Total Tickets

What Total Tickets does

Total Tickets is the firmographic entity referenced in the input (founded 1994, Fort Lauderdale, 1–10 employees), but the substantive operating business described across the data is Epic Seats (legal entity Key Investment Group), an independent secondary-market ticket broker founded around 2000 and operating nationwide in the United States. The company operates a direct-to-consumer online marketplace at epicseats.com, supplemented by phone (1-888-321-EPIC) and email ([email protected]) ordering channels, selling premium and sold-out tickets for concerts, sports events (NFL, MLB, NBA, NHL, NCAAFB, NCAABB, MLS), theater, and MMA. Pricing is dynamic and market-based, with tickets typically sold above face value, and revenue is generated through the markup between acquisition cost and resale price — a pure transactional/commission model.

The platform is built on a standard e-commerce ticket marketplace architecture with no disclosed proprietary technology, AI capabilities, or APIs. Distribution rests on channel-partner relationships with major U.S. sports leagues (NFL, NBA, NHL, MLS, NWSL, F1, NASCAR) and venue operators nationwide, providing inventory breadth across all major professional and collegiate sports. Customer acquisition is primarily organic — SEO-driven website traffic, social media presence across Instagram, X, Facebook, TikTok, and YouTube, plus Google Reviews testimonials — with no disclosed paid acquisition budget. The company explicitly disclaims affiliation with Ticketmaster or any venue/team, positioning itself as an independent intermediary.

Between November 2022 and 2023, Key Investment Group executed 107,265 Ticketmaster purchases for 321,286 tickets, spending $46.76 million and generating $5.66 million in profit (~$5.66M net revenue for that window). This scale now sits at the center of an FTC enforcement action: in August 2025 the FTC sued KIG under the BOTS Act alleging bot-assisted purchasing of 380,000+ tickets, and in September 2025 the FTC and seven states expanded the case against Ticketmaster and Live Nation, citing KIG's activities. These proceedings represent an existential threat to the company's procurement-based business model and create severe regulatory and reputational headwinds regardless of underlying market demand for the service.

Name

Total Tickets

Legal name

Epic Seats

Website

https://totaltickets.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Total Tickets (Epic Seats / Key Investment Group) is a U.S. independent secondary-market ticket broker operating a direct-to-consumer online marketplace for premium and sold-out concert, sports, theater, and MMA tickets, generating revenue through market-based resale markups.

Ownership category

akta.pro rank

Product category

Secondary Ticket Resale / Live Event Ticketing

NAICS

Promoters of Performing Arts, Sports, and Similar Events (7113), Other Spectator Sports (711219)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)

akta.pro secondary industries

Sports Event Promotion & Ticketing (MPAGAMAH), Ticketing Platforms & Primary Ticketing (MPAIAFAD)

Keywords

• Secondary ticket marketplace
• Ticket brokerage services
• Premium concert tickets
• Sports ticket reseller
• Live event ticketing

Headquarters

HQ city

Fort Lauderdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Ticket Resale Commission: Epic Seats operates as a secondary ticket marketplace, purchasing tickets at market prices (typically above face value) and reselling them to consumers. Revenue is generated through the markup between acquisition cost and sale price to end customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Total Tickets is an independent company engaged in the business of buying and selling premium tickets for concert and sporting events. Operating under the Epic Seats brand, the company runs an online ticket marketplace and broker that supplies premium and sold-out tickets for concerts, sports events (NFL, MLB, NBA, NHL, NCAAFB, NCAABB, MLS), theater performances, and MMA events nationwide. Tickets are sourced through direct league and venue partnerships and resold to consumers at market-based prices above face value.

Product overview

Epic Seats operates as a single-platform independent online ticket marketplace offering secondary market tickets across multiple entertainment categories. The platform enables users to buy and sell tickets for sports events (NFL, MLB, NBA, NHL, NCAAFB, NCAABB, MLS), concerts (rock & pop, rap & hip-hop, alternative rock, dance/electronic, hard rock/metal, R&B/urban soul, festivals), theater performances, and mixed martial arts events. The company functions as an intermediary between ticket sellers and buyers, with pricing dependent on market conditions rather than face value. Epic Seats explicitly states it is not affiliated with Ticketmaster or any other primary box office.

