Tekrom Teknoloji

What Tekrom Teknoloji does

Tekrom Teknoloji A.Ş. operates T-Soft, a Turkish e-commerce infrastructure SaaS platform founded in 2003 and headquartered in Istanbul. The company delivers a tiered subscription platform — New Businesses (under 30 daily orders), Small-Medium Businesses (up to 1,000 daily orders), and Large Enterprises (up to 20,000 daily orders) — covering online storefront creation, product/order/payment/shipping management, marketplace integration with Trendyol/Hepsiburada/Amazon/n11, ERP integration (including SAP), native Android/iOS mobile apps, and a recent T-Soft V5 platform refresh with the T-Soft Nova AI assistant launched in 2023–2024. The platform is delivered via IBM data center infrastructure and supported by two R&D centers at Yıldız Technical University Teknopark (Istanbul) and Kahramanmaraş Sütçü İmam University Teknokent.

T-Soft monetizes through tiered monthly subscriptions, professional services for bespoke enterprise work, and an ecosystem of additional modules that the company wraps into the platform. Beyond the core e-commerce engine, Tekrom has built an adjacent ecosystem of wholly-owned subsidiaries — T-Soft 360, ConnectProf, SmartyData, T-Soft Kargo, Cargong, HeloRobo, SendHeap, and Nildesk — covering marketplace integration, business intelligence, logistics/cargo, customer communications, marketing automation, and multi-platform support. A 300+ application marketplace (tsoftapps.com) and theme marketplace (tsoftthemes.com) further extend the surface. The customer base spans thousands of merchants across fashion (Sarar, Roman, Moda Selvim), electronics (Arzum, Sunny, Philips, HP Store), food and confectionery (Çaykur, Hacı Şerif), cosmetics (Dermoeczanem, Golden Rose, Procsin), furniture (Tepe Home, Adore Mobilya), and retail (BKM Kitap), with documented customer success metrics such as 5x revenue growth for Roman, 10x trade volume growth for Procsin, and 60% mobile-driven sales for Tepe Home.

Distribution combines a self-serve digital channel for new entrepreneurs and SMBs with a direct field sales motion for large enterprises, plus an inside-sales contact center. Beyond Turkey, the company opened T-Soft Inc. in San Francisco and supports e-export capabilities reaching 121+ countries through customer merchants. No external funding rounds are disclosed across the 23-year history, suggesting a bootstrapped or self-funded operating posture with 11–50 employees. KVKK compliance (Turkish Personal Data Protection Law) is maintained, and the T-Soft trademark is registered to Tekrom Teknoloji A.Ş.

Name

Tekrom Teknoloji

Legal name

TEKROM Teknoloji A.Ş.

Website

https://tsoft.com.tr

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Tekrom Teknoloji operates T-Soft, a tiered subscription e-commerce infrastructure platform serving thousands of Turkish merchants — from new entrepreneurs to large enterprises — across fashion, electronics, food, cosmetics, and furniture verticals.

Ownership category

akta.pro rank

Headquarters

HQ city

Istanbul

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. E-commerce Software Subscriptions: Subscription-based e-commerce software packages with tiered pricing based on business size and daily order volume. Three main tiers: New Businesses (under 30 daily orders), Small-Medium Businesses (up to 1,000 daily orders), and Large Enterprises (up to 20,000 daily orders).
2. Professional Services: Custom design and coding services, project management, and specialized application development for enterprise clients requiring bespoke e-commerce solutions.
3. Additional Modules and Add-ons: Revenue from additional modules such as AI features, advanced analytics, additional marketplace integrations, and specialized functionality through the application marketplace.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Tekrom Teknoloji A.Ş. operates the T-Soft brand, providing cloud-based e-commerce infrastructure software that enables businesses to create, manage, and scale online stores. The core T-Soft E-Ticaret Platformu offers website building, product/order/payment/shipping management, native marketplace connectivity (Trendyol, Hepsiburada, Amazon, n11), ERP integration, e-export capabilities, and AI-powered features (T-Soft Nova AI). The platform is sold via tiered subscriptions for new businesses (under 30 daily orders), small-medium businesses (up to 1,000 daily orders), and large enterprises (up to 20,000 daily orders), supplemented by professional services and an ecosystem of complementary solutions.

