TekReach Solutions

What TekReach Solutions does

TekReach Solutions, LLC is a privately held managed IT services firm headquartered in Los Angeles, California, with a secondary regional office in Anaheim and service reach across Southern California, Northern California, Las Vegas, and nationwide via remote support. Founded in 2010 by Karim Roumani (a UCI-trained Computer Engineer), the company began as a SharePoint-focused provider with a web-based sign-up model and progressively expanded into fully managed IT, 24/7 help desk, business continuity, vCIO consulting, and security services. Its go-to-market is sales-led, combining direct website/phone outreach with a vertical-specialized structure targeting law firms, accounting firms, healthcare practices, SMBs, and mid-sized/enterprise clients of 100+ employees, supported by Microsoft Cloud Solution Provider (CSP) and SPLA partnerships.

The company's core technology is the proprietary Albatross Cloud platform, which underpins products including Albatross Cloud Suites (turnkey bundled managed IT plus cloud), Albatross Legal Cloud, and Albatross Legal Workspaces — DaaS/VDI and hosted application offerings tailored primarily to law firms but applicable to broader regulated verticals. Complementary offerings include the Cybersecurity Fortress (two-tiered: Essential and Comprehensive, with 24/7 SOC, EDR/XDR, vulnerability management, and incident response), Co-Managed IT for organizations with internal IT teams, and standalone services such as risk assessments, vulnerability management, awareness training, and incident response. Compliance-ready capabilities span HIPAA/HITECH, NIST, CMMC Levels 1-3, GLBA, SOX, GDPR/CCPA, and WISP for accounting firms, with a stated compliance warranty on managed healthcare protocols.

Commercially, TekReach operates on a recurring subscription model with per-user-per-month pricing — Legal plans range from $65 (Legal IT) to $130 (Legal Enhanced) per user per month, Accounting from $85 to $120, and Healthcare tiered quote-based. Revenue is anchored by a mix of SMB/mid-market recurring contracts and a smaller set of larger enterprise and government accounts (including Xerox, City of Las Vegas, Kaiser Permanente, and McKesson). The company is founder-owned with no disclosed external funding or parent entity, and remains privately held under California LLC jurisdiction.

Name

TekReach Solutions

Legal name

TekReach Solutions, LLC

Website

https://tekreach.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

TekReach Solutions, LLC is a Los Angeles-based managed IT services firm delivering 24/7 help desk, cybersecurity, cloud, and vCIO services to SMBs, law firms, accounting firms, healthcare practices, and 100+-employee enterprises via its proprietary Albatross Cloud platform.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ), Cloud Security (CSPM/CWPP/CIEM) for Health IT (HLACAJAG)

Keywords

• Managed IT services
• Cloud hosting
• Cybersecurity services
• IT consulting
• Business continuity

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services - Subscription: Monthly recurring revenue from fully managed IT services including help desk, monitoring, security, cloud management, and infrastructure support. Priced per user per month with tiered service levels.
2. Hosted Desktop / DaaS Services: Cloud-based desktop services providing centralized application access with security and backup. Revenue generated through per-user-per-month pricing on cloud workspace packages.
3. Professional Services - vCIO and Consulting: Strategic IT advisory services including virtual CIO engagements, technology roadmaps, security strategy development, and IT assessments. Typically structured as ongoing retainer or project-based engagements.
4. Cybersecurity Services: Specialized security services including risk assessments, incident response, vulnerability management, and security awareness training. Offered as standalone services or bundled within managed service tiers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

TekReach Solutions delivers fully managed IT services, cloud-hosted desktop solutions (DaaS/VDI), and cybersecurity services to SMBs and mid-market organizations. Its core is the proprietary Albatross Cloud platform, which bundles fully managed IT with cloud infrastructure (hosted desktops, servers, applications, Microsoft 365 integrations). The company also provides vCIO strategic advisory, 24/7 emergency support with sub-20-minute SLA response, and verticalized solutions for law firms, accounting firms, healthcare practices, and enterprises.

