The Victim Center

What The Victim Center does

The Victim Center is a 501(c)(3) nonprofit organization founded in 1976 in Springfield, Missouri, providing free-of-charge services to victims of violent and sexual crimes across southwest Missouri. All services are delivered at no cost to clients, with the organization funded entirely through individual donations, corporate sponsorships, government grants, United Way support, Missouri state tax credits, monthly giving (Champions of Hope), planned giving, and in-kind donations. The organization employs 20-30 full-time staff augmented by volunteer victim advocates staffing a 24/7 crisis hotline, and serves approximately 2,184 victims annually.

The organization delivers a unified suite of four interconnected services: 24-Hour Crisis Response (telephone hotline plus hospital and police accompaniment), Victim Advocacy Services (safety planning, emergency orders of protection, court support, and community resource referrals), Counseling Services (individual, family, and group trauma-based therapy including specialized modalities like Child Parent Relationship Therapy, Sexual Assault Survivor Group, and Art Therapy Group), and Prevention Education (school and community-based training reaching 12,000 school-age children annually). Its underlying operational model is human-delivered trauma-informed care, with no proprietary software platform; the technology layer is limited to a PCI-DSS-compliant donation pipeline via Network for Good and basic organizational social media presence (Facebook, Twitter/X, YouTube).

The go-to-market motion is community-led and event-driven: victims access services directly through the crisis hotline and partner referrals from law enforcement, hospitals, courts, and schools, while donor acquisition is driven by annual fundraising events (Breakfast of Hope, Wine Women and Shoes), monthly giving, and direct outreach. Embedded service delivery is a distinctive channel — a victim advocate is stationed on-site at the Springfield Police Department, and an adult therapist is stationed on-site at Harmony House domestic violence shelter. The organization is governed by a cross-sector board drawing representation from Mercy, Burrell Behavioral Health, Greene County, the U.S. Attorney's Office, CoxHealth, and Missouri State University, and is preparing to celebrate its 50th anniversary in 2026.

Name

The Victim Center

Legal name

The Victim Center Inc

Website

https://thevictimcenter.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

The Victim Center is a 501(c)(3) nonprofit founded in 1976 that delivers free crisis intervention, counseling, advocacy, and prevention education to victims of violent and sexual crimes in southwest Missouri, serving 2,184 victims and 12,000 children annually.

Ownership category

akta.pro rank

Product category

Victim Crisis and Advocacy Services

NAICS

Individual and Family Services (6241), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Forensic & Correctional Behavioral Health Services (HLAFACAM), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Victim crisis services
• Mental health counseling
• Sexual violence prevention
• Crisis intervention hotline
• Victim advocacy services

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Cash gifts from individual donors; Missouri taxpayers contributing $100+ may be eligible for 70% state tax credit.
2. Corporate Sponsorships: Event sponsorships at Breakfast of Hope and Wine Women and Shoes events at various levels from Safe Kids ($600) to Champion for Children ($5,000).
3. Government Grants: Funding from government sources to support victim services operations.
4. Missouri Tax Credits: State tax credits valued at 70% of gifts for donors with Missouri tax liability contributing $100 or more.
5. Monthly Giving: Champions of Hope recurring giving circle at $25/month supporting free services.
6. Planned Giving: Bequests, trusts, endowments, and planned gifts of securities.
7. In-Kind Donations: Accepts in-kind donations of snacks, cell phones, chargers, bus passes, taxi vouchers, and copy paper.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

The Victim Center provides free-of-charge individual, family, and group mental health therapy services to victims of violent and sexual crime, complemented by 24/7 crisis response, victim advocacy (safety planning, court/hospital/law-enforcement accompaniment), and school-based prevention education. Services are delivered through office-based counseling, a staffed crisis hotline, embedded advocates at partner organizations, and community education programming throughout southwest Missouri.

Product overview

The Victim Center is a non-profit organization offering a unified suite of free-of-charge support services for victims of violent and sexual crimes. The core offering consists of four interconnected services: 24-Hour Crisis Response (immediate telephone and in-person support), Victim Advocacy Services (safety planning, court support, and resource referrals), Counseling Services (individual, family, and group therapy), and Prevention Education (school and community-based training). Supporting these core services are educational resources including PDF guides on abuse topics and safety planning tools. The organization serves southwest Missouri and is celebrating its 50th anniversary in 2026.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Crisis Response Round-the-clock crisis intervention service staffed by trained volunteer victim advocates and professional staff members, available to all victims of violent or sexual crimes regardless of when the crime occurred. Provides telephone support, immediate crisis intervention, hospital and/or police station accompaniment, crisis counseling, and referral services.
• Victim Advocacy Services Comprehensive advocacy services including safety planning, assistance with emergency orders of protection, help obtaining community resources and referrals, and accompaniment to court, hospital, and law-enforcement interactions. Services are provided to victims of violent or sexual crime in southwest Missouri at no cost.
• Counseling Services Individual, family, and group mental health therapy for victims of sexual or violent crime. Includes trauma-based counseling, Child Parent Relationship Therapy, Sexual Assault Survivor Group, Family Violence Group, SAFE Group, and Art Therapy Group.
• Prevention Education School- and community-based prevention education program teaching self-protective skills to help community members avoid victimization. Delivered in schools, businesses, and organizations throughout southwest Missouri, reaching approximately 12,000 school-age children annually.
• Educational Resources PDF educational resources covering topics including child abuse, date rape, sexual violence, emotional and verbal abuse, warning signs of abuse, cycle of violence, effects of victimization, and personalized safety planning. Available free of charge via the organization's website.