Product overview

Tekrom Teknoloji A.Ş. operates T-Soft, Turkey's leading e-commerce infrastructure platform. The offering is a platform-plus-modules architecture centered on the T-Soft E-Ticaret Platformu as the core product, supplemented by an ecosystem of specialized modules and complementary solutions. The core platform provides complete e-commerce infrastructure for building online stores, managing products/orders/payments/shipping, and marketing. Ecosystem products include: ConnectProf for marketplace integrations, SmartyData for business analytics, T-Soft Kargo and Cargong for shipping solutions, HeloRobo for customer communication, SendHeap for marketing automation, Nildesk for multi-channel support, and T-Soft Nova AI for AI-powered assistance. Additional offerings include tsoftapps.com (300+ app marketplace), tsoftthemes.com (theme marketplace), T-Soft Native Mobil Uygulama (mobile apps for iOS/Android), One Page Checkout, Affiliate Marketing, Kombin Modülü, Abonelik Modülü, E-Fatura/E-Arşiv, Store Front, SEO tools, Omnichannel, T-Soft Dashboard, and Developer T-Soft API. The platform serves businesses of all sizes with tiered packages: Starter (under 30 daily orders), Professional (up to 1,000 daily orders), and Enterprise (up to 20,000 daily orders).

Differentiator

Problem solved

Functional benefit

Brands

• T-Soft: Turkey's leading e-commerce software infrastructure providing complete e-commerce solutions including website building, marketplace integration, mobile apps, and e-export tools.

Products and services

• T-Soft E-Ticaret Platformu (T-Soft E-commerce Platform) Comprehensive cloud-based e-commerce infrastructure platform enabling businesses to create, launch, and scale online stores. Provides website building, product/order/payment/shipping management, marketplace connectivity, ERP integration, e-export, multi-language and multi-currency support, mobile applications, campaign management, and 24/7 support. Sold via tiered subscriptions for new businesses, SMBs, and large enterprises (up to 20,000 daily orders).
• T-Soft Nova AI AI-powered intelligent assistant providing artificial intelligence-supported features for customer service and automation within the T-Soft e-commerce platform. Processes and generates text-based responses for customer inquiries and support tasks.
• ConnectProf Marketplace integration solution enabling connection with marketplace platforms for unified product and order management across multiple sales channels such as Trendyol, Hepsiburada, Amazon, and n11.
• SmartyData Business intelligence and analytics solution providing data analytics capabilities for e-commerce insights, reporting, and decision-making.
• T-Soft Kargo Negotiated shipping rates solution providing contracted cargo services with special discounted courier and shipping fees for T-Soft e-commerce merchants.
• Cargong Shipping integration solution for managing logistics and courier integrations within the T-Soft ecosystem.
• HeloRobo Real-time customer communication tool enabling instant messaging and engagement with e-commerce customers.
• SendHeap Marketing automation solution for managing automated marketing campaigns, email, and customer engagement workflows.
• Nildesk Multi-platform customer support system enabling unified customer service across various communication channels for e-commerce merchants.
• T-Soft 360 Comprehensive e-commerce solution platform bundling multiple T-Soft products and services for end-to-end e-commerce ecosystem management.
• T-Soft Native Mobile Application Native mobile application solution for iOS and Android platforms, enabling mobile-optimized shopping experience for e-commerce stores; downloadable via the T-Soft mobile site.

Quantifiable outcome

• BKM Kitap: Orders increased 4x within 7 months of switching to T-Soft
• +7 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability2 records

Feature10 records

Partnerships

16 partnerships are on record, tiered core and minor.

