Q UP
Q UP is an Indian health-tech company operating a dual-sided mobile health platform: a B2B white-label app service for individual doctors and small clinics, and a B2C patient-facing app for appointment booking and online consultations across 20+ medical specialties in India.
- Company typePrivate
- Founded2016
- HeadquartersPune, India
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Q UP does
Q UP, operated by 3409TECH VENTURES PRIVATE LIMITED, is an Indian health-tech company founded in 2016 and headquartered in Pune, Maharashtra. The company runs a dual-sided mobile health platform: a B2B white-label solution that provisions individually branded clinic management apps for individual doctors and hospitals, and a B2C Q UP App that enables patients to book appointments and conduct video, audio, or text-based consultations across 20+ medical specialties including allopathy, ayurveda, and homeopathy. As of available reporting, the platform is associated with 5,000+ doctors, has facilitated 50 lakh+ patient visits, and has 800+ white-labeled doctor apps deployed on Google Play and iOS App Store.
The underlying technology stack is a mobile health platform supporting HD video/audio consultations, electronic medical records (EMR) storage, digital e-prescription generation (with regional Indian language translation), appointment scheduling with real-time availability updates, and multi-gateway payment processing (UPI, net banking, debit/credit cards, digital wallets). Modular features include Health Trends (vital statistics tracking), Virtual Clinic, Reports Vault, Digital Foyer, and a Business Analytics dashboard generating PDF financial reports. A sub-brand, the Q UP Plus App, extends the patient-facing product surface.
The business model combines (1) subscription-based white-label app licensing paid by doctors (specific tiers not publicly disclosed, structured under a multi-year contract with no refund policy), (2) teleconsultation transaction fees facilitated through the platform, and (3) payment processing through integrated gateways. The company claims outcomes of 77% reduction in patient waiting times and 11% throughput increase for participating doctors. Customer segments split between individual doctors and surgeons (primary) and patients (primary persona). The company operates exclusively in India, is privately held, and as of 2023 has signaled intent to raise external capital via an investor relations page.
Q UP firmographics
Firmographics- Name
- Q UP
- Legal name
- 3409TECH VENTURES PRIVATE LIMITED
- Website
- https://qupapp.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Q UP is an Indian health-tech company operating a dual-sided mobile health platform: a B2B white-label app service for individual doctors and small clinics, and a B2C patient-facing app for appointment booking and online consultations across 20+ medical specialties in India.
- Ownership category
- akta.pro rank
Q UP industry classification
Industry- Product category
- Healthcare Technology / Telemedicine Platform
- NAICS
- All Other Outpatient Care Centers (621498), Offices of Physicians (62111)
- SIC
- Services-Prepackaged Software (7372), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)
- akta.pro secondary industry
- Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)
Keywords
Where Q UP is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Q UP business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Doctor Subscription/White-label App Licensing: Q UP creates personalized branded apps for individual doctors and clinics. This operates as a subscription model where doctors pay for their own brand app with clinic management features. The refund and cancellation policy references a subscription model.
- Teleconsultation Transaction Fees: Platform facilitates online consultations between doctors and patients. While the patient side mentions 'free appointment booking', the platform generates revenue through the overall consultation facilitation.
- Online Payment Processing: Integrated payment gateway where patients pay doctors via credit/debit cards, UPI, net banking, and e-wallets before consultation. Payments are automatically deposited to the doctor's bank account.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Doctor White-label App Subscription |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Q UP product offering
Product offeringCore offering
Q UP is a dual-sided healthcare technology platform. For doctors, it builds personalized white-label branded mobile applications (Doctor's Own Brand App / Atmanirbhar App) with clinic management features including EMR, e-prescriptions, video/audio consultations, appointment scheduling, and online payment collection. For patients, Q UP provides a consumer mobile app to book appointments with 5,000+ doctors across 20+ specialties and access online consultations, electronic medical records, and health tracking.
Product overview
Q UP is a dual-sided healthcare technology platform consisting of a consumer-facing Q UP App for patients (enabling appointment booking, online consultations, EMR access, and e-prescriptions) and a white-label Doctor's Own Brand App (Atmanirbhar App) for doctors to create personalized clinic apps. The platform provides modular features including Online Video Consultation, E-Prescription with regional language support, Electronic Medical Records (EMR), Appointment Manager, Online Payment Collection, Business Analytics, Health Trends, Virtual Clinic, Reports Vault, and Digital Foyer. Q UP also offers a specialized Q UP Plus App variant. The company operates as a B2B platform for doctors and B2C for patients, creating personalized brand apps while connecting patients with 5000+ doctors across 20+ specialties in India.
Differentiator
Problem solved
Functional benefit
Products and services
- Q UP Patient App A consumer-facing mobile application enabling patients in India to book appointments with 5,000+ doctors across 20+ specialties, consult doctors online via video/audio/text, access electronic medical records, receive e-prescriptions, and track health parameters.
