Crillon Tours

What Crillon Tours does

Crillon Tours S.A. is a privately held, family-owned Destination Management Company (DMC) and receptive tour operator founded in 1958 in La Paz, Bolivia, currently led by three generations of the Morgan family. The company designs, packages, and operates travel experiences across Bolivia and adjacent South American countries (Peru, Chile, Argentina, Brazil), serving four primary customer segments: luxury/bespoke travelers, MICE (Meetings, Incentives, Conferences, Events) groups, multi-destination South America travelers, and cultural/adventure enthusiasts. Its product portfolio spans two lines — Bespoke Luxury Experiences (fully customizable itineraries for HNW clients) and Classic Journeys (fixed itineraries) — and includes MICE event design, a 14-day Grand Tour of South America consolidator, and a Chile-Bolivia-Peru Luxury Corridor.

The company's competitive position rests on owned, hard-to-replicate operational assets: a fleet of seven hydrofoil vessels (the only internationally safety-certified fleet on Lake Titicaca, with daily Peru/Bolivia departures), three Deluxe Airstream campers at Uyuni Salt Flats (restyled with electric blankets, central heating, personal chef service), the Sky Lounge Explorer and Haute Cuisine Explorer mobile units, and two owned hotel properties (Inca Utama Hotel & Resort Cultural at Huatajata and Posada del Inca Eco-Lodge on Sun Island). Technology is standard for the segment — a multilingual website, a B2B trade portal (boliviatravel.app), digital booking and reservation systems, and custom tour management software — with no public-facing API and no AI/ML components disclosed.

Commercially, Crillon Tours operates a B2B2C model. Revenue is generated primarily through package tour sales (USD-denominated, 50% deposit at booking with final payment 35–45 days prior to arrival), MICE services, and luxury accommodation revenue from its owned properties. Distribution is agent-led: it sells through a global network of regional representatives across 8 territories (Australia/NZ, Benelux/Scandinavia, DACH, Italy, South Africa, Iberia, UK/Ireland, US) and through authorized travel agents worldwide, supplemented by direct website enquiries and dedicated MICE inquiry forms. The company is a DMC partner of Traveller Made and a member of WTTC, USTOA, LATA, IATA, and PURE Life Experiences, supporting agent referrals. Revenue figures are not publicly disclosed; the company employs 101–250 people and has been continuously operating for over 65 years.

Name

Crillon Tours

Legal name

Crillon Tours S.A.

Website

https://crillontours.travel

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

11–50 employees

Short description

Crillon Tours is a family-owned Bolivian Destination Management Company founded in 1958 that designs and operates bespoke and classic luxury travel itineraries, MICE events, and multi-country South America tours for high-net-worth travelers and travel agents worldwide.

Ownership category

akta.pro rank

Product category

Destination Management & Luxury Travel Services

NAICS

Tour Operators (56152), Scenic and Sightseeing Transportation, Water (48721)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Private/Customized Multi-Day Tour Operators (THAKADAC)

akta.pro secondary industries

Multi-Country/Regional Circuit Tour Operators (THAKADAK), Domestic/In-Country Multi-Day Tour Operators (THAKADAL), Luxury Multi-Day Tour Operators (THAKADAE), Multi-Activity Adventure Tour Operators (Mixed itineraries) (THAAADAJ)

Keywords

• Destination management services
• Luxury travel packages
• Bolivia tourism
• Mice services
• South america tours

Headquarters

HQ city

La Paz

HQ country

Bolivia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Package Tours: Bundled travel packages combining transportation, accommodation, meals, guided excursions, and entrance fees. Revenue collected via deposits (50%) at booking and final payment 35-45 days prior to arrival. Pricing in USD.
2. MICE Services: Custom incentive trips, corporate events, and special interest group travel with bespoke venue design and logistics coordination.
3. Luxury Accommodation: Own properties including Inca Utama Hotel & Resort Cultural (Huatajata), Posada del Inca Eco-Lodge (Sun Island), salt hotels in Uyuni, and Deluxe Airstream Campers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Crillon Tours is a Destination Management Company (DMC) and receptive tour operator founded in 1958 in La Paz, Bolivia, that designs and delivers luxury travel experiences across Bolivia and broader South America. Its core offering consists of bespoke luxury itineraries and fixed classic journeys covering destinations such as Lake Titicaca, Uyuni Salt Flats, the Amazon, La Paz, Sucre, Potosí, and Santa Cruz, complemented by multi-country consolidator tours spanning Peru, Bolivia, Argentina, Brazil, and Chile. The company also operates owned hospitality assets (Inca Utama Hotel, Posada del Inca Eco-Lodge, salt hotels, Airstream campers) and a luxury hydrofoil fleet on Lake Titicaca, and provides MICE services (meetings, incentives, conferences, events) for corporate groups.