Differentiator

Problem solved

Functional benefit

Products and services

• Epic Seats Online Ticket Marketplace Independent online ticket marketplace and broker that obtains premium and sold-out tickets for concerts, sports events (NFL, MLB, NBA, NHL, NCAAFB, NCAABB, MLS), theater performances, and MMA events nationwide, reselling them to consumers at market-driven prices above face value.

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• NFL & College FootballcoreChannel Partner/ Reseller/ DistributorEpic Seats maintains a partnership with NFL and College Football for ticket distribution, providing access to premium NFL and college football game tickets across all 32 NFL teams and major college football events including bowl games and the College Football Playoff.
• NBA, WNBA, & College BasketballcoreChannel Partner/ Reseller/ DistributorPartnership with NBA, WNBA, and College Basketball leagues providing access to tickets for all 30 NBA teams, WNBA teams, and major college basketball events including the NCAA Men's Final Four.
• Venue Deals NationwidecoreChannel Partner/ Reseller/ DistributorEpic Seats has venue partnership agreements with venues nationwide for ticket distribution across various event types including sports, concerts, and theater.
• F1 & NASCARminorChannel Partner/ Reseller/ DistributorPartnership with Formula 1 and NASCAR racing series for ticket distribution to motorsport events across the United States.
• MLS & NWSLcoreChannel Partner/ Reseller/ DistributorPartnership with Major League Soccer and National Women's Soccer League providing access to tickets for all MLS and NWSL teams and special events.
• NHL & AHLcoreChannel Partner/ Reseller/ DistributorPartnership with NHL and AHL hockey leagues providing access to tickets for all 32 NHL teams and AHL minor league teams.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Gametime: Gametime is a mobile-first secondary ticketing marketplace specializing in last-minute sports and concert tickets. It overlaps with Epic Seats on sports inventory (NFL, NBA, MLB) and concert resale, but competes via a differentiated low-fee, mobile-native UX.
• TicketNetwork: TicketNetwork operates a B2B secondary ticketing platform and reseller exchange serving thousands of brokers. It is comparable to Epic Seats as a competing broker channel sourcing and distributing premium sports and concert inventory nationwide.
• StubHub: StubHub is the largest US secondary ticket marketplace for concerts, sports, and theater — directly competing with Epic Seats for the same consumer segments (sold-out concerts, NFL/NBA/MLB games, Broadway). Both operate on markup-based resale economics and target premium/scarcity-driven demand.
• TickPick: TickPick is a no-fee secondary ticket marketplace for sports, concerts, and theater. It is directly comparable to Epic Seats on inventory breadth and resale economics, with a different go-to-market positioning (transparent all-in pricing).
• SeatGeek: SeatGeek is a primary and secondary ticketing platform with mobile-first UX and a broad sports/concert inventory — overlapping directly with Epic Seats on resale of premium tickets to NFL, NBA, NHL, and major concert tours.
• Vivid Seats: Vivid Seats is a publicly traded secondary ticketing marketplace covering sports, concerts, and theater nationwide. It competes head-to-head with Epic Seats on sports ticketing breadth (NFL, NBA, MLB) and concert inventory, with a similar take-rate revenue model.
• Razorgator: Razorgator is a long-established secondary ticket broker selling premium sports, concert, and theater tickets nationwide. It is a direct competitor to Epic Seats in the independent broker segment, with similar phone/online sales channels and league-partner relationships.

Broad incumbents

• Ticketmaster / Live Nation: Ticketmaster (owned by Live Nation) is the dominant primary ticketing platform and Epic Seats' largest upstream supplier — and the defendant in the expanded FTC suit that also targets broker practices including Epic Seats'. It shapes the entire resale ecosystem through primary market pricing and inventory allocation.
• Live Nation Entertainment: Live Nation is the world's largest live entertainment company, promoting concerts and operating venues alongside Ticketmaster. It is comparable as the upstream content owner and venue operator whose inventory ultimately feeds Epic Seats' resale business.
• AXS (AEG): AXS is a primary ticketing platform owned by AEG, the world's second-largest live entertainment promoter. It competes with Ticketmaster in primary issuance and increasingly enables secondary resale — adjacent to Epic Seats' broker model in inventory access and venue partnerships.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/TotalTicketsNow
• YouTubeyoutube.com/@epicseats
• Facebookfacebook.com/totaltickets
• Instagraminstagram.com/epicseats
• TikToktiktok.com/@epicseats
• LinkedInlinkedin.com/company/total-tickets

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Total Tickets