Innomate
Innomate develops Innomesh, a cloud-native SaaS platform that monitors, controls, and automates enterprise AV and UC environments using cloud-delivered software instead of in-room hardware controllers. It primarily serves universities, healthcare organisations, and government departments across Australia, the US, the UK, and the EU through per-room subscription tiers.
- Company typePrivate
- Founded2014
- HeadquartersMascot, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Innomate does
Innomate Pty Ltd is an Australian private software company founded in 2014 that develops Innomesh, a cloud-native SaaS platform for monitoring, managing, controlling, and automating enterprise audio-visual (AV) and unified communications (UC) environments. The platform replaces traditional in-room hardware controllers from vendors such as Crestron, AMX, Extron, and Q-SYS with containerised, cloud-delivered control applications deployed in an active-active configuration across multiple AWS Availability Zones with automatic failover, using JSON schema-based room configuration with template inheritance rather than custom programming. Innomesh is offered through three per-room annual subscription tiers - Pulse (network-based monitoring), Sight (data-driven monitoring with AI alerts, occupancy, usage, and sentiment data), and Space (full cloud-native AV control without in-room hardware) - and integrates with ServiceNow CMDB, Microsoft Teams, Slack, Zoom Rooms, Cisco, Archibus, Q-SYS, Splunk, TeamDynamix, WebCheckout, and lecture recording platforms. The company also operates MarketSpace, a free members-only community marketplace launched in November 2023 where customers share production-proven AV room templates.
Innomate's primary customer segment is higher education, with named deployments including Queensland University of Technology (1,100+ rooms, with 700 AMX-controlled rooms migrated in five months), University of Queensland (1,500+ rooms in production for 7+ years), University of Aberdeen (304 spaces, 2,500+ devices), University of Sydney, University of Cambridge, Imperial College London, Stanford University, University of Michigan, Australian National University, UNSW, Curtin University, La Trobe University, Edith Cowan University, and University of the Sunshine Coast. Secondary segments include healthcare (NSW eHealth, St George), government (Victoria Department of Education, City of Newcastle), and broader enterprise corporations across defence, digital signage, and IPTV. The company employs 50+ staff across Australia, the United States, the United Kingdom, and the European Union, sells through an enterprise field sales motion with production pilots and customer testimonials, and operates as a privately held, founder-led company (Paul Yahchouchy, Founder & CEO) with no disclosed external funding rounds.
The company cites operational scale metrics of 50,000+ rooms managed, 100,000+ connected devices, 100+ manufacturer brands supported, 30+ enterprise tenants, and 99.99% uptime sustained over 8+ years of production. Recent strategic activity has focused on geographic expansion into the US and UK (2024), ecosystem buildout via MarketSpace and IT integrations, and a roadmap emphasising AI-assisted operations and autonomous remediation released in version 3.6.0 in 2026. The headquarters is located at 2A Cannon Street, Stanmore, NSW 2048, Australia.
Innomate firmographics
Firmographics- Name
- Innomate
- Legal name
- Innomate Pty Ltd
- Website
- https://innomate.io
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Innomate develops Innomesh, a cloud-native SaaS platform that monitors, controls, and automates enterprise AV and UC environments using cloud-delivered software instead of in-room hardware controllers. It primarily serves universities, healthcare organisations, and government departments across Australia, the US, the UK, and the EU through per-room subscription tiers.
- Ownership category
- akta.pro rank
Innomate industry classification
Industry- Product category
- Enterprise AV Management Software
- NAICS
- Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
- akta.pro secondary industries
- Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)
Keywords
Where Innomate is headquartered
LocationHeadquarters
- HQ city
- Mascot
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Innomate business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- SaaS Subscription (Per Room): Innomesh charges a per-room per-month subscription fee with three tiers (Pulse, Sight, Space). All plans include evergreen feature updates, SSO, role-based access, and event logging. Enterprise pricing available for large deployments. Annual billing cadence.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Pulse - Network-based monitoring tier for unlimited devices across all room types |
| Subscription | Annual | Sight - Data-driven monitoring & management adds device-level endpoint metrics, occupancy, usage, and sentiment |
| Subscription | Annual | Space - Full cloud-native AV control with native integrations adds complete room control capability |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels6 records
Innomate product offering
Product offeringCore offering
Innomesh is a cloud-native AV and UC management SaaS platform that monitors, manages, controls, automates, secures, and supports enterprise audio-visual and unified communications environments across mixed-vendor estates. It is delivered via annual per-room subscriptions in three tiers (Pulse for network monitoring, Sight for data-driven monitoring with AI, Space for full cloud-native room control) and replaces proprietary in-room hardware controllers with cloud-delivered software. The platform integrates with ServiceNow, Microsoft Teams, Slack, Zoom Rooms, and other enterprise systems, and is complemented by MarketSpace, a free community marketplace of production-proven AV room templates.
