Digital Delve

What Digital Delve does

Digital Delve (stylized DigitalDelve) is a privately held U.S. background screening software provider headquartered in South Jordan, Utah, founded approximately in 1999 with 1-10 employees. The company builds and sells a modular SaaS platform to Consumer Reporting Agencies (CRAs) and wholesale background check companies, covering tenant screening and pre-employment screening workflows. Its core product lines are the Transcend CRA platform and Delve Court Explorer Pro, supplemented by an eight-module suite including AppScreen, AppSuite, Alert Matrix, Risk Assess, FluidScribe, Rescreen, Theme Manager, and MyApp Portal.

Underlying technology combines applicant management, compliance tooling, risk assessment configuration, and automated rescreening, with proprietary components such as Fast Verify (facial-recognition-based ID verification), Delve Auto Populate 2.0 (SSN- and geography-driven jurisdiction screening), and Delve Harvest (an automation layer for retrieving data from sources without native integrations). Delve Court Explorer Pro is reported to integrate with 90% of background check platforms and the country's largest CRAs.

The business model is predominantly annual subscription SaaS for both the CRA (Transcend) and wholesale (Delve Court Explorer Pro) product lines, with a complementary usage-based revenue stream for Fast Verify at $2.50 per scan. The company sells exclusively through direct sales with a demo-request funnel on its website and customer service available 8:00 AM to 8:00 PM. It competes primarily on pricing (positioned at up to 60% savings versus competitors), vendor neutrality (no transaction fees to integrating vendors), and workflow simplicity that does not require engineering expertise to operate.

Name

Digital Delve

Legal name

DigitalDelve

Website

https://digitaldelve.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Digital Delve is a privately held U.S. software provider that builds modular SaaS background screening platforms (Transcend and Delve Court Explorer Pro) for Consumer Reporting Agencies and wholesale background check companies, with usage-based identity verification.

Ownership category

akta.pro rank

Headquarters

HQ city

Sandy

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Transcend CRA Platform Subscription: SaaS platform subscription for Consumer Reporting Agencies offering tenant and pre-employment screening solutions. Includes multiple integrated modules (AppScreen, AppSuite, Alert Matrix, Risk Assess, FluidScribe, Rescreen, Theme Manager, MyApp Portal).
2. Delve Court Explorer Pro Subscription: Subscription-based wholesale background check platform designed specifically for wholesale companies with competitive pricing model offering up to 60% savings.
3. ID Verification Services: Per-scan ID verification and validation services using proprietary facial recognition technology, priced at $2.50 per scan.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

Digital Delve develops and licenses background screening software platforms used by Consumer Reporting Agencies and wholesale background check companies. Its flagship Delve Explorer Pro (Transcend) platform powers tenant and pre-employment screening operations, while Delve Court Explorer Pro serves wholesale court-record research providers. The platforms combine order intake, automated court and record coverage, paperless document handling, facial-recognition ID verification, and ongoing rescreening alerts.

Product overview

DigitalDelve offers a modular background screening software platform consisting of two main product lines: (1) Transcend, a CRA platform for tenant and pre-employment screening, and (2) Delve Court Explorer Pro / Delve Explorer Pro, platforms for wholesale background check companies. The ecosystem includes eight integrated modules under the Transcend brand: AppScreen (applicant invitation), AppSuite (application collection), Alert Matrix (client-specific alerts), Risk Assess (acceptance criteria), Fluidscribe (paperless documents), Rescreen (periodic rescreening), Theme Manager (branding), and MyApp Portal (applicant interface). Recent additions include Fast Verify (facial recognition ID verification), Delve Auto Populate 2.0 (jurisdiction screening), and Delve Harvest (automated data retrieval). The platform is designed for ease of use without requiring technical expertise, with pricing offering up to 60% savings compared to competitors.

Differentiator

Problem solved

Functional benefit

Brands

• Transcend: CRA Platform Solution for Tenant and Pre-employment Screening
• Delve Court Explorer Pro
• Delve Explorer Pro
• Fast Verify
• Delve Auto Populate 2.0
• Delve Harvest

Products and services

• Delve Explorer Pro (Transcend) A purpose-built Consumer Reporting Agency platform for retail background screeners offering tenant screening and pre-employment screening, with built-in modules for application forms, automated alerts/rescreening, risk assessment, paperless document processing, branding, and end-user portals.
• Delve Court Explorer Pro Wholesale background check platform built for court record research providers, enabling multi-jurisdiction screening order management, automated field population, and integration-light data exchange with downstream screening workflows.

Quantifiable outcome

• Up to 60% savings on software fees compared to other background check platforms
• +3 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature12 records

Partnerships

Two partnerships are on record, tiered core.

• Country's Largest CRAscoreTechnology or IntegrationDigitalDelve is integrated with the country's largest Consumer Reporting Agencies (CRAs), enabling wholesale background check companies to access comprehensive screening services through their Delve Court Explorer Pro platform.
• 90% of Background Check PlatformscoreTechnology or IntegrationDelve Court Explorer Pro is the only wholesale background check software platform in the industry that integrates with 90% of platforms, providing wholesale companies seamless access to the broader screening ecosystem.

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• Veremark: Veremark is a digital-first background screening company offering API-driven checks with global reach. It is an emerging player competing in the modern, tech-forward segment of background screening — overlapping with Digital Delve on technology-led differentiation but typically at the direct employer level.
• Certn: Certn offers AI-powered background checks with a developer API and global coverage. It is an emerging player targeting modern employers and staffing platforms — partial overlap with Digital Delve on pre-employment screening workflows.
• PINCH (formerly BackOps): PINCH and similar emerging verification platforms offer streamlined background screening and ID verification experiences. Partial overlap with Digital Delve's Fast Verify and pre-employment screening modules, particularly in tech-forward customer segments.

Direct peers

• Checkr: Checkr is a leading AI-powered background check platform serving employers and gig economy companies. It is a direct peer competing for the same pre-employment screening customer base with a modern API-first architecture, though it competes more at the end-customer level than the CRA-wholesale layer.
• Accurate (Accurate Background): Accurate Background is a background screening provider offering an enterprise platform with similar tenant and employment screening capabilities. Direct peer competing for CRA and employer customers with comparable workflow automation features.
• Tazworks: Tazworks provides background screening software platform solutions for the CRA industry, including applicant tracking, court research, and compliance tools. It is one of the most direct competitors to Digital Delve's Transcend platform given its CRA-focused positioning.
• Sterling (Sterling Check): Sterling is a publicly traded background screening and identity verification provider offering enterprise-grade platforms to employers, CRAs, and government entities. It is a direct peer with overlapping functionality in tenant and employment screening, broader scale, and more enterprise sales capacity.

Broad incumbents

• HireRight: HireRight is a global background screening provider serving large enterprises with broader geographic reach and a wider services portfolio. It is a broad incumbent operating at larger scale than Digital Delve and competing more on enterprise breadth than CRA-focused pricing.
• ADP Screening & Selection Services: ADP offers background screening as part of its broader HR/payroll platform, reaching thousands of employers through bundled offerings. It is a broad incumbent whose screening capabilities are an add-on rather than a dedicated platform like Digital Delve's.
• IntelliCorp (a Verisk business): IntelliCorp provides background screening solutions as part of Verisk's analytics portfolio, serving employers and CRAs. It is a broad incumbent with deeper financial backing and broader data assets than Digital Delve.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Delve