Khaos Control

What Khaos Control does

Khaos Control Solutions Ltd is a UK-based ERP and business management software company founded in 2000 and headquartered in Grantham, England. The company sells four product variants — Khaos Control (on-premise ERP for large businesses), Khaos Control Cloud (subscription cloud ERP for SMEs), Khaos Control Web (integrated ecommerce solution), and Khaos Control Hybrid (combined deployment) — built on a modular architecture covering sales order management, inventory, warehouse management with hand-held terminal/barcode support, supply chain/purchasing, CRM, EPOS, and ICAEW-accredited accounting. The platform's core technical differentiator is native multichannel inventory synchronization across 30+ marketplace and ecommerce integrations (Amazon FBA, eBay, Shopify Channels 2.0, Magento, BigCommerce, WooCommerce, EKM) and 250+ total integrations including courier integrations with DPD, Royal Mail, FedEx, MyDHL, Evri, UPS, MetaPack, Intelligent Shipper and Intersoft, plus payment (Checkout.com) and accounting (Xero) connectors. A SOAP-based webservice API and public GitHub repository (kcc-web-services) support third-party integrations including FTP/SFTP-based data exchange with document management partner Kefron.

The company sells primarily to UK multichannel retailers and vertical-specific distributors in pharmaceuticals, manufacturing, clothing/workwear, electrical wholesale, home and garden, nursery/baby, laboratory supplies, and storage/racking. Its go-to-market is sales-led, with a direct UK sales team offering free product tours, a UK-based customer service operation providing onboarding and a Customer Success Management service, and a certified partner/reseller channel (Find a Partner program). Revenue is generated through software licensing (cloud subscription or on-premise perpetual + maintenance, with a hybrid option), implementation and onboarding professional services, and recurring support — detailed pricing is not publicly disclosed. Named customers include Sophie Allport (home and lifestyle), Modish Living (home and furniture), 4PL, Bazaar Bean Bags, Big Dug, IDS (pharmaceutical), and Cool Air (automotive parts), with the company reporting 2,000+ active business customers across the UK.

The company is privately held with no disclosed external funding, operates as a single legal entity (Company No. 03960914) under the ownership commentary, and is currently mid-rebrand as signalled by the corporate website banner. It maintains compliance posture relevant to UK/EU operations, including ICAEW accounting accreditation, GDPR-aligned data handling (including a 2026 product feature for automated company record anonymisation), and Windsor Framework shipping compliance for Northern Ireland across multiple carrier integrations.

Name

Khaos Control

Legal name

Khaos Control Solutions Ltd

Website

https://khaoscontrol.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Khaos Control is a UK-based ERP and business management software vendor serving 2,000+ multichannel retailers and vertical distributors through on-premise, cloud, hybrid, and ecommerce product lines with 250+ integrations.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)

akta.pro primary industry

Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)

akta.pro secondary industry

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD)

Keywords

• ERP software solutions
• Multichannel retail software
• Inventory management software
• Warehouse management system
• Cloud ERP software

Headquarters

HQ city

Grantham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Revenue generated through software licensing with multiple deployment options: cloud-based subscription (monthly/annual), on-premise perpetual license with maintenance fees, and hybrid models combining both approaches
2. Implementation and Onboarding Services: Professional services including data migration, system configuration, training, and implementation support
3. Customer Support Services: Ongoing support services including UK-based customer service team and Customer Success Management Service

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Khaos Control develops and sells integrated ERP and business management software for UK retailers, wholesalers, and distributors. Its platform unifies sales order processing, inventory and warehouse management, supply chain, CRM, ICAEW-accredited accounting, and multichannel ecommerce synchronization (Amazon, eBay, Shopify, Magento, BigCommerce, WooCommerce). Four deployment variants are offered: Khaos Control (on-premise for large businesses), Khaos Control Cloud (subscription SaaS for SMEs), Khaos Control Web (integrated ecommerce), and Khaos Control Hybrid (combined cloud and on-premise).

Product overview

Khaos Control is an ERP and business management software platform offering four product variants: Khaos Control (on-premise for large businesses), Khaos Control Cloud (cloud-based for SMEs), Khaos Control Web (integrated ecommerce solution), and Khaos Control Hybrid (combining cloud and on-premise). The platform provides modular functionality including Sales Order Management, Inventory Management, Warehouse Management with HHT support, Supply Chain/Purchase Order Management, CRM, ICAEW-accredited Accounting, EPOS, and Multichannel Retail capabilities across 250+ integrations and 30+ marketplace connections.

