Connect Agency

What Connect Agency does

Connect Agency is a privately-held, full-service digital marketing and advertising agency headquartered in Jacksonville, Florida (131 E Bay St), founded in 2009 by John Ream. The firm operates as an integrated marketing partner for mid-sized businesses, franchises, and growth-stage companies, delivering four core service lines — Strategy & Planning, Digital Marketing, Creative Services, and Website Development — supplemented by Account Management, Reporting & Analytics, Reputation Management, and Content Development. Its technology stack is conventional: SEO/SEM platforms, Google AdWords and Facebook retargeting, email marketing, social media management tools, and WordPress-based website development; no proprietary platforms, APIs, or AI/ML capabilities are disclosed.

The agency runs a consultative, relationship-driven go-to-market with two engagement models: ongoing monthly retainer partnerships and project-based engagements, both gated by an initial meeting, marketing audit, and budget planning step. Pricing is quote-based and not publicly disclosed; billing is monthly. Revenue is generated through subscription-style recurring retainers and project fees. The client base spans roughly 30 named accounts across healthcare (Florida Eye Specialists, St. Vincent's), legal (Taylor Day Law, Harrell & Harrell, Bedell Firm), real estate (The Parker Group, Lennar, CornerLot), restaurant/franchise (V Pizza, Treylor Park), automotive (Arlington Toyota, Big Chief Tire, George Moore Chevrolet), retail (Woodchuck's, Miriam's Jewelry), and nonprofits (Jacksonville Humane Society, The First Tee of North Florida).

The firm is bootstrapped with no external funding rounds, parent company, or institutional investors disclosed. Leadership includes Founder & President John Ream (FSU Marketing) and VP of Account Services Laura Riggs, with a team of approximately 14-15 professionals. Connect Agency has been recognized on Inc. 5000, Jacksonville Business Journal Top Marketing Agencies 2022, Seminole 100 (2020), and UpCity Certified Partner (2022), and supports enterprise clients through multi-year engagements with quantified outcomes including +35% new patient leads, +44% leads, +70% website traffic, and +200% email click rates.

Name

Connect Agency

Legal name

Connect Agency

Website

https://theconnectagency.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Connect Agency is a privately-held, full-service digital marketing and advertising agency in Jacksonville, Florida, serving mid-sized businesses, franchises, and growth-stage companies with strategy, digital marketing, creative services, and website development on a retainer and project basis.

Ownership category

akta.pro rank

Product category

Digital Marketing Services

NAICS

Advertising Agencies (541810), Media Buying Agencies (54183), Public Relations Agencies (54182), Marketing Consulting Services (541613)

SIC

Services-Advertising Agencies (7311)

akta.pro primary industry

Integrated Full-Service Creative Agencies (MPAAAAAA)

akta.pro secondary industries

Full-Service Media Planning & Buying (MPAAABAA), Integrated Advertising (Brand + Performance + Media) (BPAFAAAA)

Keywords

• Digital marketing services
• Brand development
• Website development
• Search engine optimization
• Social media marketing

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Marketing Services Retainer/Project Fees: Connect Agency generates revenue through ongoing monthly retainer engagements and project-based fees for marketing services including strategy, digital marketing, creative services, and website development. Clients receive dedicated account management with regular meetings and hands-on support.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels12 records

Core offering

Connect Agency is a full-service marketing agency that delivers integrated marketing services to mid-sized businesses and organizations. Its core offerings span four pillars: Strategy & Planning (brand development, budget and communications planning, go-to-market strategy), Digital Marketing (SEO, SEM, social media, content, email), Creative Services (design, copywriting, video production), and Website Development (conversion-optimized, ecommerce-capable, mobile-friendly WordPress sites). The agency sells both monthly retainer agency partnerships and discrete project-based engagements, with dedicated account management and real-time performance reporting layered on top of execution.

