Pax Assistance
Pax Assistance is a Miami-based travel assistance company founded in 2021 that sells direct-to-consumer, per-trip coverage and support services to international travelers as an alternative to traditional travel insurance.
- Company typePrivate
- Founded2021
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Pax Assistance does
Pax Assistance is a Miami-based, privately held travel assistance company founded in 2021 that sells coverage and support services to international travelers as an alternative to traditional travel insurance. Its core product is a single, unified web-based service through which travelers select their country of residence and purchase per-trip assistance covering medical emergencies, trip disruptions, lost baggage, and other travel-related incidents abroad. The platform is accessible globally through country-specific landing pages spanning virtually every country, and is offered in Spanish, English, and Portuguese.
The company operates with a headcount of 11–50 employees and has no disclosed mobile app, public API, or third-party integrations; product delivery is entirely through its website at paxassistance.com. No information is available on the underlying technology stack, underwriting or reinsurance arrangements, claims-handling infrastructure, or any proprietary technology components — the offering is described in source materials as a service rather than a modular software platform.
Pax Assistance employs a direct-to-consumer, self-serve go-to-market model with no disclosed B2B distribution, agency partnerships, or enterprise customers. No pricing tiers, revenue figures, funding rounds, M&A activity, or ownership disclosures are present in the available data, so the financial mechanics of the business — average ticket size, take rate, loss ratios, or customer acquisition cost — cannot be assessed from this material.
Pax Assistance firmographics
Firmographics- Name
- Pax Assistance
- Legal name
- Pax Assistance
- Website
- https://paxassistance.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pax Assistance is a Miami-based travel assistance company founded in 2021 that sells direct-to-consumer, per-trip coverage and support services to international travelers as an alternative to traditional travel insurance.
- Ownership category
- akta.pro rank
Pax Assistance industry classification
Industry- Product category
- Travel Assistance Services
- NAICS
- Other Travel Arrangement and Reservation Services (56159)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Travel Assistance & Concierge Services (Non-Insurance) (FSAJAJAF)
- akta.pro secondary industries
- Emergency Assistance & Case Management (Medical, Security, Evacuation) (THALALAG), Travel Medical & Health Insurance Platforms (THALALAC), Travel Insurance Coordination (HSACAKAI)
Keywords
Where Pax Assistance is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Markets served
Pax Assistance business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales
Distribution channels1 record
Pax Assistance product offering
Product offeringCore offering
Pax Assistance provides travel assistance services for international travelers, including coverage for medical emergencies, trip protection, lost baggage, and travel-related incidents abroad. The company positions itself as a modern alternative to traditional travel insurance, offering country-specific assistance plans that travelers purchase directly through its website for trips outside their country of residence.
Product overview
PAX Assistance is a travel assistance platform offering coverage and support services for travelers. The company positions itself as a reinvented travel assistance solution, providing an alternative to traditional travel insurance. The platform offers country-specific travel assistance services, allowing users to select their country of residence and purchase coverage for their travels. The product appears to be a unified service rather than a modular platform with separate products or add-ons.
Differentiator
Problem solved
Functional benefit
Products and services
- PAX Assistance Travel Assistance Service
Companies that use Pax Assistance
Customer profileSegments1 record
Ideal customer profiles1 record
Pax Assistance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pax Assistance partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights3 records
Pax Assistance competitors and assessment
Company assessmentEmerging players
- Battleface: Modern travel-insurance MGA partnering with carriers to deliver customizable, adventure-focused travel plans. Comparable to Pax as a challenger brand repositioning travel insurance for underserved traveler segments.
- Faye: Digital-first travel insurance startup offering app-based coverage and real-time assistance. Comparable to Pax as a tech-forward D2C challenger targeting modern traveler expectations in the same product category.
Direct peers
- SafetyWing: Digital-first travel medical and global health insurance provider targeting remote workers and frequent international travelers. Closely comparable to Pax on the D2C, online-only travel protection model and modern brand positioning.
- World Nomads: Travel insurance built specifically for independent and adventure travelers, sold online globally. Comparable to Pax in serving international leisure travelers with coverage for medical emergencies, trip issues, and gear.
- Seven Corners: Specialty travel and international medical insurance provider offering plans for travelers, expatriates, and students. Comparable to Pax on serving international travelers with medical and assistance benefits across multiple jurisdictions.
- VisitorsCoverage: Online travel-insurance marketplace and comparison platform serving international travelers. Comparable to Pax as a digital-first intermediary that aggregates and distributes travel protection plans across multiple source countries.
Broad incumbents
- AXA Travel Insurance: Global insurer offering travel and assistance products as part of a broader P&C portfolio. Comparable to Pax in the travel medical and assistance category but competes from a multinational insurance position rather than a pure-play model.
- Generali Global Assistance: Established travel insurance and assistance provider serving U.S. and international customers with medical, evacuation, and concierge services. Comparable to Pax on the assistance-heavy feature set, though at significantly greater scale.
- IMG Global: International Medical Group provides travel medical insurance and global assistance for travelers and expatriates. Comparable to Pax on serving international travelers with medical and emergency-assistance benefits across many countries.
- Allianz Travel Insurance: One of the largest global travel insurance providers, distributed through airlines, OTAs, and direct channels. Overlaps with Pax on the core travel-protection product but operates at vastly larger scale and through embedded partners.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks6 records
Key highlights5 records
Customer concentration
Pax Assistance social profiles
Digital presencePax Assistance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pax Assistance leadership team
Management profileNumber of profiles
Pax Assistance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pax Assistance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pax Assistance
What does Pax Assistance do?
Pax Assistance provides travel assistance services for international travelers, including coverage for medical emergencies, trip protection, lost baggage, and travel-related incidents abroad. The company positions itself as a modern alternative to traditional travel insurance, offering country-specific assistance plans that travelers purchase directly through its website for trips outside their country of residence.
When was Pax Assistance founded?
Pax Assistance was founded in 2021. It employs 11 to 50 people.
Where is Pax Assistance based?
Pax Assistance is headquartered in Miami, United States, in the North America region.
Who are Pax Assistance's main competitors?
Emerging players on record are Battleface and Faye. Direct peers are SafetyWing, World Nomads, Seven Corners and VisitorsCoverage. Broad incumbents are AXA Travel Insurance, Generali Global Assistance, IMG Global and Allianz Travel Insurance.
Does Pax Assistance have an API?
No public API is recorded for Pax Assistance.
What industry is Pax Assistance in?
Pax Assistance's product category is Travel Assistance Services. Its primary akta.pro industry code is FSAJAJAF, Travel Assistance & Concierge Services (Non-Insurance), with a secondary code of THALALAG, Emergency Assistance & Case Management (Medical, Security, Evacuation). Its NAICS code is 56159 and its SIC code is 6411.