Benchmark Bank

What Benchmark Bank does

Benchmark Bank is a Texas-incorporated community bank founded in 1964 and headquartered in Plano, operating 9+ physical branches across Texas including Dallas (multiple locations), Frisco, Fort Worth, Austin (downtown and Tarrytown), Houston (Memorial & Tanglewood), The Woodlands, West Lake Hills, and Sanger. The bank serves two primary segments: individual consumers (personal checking, NOW, savings, CDs, IRAs, contactless debit, chip credit cards, Visa gift cards, digital banking) and small-to-mid-sized businesses (commercial checking, business management services, consumer/commercial/warehouse lending). It also operates three wholly-owned subsidiaries — Benchmark Title (title insurance), Benchmark Premium Finance (insurance premium financing), and Benchmark Auto (auto lending) — extending its product surface beyond the core bank charter.

Its technology stack centers on a web and mobile banking platform with Touch ID biometric authentication, mobile and remote deposit capture, Zelle person-to-person payments, account alerts, bill pay, and a Personal Financial Manager tool. The Business Marketplace integrates third-party SMB services (Experian, Homebase, Autobooks, Hurdlr), and the bank also offers a Bitcoin purchase/management option through its digital channels. Distribution is omnichannel: in-branch relationship banking and loan officers, a contact center, self-serve online and mobile enrollment, and email/blog marketing supported by Facebook and Instagram.

Revenue is generated primarily through net interest income on consumer, commercial, and warehouse lending, supplemented by non-interest fees (overdraft, stop payment $35 per order, check/ statement copies, research fees), digital banking services, and card-based interchange from debit and credit programs. GTM motion is direct-to-consumer and direct-to-SMB with relationship-driven local decision-making. Leadership is Mike Barnett (Executive Chairman), Jonathan Filgo (CEO), Bill Brewer (President), Anne Voisinet (CFO), Mac Tatum (Chief Mortgage Officer), and Wendy Skorburg (COO). The bank holds BauerFinancial's highest 5-Star rating (maintained through June 2024) and was ranked 4th Best Bank to Work For under $3B in assets by American Banker (2018).

Name

Benchmark Bank

Legal name

Benchmark Bank, LLC

Website

https://benchmarkbank.com

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

251–500 employees

Short description

Benchmark Bank is a Texas-based community bank founded in 1964, operating 9+ branches statewide to serve individual consumers and small-to-mid-sized businesses with personal/commercial banking, consumer/commercial/warehouse lending, digital banking, and three wholly-owned subsidiaries (Title, Premium Finance, Auto).

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Commercial Banking (522110)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industry

Credit Cards & Revolving Credit (FSABAAAC)

Keywords

• Community banking services
• Personal and business banking
• Consumer and commercial lending
• Digital mobile banking
• Warehouse lending finance

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Net Interest Income: Interest income earned on loans (consumer, commercial, and warehouse lending) minus interest paid on deposits. Primary revenue driver for the bank.
2. Non-Interest Fee Income: Fees from deposit account services including overdraft fees, stop payment fees, account research fees, check reorder fees, and statement copy fees.
3. Digital Banking Services: Revenue from digital banking services including bill payment (complimentary for online banking), mobile banking, and electronic fund transfers.
4. Card Services: Income from debit card transactions, Visa gift card issuance, and contactless debit card programs for personal and business customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Benchmark Bank is a Texas community bank providing personal deposit accounts (checking, savings, CDs, IRAs), business banking (commercial checking, business management services), consumer and commercial lending, and warehouse lending. Banking services are delivered through 9+ Texas branches, an online banking platform, and iOS/Android mobile apps with Touch ID, mobile deposit, Zelle, and bill pay. The bank also operates wholly-owned subsidiaries for title insurance (Benchmark Title), premium finance, and auto lending.