Differentiator

Problem solved

Functional benefit

Brands

• Khaos Control: A solution for large businesses - on-premise ERP software
• Khaos Control Cloud
• Khaos Control Web
• Khaos Control Hybrid

Products and services

• Khaos Control (On-Premise ERP) On-premise ERP and business management software solution for large UK businesses, providing comprehensive inventory, order management, supply chain, warehouse, CRM, and accounting functionality with bespoke customisation under a perpetual licence model.
• Khaos Control Cloud Cloud-based ERP software solution for SMEs, hosted on vendor servers and accessed online with subscription-based pricing (monthly or annual).
• Khaos Control Web Integrated ecommerce solution combining ERP capabilities with website and marketplace selling functionality.
• Khaos Control Hybrid Hybrid ERP solution combining cloud and on-premise elements for businesses wanting flexibility in deployment.

Quantifiable outcome

• 200%+ average customer business growth
• +1 more outcomes

Named customers7 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature6 records

Partnerships

16 partnerships are on record, tiered core.

• Amazon FBAcoreTechnology or IntegrationDirect integration with Amazon FBA for seamless order imports and inventory synchronization with Amazon's fulfillment network
• eBaycoreTechnology or IntegrationNative integration for eBay marketplace selling, enabling order imports and stock synchronization
• ShopifycoreTechnology or IntegrationChannels 2.0 integration with Shopify including configurable order pickup delays and refund processing support
• MagentocoreTechnology or IntegrationIntegration with Magento ecommerce platform for order management and inventory control
• BigCommercecoreTechnology or IntegrationNative BigCommerce integration for multichannel retail operations
• WooCommercecoreTechnology or IntegrationWordPress/WooCommerce integration for ecommerce synchronization
• DPDcoreTechnology or IntegrationDirect courier integration with DPD for shipping label generation and shipment tracking
• Royal Mail Click & DropcoreTechnology or IntegrationDirect integration with Royal Mail's Click & Drop shipping solution
• XerocoreTechnology or IntegrationAccounting software integration with Xero for financial data synchronization
• EKMcoreTechnology or IntegrationEKM ecommerce platform integration for UK-based online sellers
• FedExcoreTechnology or IntegrationFedEx Webservices v28 integration with commercial invoice support and signature options for international shipping
• MyDHLcoreTechnology or IntegrationMyDHL courier integration with Windsor Framework support including UKIMS number handling for Northern Ireland shipments
• Evri/HermescoreTechnology or IntegrationEvri/Hermes v3 integration with Windsor Framework changes for Northern Ireland shipping compliance
• Intelligent ShippercoreTechnology or IntegrationIntelligent Shipper integration with PDF to PNG label conversion and Windsor Framework B2B/B2C transaction type support
• UPScoreTechnology or IntegrationUPS Neo integration with OAuth 2.0 credential support for enhanced security
• Checkout.comcoreTechnology or IntegrationPayment gateway integration with enhanced authorization flow supporting full value authorization for fraud detection

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cin7: Cloud inventory and order management platform connecting ecommerce, marketplaces and warehouse operations; closely comparable to Khaos Control's multichannel retail and warehouse management modules.
• Linnworks: Multichannel order, inventory and shipping automation platform widely used by UK ecommerce sellers; competes for the same core multichannel retailer use case as Khaos Control.
• Brightpearl: UK/US-based cloud ERP for multichannel retailers with native marketplace and accounting integrations; direct competitor to Khaos Control in the same niche (now part of Sage Group).
• TradeGecko (QuickBooks Commerce): Inventory and order management for multichannel commerce, now part of Intuit's QuickBooks ecosystem; directly comparable on inventory sync and multichannel order workflows.
• Unleashed Software: Inventory management software with ecommerce and POS integrations targeting wholesale, retail and manufacturing; overlaps with Khaos Control's stock and order management capabilities.

Broad incumbents

• SAP Business One: SME-focused ERP from SAP with financials, inventory and warehouse modules; broader incumbent competing for Khaos Control's enterprise segment customers.
• Sage Group: UK-headquartered ERP/accounting giant serving SMEs through products like Sage 200 and Sage Intacct; broader portfolio than Khaos Control but a major competitor for UK SME ERP spend.
• Microsoft Dynamics 365: Enterprise-grade cloud ERP and CRM suite with finance, supply chain and retail modules; competing incumbent for the larger end of Khaos Control's customer base.
• Oracle NetSuite: Cloud ERP platform for mid-market and enterprise with financials, inventory and ecommerce capabilities; competing incumbent targeting scaling UK multichannel retailers.

Emerging players

• DEAR Systems: Cloud ERP for inventory, manufacturing and ecommerce with marketplace and accounting integrations; emerging alternative to Khaos Control for small and mid-sized multichannel retailers.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC_TDes6bgqXQndPFhKP3hHA/featured?view_as=subscriber
• LinkedInlinkedin.com/company/khaos-control-solutions-ltd
• Xx.com/khaoserp
• Facebookfacebook.com/khaoscontrol

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Khaos Control