Product overview

Connect Agency is a full-service digital marketing agency offering integrated marketing solutions. Their core service portfolio includes Strategy & Planning (brand development, budget, communications plan, go-to-market strategy), Digital Marketing (SEO, SEM, social media, content, email), Creative Services (design, copywriting, video), and Website Development (conversion-optimized design, ecommerce, mobile-friendly). Supporting services include Account Management, Reporting & Analytics, Reputation Management, Search Advertising, Display & Retargeting, and Content Development. The agency positions itself as a marketing partner providing end-to-end solutions from strategy through execution and reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy & Planning Strategic planning service covering brand development, marketing budget planning, communications planning, and go-to-market strategy development for mid-sized businesses and organizations engaging Connect Agency as a marketing partner.
• Digital Marketing Integrated digital marketing service combining SEO (search engine optimization), SEM (search engine marketing), social media marketing, content marketing, and email marketing for clients across verticals.
• Creative Services Creative service covering graphic design, copywriting, and video production for client marketing assets, campaigns, brand refreshes, and promotional video content.
• Website Development Website design and development service featuring conversion-optimized design, ecommerce capabilities, and mobile-friendly responsive layouts, typically built on WordPress (e.g., the Taylor Day Law Firm responsive WordPress site).
• Search Engine Optimization (SEO) Standalone SEO service focused on improving clients' organic search rankings on search engines without paid advertising, building long-term online presence and inbound traffic.
• Search Advertising (PPC) Pay-per-click search advertising and map advertising service for clients, with campaigns built around client budget and goals and ongoing optimization.
• Social Media Marketing Social media marketing service managing client social channels to engage communities, target captive audiences, generate leads, and expand customer base (delivered, for example, as Arlington Toyota's most popular dealership fan pages in Jacksonville).
• Email Marketing Email marketing service including newsletters and drip campaigns for targeted message delivery to potential and existing clients (delivered, for example, as V Pizza's +148% email open rates and +200% email click rates).
• Display & Retargeting Advertising Display advertising and remarketing service that places client ads repeatedly where potential customers will see them, increasing brand recognition (uses Google AdWords remarketing and Facebook remarketing).
• Reputation Management Online reputation monitoring and management service helping businesses maintain brand image and customer perception across review sites (delivered, for example, as 2,638 five-star reviews generated for Florida Eye Specialists since 2018).
• Account Management Dedicated client account management service providing ongoing communication, strategy development, and regular reporting meetings for retainer clients across the agency's portfolio.
• Reporting & Analytics Real-time reporting and analytics service providing traffic analysis, cost-per-lead tracking, and conversion monitoring used to optimize campaign performance for clients.
• Content Development Content development and copywriting service conveying unique brand messages and voice while engaging website visitors to drive conversions.

Quantifiable outcome

• +35% new patient leads for Florida Eye Specialists (2019 vs 2021)
• +8 more outcomes

Named customers33 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Dalton Agency: Jacksonville-based full-service advertising and public relations agency serving mid-market and enterprise clients across the Southeast. Directly comparable given shared geography, similar service scope (creative, digital, PR), and overlapping verticals.
• Tombras Group: Knoxville, TN-based independent, full-service advertising agency combining brand, digital, media buying, and analytics under one roof. Comparable independent mid-sized agency competing for similar regional and national mid-market accounts.
• Mower: Syracuse, NY-headquartered independent advertising, marketing, and PR agency with full-service offerings across digital, media, creative, and analytics. Comparable independent full-service agency of broadly similar size and service mix.
• 22squared: Atlanta-based independent advertising agency providing brand, creative, media planning/buying, and digital services. Directly comparable full-service independent agency operating in the Southeast region.
• Brunner: Pittsburgh-based independent integrated marketing agency offering strategy, creative, media, digital, and analytics. Comparable independent full-service agency competing for similar mid-market and enterprise clients across multiple verticals.
• Burdette Ketchum: Jacksonville-based advertising and marketing agency offering brand, digital, and creative services to regional and national brands. Comparable on geography, mid-market service breadth, and integrated agency positioning.
• St. John & Partners: Jacksonville-headquartered full-service marketing communications agency with brand, digital, social, and media capabilities. Closest direct peer given same city, similar enterprise/mid-market client mix, and integrated agency model.

Emerging players

• DAGMAR: Sarasota, FL-based digital marketing agency focused on SEO, content, paid media, and web design for small and mid-sized businesses. Comparable on digital marketing service scope and SMB/mid-market target customer, though at a smaller scale.

Regional players

• SilverTech: Jacksonville-area digital marketing and technology firm serving regional and national clients with digital strategy, web development, and marketing services. Comparable on location and digital/web-development emphasis, though with a stronger technology-platform orientation.
• Tucker/Hall: Tampa-based integrated marketing and public relations firm serving regional B2B and consumer clients. Comparable on Southeast regional footprint, integrated communications offering, and mid-market client focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TheConnectAgency
• LinkedInlinkedin.com/company/the-connect-agency
• Instagraminstagram.com/connectagencyjax
• Xx.com/connectagency

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connect Agency