Product overview

Benchmark Bank is a community bank offering a unified product portfolio organized into three main segments: Personal Banking (checking, savings, CDs, IRAs, credit/debit cards, online/mobile banking, and financial management tools), Business Banking (commercial checking, business lending, business management services, and a marketplace of third-party integrations including Experian, Hurdlr, Homebase, and Autobooks), and Lending Services (consumer loans, commercial lending, and warehouse lending). The bank also operates wholly-owned subsidiaries for specialized services: Benchmark Title for title insurance, Benchmark Premium Finance for insurance premium financing, and Benchmark Auto for automotive financing. The core banking experience is delivered through online and mobile platforms with features including bill pay, account alerts, Touch ID authentication, digital deposits, and access to Zelle for payments.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Checking Core personal banking checking account with standard deposit and withdrawal services for individual customers.
• Benchmark NOW Interest-bearing personal checking account with limited transaction capabilities.
• Savings Personal savings account for depositing and accumulating funds with interest earnings.
• Certificates of Deposit (CDs) Time deposit accounts with fixed terms and interest rates for personal customers.
• Individual Retirement Accounts (IRAs) Tax-advantaged retirement savings accounts for personal customers.
• Contactless Debit Cards Chip-enabled debit cards with contactless payment functionality for personal and business customers.
• Chip Credit Cards Personal and business credit cards with EMV chip technology for enhanced transaction security.
• Visa Gift Cards Prepaid Visa gift cards issued by the bank for gifting or rewards purposes.
• Online Banking Web-based banking platform for personal and business customers to access accounts, view balances, make transfers, and pay bills.
• Mobile Banking Smartphone banking application for personal and business customers with Touch ID authentication, account access, transfers, bill pay, mobile deposit, and card management.
• Bill Pay Complimentary online and mobile bill payment service for personal customers to schedule and pay recurring bills.
• Commercial Checking Business checking account designed for commercial customers with higher transaction volumes.
• Benchmark Commercial Account Comprehensive business checking account with integrated banking services for commercial customers.
• Business Management Services Suite of business banking services including cash management, ACH/wire transfer support, and operational services for commercial customers.
• Small Business Bill Pay Bill payment service designed for small business customers with multiple payee management capabilities.
• Consumer Loans Personal loans for individual customers including auto loans, home improvements, and debt consolidation.
• Commercial Lending Business loans and credit facilities for commercial customers including real estate and equipment financing, plus PPP loan support.
• Warehouse Lending Specialized lending services for mortgage warehouse providers in the real estate financing ecosystem.
• Benchmark Title, LLC Wholly-owned subsidiary of Benchmark Bank providing title insurance and related real estate settlement services.
• Benchmark Premium Finance, LLC Wholly-owned subsidiary of Benchmark Bank providing premium financing for insurance policies.
• Benchmark Auto, LLC Wholly-owned subsidiary of Benchmark Bank providing automotive financing solutions.

Quantifiable outcome

• 5-Star BauerFinancial rating maintained for 5+ consecutive quarters
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• ZellecoreTechnology or IntegrationBenchmark Bank has partnered with Zelle to offer customers a fast and easy way to send and receive money with friends, family, and people they know. Available through both personal and business card centers.
• Cristo Rey DallasminorStrategic or Co-development PartnerCorporate Work Study Program partnership where students work at the bank to earn the majority of their tuition while gaining practical job skills. Benchmark Bank sponsors two students annually. Cristo Rey Dallas is a private Catholic high school for students whose household income is at or below the Federal Poverty Line.

Scale indicators5 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Cullen/Frost Bankers (Frost Bank): Texas-headquartered community/commercial bank with a similar mix of consumer deposits, commercial lending, and digital banking across major Texas metros; Frost is a directly comparable Texas community banking franchise, though materially larger than Benchmark.
• Prosperity Bancshares: Texas-based community bank focused on consumer and small-business banking with comparable product breadth (deposits, lending, digital channels); a direct competitor for similar customer segments in Texas and the broader South.
• Independent Bank Group: Texas-headquartered community bank operating branches across Texas and the South, offering commercial and consumer banking products analogous to Benchmark; close peer in size profile and geographic footprint.
• Texas Capital Bancshares: Texas-based commercial bank with a strong commercial lending franchise targeting businesses and professionals; overlaps directly with Benchmark's commercial, CRE, and warehouse lending activities in Texas.
• Veritex Holdings: Texas-focused community bank offering consumer and commercial banking across the Dallas-Fort Worth and Houston metros; directly comparable sub-$10B-asset Texas community bank competing for similar SMB and consumer relationships.
• Comerica: Dallas-headquartered commercial bank with a strong Texas middle-market and small-business lending book; directly comparable on commercial banking, though materially larger in asset size than Benchmark.
• Cadence Bank: Regional commercial bank serving businesses and consumers across the South and Texas; offers a comparable mix of deposit products, commercial lending, and digital banking in overlapping markets.
• Simmons First National Corporation: Mid-sized community bank operating across multiple Southern and Midwest states with consumer and commercial banking products comparable to Benchmark's suite; useful peer for community-banking operating benchmarks.

Broad incumbents

• Truist Financial: Large super-regional bank with full-service consumer, business, and commercial banking capabilities across the Southeast and Texas; competes head-on with Benchmark in Texas metros but on a vastly larger balance sheet.
• JPMorgan Chase: National incumbent with Chase retail and commercial banking across Texas; competes for the same consumer and SMB customers Benchmark targets via national digital capabilities and brand, but without the boutique relationship focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/benchmarkbank
• Instagraminstagram.com/benchmarkbankdallas?igshid=OGQ5ZDc2ODk2ZA==
• Xx.com/BenchmarkBank
• LinkedInlinkedin.com/company/111810

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benchmark Bank