiency for mid-market and enterprise organisations.
• Cybersecurity Proactive, tailored cybersecurity that protects data, ensures compliance, and prevents costly downtime for organisational clients.
• Disaster Recovery & Backup Rapid recovery and secure backups that minimise downtime and protect business continuity for clients.
• Microsoft 365 – Modern Workplace Flexible, secure Microsoft 365 solutions enabling collaboration, productivity, and remote working anywhere for client organisations.
• Business Communications Scalable telephony and connectivity solutions that keep teams and customers connected across any location.
• Specialised Technical Projects Expert delivery of complex IT projects, from migrations to infrastructure upgrades, with minimal disruption.
• IT Strategy & Consultancy Expert IT consultancy that plans, delivers, and optimises projects for secure, scalable growth.
• iStore IT product store offering hardware and software solutions for procurement by client organisations.

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Microsoft 365coreTechnology or IntegrationMicrosoft 365 is a core technology platform delivered as part of Novem's Modern Workplace service offerings. Novem provides flexible, secure Microsoft 365 solutions enabling collaboration, productivity, and remote working for clients. This represents a primary technology partnership for delivering cloud productivity services.

Recent moves5 records

Expansion highlights4 records

Direct peers

• ANS Group: UK-based managed cloud, security and digital services provider, strong Microsoft partner. Comparable on Microsoft 365/Azure-centric managed services and UK enterprise customer base.
• Trustmarque: UK IT services and managed services provider delivering Microsoft-based infrastructure, security and cloud services. Comparable in vertical-agnostic UK mid-market managed IT delivery and Microsoft partnership focus.
• Babble: UK MSP offering managed IT, cloud, cybersecurity and unified communications. Operates in the same UK mid-market segment with overlapping Microsoft-centric service lines and similar subscription-based commercial model.
• Air IT: UK managed service provider delivering IT support, cloud, cybersecurity and communications to SMB and mid-market clients. Directly comparable in service mix, UK regional delivery model, and target customer profile.
• Littlefish: UK-based managed IT services and cybersecurity provider serving mid-market and enterprise clients. Directly comparable as a UK MSP with a similar service portfolio spanning managed IT, security, and Microsoft 365.
• Six Degrees Group: UK managed services and cloud provider offering managed IT, security, connectivity and unified communications. Comparable across the full managed IT, cybersecurity and business communications stack.

Broad incumbents

• Computacenter: Major European IT infrastructure and managed services provider with strong UK presence. Comparable on enterprise managed services and cybersecurity offerings, though at much larger scale and across broader geographies.
• Daisy Corporate Services: UK-based business communications, connectivity and managed IT services provider. Comparable in the business communications and managed IT overlap, though much larger and with a stronger telecom heritage.
• Softcat: Large UK IT infrastructure provider and Microsoft partner with broad managed services, licensing and hardware offerings. Comparable in Microsoft-centric service delivery but operates at significantly greater scale and breadth.
• Bechtle: Large European IT services and managed services provider with extensive UK footprint. Comparable on managed IT, security and Microsoft-centric services, but with a much broader geographic and portfolio reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/novem-ltd
• Xx.com/infrasysltd
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infrasys