Brekeke Software, Inc.

What Brekeke Software, Inc. does

Brekeke Software, Inc. is a privately held, US-incorporated (San Mateo, California) developer of SIP-based telephony software founded in 2003 (operating under the Brekeke brand since a 2006 rename from OnDO PBX). Its product portfolio covers the full VoIP/UC stack: Brekeke SIP Server (proxy, registrar, B2BUA), Brekeke PBX (single-tenant and a multi-tenant edition supporting up to 2,000 tenants per server), Contact Center Suite (ACD, predictive dialing, CRM integration, WebRTC client), and Brekeke UC (omnichannel chat, video, presence, SMS/email). The software is built in Java on Apache Tomcat and runs on Windows and Linux, with extensions via the Brekeke PAL WebSocket API, Flow Designer, and plug-in interfaces for ARS, audio, and CRM integrations (Zoho, Microsoft Teams Direct Routing, Google Cloud and IBM Watson TTS, APNS/FCM push).

The company serves telephony carriers and service providers seeking multi-tenant hosted PBX, mid-to-large enterprises requiring distributed IP-PBX and contact-center capabilities, and government/emergency-services customers (e.g., Ankara Police Department) needing high-availability SIP redundancy. Its go-to-market combines direct online sales (with a 60-day free trial, credit card, PayPal, and PO) for SIP Server with quote-based enterprise sales for PBX and Contact Center Suite, supported by a four-tier partner program (Channel, Simple VAR, OEM, Technology) and local distributors, plus an active user forum and documentation wiki. Revenue comes from one-time perpetual software licenses (e.g., SIP Server Advanced at $1,500), paid add-ons (IVR, PAL, WSS, Redundancy), and recurring annual or hourly Technical Support Contracts (annual TSC $1,000, developer TSC $2,000, hourly rates $100-$200).

Brekeke has remained founder/management-owned with no disclosed external funding, M&A, or leadership changes. Operating geographies span North America, Europe, and Africa, with documented case studies in the US, Turkey, Italy, and Zambia, and customers served across government, healthcare, retail, and telecommunications verticals.

Name

Brekeke Software, Inc.

Legal name

Brekeke Software, Inc.

Website

https://brekeke.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Brekeke Software is a privately held US developer of proprietary SIP-based telephony software — SIP Server, multi-tenant PBX, Contact Center Suite, and UC — serving telephony carriers, enterprises, and government/emergency-services customers globally via direct sales and a channel partner network.

Ownership category

akta.pro rank

Product category

VoIP Telephony Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (5415)

SIC

Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Messaging APIs, CPaaS & Programmable Communications (BPAMACAL)

Keywords

• SIP server software
• IP-PBX systems
• Unified communications
• Contact center software
• VoIP telephony platform

Headquarters

HQ city

San Mateo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses: Perpetual software licenses sold as one-time purchases. Brekeke SIP Server is offered in Standard Edition ($500) and Advanced Edition ($1,500). Brekeke PBX is sold in Single-Tenant and Multi-Tenant editions with user-based pricing. Licenses are bound to specific hardware and require activation.
2. Technical Support Contracts (TSC): Annual or hourly paid technical support contracts. Annual TSC at $1,000 USD for up to 12 hours. Hourly TSC at $100 USD/hr with a 3-hour minimum. Developer TSC (Annual: $2,000 / Hourly: $200/hr). Response time averages 2 hours for annual support.
3. Product Options and Add-ons: Optional paid features including IVR option, Brekeke PAL option, WSS option for WebRTC, and Redundancy option for PBX products. These are add-on licenses purchased alongside core products.
4. License Upgrades: Upgrade licenses available for existing customers to move from Standard to Advanced Edition, or from single-tenant to multi-tenant PBX editions.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Brekeke Software develops and sells SIP-based VoIP telephony software for telephony carriers, service providers, and enterprises. Its core offerings include Brekeke SIP Server (SIP proxy/registrar/B2BUA), Brekeke PBX (multi-tenant IP-PBX supporting up to 2,000 tenants per server), Brekeke UC (omnichannel unified communications), and Contact Center Suite (ACD, predictive dialing, CRM integration), all running on Windows and Linux via Java with Apache Tomcat.