Product overview

TekReach Solutions operates as a comprehensive managed IT services firm offering a bundled portfolio anchored by its Albatross Cloud Suites platform (which packages fully managed IT with turnkey cloud packages). The company provides core managed IT services covering help desk, security, infrastructure, and cloud management, alongside specialized industry solutions for law firms (featuring Albatross Legal Cloud and Albatross Legal Workspaces), accounting firms, healthcare organizations, and enterprise clients. Additional offerings include Cybersecurity Fortress (a two-tiered security platform), vCIO strategic consulting, 24/7 emergency support, Co-Managed IT augmentation, and standalone cybersecurity services (risk assessment, incident response, vulnerability management, awareness training). The product architecture combines a managed services foundation with cloud-based desktop-as-a-service offerings and tiered pricing plans for different client segments.

Differentiator

Problem solved

Functional benefit

Brands

• Albatross Cloud Suites: Turn-key cloud packages for entire enterprises, includes fully managed IT and cloud services.
• Albatross Legal Cloud
• Albatross Workspaces

Products and services

• Fully Managed IT Services

Quantifiable outcome

• Guaranteed response time under 20 minutes for all support requests
• +3 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationOfficial Microsoft Cloud Solution Partner (CSP) and SPLA Partner. Provides access to latest product knowledge, cutting-edge tools, and advanced training. Enables delivery of solutions built on Microsoft technologies including Office 365, Azure, and Microsoft security platforms.
• Microsoft (SPLA)coreTechnology or IntegrationService Provider License Agreement partnership providing licensing rights to deploy Microsoft software to end customers. Enables TekReach to offer compliant Microsoft solutions.
• Albatross CloudcoreTechnology or IntegrationAlbatross Cloud is the managed cloud platform operated by TekReach Solutions, designed to accelerate successful cloud adoption and provide ongoing end-to-end support and management for cloud solutions including hosted desktops, servers, and applications.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dataprise: U.S.-based managed IT services and cybersecurity provider serving SMB and mid-market clients nationwide with 24/7 help desk, cloud, and compliance offerings — directly comparable to TekReach's full-service MSP model.
• Ntiva: Mid-market managed IT services and cybersecurity firm with vCIO, cloud, and help desk capabilities serving SMB through enterprise — overlaps directly with TekReach's service catalog and customer profile.
• ITsavvy: U.S. managed IT services and technology solutions provider offering cloud, cybersecurity, help desk, and vCIO services to SMB and mid-market — closely mirrors TekReach's full-service approach.
• NetAtWork: Managed IT, cloud, and ERP services provider with deep expertise serving accounting, legal, and other professional services verticals — closely aligned with TekReach's industry-tailored packaging.

Emerging players

• eSentire: Managed detection and response (MDR) and MSSP provider focused on 24/7 SOC services — directly comparable to TekReach's Cybersecurity Fortress Comprehensive tier and incident response offerings.
• AbacusNext: Legal-specific cloud and practice management platform offering hosted desktop, document management, and compliance for law firms — a vertical-specialized competitor in the same niche as TekReach's Albatross Legal Cloud.
• Arctic Wolf: Security operations platform providing 24/7 SOC-as-a-service, MDR, and vulnerability management — comparable to TekReach's Cybersecurity Fortress advanced tier and bundled security offerings.

Broad incumbents

• Kyndryl: Global enterprise IT infrastructure services spinoff from IBM offering managed services, cloud, and security at scale — represents the large-incumbent competitive pressure TekReach faces when moving upmarket.
• CDW: Large-scale U.S. technology solutions provider with managed services, cloud, and security practices serving SMB through enterprise — a broad incumbent that competes with TekReach for mid-market wallet share.

Others

• ConnectWise: PSA, RMM, and cybersecurity platform that enables and competes with MSPs — relevant as ecosystem infrastructure that both powers TekReach's delivery model and represents potential disintermediation risk.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tekreach-solutions-llc

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TekReach Solutions