What Colis Privé does

Colis Privé is a French last-mile parcel delivery operator serving e-commerce merchants and consumers across France, Belgium, and Luxembourg. Founded in 1990, the company has cumulatively delivered 100 million parcels and processed 76 million parcels in 2023 alone. Its core offering is an integrated delivery platform spanning four modalities: home delivery (Domicile), a network of 5,500+ merchant relay points (Colis Privé Store), 6,300 automated 24/7 lockers, and 500 neighbor pickup points (Relais Voisins), with simplified returns through the Reverse service. Underlying technology includes real-time parcel tracking, delivery rescheduling, and an ISO 14083-compliant CO2 dashboard for client sustainability reporting. The infrastructure footprint comprises 5 hubs, 51 agencies, 3,800 delivery driver partners, and BREEAM/HQE-certified eco-responsible facilities.

Colis Privé makes money through per-parcel fees from e-merchants (transaction-based pricing), with subscription packages under the 2024 Essentiel offer targeting merchants handling 5,000-40,000 parcels annually. Distribution channels include direct sales to enterprise and mid-market merchants, a dedicated business portal (colisprive.com/agence), and consumer self-service via colisprive.fr. Customer segments span SMB and enterprise e-commerce (logos include SFR, M6 Boutique, CEWE, Spartoo, Photobox, Packlink, BOXTAL), plus private individuals using D2C services. The company operates as a wholly-owned subsidiary of CEVA Logistics, which is in turn owned by CMA CGM Group. Strategic partnerships include DHL (international flows, +30% annual volume growth over four years), the FLEXIS electric vehicle JV (Renault, Volvo, CMA CGM, 2026 rollout), and aggregator integrations (Packlink, BOXTAL). Colis Privé acquired MIPI in September 2025 to strengthen last-mile capabilities.

Name

Colis Privé

Legal name

Colis Privé France

Website

https://colisprive.fr

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

Colis Privé is a French last-mile parcel delivery operator serving e-commerce merchants and consumers across France, Belgium, and Luxembourg through an integrated network of home delivery, 5,500+ relay points, 6,300 lockers, and 500 neighbor pickup points, backed by parent CEVA Logistics (CMA CGM Group).

Ownership category

akta.pro rank

Headquarters

HQ city

Aix-en-provence

HQ country

France

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Parcel Delivery Services: Core revenue from B2C parcel delivery services for e-commerce merchants, including home delivery, relay point delivery, locker delivery, and reverse logistics for returns. Pricing based on volume commitments and delivery option selected.
2. Professional E-commerce Solutions: Essential offer targeting e-merchants with 5,000-40,000 parcels/year, providing collection on demand, tracking tools, and competitive pricing. Revenue generated through per-parcel fees and optional subscription packages.
3. Relay Point Network Commission: Revenue share model where partner merchants (5,500+ relay points) earn complementary income by accepting and holding parcels for pickup, driving foot traffic to their locations

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Colis Privé is a French parcel delivery company specializing in last-mile B2C delivery across France, Belgium, and Luxembourg. It provides multiple delivery modalities including home delivery (Domicile), a network of 5,500+ Colis Privé Store relay points operated by partner merchants, 6,300 automated lockers (24/7), 500 neighbor pickup points (Relais Voisins), and reverse logistics for returns, serving both e-commerce merchants (via the Essentiel Offer for 5,000–40,000 parcels/year) and private individuals sending parcels.

Product overview

Colis Privé is France's leading private parcel delivery operator with over 30 years of experience, specializing in B2C home and pickup point delivery solutions across France, Belgium, and Luxembourg. The company's core offering consists of multiple delivery modalities integrated into a unified logistics platform: home delivery (Domicile) with 24-48 hour service, a network of over 5,500 Colis Privé Store pickup points, 6,300 automated lockers operating 24/7, and 500 Relais Voisins (neighbor pickup points). For e-commerce merchants, the Essentiel Offer provides a dedicated professional shipping solution for businesses handling 5,000-40,000 parcels annually, featuring flexible commitment options, competitive pricing, on-demand collection, and transparent billing. The company also offers simplified returns through its Reverse service. Through parent company CMA CGM/CEVA Logistics, Colis Privé has access to additional capabilities including the FLEXIS electric vehicle partnership (2026 rollout) and acquired last-mile specialist MIPI (September 2025). The Easy Connect solution addresses multi-channel e-commerce logistics needs. The company operates a network of 5 hubs and 51 agencies with 3,800 delivery driver partners, having delivered 100 million parcels cumulatively.

Differentiator

Problem solved

Functional benefit

Products and services

• Essentiel Offer Professional parcel shipping solution for e-commerce merchants shipping 5,000–40,000 parcels per year, offering flexible commitment (with or without contract), competitive pricing for home and pickup point deliveries, on-demand or daily collection, advanced tracking, and transparent billing without hidden fees.
• Domicile (Home Delivery) Parcels delivered in person or left in mailboxes with delivery times starting from 24 hours, available across France, Belgium, and Luxembourg.
• Colis Privé Store (Relay Network) Network of 5,500+ pickup points across metropolitan France, operated through partnered merchants (convenience stores, newsstands, petrol stations) where customers collect parcels and partners earn complementary income.
• Lockers Network of 6,300 automated parcel lockers open 24/7 for self-service parcel collection.
• Relais Voisins (Neighbor Pickup) Network of approximately 500 local-resident pickup points within 10 minutes walking distance, enabling parcels to be collected from neighbors when recipients are unavailable.
• Reverse (Returns) Simplified return service allowing customers to return parcels at pickup points, providing convenient reverse logistics for e-commerce merchants.
• Easy Connect E-commerce logistics solution for online retailers operating multiple sales channels, providing frictionless and time-saving parcel logistics integration.

