Carematic Systems

What Carematic Systems does

Carematic Systems, Inc. is a privately-held U.S. software company founded in 2005 and headquartered in Annapolis, Maryland, that builds a cloud-based care management SaaS platform for organizations serving individuals with intellectual and developmental disabilities (I/DD), Autism Spectrum Disorder, and assisted living needs. The platform consists of an integrated suite of modules covering eMAR (Electronic Medication Administration Record), Planning, Case Management, Billing, Assessments, Documentation, and Incident Reports, with two newer modules — Assisted Living and Autism Assist — added in 2024 to address adjacent sub-verticals. Technically, the system is positioned as a unified, cloud-hosted care management stack that centralizes medical information, automates key processes, and supports real-time access by care staff; HIPAA compliance is delivered through a licensed integration with The Guard software.

The company operates on a quote-based subscription model with annual billing cadence and credit-card payment acceptance, targeting a fragmented base of small-to-mid community-based care providers (e.g., Community Living Inc., Together We Can Inc., Coletta of Greater Washington, Somerset Community, Athelas Institute). Go-to-market is sales-led direct enterprise field sales, with the website serving as the primary marketing surface and a dedicated CareCenter5 client portal for ongoing access. There are no disclosed funding rounds, acquisitions, or external investors; ownership and operating status have remained continuous since founding. No AI/ML capabilities, mobile apps, public APIs, or third-party integrations beyond The Guard and a credit card processor are documented in available sources.

Name

Carematic Systems

Legal name

Carematic Systems, Inc.

Website

https://carematic.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Carematic Systems provides cloud-based care management SaaS for U.S. organizations serving individuals with intellectual and developmental disabilities, Autism, and assisted living needs. Its integrated platform spans eMAR, case management, billing, documentation, incident reporting, and specialized autism and assisted living modules, sold via annual subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

Annapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Subscription Services: The company offers subscription-based software services for care management organizations. Carematic accepts credit cards as payment for subscription services, with arrangements made between organizations that contract with Carematic and Carematic Systems, Inc.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Carematic Systems provides a cloud-based care management platform designed for organizations serving individuals with intellectual and developmental disabilities (I/DD), Autism Spectrum Disorder, and assisted living needs. The platform consists of integrated modules covering eMAR (Electronic Medication Administration Record), care planning, case management, billing, assessments, documentation, incident reporting, and specialized Assisted Living and Autism Assist functionality. The software centralizes patient data, automates workflows, and supports HIPAA compliance for care provider organizations.

Product overview

Carematic Systems offers a cloud-based care management platform designed for organizations caring for individuals with assisted living needs and those with intellectual and developmental disabilities (I/DD), including Autism. The platform consists of a unified core system with integrated modules including eMAR (Electronic Medication Administration Record), Planning, Case Management, Billing, Assessments, Documentation, and Incident Reports modules. Two new specialized modules were introduced: Autism Assist for supporting individuals with Autism Spectrum Disorder, and Assisted Living for assisted living facility operations. The platform provides real-time access to critical information by centralizing data and automating key processes.

Differentiator

Problem solved

Functional benefit

Products and services

• eMAR Tracking Module Comprehensive and unified medication administration management solution providing prescription management, medication scheduling, and medication alerts for care provider organizations.
• Planning Module Simplifies creation and management of individualized care plans with goal setting, outcome recording, document attachment, task management, and customizable reporting for care providers.
• Case Management Module Streamlines creating, monitoring, and managing individualized care plans for people with developmental disabilities, enabling goal setting, progress tracking, and outcome documentation.
• Billing Module Integrated financial operations management solution offering comprehensive billing management, invoice generation, debit tracking, and bulk attendance entry for care organizations.
• Assisted Living Module Module designed to simplify management of day-to-day operations and resident care within assisted living facilities, featuring resident care plans, medication management, activity scheduling, incident reporting, and facility management.
• Autism Assist Module Module designed to support care providers in managing unique needs of individuals with Autism Spectrum Disorder (ASD), offering behavior tracking, sensory management, communication preferences, and goal-setting tools.
• Assessments Module Enables nursing staff to store and manage vital health information electronically, including vital statistics, medication tracking, and historical data.
• Documentation Module Digital diary system for staff to log critical medical events and personal achievements, featuring medical event tracking, personal successes, trend analysis, and staff continuity.
• Incident Reports Module Streamlines documenting and managing incidents with step-by-step guidance, incident classification, and search and retrieval capabilities for compliance and quality assurance.

Quantifiable outcome

• Time savings with electronic reports submitted instantly and accessible to decision-makers
• +3 more outcomes

Named customers15 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature12 records

Partnerships

One partnership is on record.

• The GuardcoreTechnology or IntegrationLicensed cloud-based HIPAA compliance software platform that addresses every aspect of HIPAA compliance under the law. The Guard software helps Carematic satisfy the totality of HIPAA compliance requirements for their care management platform.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• PointClickCare: PointClickCare is a large cloud-based EHR platform serving skilled nursing facilities, senior living, and home health agencies — a broad incumbent whose senior living capabilities overlap with Carematic's new Assisted Living module.
• Netsmart Technologies: Netsmart provides a broad EHR and care management platform serving behavioral health, I/DD, post-acute, and human services providers across the U.S. — a larger incumbent with overlapping capabilities for the I/DD segment Carematic serves.
• MatrixCare: MatrixCare offers EHR and care coordination solutions primarily for skilled nursing, senior living, and home health — a broader post-acute incumbent with overlapping assisted living and long-term care modules.
• WellSky: WellSky provides healthcare and human services software across acute, post-acute, and community-based care settings — a broad incumbent with solutions that overlap with Carematic's care coordination and billing workflows.

Emerging players

• Relias: Relias offers workforce training and compliance learning solutions for healthcare and human services organizations — adjacent to Carematic's employee tracking and task automation capabilities within I/DD and assisted living providers.

Direct peers

• MediSked: MediSked offers a care management platform built for I/DD, aging, and behavioral health providers, covering person-centered planning, case management, eMAR, and billing — directly comparable to Carematic's core modules and target customer base.
• Exym: Exym offers EHR and billing software purpose-built for behavioral health and I/DD providers, with clinical documentation, treatment planning, and revenue cycle management — closely aligned with Carematic's I/DD positioning.
• iCareManager (StoriiCare): StoriiCare (formerly iCareManager) provides person-centered care management software for I/DD, autism, and assisted living providers with care planning, goal tracking, and reporting features — a direct vertical competitor to Carematic.
• Therap Services: Therap Services provides a web-based suite for documentation, incident reporting, medication management, and case management specifically for I/DD, behavioral health, and home and community-based service providers — a directly competitive I/DD vertical EMR.
• Direct Care Innovations: Direct Care Innovations delivers an agency management software platform for I/DD and home and community-based providers with modules for documentation, medication administration, scheduling, and billing — directly overlapping with Carematic's offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/carematic

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carematic Systems