Product overview

Crillon Tours is a Destination Management Company (DMC) and receptive tour operator founded in 1958, based in La Paz, Bolivia. The company offers a dual product portfolio: (1) Bespoke Luxury Experiences featuring customizable itineraries for discerning travelers including Deluxe Campers Uyuni (Airstream-based mobile luxury accommodation), Luxury Corridor multi-country tours (Chile-Bolivia-Peru), and Lake Titicaca/Uyuni Salt Flats sample itineraries; and (2) Classic Journeys providing fixed-program tours across Bolivia's major destinations including Lake Titicaca (with their fleet of 7 luxury hydrofoils), Uyuni Salt Flats, La Paz & Surroundings, Sucre & Potosi, Santa Cruz & Surroundings, The Amazon (Madidi National Park, Pampas), and Comprehensive Bolivia. Additional offerings include South America Consolidator Grand Tours spanning Peru, Bolivia, Argentina, and Brazil over 14 days; MICE services for corporate incentive trips, conferences, and events; and owned properties such as Inca Utama Hotel & Cultural Resort and Posada del Inca Eco-Lodge on Sun Island. The company is recognized as a pioneer in Bolivian tourism with over 60 years of experience.

Differentiator

Problem solved

Functional benefit

Brands

• Inca Utama Hotel & Resort Cultural: Cultural hotel and resort located at Lake Titicaca in Huatajata, recognized among TripAdvisor's best hotels (2014).
• Posada del Inca Eco-Lodge
• Deluxe Airstream Campers
• Crillon Tours Hydrofoil
• Sky Lounge Explorer
• Haute Cuisine Explorer

Quantifiable outcome

• Traveller Made Luxury Travel Awards 2020 - Best Adventure Designer Winner
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Traveller MadecoreGTM or Marketing PartnerExclusive DMC partner network for luxury travel. Crillon Tours serves as the preferred destination management partner for Traveller Made's network of luxury travel agents worldwide.
• WTTC (World Travel & Tourism Council)coreStrategic or Co-development PartnerCollaboration on COVID-19 safe travel protocols and recovery initiatives. Crillon Tours participates in WTTC's SafeTravels Global Protocols initiative for post-pandemic travel.
• Beautiful DestinationsminorGTM or Marketing PartnerPartnership video collaboration showcasing Bolivia as a travel destination, featuring Crillon Tours' unique experiences and itineraries.
• TravelifecoreStrategic or Co-development PartnerTravelife engaged company committed to sustainability certification. Crillon Tours participates in this leading tourism sustainability training and certification initiative.
• La Senda Verde Wildlife SanctuaryminorStrategic or Co-development PartnerCrillon Tours supports this wildlife rescue sanctuary and can arrange donations as part of travel costs. The sanctuary cares for 800+ rescued animals of 60 species.
• IATAminorOthersInternational Air Transport Association membership, indicating compliance with airline industry standards.
• LATA (Latin American Travel Association)minorOthersMember of LATA, the Latin American Travel Association, supporting regional tourism development.
• USTOA (United States Tour Operators Association)minorOthersMember of USTOA, providing consumer protection and industry standards for tour operators.
• XO PrivateminorChannel Partner/ Reseller/ DistributorLuxury travel network partner connecting Crillon Tours with high-end travel agencies.
• PURE Life ExperiencesminorChannel Partner/ Reseller/ DistributorLuxury travel network partner for adventure and experiential travel distribution.
• Regional Representatives NetworkcoreChannel Partner/ Reseller/ DistributorRepresentatives in Australia/New Zealand (Latin American Alliance), Benelux/Scandinavia (Body & Soul International), Germany/Austria/Switzerland (Transcielos), Italy (Latisur), South Africa, Spain/Portugal (Hemisur), UK/Ireland (Americas), and United States (Hidden Doorways Travel).

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Metropolitan Touring: Ecuador-based DMC with a long history operating luxury Galápagos cruises and mainland itineraries. Similar to Crillon as a pioneer South American DMC combining owned cruise fleet with bespoke and classic tour products for international agents.
• Quasar Expeditions: Luxury DMC operating bespoke Patagonia and Galápagos expeditions. Comparable to Crillon Tours as a Latin American luxury DMC combining owned/acquired vessels with high-end curated itineraries marketed through travel agents.
• Explora: Chilean luxury expedition lodge operator running all-inclusive multi-day explorations in Patagonia and the Atacama. Comparable to Crillon for its owned-lodge, all-inclusive, high-touch adventure model targeting affluent experiential travelers.
• Aracari Travel: Peru-based bespoke luxury DMC crafting tailor-made Andean itineraries for HNW clients. Directly comparable to Crillon's bespoke-product division in scale, customer profile, and dependence on international travel-agent referrals.
• Mountain Lodges of Peru: Peruvian operator offering multi-day trekking and Andean itineraries using a network of owned lodges. Comparable to Crillon's combination of owned accommodation, multi-day itineraries, and luxury trekking/lake experiences.
• Geographic Expeditions: South America-wide luxury experiential tour operator with multi-country itineraries. Comparable to Crillon's South America Consolidator/Grand Tour product and its emphasis on expert-led, destination-immersive travel.
• Andean Travel Web: Peru/Bolivia-focused DMC specializing in adventure and cultural tours including Andean and Amazon circuits. Overlaps with Crillon's Classic Journeys and Amazon product lines and shares the same B2B agent distribution model.

Broad incumbents

• Belmond: Global luxury travel group operating owned hotels, trains and river cruises in South America (including Peru and Argentina). A broader incumbent than Crillon but overlaps in combining owned lodging, multi-country itineraries, and luxury experiential positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CrillonTours
• Xx.com/crillon_tours

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crillon Tours