- Doctor's Own Brand App (Atmanirbhar App) A white-label personalized mobile application solution that enables individual doctors, specialists, and clinics to launch their own branded healthcare app featuring appointment management, electronic medical records, video/audio consultations, e-prescriptions with regional language support, online payment collection, and business analytics.
- Q UP Plus App An enhanced version of the patient-facing Q UP app offering expanded features to streamline patient care and doctor-patient interactions.
Companies that use Q UP
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
Q UP technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature10 records
Q UP partnerships and signals
Strategic signalScale indicators8 records
Recent moves5 records
Expansion highlights5 records
Q UP competitors and assessment
Company assessmentBroad incumbents
- Apollo 24/7: Apollo 24/7 is the digital arm of Apollo Hospitals, offering online doctor consultations, medicine delivery, and lab bookings. As an incumbent hospital-backed platform, it competes with Q UP for patient consultations and doctor visibility, with the advantage of an established hospital network.
- Doximity: Doximity is the largest professional network for physicians in the US, offering telehealth, scheduling, and EHR-lite tools. It is comparable to Q UP on the doctor-facing practice tools side, though Doximity operates at vastly greater scale and in a different market.
- Tata 1mg: Tata 1mg is a leading Indian digital health platform primarily focused on pharmacy e-commerce and diagnostics, with growing online consultation services. It competes with Q UP for patient-side health journeys and brings deep Tata Group backing.
Direct peers
- DocOn: DocOn is an Indian clinic management and EMR platform used by doctors for digital practice management, with teleconsultation and e-prescription capabilities. It is a direct competitor to Q UP's white-label doctor app offering.
- MediBuddy: MediBuddy is an Indian digital healthcare platform offering online doctor consultations, lab tests, medicine delivery, and corporate wellness. It overlaps with Q UP's online consultation and appointment booking offering while extending into adjacent services.
- Practo: Practo is India's largest doctor appointment booking and telemedicine platform serving both doctors (practice management SaaS) and patients (consultations). It directly competes with Q UP on the same dual B2B/B2C model with deeper funding and broader geographic reach.
- MFine: MFine is an India-based online doctor consultation and digital health platform offering video consultations, e-prescriptions, and health checks across specialties. It is a direct competitor to Q UP's patient-facing consultation experience.
Emerging players
- HealthifyMe: HealthifyMe is an Indian digital health platform combining AI nutrition coaching, doctor consultations, and wellness tracking. It overlaps with Q UP's health tracking and consultation features and competes for the same Indian patient demographic.
- Pristyn Care: Pristyn Care is an India-based digital health platform focused on elective surgeries and specialist consultations with in-clinic and online offerings. It overlaps with Q UP on specialist consultation booking and patient acquisition for doctors, though concentrated in surgical specialties.
Regional players
- Zocdoc: Zocdoc is a US-based doctor appointment booking and telehealth marketplace with a dual-sided model similar to Q UP's patient app. It is comparable in product shape but operates in a different geography and against US regulatory and competitive dynamics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Q UP social profiles
Digital presenceQ UP financial estimates
Financial estimateRevenue estimate
Valuation estimate
Q UP leadership team
Management profileNumber of profiles
Profiles4 records
Q UP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Q UP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Q UP
What does Q UP do?
Q UP is a dual-sided healthcare technology platform. For doctors, it builds personalized white-label branded mobile applications (Doctor's Own Brand App / Atmanirbhar App) with clinic management features including EMR, e-prescriptions, video/audio consultations, appointment scheduling, and online payment collection. For patients, Q UP provides a consumer mobile app to book appointments with 5,000+ doctors across 20+ specialties and access online consultations, electronic medical records, and health tracking.
Is Q UP a public or private company?
Q UP is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Q UP founded?
Q UP was founded in 2016. It employs 11 to 50 people.
Where is Q UP based?
Q UP is headquartered in Pune, India, in the Asia region.
How does Q UP make money?
Three revenue lines are on record. Doctor Subscription/White-label App Licensing is the primary driver. The others are teleconsultation Transaction Fees and online Payment Processing.
Who are Q UP's main competitors?
Broad incumbents on record are Apollo 24/7, Doximity and Tata 1mg. Direct peers are DocOn, MediBuddy, Practo and MFine. Emerging players are HealthifyMe and Pristyn Care. Zocdoc is listed as a regional player.
Does Q UP have an API?
No public API is recorded for Q UP.
What industry is Q UP in?
Q UP's product category is Healthcare Technology / Telemedicine Platform. Its primary akta.pro industry code is HLALAAAF, Virtual Second Opinion & Care Navigation Platforms, with a secondary code of HLALAAAD, Prescription-Based Digital Clinics (Condition-Specific Rx Programs). Its NAICS code is 621498 and its SIC code is 7372.