Quantifiable outcome

• 15% GHG emissions reduction (vs 2020 baseline), exceeding 5% target by 10 points - 3,288 tonnes CO₂ avoided
• +4 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MIPIcoreStrategic or Co-development Partner · 17 September 2025Acquisition of MIPI by Colis Privé enhances the group's last-mile delivery capabilities in France, strengthening market position.
• HelloWorkminorGTM or Marketing Partner · 1 September 2024Strategic HR recruitment partnership providing modern recruitment platform to optimize job offer distribution and showcase company culture through employee testimonials.
• FLEXIScoreStrategic or Co-development Partner · 28 January 2024Joint venture created by Renault Group, Volvo Group, and CMA CGM to develop 100% electric utility vehicles for urban logistics. Colis Privé actively contributes field experience to vehicle design (size, energy efficiency, driver ergonomics). Vehicle rollout planned for 2026.
• GERESminorStrategic or Co-development Partner · 1 January 2022Partnership since 2022 to combat energy poverty in Marseille neighborhoods (Square National, Terrasses de la Cabucelle). Supported 100 households with energy-efficient equipment, helping save €400/year and avoiding 250 kg CO₂/household annually.
• DHLcoreStrategic or Co-development Partner · 1 November 2020Partnership signed late 2020 for Colis Privé to handle DHL's international flows in France. Four-year partnership achieving +30% volume growth annually. DHL awarded Colis Privé for partnership success.
• Transcan Eco CitycoreStrategic or Co-development PartnerESG partnership for decarbonized urban deliveries in Alpes-Maritimes region. Strategic alliance to accelerate environmental transition through sustainable urban logistics solutions.
• CMA CGM AcademyminorStrategic or Co-development PartnerAccess to headquarters Academy providing online training programs for employees including technical and interpersonal courses tailored to current needs.
• Nos Quartiers ont du Talent (NQT)minorStrategic or Co-development PartnerProfessional inclusion partnership supporting young graduates from disadvantaged backgrounds through mentorship and career guidance.
• CEVA Group Sustainable Procurement ChartercoreStrategic or Co-development PartnerAdherence to CEVA Group's Sustainable Procurement Charter ensuring ethical, sustainable, and compliant relationships with suppliers and partners.
• Last Smile Partner (LSP)minorChannel Partner/ Reseller/ DistributorFormer delivery partner for some customer delivery operations in France. Colis Privé proposed partial takeover plan for Milee's parcel delivery business.

Scale indicators13 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• GLS France: General Logistics Systems France, part of the pan-European GLS network, focused on B2C and B2B parcel delivery. Directly comparable to Colis Privé on cross-border e-commerce flows and offers similar Relay/ShopDeliveryService pickup options.
• DPD France (DPDgroup/GeoPost): DPDgroup's French operation, a major European parcel network owned by Le Groupe La Poste via GeoPost. Competes directly with Colis Privé on B2C e-commerce last-mile delivery across France and BENELUX, with overlapping Pickup relay-network infrastructure.
• Relais Colis: French parcel relay network operating a merchant-based pickup point model similar to Colis Privé Store. Specializes in out-of-home B2C delivery for e-commerce merchants and competes for the same relay-partner sign-ups and shipper contracts in France.
• Mondial Relay (InPost Group): Operates France's largest parcel relay/locker network under the Mondial Relay brand, owned by Polish-listed InPost Group. Directly competes with Colis Privé's Colis Privé Store and locker proposition across French e-commerce merchants and consumers, with similar out-of-home delivery economics.

Broad incumbents

• FedEx France: FedEx's French parcel and express operation. Comparable as a broad incumbent offering B2C last-mile alongside international express services; competes for cross-border e-commerce volume routed into France.
• Chronopost (La Poste Group): Express parcel delivery arm of La Poste Group serving e-commerce and B2B shippers across France and internationally. Overlaps with Colis Privé on time-sensitive e-commerce flows and competes for the same enterprise merchant accounts.
• UPS France: United Parcel Service's French operation, a global parcel integrator. Competes with Colis Privé for enterprise e-commerce accounts and offers international cross-border capabilities that Colis Privé accesses via partners like DHL.
• Colissimo (La Poste Group): The home-delivery arm of Le Groupe La Poste, the French national postal operator with universal service obligation. Competes head-to-head on B2C home delivery and offers the broadest pickup network via La Poste offices — the entrenched incumbent against which Colis Privé is positioned as a private-sector alternative.
• DHL eCommerce (DHL Group): DHL Group's e-commerce-focused division. Already a strategic partner of Colis Privé (DHL handles cross-border, Colis Privé last-mile in France) but also competes in adjacent B2C segments across Europe; provides a useful scale and technology benchmark.

Emerging players

• Stuart (DPDgroup): Urban on-demand delivery platform owned by DPDgroup, focused on same-day and last-mile B2B/B2C in dense French and European cities. Comparable to Colis Privé's urban delivery proposition and EV-focused model, particularly around flexible driver-partner capacity.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ColisPrive
• LinkedInlinkedin.com/company/colis-prive

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Colis Privé