Product overview
Innomate offers Innomesh, a unified cloud-native SaaS platform for AV and UC management available through three subscription tiers: Pulse (network monitoring), Sight (data-driven monitoring with AI), and Space (full cloud-native AV control). The platform integrates with leading enterprise tools including ServiceNow, Microsoft Teams, Slack, Zoom Rooms, and others. MarketSpace provides a free community marketplace for reusable room templates. Additional capabilities include AI-powered anomaly detection, predictive analytics, and process automation through AI Agents.
Differentiator
Problem solved
Functional benefit
Brands
- Innomesh: Cloud-based Audio Visual and Unified Communications management platform for enterprise AV environments. Provides monitoring, control, automation, security, and AI-assisted operations for AV and UC spaces.
- MarketSpace
Products and services
- Innomesh Cloud-native AV and UC management platform that monitors, manages, controls, automates, and secures enterprise audio-visual and unified communications environments from a single SaaS platform. Provides device-agnostic unified user experience across more than 100 vendor brands, deployed on AWS with active-active multi-AZ redundancy and AI-assisted operations.
- MarketSpace Free, members-only community marketplace of production-proven AV room templates for Innomesh customers. Organisations can browse and deploy schematics, bills of materials, power/data requirements, UI designs, AV control applications, and complete configurations contributed by peer institutions to accelerate deployments and reduce consultancy and programming costs.
Companies that use Innomate
Customer profileNamed customers18 records
Segments5 records
Ideal customer profiles4 records
Innomate technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability5 records
Feature9 records
Innomate partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core.
- MarketSpace CommunitycoreMembers-only, opt-in community marketplace where Innomesh customers contribute and share production-proven AV room templates including schematics, bills of materials, UI designs, and configurations. If you contribute, everything the community has shared is available to you.
- ServiceNowcoreServiceNow CMDB synchronization integration enabling two-way data sync between Innomesh and ServiceNow. Supports ticketing integration for alert creation and workflow automation.
- Microsoft GraphcoreIntegration with Microsoft Graph API for enhanced connectivity and data exchange within Microsoft environments.
- Microsoft TeamscoreIntegration for room booking visibility and Teams notifications within the Innomesh platform.
- Microsoft AzurecoreCloud infrastructure provider for Innomesh platform deployment.
- Amazon Web Services (AWS)corePrimary cloud infrastructure provider. Uses AWS Site-to-Site VPN and AWS Direct Connect with built-in redundancy across multiple Availability Zones. Active-active deployment across AWS regions.
- Zoom RoomscoreZoom Rooms interoperability within the Innomesh platform for unified communications management.
- CrestroncoreMajor AV control manufacturer. Innomesh provides unified interface across Crestron devices and can replace Crestron hardware controllers with cloud-delivered control.
- ExtroncoreMajor AV control manufacturer integrated with Innomesh platform.
- AMX (by HARMAN)coreMajor AV control manufacturer. QUT case study shows AMX controllers running Innomesh middleware, extending 12-year-old G5 touch panels and NetLinx hardware lifecycles.
- Q-SYScoreAudio, video, and control platform by QSC. Q-SYS Interoperability allows users to view, search, and analyze logs, events, and files from Q-SYS devices.
- CiscocoreMajor AV and networking manufacturer. Unified interface supported across Cisco devices.
- UXTcoreAV managed service provider used by Innomate to run staff training with academics at universities. Provides Virtual Room training using Augmented Reality with video guides, audio overlays, and captions.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Innomate competitors and assessment
Company assessmentBroad incumbents
- Crestron Electronics: Dominant AV control hardware manufacturer (touch panels, controllers, DSPs) whose installed base of in-room controllers Innomesh replaces with cloud-native software. Direct competitor in the AV control plane and a key integration partner simultaneously.