• TEKROM Teknoloji A.Ş.coreOthersParent company of T-Soft brand. T-Soft is described as a trademark of TEKROM Teknoloji A.Ş. The parent company provides corporate structure and branding for the e-commerce software business.
• TrendyolcoreTechnology or IntegrationPre-built integration with Turkey's leading marketplace Trendyol for seamless multi-channel selling
• HepsiburadacoreTechnology or IntegrationPre-built integration with Hepsiburada marketplace enabling merchants to manage all sales channels from T-Soft dashboard
• Amazon TurkeycoreTechnology or IntegrationIntegration with Amazon Turkey marketplace for expanded reach and multi-channel sales management
• n11coreTechnology or IntegrationPre-built integration with n11 marketplace for Turkish e-commerce sellers
• ConnectProfcoreStrategic or Co-development PartnerPart of T-Soft ecosystem for marketplace integration solutions - connectprof.com
• SmartyDataminorStrategic or Co-development PartnerT-Soft ecosystem solution for business analytics - smartydata.com
• T-Soft KargocoreStrategic or Co-development PartnerContracted cargo services with special rates for T-Soft merchants - kargo.tsoft.com.tr
• CargongminorStrategic or Co-development PartnerCargo integration solution within T-Soft ecosystem - cargong.com
• HeloRobominorStrategic or Co-development PartnerInstant customer communication solution - helorobo.com
• SendHeapminorStrategic or Co-development PartnerMarketing automation solution within T-Soft ecosystem - sendheap.com
• NildeskminorStrategic or Co-development PartnerMulti-platform support system solution - nildesk.com
• T-Soft Apps (Application Market)coreTechnology or Integration300+ third-party applications available in T-Soft App Market for extended functionality - tsoftapps.com
• T-Soft Themes (Theme Market)coreTechnology or IntegrationReady-to-use customizable themes available through T-Soft Theme Market - tsoftthemes.com
• Yıldız Teknik Üniversitesi TeknoparkminorStrategic or Co-development PartnerT-Soft's Istanbul R&D Center located at Yıldız Technical University Technopark for innovation and technology development
• Kahramanmaraş Sütçü İmam University TechnokentminorStrategic or Co-development PartnerT-Soft's Anatolia R&D Center located at KSÜ Teknokent supporting regional technology development

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Shopify: Global leader in SMB e-commerce SaaS. T-Soft competes for the same 'online store builder' buyer in Turkey and emerging markets; Shopify's brand, app ecosystem, and capital are the primary long-term competitive threat to T-Soft's lower and mid tiers.
• Adobe Commerce (Magento): Enterprise-grade commerce platform competing for the upper end of T-Soft's market (Large Enterprise tier, 20,000 daily orders). Most relevant when T-Soft pitches global brands like Philips and HP.
• BigCommerce: Public, headless-friendly SaaS commerce platform with multi-channel and enterprise features. Comparable to T-Soft's enterprise tier and a credible alternative for mid-market Turkish exporters.
• Salesforce Commerce Cloud: Global enterprise commerce suite. Relevant only for the largest Turkish/global accounts T-Soft serves (e.g., Philips, HP) where multinational procurement standards apply.

Direct peers

• IdeaSoft: One of T-Soft's closest Turkish-headquartered e-commerce platform competitors, also offering subscription SaaS packages, marketplace integrations, and enterprise features. Direct head-to-head in Turkish SMB and mid-market segments.
• Ticimax: Established Turkish e-commerce platform with similar tiered subscription model, marketplace integrations (Trendyol, Hepsiburada, n11, Amazon), and enterprise features. Operates in the same customer base as T-Soft with comparable pricing and positioning.
• Ikas: Turkish e-commerce SaaS platform targeting the same SMB-to-mid-market segment with multi-channel, marketplace integration, and modern UX. A direct local competitor with a younger product and aggressive growth profile.
• WooCommerce: Open-source e-commerce plugin for WordPress widely used by smaller Turkish merchants. Represents the do-it-yourself alternative T-Soft must displace in the new-entrepreneur and very-small-business tier.
• OpenCart: Open-source shopping cart platform used by small Turkish merchants. Represents a low-cost, self-hosted alternative that pressures T-Soft's starter tier pricing.

Others

• Hepsiburada (Hepsipay / Hepsiads): Turkey's largest integrated marketplace and increasingly a SaaS provider to its merchants. Functions as both a deep integration partner for T-Soft and a potential competitive platform, making it a uniquely dual-positioned peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tsofteticaret
• YouTubeyoutube.com/user/TsoftEticaret
• Facebookfacebook.com/tsofteticaret
• LinkedInlinkedin.com/company/tsoft-eticaret
• Instagraminstagram.com/tsofteticaret

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tekrom Teknoloji