Product overview

Brekeke Software, Inc. offers a unified VoIP communications platform comprising four core products: Brekeke SIP Server (SIP proxy/registrar for service providers), Brekeke PBX (IP-PBX with multi-tenant support for up to 2000 tenants), Brekeke UC (omnichannel unified communications with chat/video/presence), and Contact Center Suite (ACD, predictive dialing, CRM integration). These products share a common architecture with Brekeke PAL WebSocket API for developer extensibility, support optional IVR Designer module, and can run on Windows and Linux. The SIP Server comes in Standard/Advanced/Academic editions while PBX offers Single-Tenant and Multi-Tenant editions. Developer tools include PAL WebSocket, REST API, plug-in interfaces for ARS, audio processing, and Click-to-Call for Outlook integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Brekeke SIP Server SIP proxy, registrar, and B2BUA server software for Windows and Linux, providing SIP routing, NAT traversal, STIR/SHAKEN caller authentication, TLS security, WebSocket/WSS transport, SDN/OpenFlow support, push notifications, redundancy, and load balancing. Sold in Standard, Advanced, and Academic editions, primarily for telephony carriers, service providers, and enterprises that need carrier-grade SIP infrastructure.
• Brekeke PBX SIP IP-PBX software for Windows and Linux with multi-tenant support for up to 2,000 tenants on a single server. Includes WebRTC support, SCA/BLF business phone features, call recording, IVR/Flow Designer, call conferencing, voicemail, phonebook, and the Brekeke Phone mobile client. Sold in Single-Tenant and Multi-Tenant editions for enterprises and service providers offering hosted PBX.
• Brekeke UC (Unified Communications) Omnichannel unified communications module supporting chat, video, chatbot, email/SMS, file transfer, screen sharing, and presence, with integrations for Twitter and Facebook. Designed for enterprises and service providers seeking simplified omnichannel work communication.
• Brekeke Contact Center Suite Contact center software platform providing agent management, ACD (Automatic Call Distribution), real-time and historical reports, predictive dialing, CRM integration, agent map, recording file server, WebRTC client, and API for 3rd-party application integration. Targeted at service providers and enterprises operating inbound/outbound contact centers.
• Brekeke Phone (Mobile Softphone App) Mobile VoIP client application for iOS and Android that integrates with Brekeke PBX for making and receiving calls, with push notification support (FCM and APNS VoIP Push) to reduce mobile wake latency.
• Brekeke PBX Developer Tools Standalone developer toolkit providing sample programs, developer guides, and plug-in interfaces for Brekeke PBX, including Brekeke PAL WebSocket (JavaScript/WebSocket API), Web Service for PBX, ARS Search Plug-in, Recorded Audio Files Plug-in, and the Click-to-Call for Outlook add-on.

Quantifiable outcome

• 4.5 million residents served through Ankara Police Department emergency communications system with 24/7 availability
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature13 records

Partnerships

Three partnerships are on record, tiered core.

• FGS Bilgi Islem Urun. San. Tic. Ltd. Sti.coreImplementation/ SI/ Consulting PartnerFGS Bilgi Islem is a Turkish technology partner that integrated its call center module with Brekeke SIP Server for the Ankara Police Department deployment. FGS's call center module provides ACD (Automatic Call Distribution), Call Recording, and IVR functionality on top of Brekeke's redundancy-enabled SIP infrastructure.
• AppleTechnology or IntegrationApple Push Notification Service (APNS) VoIP Push and Token-based provider trust support for push notifications to iOS devices. Apple Local Push Connectivity (LPC) support for Brekeke Phone on iOS.
• Channel Partners NetworkcoreChannel Partner/ Reseller/ DistributorBrekeke maintains a network of authorized channel partners including Channel partners, Simple VAR partners, and local distributors/resellers who resell and distribute Brekeke products globally.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• 3CX: 3CX is a software-based IP-PBX sold to SMBs and service providers with similar SIP-first architecture, multi-tenant deployments, and channel-partner GTM. It is the closest direct competitor in packaged software PBX.
• Sangoma (Asterisk): Sangoma commercialises the open-source Asterisk PBX and offers Switchvox and Session Border Controllers, directly competing with Brekeke's SIP Server and PBX in the carrier/SMB channel.
• SignalWire (FreeSWITCH): SignalWire is the commercial steward of the FreeSWITCH open-source communications platform - a SIP-centric software stack used by service providers, directly comparable to Brekeke's SIP Server and PBX positioning.
• Grandstream Networks: Grandstream provides UCM series IP-PBX appliances and the Wave softphone alongside IP phones - competing with Brekeke's PBX and SIP Server in the same SMB and ITSP channel, often at similarly low price points.

Broad incumbents

• Avaya: Avaya is a long-established UC and contact-center vendor with IP Office, Aura, and Oceana. It sells broadly into the same enterprise and government PBX/UC market that Brekeke addresses, though at much larger scale.
• Cisco (Webex Calling/BroadWorks): Cisco's Webex Calling (formerly BroadSoft/BroadWorks) and on-prem Unified Communications Manager target the same service-provider-hosted and enterprise PBX segments, with significantly broader portfolio and sales reach.
• Mitel: Mitel sells MiVoice Business and MiCloud, an on-prem and cloud PBX suite used by mid-market and enterprise customers with multi-site needs - the same segment Brekeke serves with PBX and UC.
• Genesys: Genesys is a leading contact-center-as-a-service vendor whose Cloud CX and PureConnect platforms compete directly with Brekeke's Contact Center Suite for ACD, predictive dialing, and CRM-integrated agent workflows.
• RingCentral: RingCentral delivers a cloud-native UCaaS/contact-center platform (RingEX, RingCentral Contact Center) covering the same PBX, UC, and contact-center workloads that Brekeke offers as on-prem or partner-hosted software.

Emerging players

• Twilio: Twilio's Voice, SIP Trunking, and Elastic SIP Trunking offerings overlap with Brekeke's SIP Server at the carrier/enterprise edge, while Twilio Flex competes in contact center - a stronger cloud-native alternative in adjacent use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Brekeke
• Facebookfacebook.com/Brekeke-Software-Inc-123125771075376
• LinkedInlinkedin.com/company/brekeke-software-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brekeke Software, Inc.