- Extron Electronics: Major AV control and signal processing manufacturer with deep higher-education and enterprise penetration. Competes with Innomesh on room control while also being supported as one of the 100+ integrated brands.
- QSC (Q-SYS): Audio, video, and control platform with native cloud capabilities and a growing ecosystem. Overlaps with Innomesh's Space tier for cloud-native AV control and is one of Innomesh's deepest integration partners.
- AMX (HARMAN): Established AV control manufacturer under HARMAN/Samsung. Innomesh extends AMX controller lifecycles (QUT deployment) while competing against its core control hardware business.
- Cisco (Webex Devices): Networking and collaboration giant whose Webex Room Kit and room devices compete with the unified UC management layer Innomesh provides. Deep enterprise sales motion overlaps with Innomesh's buyer profile.
- Poly (HP): UC endpoint and room solution vendor (now part of HP) competing for the same enterprise room budget Innomesh targets with its UC management and monitoring capabilities.
- Logitech (Logitech for Business): Room solution vendor (Logitech Rally, Tap) with growing software/management capabilities (Sync). Competes for enterprise meeting-room investment and adjacent to Innomesh's UC management value proposition.
- Biamp: Pro AV manufacturer with Tesira and Apprimo product lines spanning DSP, amplifiers, and room control. Increasingly competing in cloud-managed AV environments, overlapping with Innomesh's enterprise focus.
Direct peers
- Utelogy: Cloud-based AV control, monitoring, and management platform serving enterprises and higher education. Closest direct competitor to Innomesh in cloud-native AV control and analytics.
Others
- ServiceNow: IT service management platform with which Innomesh integrates deeply (two-way CMDB sync, ticketing). Adjacent rather than competitive — ServiceNow owns the ITSM workflow, while Innomesh feeds it AV/UC operational data.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Customer concentration
Innomate social profiles
Digital presenceInnomate financial estimates
Financial estimateRevenue estimate
Valuation estimate
Innomate leadership team
Management profileNumber of profiles
Profiles5 records
Innomate funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Innomate M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Innomate
What does Innomate do?
Innomesh is a cloud-native AV and UC management SaaS platform that monitors, manages, controls, automates, secures, and supports enterprise audio-visual and unified communications environments across mixed-vendor estates. It is delivered via annual per-room subscriptions in three tiers (Pulse for network monitoring, Sight for data-driven monitoring with AI, Space for full cloud-native room control) and replaces proprietary in-room hardware controllers with cloud-delivered software. The platform integrates with ServiceNow, Microsoft Teams, Slack, Zoom Rooms, and other enterprise systems, and is complemented by MarketSpace, a free community marketplace of production-proven AV room templates.
Is Innomate a public or private company?
Innomate is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Innomate founded?
Innomate was founded in 2014. It employs 11 to 50 people.
Where is Innomate based?
Innomate is headquartered in Mascot, Australia, in the Oceania region.
How does Innomate make money?
One revenue line is on record: saaS Subscription (Per Room).
Who are Innomate's main competitors?
Broad incumbents on record are Crestron Electronics, Extron Electronics, QSC (Q-SYS), AMX (HARMAN), Cisco (Webex Devices), Poly (HP), Logitech (Logitech for Business) and Biamp. Utelogy is listed as a direct peer. ServiceNow is listed as an others.
Does Innomate have an API?
Yes. Innomesh offers a secure, extensible Platform API that enables third-party integrations, eliminates manual coordination, and ensures every system in the customer's stack reflects a single source of truth. The API supports automated IP address reservation and two-way ServiceNow CMDB synchronisation. Additional capabilities include data import/export functionality for syncing with external databases, configurable business logic, and vendor-agnostic drivers.
What industry is Innomate in?
Innomate's product category is Enterprise AV Management Software. Its primary akta.pro industry code is BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC), with a secondary code of HDAEAIAH, Integration Monitoring, Observability & AIOps for Integration. Its NAICS code is 541512 and its SIC code is 7373.