Quantifiable outcome

• 2,184 victims served in 2025 with free-of-charge services
• +5 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

13 partnerships are on record, tiered core and minor.

• United Way of the OzarkscoreStrategic or Co-development PartnerUnited Way of the Ozarks is listed as a key supporter/partnership providing partial funding support for The Victim Center's operations.
• Network for GoodcoreTechnology or IntegrationThird-party payment processor for secure donation processing including recurring donations. Compliant with PCI DSS standards.
• Guidestar/CandidminorStrategic or Co-development PartnerTransparency seal holder demonstrating nonprofit accountability and transparency standards.
• Springfield Police DepartmentcoreStrategic or Co-development PartnerEmbedded victim advocate (Jennifer Moore) stationed at Springfield Police Department providing immediate support to victims interacting with law enforcement.
• Harmony HousecoreStrategic or Co-development PartnerHosting adult therapist Genie Cortez on-site for crime victim counseling services at this partner domestic violence shelter.
• MercycoreStrategic or Co-development PartnerMercy health system represented on Board of Directors with Zach Adams as President. Board governance partnership.
• Burrell Behavioral HealthcoreStrategic or Co-development PartnerBurrell Behavioral Health represented on Board of Directors with Lauren Joslyn as Vice President. Board governance partnership.
• O'Reilly Auto PartsminorGTM or Marketing PartnerChampion for Healing sponsor of 2026 Breakfast of Hope event providing financial support.
• CoxHealthminorGTM or Marketing PartnerHall of Hope sponsor of 2026 Breakfast of Hope event providing financial support.
• Mid-Missouri BankminorGTM or Marketing PartnerMessage of Hope sponsor of 2026 Breakfast of Hope event providing financial support.
• Greene CountycoreStrategic or Co-development PartnerGreene County represented on Board of Directors with Amanda Corcoran. Board governance partnership.
• Missouri State University Counseling CenterminorStrategic or Co-development PartnerMissouri State University represented on Board of Directors with Tammy Dixon. Board governance partnership.
• United States Attorney's OfficescoreStrategic or Co-development PartnerFederal representation on Board of Directors with Stephanie Wan. Board governance partnership.

Scale indicators8 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• RAINN (Rape, Abuse & Incest National Network): National organization operating the National Sexual Assault Hotline and providing victim support resources; the closest national analog to The Victim Center's crisis line, counseling, and prevention education stack.
• Safe Horizon: NYC-based nonprofit delivering comprehensive victim services including 24/7 hotlines, counseling, advocacy, and court accompaniment — direct functional match to The Victim Center's full-service victim support model.
• National Children's Alliance: National accrediting body and resource hub for Children's Advocacy Centers serving child abuse victims through forensic interviews, therapy, and family advocacy — overlaps with TVC's child therapy and prevention education work.
• Childhelp: National nonprofit operating a child abuse hotline, crisis intervention, and prevention education similar to TVC's 24-hour crisis line and school-based prevention programming for children.
• National Center for Victims of Crime: National advocacy and resource organization for crime victims providing crisis support, referrals, and policy advocacy — overlaps with TVC's victim advocacy, safety planning, and resource navigation services.
• Joyful Heart Foundation: National nonprofit providing healing and advocacy for survivors of sexual assault, domestic violence, and child abuse — direct parallel to TVC's trauma-informed counseling and advocacy mission.

Emerging players

• Darkness to Light: Focused nonprofit specializing in child sexual abuse prevention education and training adults to protect children — overlaps narrowly with TVC's school-based prevention education offering.
• Crisis Text Line: Technology-enabled 24/7 crisis support service delivered via text — partial functional overlap with TVC's 24-hour crisis hotline, but with a different delivery channel and broader crisis scope.

Broad incumbents

• YWCA USA: National federation of local YWCAs many of which deliver domestic violence sheltering, counseling, and sexual assault services — broad incumbent in the same space as TVC's Family Violence Group and DV advocacy work.
• National Network to End Domestic Violence (NNEDV): National policy and capacity-building organization for domestic violence programs — adjacent to TVC's domestic violence group counseling and advocacy, but operates at the federal funding and systems-change layer rather than direct service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/thevictimcenter
• YouTubeyoutube.com/channel/UCvUaPmKcn-p7H05cpP6ykEQ
• Facebookfacebook.com/thevictimcenter
• LinkedInlinkedin.com/company/the-victim-center-incc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Victim Center